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Fleet Client Services Specialist II at Cox Fleet
Miami, Florida, United States - Full Time
Skills Needed
Customer Service, Dispatching, Service Scheduling, Data Entry, Microsoft Excel, Bilingual English/Spanish, Problem Solving, Organizational Skills, Cross Functional Collaboration, Fleet Maintenance Management, Written Communication, Verbal Communication
Specialization
Requires a High School Diploma/GED with 3 years of related experience, or an equivalent combination of degree and experience. Must be bilingual in English and Spanish with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Manager Banking & Financial Services at P3 Group GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Manager Governance, Risk & Compliance Services - Financial Services at KPMG Nederland
Victoria, Victoria, United Kingdom - Full Time
Skills Needed
N/A
Admin / Customer Service at Dynamic Staffing Solutions
dubai, Dubai, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Admin / Customer Service at Dynamic Staffing Solutions
Munich, Berlin, Australia - Full Time
Skills Needed
N/A
Operation Executive – Shipping & Logistics at Novelty Staffing Solutions
Dubai, Doha, United Arab Emirates - Full Time
Skills Needed
N/A
Disability Support Worker at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Software Engineer at Kforce Technology Staffing
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Systems Engineer at Dynamic Staffing Solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Operation Executive at Novelty Staffing Solutions
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Maintenance Manager at CBW Staffing Solutions Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Regional Manager at Premier Staffing Unlimited
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Program Manager at Kforce Technology Staffing
New York, New York, USA - Full Time
Skills Needed
N/A
Experience Required
Minimum 16 year(s)
Cybersecurity Analyst at Kforce Technology Staffing
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Support Worker at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Cyber Security Analyst at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Disability Support Worker at we care staffing solutions
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Disability Support Worker at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Supply Chain Specialist at PROCLINICAL STAFFING, INC.
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Financial Accountant at PROCLINICAL STAFFING, INC.
Germany, Newfoundland and Labrador, Germany - Full Time
Skills Needed
N/A
Fleet Client Services Specialist II at Cox Fleet
Miami, Florida, United States -
Full Time


Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Dispatching, Service Scheduling, Data Entry, Microsoft Excel, Bilingual English/Spanish, Problem Solving, Organizational Skills, Cross-functional Collaboration, Fleet Maintenance Management, Written Communication, Verbal Communication

Industry

Truck Transportation

Description
****EOE, including disability/vets****   Cox Fleet keeps your fleet moving!   Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country.   Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime.     Cox Fleet is currently hiring a Fleet Services Coordinator II to support the growth of the company.     Duties & Responsibilities:  * Managing the follow up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician  * Timely and accurate documentation and notation in all Cox Fleet systems regarding each customer contact  * Providing excellent customer service for all internal and external customer calls  * Be professional and establish positive customer rapport  * Obtain customers approval for all repairs and services to be performed  * Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business  * Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience  * Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician   * Continuously develop and improve company capabilities in Dispatching and Service Scheduling  * Additional duties and special projects as assigned     Requirements:  * High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field  * Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization.  * Bilingual - English and Spanish speaking. * Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross functional partners.  * Excellent organizational skills and the ability to balance a variety of tasks.  * Strong Excel and data entry skills, and the ability to learn new platforms (such as FSCA IT Systems, including Web Wrench, MobileFrame, RO Writer)  * Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful.  * Ability to work independently and collaboratively within a team environment.  * Excellent problem-solving skills  * Highly organized with exceptional follow-through abilities   “Please note: This posting is for informational purposes only and does not constitute an official job application. To be considered for employment, all candidates must submit their application directly through official Cox careers website.  Applicants who complete Applications that are received through third-party postings, social media, or other channels will be invited to submit an official Application through the company’s career site.”
Responsibilities
Manage the lifecycle of maintenance transactions and coordinate scheduling between customers and repair technicians. Ensure accurate documentation in company systems and proactively drive repeat business through preventative maintenance scheduling.
Fleet Client Services Specialist II at Cox Fleet
Miami, Florida, United States - Full Time
Skills Needed
Customer Service, Dispatching, Service Scheduling, Data Entry, Microsoft Excel, Bilingual English/Spanish, Problem Solving, Organizational Skills, Cross Functional Collaboration, Fleet Maintenance Management, Written Communication, Verbal Communication
Specialization
Requires a High School Diploma/GED with 3 years of related experience, or an equivalent combination of degree and experience. Must be bilingual in English and Spanish with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Manager Banking & Financial Services at P3 Group GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Manager Governance, Risk & Compliance Services - Financial Services at KPMG Nederland
Victoria, Victoria, United Kingdom - Full Time
Skills Needed
N/A
Admin / Customer Service at Dynamic Staffing Solutions
dubai, Dubai, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 3 year(s)
Admin / Customer Service at Dynamic Staffing Solutions
Munich, Berlin, Australia - Full Time
Skills Needed
N/A
Operation Executive – Shipping & Logistics at Novelty Staffing Solutions
Dubai, Doha, United Arab Emirates - Full Time
Skills Needed
N/A
Disability Support Worker at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Software Engineer at Kforce Technology Staffing
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Systems Engineer at Dynamic Staffing Solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Operation Executive at Novelty Staffing Solutions
Dubai, Dubai, United Arab Emirates - Full Time
Skills Needed
N/A
Maintenance Manager at CBW Staffing Solutions Ltd
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Regional Manager at Premier Staffing Unlimited
berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Experience Required
Minimum 5 year(s)
Program Manager at Kforce Technology Staffing
New York, New York, USA - Full Time
Skills Needed
N/A
Experience Required
Minimum 16 year(s)
Cybersecurity Analyst at Kforce Technology Staffing
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Support Worker at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Cyber Security Analyst at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 1 year(s)
Disability Support Worker at we care staffing solutions
victoria, Victoria, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Disability Support Worker at we care staffing solutions
Australia, Alberta, Australia - Full Time
Skills Needed
N/A
Experience Required
Minimum 2 year(s)
Supply Chain Specialist at PROCLINICAL STAFFING, INC.
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Financial Accountant at PROCLINICAL STAFFING, INC.
Germany, Newfoundland and Labrador, Germany - Full Time
Skills Needed
N/A
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