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Services Engagement Director at GENESYS CLOUD SERVICES INC

Zaventem, Flanders, Belgium - Full Time

Skills Needed
Sales, Leadership, Interpersonal Skills, Presentation Skills, Communication Skills, Relationship Management, Project Management, Negotiation, Cloud Solutions, Saas, Business Development, Customer Success, Financial Acumen, Market Knowledge, Technical Understanding, Trust Building

Specialization
Candidates should have 5-7+ years of experience in direct sales within the IT/Tech industry, with strong relationship-building and leadership skills. A good understanding of contact center business or SaaS, along with project management knowledge, is also required.

Experience Required
Minimum 5 year(s)

AML - Manager - Fund Services at Morgan Stanley

Bengaluru, karnataka, India - Full Time

Skills Needed
Aml, Kyc, Team Leadership, Client Relationship Management, Compliance, Risk Management, Analytical Skills, Problem Solving, Process Improvement, Financial Services, Hedge Fund Operations, Documentation, Communication, Interpersonal Skills, Microsoft Office, Data Management

Specialization
Candidates should have a Master's Degree in Law or an MBA in a related field, along with 6-8+ years of AML/KYC experience in a regulated financial services firm. Strong knowledge of global AML regulations and effective team management skills are essential.

Experience Required
Minimum 5 year(s)

Field Services Unit Paralegal at Morgan Stanley

Harrison, New York, United States - Full Time

Skills Needed
Verbal Communication, Written Communication, Problem Solving, Multi Tasking, Attention To Detail, Client Service, Interpersonal Skills, Computer Proficiency, Legal Research, Drafting Agreements, Advising, Team Collaboration, Legal Documentation, Account Management, Trusts And Estates, Powers Of Attorney

Specialization
Candidates should possess excellent communication and problem-solving skills, along with the ability to multi-task in a fast-paced environment. A Bachelor of Arts degree is required, and proficiency in legal research tools is essential.

Experience Required
Minimum 2 year(s)

Client Services Team Manager at Everywhen

Wokingham, England, United Kingdom - Full Time

Skills Needed
Team Leadership, Customer Service, Performance Management, Coaching, Motivation, Communication, Collaboration, Organizational Skills, Kpi Management, Relationship Building, Problem Solving, Training, Development, Goal Setting, Proactive Engagement, Service Level Management

Specialization
Candidates should have experience in team management and meeting financial and operational KPIs. They should also possess strong organizational skills and the ability to motivate and develop team members.

Experience Required
Minimum 2 year(s)

Provider Services Specialist at UnityPoint Health

West Des Moines, Iowa, United States - Full Time

Skills Needed
Provider Experience, Onboarding, Communication, Attention To Detail, Credentialing, Process Improvement, Healthcare Organization, Data Management, Collaboration, Problem Solving, Customer Service, Time Management, Documentation, Teamwork, Resource Coordination, Training

Specialization
An associate's degree is preferred, along with credentialing experience and two years of experience in a healthcare organization. The candidate must be a self-starter with strong attention to detail.

Experience Required
Minimum 2 year(s)

Manager, Consulting Services at Palo Alto Networks

Ciudad de México, , Mexico - Full Time

Skills Needed
Consulting, Customer Service, Project Management, Team Leadership, Cybersecurity, Technical Expertise, Sales Collaboration, Resource Planning, Feedback Management, Career Development, Mentorship, Training, Networking, Security Solutions, Problem Solving, Client Engagement

Specialization
Candidates must have a bachelor's degree in a relevant technical discipline and at least 12 years of experience in professional services, including 3 years in a leadership role. A strong understanding of cybersecurity concepts and project lifecycle management is essential.

Experience Required
Minimum 10 year(s)

Consultant - Health Services at MedHealth

Stafford, Queensland, Australia - Full Time

Skills Needed
Health Services Consulting, Early Intervention Framework, Telephonic Services, Mobile Services, Injury Prevention, Wellbeing Services, Ergonomic Assessments, Injury Prevention Training, Triage, Stakeholder Liaison, Case Conferences, Clinical Assessment, Mental Health Assessment, Communication, Rapport Building, Coaching

Specialization
Candidates must possess tertiary qualifications as a Registered Nurse (RN) or in an Allied Health field like Occupational Therapy, Physiotherapy, or Exercise Physiology. Experience in mental health care/coordination and strong clinical assessment skills for both physical and mental health injuries are highly valued.

Client Services Administrator at Blue Heron Companies

Enterprise, Nevada, United States - Full Time

Skills Needed
Client Services, Construction Knowledge, Warranty Processing, Document Distribution, Multi Tasking, Communication, Ms Office Suite, Office Technology, Scheduling, Utility Closeouts, Permitting, Safety Compliance, Team Support, Job Site Visits, Administrative Support, Customer Service

Specialization
Candidates should have reliable transportation and expert proficiency with office technology and MS Office Suite. Strong communication skills and the ability to multi-task are essential, along with some knowledge of warranty and construction.

CNA, Nursing Services (2176) at TRINITY HEALTH

Minot, North Dakota, United States - Full Time

Skills Needed
Cna Certification, Bls Certification, Nursing Care, Medical Terminology, Clerical Training, Computer Skills, Keyboarding Skills

Specialization
A current North Dakota CNA certification and BLS certification are required. Knowledge of medical terminology and nursing assistant experience are preferred.

RN Cardiac Telemetry Services at Texas Nursing Services

Independence, Missouri, United States - Full Time

Skills Needed
Cardiac Telemetry, Patient Monitoring, Ecg Interpretation, Critical Thinking, Patient Care, Collaboration, Risk Assessment, Documentation, Compassionate Care, Acute Care, Nursing, Teamwork, Emergency Response, Patient Safety, Interdisciplinary Teamwork, Clinical Skills

Specialization
Candidates must have a minimum of 1 year of recent acute care RN experience and an active RN license from the Missouri State Board of Nursing or a compact state. A diploma, ADN, or BSN from an accredited nursing program is required, along with BLS certification upon hire and ACLS certification within one year.

Environmental Services Aide I at Sutter Health

San Francisco, California, United States - Full Time

Skills Needed
Housekeeping, Communication Skills, Flexibility, Positive Work Ethic, Initiative, Good Judgment, Safety Awareness, Teamwork

Specialization
A high school diploma or equivalent education/experience is required. General housekeeping experience and knowledge of healthcare housekeeping methods and products are preferred.

Officer - Corporate Services at Ocorian

Moka VCA, East, Moka, Mauritius - Full Time

Skills Needed
Client Management, Due Diligence, Statutory Filings, Board Resolutions Drafting, Bank Account Maintenance, Payment Processing, Tax Residency Certificates, Data Protection Office Compliance, Board Pack Compilation, Minute Drafting, Company Secretarial Processes, Efficiency, Productivity, Microsoft Office Proficiency, Technology Use

Specialization
Candidates must have an A level or equivalent education, supplemented by a relevant first degree, ICSA Level 1, ACCA Level 2, or another relevant professional qualification. A minimum of 1 year of relevant working experience is required, along with proficiency in Microsoft Office and the ability to quickly learn relevant IT systems.

Guest Services Representative at Marshall Health Network

Huntington, West Virginia, United States - Full Time

Skills Needed
Guest Services, Communication, Interpersonal Skills, Problem Solving, Time Management, Computer Skills, Listening, Multi Tasking, Documentation, Safety Awareness, Confidentiality, Visitor Control, Data Tracking, First Aid Knowledge, Physical Fitness, Adaptability

Specialization
Candidates must possess a valid operator's license and have a clean criminal and motor vehicle record. Basic First Aid knowledge is preferred, and candidates should be in good physical condition.

Financial Services Specialist at First National Bank

South Boston, Virginia, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Verbal Communication, Detail Oriented, Problem Solving, Initiative, Microsoft Office, Interpersonal Communication, Math Skills

Specialization
A high school diploma is required, with an associate degree preferred. Prior teller experience and knowledge of banking regulations are preferred, along with strong communication and math skills.

Supervisor Nutrition Services at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

Lander, Wyoming, United States - Full Time

Skills Needed
Food Production, Dietary Requirements, Safety Standards, Staff Training, Portion Control, Therapeutic Diets, Inventory Management, Sanitation, Infection Control, Emergency Preparedness, Menu Development, Leadership, Organizational Skills, Compliance, Coaching, Communication

Specialization
Candidates must possess a high school diploma or equivalent and have a minimum of one year of experience as a cook or in food service operations, with prior supervisory experience being preferred. Essential knowledge includes dietary restrictions, food production, sanitation standards, infection control, and regulatory compliance, alongside strong leadership and communication abilities.

Director of Patient Services at Arcutis Biotherapeutics

, , United States - Full Time

Skills Needed
Strategic Vision, Implementation, Generative Ai, Agentic Ai, Crm, Data Infrastructure, Cross Functional Alignment, Budget Management, Vendor Relationships, Agile, Experimentation, Influence, Executional Leadership, Entrepreneurial Drive, Operational Excellence, Digital Fluency

Specialization
Candidates need a Master's degree with 8 years or a Bachelor's degree with 10 years of experience in biopharmaceutical patient services or related technology enablement, including leadership in patient access programs and technology. Required experience includes drug reimbursement, hub operations, specialty pharmacy trade, deploying CRM/digital solutions (6+ years), and managing complex projects through influence in a matrixed environment.

Experience Required
Minimum 10 year(s)

Registrar - Oncology Services at Apollo Hospitals

Chennai, tamil nadu, India - Full Time

Skills Needed
Patient Centric Care, Teamwork, Integrity, Compassion, Healthcare Delivery, Administrative Support

Specialization
The candidate is expected to be a Graduate level professional joining a full-time position at a major hospital known for advanced technology and comprehensive care. Successful candidates must embody values like patient-centricity, teamwork, integrity, and compassion.

Application Services Manager at URM Stores Inc

Spokane, Washington, United States - Full Time

Skills Needed
Application Development, System Integration, Vendor Management, Project Management, Cybersecurity, Data Governance, Agile Methodologies, Itsm, Change Management, Technical Proficiency, Team Leadership, Analytical Skills, Communication Skills, Problem Solving Skills, Customer Service Orientation, Strategic Thinking

Specialization
Candidates should have a bachelor's degree in a related field and 5-10 years of experience managing or supporting enterprise applications. Strong leadership, communication skills, and a solid understanding of SDLC and ITSM frameworks are essential.

Experience Required
Minimum 5 year(s)

Guest Services Representative at Dreamscape Hospitality

Stevens Point, Wisconsin, United States - Full Time

Skills Needed
Customer Service, Check In/Check Out, Reservation Handling, Guest Inquiries, Communication Skills, Interpersonal Skills, Multitasking, Fast Paced Environment, Computer Skills, Hotel Reservation Software, Concierge Services, Billing Accuracy, Payment Processing, Hospitality Standards, Luggage Handling

Specialization
Candidates must possess a high school diploma or equivalent, with some college or hospitality training preferred, alongside previous experience in customer service or hospitality. Essential qualifications include strong communication skills, the ability to multitask in a fast-paced setting, basic computer proficiency, and flexibility to work varied hours including evenings and weekends.

Experience Required
Minimum 2 year(s)

Community Services Specialist at ALTA CALIFORNIA REGIONAL CENTER INC

Sacramento, California, United States - Full Time

Skills Needed
Service Coordination, Resource Development, Quality Assurance, Complaint Investigation, Public Information, Data Analysis, Report Writing, Client Needs Assessment, Collaboration, Service Monitoring, Interpersonal Communication, Verbal Communication, Written Communication, Regulatory Knowledge, Vendorization

Specialization
Applicants must have a Bachelor's or Master's degree in Social Work or a related field, along with two years of experience in human services, preferably working with developmental disabilities. Essential qualifications include knowledge of basic needs for individuals with developmental disabilities and excellent communication, research, and data analysis skills.

Experience Required
Minimum 2 year(s)

Services Engagement Director at GENESYS CLOUD SERVICES INC

Zaventem, Flanders, Belgium -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

0.0

Posted On

01 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Leadership, Interpersonal Skills, Presentation Skills, Communication Skills, Relationship Management, Project Management, Negotiation, Cloud Solutions, SaaS, Business Development, Customer Success, Financial Acumen, Market Knowledge, Technical Understanding, Trust Building

Industry

Software Development

Description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Title: Services Engagement Director Department & Team: Customer Success & Services Location: Netherlands About the Role: We have an exciting role for a Service Engagement Director to join our CSS (Customer Success and Services) team. This represents a personal contribution role overseeing the Services Sales objectives and Customers for the Nordic region, remote-based (with visits to Customers in the region and our office in Stockholm). As a Service Engagement Director, you will show expertise in identifying strategic business opportunities for the organization and achieving healthy business growth in region. This position requires a person who can lead from the front in recognizing opportunities, along with sales experience and strong commercial insights. This position will be closely working together with our Product Sales and Pre-sales teams to define regional and vertical-oriented business development plans, create and maintain key relationships and negotiate and close business deals. This position will have quarterly financial targets (bookings and project profitability) that must be met in order for the organization to attain projected revenue and build consulting services backlog. The role would suit someone with a broad services knowledge, possessing the ability to lead & influence the behavior of others and in doing so create Trust and Empathy. It also has high exposure to our in-region leadership team and forms a good basis for personal development and growth. While the role is not a Technical one, a good understanding of Contact Centre business or SaaS is required, ideally including experience of Cloud based solutions. A person with a passion for technology and discipline in self-learning as well as someone understanding project management, and what comes with it as in planning and budgeting as well, will easily fit into this role. Positions in this job family provide high-level relationship management with clients receiving fee-for-service consulting services throughout the engagement from proposal and project definition, through to the delivery of a Genesys professional services solution. Activities include: - Driving the bidding process for large, complex proposals including service solutions and solution design consulting; - Managing the bid submission process from initial contact through contract signing; - Validating/endorsing the technical solution; - Planning and securing the necessary resources for successful delivery; - Monitoring active solution implementation to ensure delivery excellence and customer satisfaction; - Managing risks and acting as escalation point for troubleshooting and addressing challenging client situations; - Ensuring a smooth and complete service/project completion. Expectations for this job profile are typically as follows: - Implement strategic goals established by functional leadership, and creates operational plans to achieve these goals. - Work on significant issues that require conceptual thinking and understanding to solve. - Create networks with both senior leaders and junior individual contributors, providing thought leadership for the organization in their specific area. - Responsible for managing project initiatives of strategic importance to the organization. Key Responsibilities Pursue professional services sales leads and prospective clients. Generate a pipeline of services orders to attain financial objectives Understands key business challenges and required outcomes for customers and effectively articulate the value proposition of Genesys CSS. Effectively utilizes and maintains CRM including the maintenance and expansion of your prospect database, opportunities and activities. Maintains extensive knowledge of current market conditions and customer buying strategies in order to negotiate and close business deals. Ensures integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines). Creates and drives revenue within a specified region or list of named accounts by developing strategic business plans. Provides regular forecasts to the district manager of current and pipeline opportunities. Meets and exceeds all quarterly and annual financial targets. Ensures they are constantly up to date on the Genesys offerings and can easily talk and present the transformation to Genesys Cloud methodology and the CSS services involved. Networks and develops strong business relationships (both internally and externally). Aligns with other functions through the customer buying cycle – from contacting the customer through the retain and grow phases, alongside the other functions involved (AE, SC, CSM, PM). Develops and maintains meaningful, long lasting customer relationships including trusted advisor relationship with key customer stakeholders and executive sponsors. Travel of up to 25% Customer and internal meetings We’d Love to Hear From You! Ideally 5-7+ years’ experience in Direct Sales and/or High Touch sales in IT/Tech industry, education sales a plus Excellent ability to build relationships - internally and externally Strong leadership, interpersonal and presentation proficiency, and excellent written and verbal communication skills Proven success in sales - lead generation, and relationship management. Able to influence thinking or gain acceptance of others in sensitive situations Capable of accurate working, often to tight deadlines, and handling multiple simultaneous requests, prioritizing the workload to suit. Experience in Commercial or legal documentation creation Good understanding of accounting concepts related to P&L and balance sheet Demonstrated sophisticated skills in business modelling and valuation Experience in conducting and coordinating financial and legal due diligence Language skills: Fluent in English and Dutch, other languages an added value! If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com. You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase. Want to join Genesys but don’t see a role that matches your skills right now? Join our Talent Community! You’ll receive Genesys updates and job openings Sign up here. If a Genesys employee referred you, please use the link they sent you to apply. Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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Responsibilities

The Services Engagement Director will oversee Services Sales objectives and customer relationships in the Nordic region, driving business growth and managing complex proposals. This role involves collaborating with sales teams, maintaining client relationships, and ensuring project delivery excellence.

Services Engagement Director at GENESYS CLOUD SERVICES INC

Zaventem, Flanders, Belgium - Full Time

Experience Required
Minimum 5 year(s)

AML - Manager - Fund Services at Morgan Stanley

Bengaluru, karnataka, India - Full Time

Experience Required
Minimum 5 year(s)

Field Services Unit Paralegal at Morgan Stanley

Harrison, New York, United States - Full Time

Experience Required
Minimum 2 year(s)

Client Services Team Manager at Everywhen

Wokingham, England, United Kingdom - Full Time

Experience Required
Minimum 2 year(s)

Provider Services Specialist at UnityPoint Health

West Des Moines, Iowa, United States - Full Time

Experience Required
Minimum 2 year(s)

Manager, Consulting Services at Palo Alto Networks

Ciudad de México, , Mexico - Full Time

Experience Required
Minimum 10 year(s)

Consultant - Health Services at MedHealth

Stafford, Queensland, Australia - Full Time

Client Services Administrator at Blue Heron Companies

Enterprise, Nevada, United States - Full Time

CNA, Nursing Services (2176) at TRINITY HEALTH

Minot, North Dakota, United States - Full Time

Skills Needed
Cna Certification, Bls Certification, Nursing Care, Medical Terminology, Clerical Training, Computer Skills, Keyboarding Skills

Specialization
A current North Dakota CNA certification and BLS certification are required. Knowledge of medical terminology and nursing assistant experience are preferred.

RN Cardiac Telemetry Services at Texas Nursing Services

Independence, Missouri, United States - Full Time

Environmental Services Aide I at Sutter Health

San Francisco, California, United States - Full Time

Skills Needed
Housekeeping, Communication Skills, Flexibility, Positive Work Ethic, Initiative, Good Judgment, Safety Awareness, Teamwork

Specialization
A high school diploma or equivalent education/experience is required. General housekeeping experience and knowledge of healthcare housekeeping methods and products are preferred.

Officer - Corporate Services at Ocorian

Moka VCA, East, Moka, Mauritius - Full Time

Guest Services Representative at Marshall Health Network

Huntington, West Virginia, United States - Full Time

Financial Services Specialist at First National Bank

South Boston, Virginia, United States - Full Time

Skills Needed
Customer Service, Cash Handling, Verbal Communication, Detail Oriented, Problem Solving, Initiative, Microsoft Office, Interpersonal Communication, Math Skills

Supervisor Nutrition Services at GENTIVA CERTIFIED HEALTHCARE CORP DBA KINDRED

Lander, Wyoming, United States - Full Time

Director of Patient Services at Arcutis Biotherapeutics

, , United States - Full Time

Experience Required
Minimum 10 year(s)

Registrar - Oncology Services at Apollo Hospitals

Chennai, tamil nadu, India - Full Time

Skills Needed
Patient Centric Care, Teamwork, Integrity, Compassion, Healthcare Delivery, Administrative Support

Application Services Manager at URM Stores Inc

Spokane, Washington, United States - Full Time

Experience Required
Minimum 5 year(s)

Guest Services Representative at Dreamscape Hospitality

Stevens Point, Wisconsin, United States - Full Time

Experience Required
Minimum 2 year(s)

Community Services Specialist at ALTA CALIFORNIA REGIONAL CENTER INC

Sacramento, California, United States - Full Time

Experience Required
Minimum 2 year(s)