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Patient Services Representative at Bon Secours Mercy Health
Richmond, Virginia, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, Medical Records Management, Communication, Problem Solving, Data Entry, Cash Handling, Revenue Cycle Software, Referral Coordination, Authorization Processing, Electronic Health Records, Bilingual
Specialization
Candidates must possess a High School Diploma or GED. Prior experience in patient registration or healthcare is preferred, and bilingual skills in Spanish are considered an asset.
Family Services Coordinator II at Nevada Donor Network Inc
Las Vegas, Nevada, United States - Full Time
Skills Needed
Donor Screening, Bereavement Support, Medical History Collection, Crisis Intervention, Family Counseling, Clinical Evaluation, Patient Advocacy, Interdisciplinary Collaboration, Public Education, Case Coordination, Ms Office, Palliative Care Knowledge
Specialization
A Bachelor's degree is preferred, along with three to seven years of healthcare experience in hospice or bereavement counseling. Preferred certifications include RN, LPN, or credentials from AATB, EBAA, or ABTC.
Experience Required
Minimum 2 year(s)
Emergency Services - RN - 3p-3a at Southeast Health
Dothan, Alabama, United States - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Practice, Teamwork, Pals, Acls, Bls, Ekg Interpretation, Communication, Documentation
Specialization
Candidates must hold a current Alabama RN license and possess certifications in PALS, ACLS, and BLS. Successful completion of an institutional intermediate EKG course is also required.
Experience Services Coordinator at ACTIA Corporation - Elkhart, IN
Cary, North Carolina, United States - Full Time
Skills Needed
Communication, Organization, Attention To Detail, Client Relations, Travel Planning, Itinerary Management, Web Based Platforms, Independent Work, Problem Solving, Time Management
Specialization
Candidates must possess strong communication and organizational skills with the ability to work independently in a virtual setting. Applicants must be at least 18 years old and authorized to work in the specified hiring regions.
Sales Associate-Print&Services at Staples Inc.
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Print Production, Point Of Sale (Pos), Sales, Inventory Control, Communication, Team Collaboration, Merchandising
Specialization
Preferably 3 months to 1 year of retail experience. Requires strong communication skills and the ability to work collaboratively in a team environment.
Hospitality Services Assistant at Epworth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning Services, Bed Making, Laundry Management, Linen Distribution, Waste Disposal, Infection Control, Customer Service, Interpersonal Skills, Communication, Compassion, Time Management, Adaptability
Specialization
Candidates should possess a positive attitude, strong customer service focus, and the ability to work effectively in a busy hospital environment. Previous hospital experience is highly desirable, along with a solid understanding of infection control practices.
Sales Associate-Print&Services at Staples Inc.
Corner Brook, Newfoundland and Labrador, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Sales, Print Production, Point Of Sale (Pos), Inventory Control, Teamwork, Merchandising, Signage Standards, Asset Protection, Privacy Policies
Specialization
The ideal candidate should have 3 months to 1 year of prior retail experience and possess strong communication skills. The ability to work collaboratively in a team environment is essential for success in this role.
Client Services Representative at Playocity
Town of Pittsford, New York, United States - Full Time
Skills Needed
Analytical Thinking, Problem Solving, Time Management, Communication, Decision Making, Customer Service, Payroll Processing, Hr System Support, Technical Troubleshooting, Microsoft Office Suite, Multitasking, Relationship Management, Conflict Resolution, Software Change Management, Attention To Detail
Specialization
Candidates must possess a bachelor's degree and demonstrate proficiency in the Microsoft Office suite. Strong communication, analytical, and problem-solving skills are essential for this client-facing role.
Sales Associate-Print&Services at Staples Canada
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Selling Model, Teamwork, Point Of Sale (Pos), Inventory Control, Order Fulfillment, Merchandising, Health And Safety, Asset Protection, Privacy Policies
Specialization
Candidates should possess strong customer service and communication skills, along with the ability to collaborate effectively within a team environment. Prior retail experience spanning 3 months to 1 year is preferred but not mandatory.
Senior Client Services Manager at Gallagher
Rolling Meadows, Illinois, United States - Full Time
Skills Needed
Client Relationship Management, Data Analysis, Strategic Planning, Project Management, Claims Operations, Mentoring, Communication, Problem Solving, Insurance Industry Knowledge, Performance Management, Financial Acumen, Presentation Skills, Risk Management, Stakeholder Management, Retention Strategy
Specialization
Candidates must hold a bachelor's degree and possess at least 5 years of relevant experience. An active insurance license is also required for this role.
Experience Required
Minimum 5 year(s)
Sales Associate-Print&Services at Staples Inc.
Sarnia, Ontario, Canada - Full Time
Skills Needed
Customer Service, Print Production, Pos Systems, Sales, Inventory Control, Communication Skills, Team Collaboration, Merchandising
Specialization
Preferred experience of 3 months to 1 year in a retail environment. Requires strong communication skills and the ability to work collaboratively within a team.
Amazon Web Services Consultant at Integres, LLC
Washington, District of Columbia, United States - Full Time
Skills Needed
Aws Administration, Cloud Security, Cloud Infrastructure, Iam Policies, Cost Optimization, Nist Compliance, Fisma Compliance, Fedramp Standards, Disaster Recovery, Cloud Migration, Automation, Zero Trust Principles, Ec2, S3, Lambda, Route 53
Specialization
Requires over 8 years of AWS infrastructure experience and expertise in federal compliance frameworks like NIST and FedRAMP. Must hold professional certifications in AWS Solutions Architect, DevOps Engineer, and Security Specialty.
Experience Required
Minimum 10 year(s)
Sales Associate-Print&Services at Staples Inc.
Halifax, Nova Scotia, Canada - Full Time
Skills Needed
Customer Service, Print Production, Point Of Sale (Pos), Sales, Inventory Control, Communication Skills, Team Collaboration, Merchandising
Specialization
Preferably 3 months to 1 year of retail experience. Requires strong communication skills and the ability to work collaboratively in a team environment.
Patient Services Representative at Midwest Ear, Nose & Throat Specialists
Hudson, Wisconsin, United States - Full Time
Skills Needed
Patient Scheduling, Medical Registration, Insurance Verification, Co Pay Collection, Emr Systems, Customer Service, Phone Etiquette, Patient Charting, Demographic Data Entry, Medical Office Administration
Specialization
A high school diploma and a valid driver's license are required to travel between clinic locations. Preferred qualifications include experience in customer service, medical office administration, and EMR systems.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Microsoft Office, Patient Registration, Referral Management, Verbal Communication, Written Communication, Patient Triage, Payment Collection, Staff Mentoring, Confidentiality, Time Management, Multitasking
Specialization
Requires a high school diploma and at least three years of customer service experience, preferably in a medical office. Proficiency in Epic EHR and Microsoft Office is highly desired.
Experience Required
Minimum 2 year(s)
Transaction Services Specialist at Civista Bank
Margaretta Township, Ohio, United States - Full Time
Skills Needed
Banking Operations, Problem Solving, Customer Service, Data Accuracy, Time Management, Microsoft Word, Microsoft Excel, Administrative Skills, Communication, Attention To Detail, Transaction Processing, Research, Interpersonal Skills, Organization, Follow Up Skills
Specialization
Candidates must have one to two years of experience in banking or financial services and a high school diploma or equivalent. Proficiency in Microsoft Word and Excel, along with strong customer service and problem-solving skills, is required.
People Services Coordinator II at Town and Country Resort
San Diego, California, United States - Full Time
Skills Needed
Human Resources, Benefits Administration, Employee Relations, Onboarding, Hr Compliance, Customer Service, Microsoft Office, Word, Excel, Outlook, Record Keeping, Data Reporting, Safety Documentation, Communication, Organization
Specialization
Candidates must have at least one year of hands-on Human Resources experience and proficiency in Microsoft Office. Strong organizational skills, a customer service mindset, and the ability to handle confidential information are essential for this role.
People Services Coordinator II at Town and Country Resort
San Diego, California, United States - Full Time
Skills Needed
Human Resources, Benefits Administration, Employee Relations, Onboarding, Hr Compliance, Workers' Compensation, Data Entry, Customer Service, Microsoft Office, Word, Excel, Outlook, Communication, Record Keeping, Bilingual
Specialization
Candidates must have at least one year of hands-on Human Resources experience and strong organizational skills. Proficiency in Microsoft Office and the ability to handle confidential information in a fast-paced hospitality environment are required.
RCM Support Services Specialist at US Eye
Sarasota, Florida, United States - Full Time
Skills Needed
Ophthalmology Billing, Retina Billing, Insurance Verification, Authorization Management, Financial Clearance, Ar Billing, Cpt Coding, Icd 10 Coding, Nextgen, Intellichart Pro, Patient Communication, Denial Management, Charge Posting, Payment Posting, Data Entry, Multitasking
Specialization
Candidates must have 2-3 years of experience in ophthalmology or retina billing and a strong understanding of CPT/ICD-10 coding. A high school diploma or GED is required, with an associate degree or medical billing certification preferred.
Experience Required
Minimum 2 year(s)
Sales Associate-Print&Services at Staples Canada
Nepean, Ontario, Canada - Full Time
Skills Needed
Customer Service, Print Production, Point Of Sale (Pos), Sales, Inventory Control, Communication Skills, Team Collaboration, Merchandising
Specialization
Preferred experience of 3 months to 1 year in a retail environment. Requires strong communication skills and the ability to work collaboratively within a team.
Patient Services Representative at Bon Secours Mercy Health
Richmond, Virginia, United States -
Full Time

Start Date

Immediate

Expiry Date

04 Jul, 26

Salary

0.0

Posted On

05 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient registration, Insurance verification, Customer service, Appointment scheduling, Medical records management, Communication, Problem solving, Data entry, Cash handling, Revenue cycle software, Referral coordination, Authorization processing, Electronic health records, Bilingual

Industry

Hospitals and Health Care

Description
Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) Hours Monday-Friday 8am-4:30pm Primary Function/General Purpose of Position The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed. Essential Job Functions Serves as the primary point of contact between patients and physician practices Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Processes patients in practice as they present for their appointments. Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed. Records time indicators for lobby wait times. Calculates patient liabilities and actively collects and processes patient payments. Reconciles cash drawer at the close of the day. Performs charge entry for external services (i.e. nursing homes) as necessary. Schedules referrals or follow-up appointments and/or assists with scheduling, rescheduling or canceling other services for patients. Assists patients with online scheduling and MyChart as necessary. Assists patients in obtaining necessary referrals for follow-up services and record referrals on tracking tool (referral/consults). Responsible for and/or assist in obtaining proper authorizations and pre-certifications if applicable for all procedures scheduled through the physician practice Pulls patient charts as needed per office policy, files and maintains information as appropriate in chart per policy, and routes charts to clinical staff as indicated in office per policy Verifies RX benefits in electronic health record, per protocol Refers patients to financial counselors when additional financial counseling or payment arrangements are needed. Completes accounts in revenue cycle software This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification None Education High School Diploma or GED (required) Work Experience Prior experience in patient registration/healthcare (preferred) Bilingual Spanish-written and verbal (preferred) Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com. We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.
Responsibilities
The Patient Services Representative serves as the primary point of contact for patients, managing registration, insurance verification, and appointment scheduling. They are responsible for maintaining accurate medical records, processing payments, and ensuring efficient patient flow within the practice.
Patient Services Representative at Bon Secours Mercy Health
Richmond, Virginia, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Appointment Scheduling, Medical Records Management, Communication, Problem Solving, Data Entry, Cash Handling, Revenue Cycle Software, Referral Coordination, Authorization Processing, Electronic Health Records, Bilingual
Specialization
Candidates must possess a High School Diploma or GED. Prior experience in patient registration or healthcare is preferred, and bilingual skills in Spanish are considered an asset.
Family Services Coordinator II at Nevada Donor Network Inc
Las Vegas, Nevada, United States - Full Time
Skills Needed
Donor Screening, Bereavement Support, Medical History Collection, Crisis Intervention, Family Counseling, Clinical Evaluation, Patient Advocacy, Interdisciplinary Collaboration, Public Education, Case Coordination, Ms Office, Palliative Care Knowledge
Specialization
A Bachelor's degree is preferred, along with three to seven years of healthcare experience in hospice or bereavement counseling. Preferred certifications include RN, LPN, or credentials from AATB, EBAA, or ABTC.
Experience Required
Minimum 2 year(s)
Emergency Services - RN - 3p-3a at Southeast Health
Dothan, Alabama, United States - Full Time
Skills Needed
Emergency Nursing, Patient Care, Clinical Practice, Teamwork, Pals, Acls, Bls, Ekg Interpretation, Communication, Documentation
Specialization
Candidates must hold a current Alabama RN license and possess certifications in PALS, ACLS, and BLS. Successful completion of an institutional intermediate EKG course is also required.
Experience Services Coordinator at ACTIA Corporation - Elkhart, IN
Cary, North Carolina, United States - Full Time
Skills Needed
Communication, Organization, Attention To Detail, Client Relations, Travel Planning, Itinerary Management, Web Based Platforms, Independent Work, Problem Solving, Time Management
Specialization
Candidates must possess strong communication and organizational skills with the ability to work independently in a virtual setting. Applicants must be at least 18 years old and authorized to work in the specified hiring regions.
Sales Associate-Print&Services at Staples Inc.
Ottawa, Ontario, Canada - Full Time
Skills Needed
Customer Service, Print Production, Point Of Sale (Pos), Sales, Inventory Control, Communication, Team Collaboration, Merchandising
Specialization
Preferably 3 months to 1 year of retail experience. Requires strong communication skills and the ability to work collaboratively in a team environment.
Hospitality Services Assistant at Epworth
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning Services, Bed Making, Laundry Management, Linen Distribution, Waste Disposal, Infection Control, Customer Service, Interpersonal Skills, Communication, Compassion, Time Management, Adaptability
Specialization
Candidates should possess a positive attitude, strong customer service focus, and the ability to work effectively in a busy hospital environment. Previous hospital experience is highly desirable, along with a solid understanding of infection control practices.
Sales Associate-Print&Services at Staples Inc.
Corner Brook, Newfoundland and Labrador, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Sales, Print Production, Point Of Sale (Pos), Inventory Control, Teamwork, Merchandising, Signage Standards, Asset Protection, Privacy Policies
Specialization
The ideal candidate should have 3 months to 1 year of prior retail experience and possess strong communication skills. The ability to work collaboratively in a team environment is essential for success in this role.
Client Services Representative at Playocity
Town of Pittsford, New York, United States - Full Time
Skills Needed
Analytical Thinking, Problem Solving, Time Management, Communication, Decision Making, Customer Service, Payroll Processing, Hr System Support, Technical Troubleshooting, Microsoft Office Suite, Multitasking, Relationship Management, Conflict Resolution, Software Change Management, Attention To Detail
Specialization
Candidates must possess a bachelor's degree and demonstrate proficiency in the Microsoft Office suite. Strong communication, analytical, and problem-solving skills are essential for this client-facing role.
Sales Associate-Print&Services at Staples Canada
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Selling Model, Teamwork, Point Of Sale (Pos), Inventory Control, Order Fulfillment, Merchandising, Health And Safety, Asset Protection, Privacy Policies
Specialization
Candidates should possess strong customer service and communication skills, along with the ability to collaborate effectively within a team environment. Prior retail experience spanning 3 months to 1 year is preferred but not mandatory.
Senior Client Services Manager at Gallagher
Rolling Meadows, Illinois, United States - Full Time
Skills Needed
Client Relationship Management, Data Analysis, Strategic Planning, Project Management, Claims Operations, Mentoring, Communication, Problem Solving, Insurance Industry Knowledge, Performance Management, Financial Acumen, Presentation Skills, Risk Management, Stakeholder Management, Retention Strategy
Specialization
Candidates must hold a bachelor's degree and possess at least 5 years of relevant experience. An active insurance license is also required for this role.
Experience Required
Minimum 5 year(s)
Sales Associate-Print&Services at Staples Inc.
Sarnia, Ontario, Canada - Full Time
Skills Needed
Customer Service, Print Production, Pos Systems, Sales, Inventory Control, Communication Skills, Team Collaboration, Merchandising
Specialization
Preferred experience of 3 months to 1 year in a retail environment. Requires strong communication skills and the ability to work collaboratively within a team.
Amazon Web Services Consultant at Integres, LLC
Washington, District of Columbia, United States - Full Time
Skills Needed
Aws Administration, Cloud Security, Cloud Infrastructure, Iam Policies, Cost Optimization, Nist Compliance, Fisma Compliance, Fedramp Standards, Disaster Recovery, Cloud Migration, Automation, Zero Trust Principles, Ec2, S3, Lambda, Route 53
Specialization
Requires over 8 years of AWS infrastructure experience and expertise in federal compliance frameworks like NIST and FedRAMP. Must hold professional certifications in AWS Solutions Architect, DevOps Engineer, and Security Specialty.
Experience Required
Minimum 10 year(s)
Sales Associate-Print&Services at Staples Inc.
Halifax, Nova Scotia, Canada - Full Time
Skills Needed
Customer Service, Print Production, Point Of Sale (Pos), Sales, Inventory Control, Communication Skills, Team Collaboration, Merchandising
Specialization
Preferably 3 months to 1 year of retail experience. Requires strong communication skills and the ability to work collaboratively in a team environment.
Patient Services Representative at Midwest Ear, Nose & Throat Specialists
Hudson, Wisconsin, United States - Full Time
Skills Needed
Patient Scheduling, Medical Registration, Insurance Verification, Co Pay Collection, Emr Systems, Customer Service, Phone Etiquette, Patient Charting, Demographic Data Entry, Medical Office Administration
Specialization
A high school diploma and a valid driver's license are required to travel between clinic locations. Preferred qualifications include experience in customer service, medical office administration, and EMR systems.
Patient Services Coordinator II at Illinois Bone and Joint Institute LLC
Park Ridge, Illinois, United States - Full Time
Skills Needed
Customer Service, Patient Scheduling, Insurance Verification, Medical Terminology, Epic Ehr, Microsoft Office, Patient Registration, Referral Management, Verbal Communication, Written Communication, Patient Triage, Payment Collection, Staff Mentoring, Confidentiality, Time Management, Multitasking
Specialization
Requires a high school diploma and at least three years of customer service experience, preferably in a medical office. Proficiency in Epic EHR and Microsoft Office is highly desired.
Experience Required
Minimum 2 year(s)
Transaction Services Specialist at Civista Bank
Margaretta Township, Ohio, United States - Full Time
Skills Needed
Banking Operations, Problem Solving, Customer Service, Data Accuracy, Time Management, Microsoft Word, Microsoft Excel, Administrative Skills, Communication, Attention To Detail, Transaction Processing, Research, Interpersonal Skills, Organization, Follow Up Skills
Specialization
Candidates must have one to two years of experience in banking or financial services and a high school diploma or equivalent. Proficiency in Microsoft Word and Excel, along with strong customer service and problem-solving skills, is required.
People Services Coordinator II at Town and Country Resort
San Diego, California, United States - Full Time
Skills Needed
Human Resources, Benefits Administration, Employee Relations, Onboarding, Hr Compliance, Customer Service, Microsoft Office, Word, Excel, Outlook, Record Keeping, Data Reporting, Safety Documentation, Communication, Organization
Specialization
Candidates must have at least one year of hands-on Human Resources experience and proficiency in Microsoft Office. Strong organizational skills, a customer service mindset, and the ability to handle confidential information are essential for this role.
People Services Coordinator II at Town and Country Resort
San Diego, California, United States - Full Time
Skills Needed
Human Resources, Benefits Administration, Employee Relations, Onboarding, Hr Compliance, Workers' Compensation, Data Entry, Customer Service, Microsoft Office, Word, Excel, Outlook, Communication, Record Keeping, Bilingual
Specialization
Candidates must have at least one year of hands-on Human Resources experience and strong organizational skills. Proficiency in Microsoft Office and the ability to handle confidential information in a fast-paced hospitality environment are required.
RCM Support Services Specialist at US Eye
Sarasota, Florida, United States - Full Time
Skills Needed
Ophthalmology Billing, Retina Billing, Insurance Verification, Authorization Management, Financial Clearance, Ar Billing, Cpt Coding, Icd 10 Coding, Nextgen, Intellichart Pro, Patient Communication, Denial Management, Charge Posting, Payment Posting, Data Entry, Multitasking
Specialization
Candidates must have 2-3 years of experience in ophthalmology or retina billing and a strong understanding of CPT/ICD-10 coding. A high school diploma or GED is required, with an associate degree or medical billing certification preferred.
Experience Required
Minimum 2 year(s)
Sales Associate-Print&Services at Staples Canada
Nepean, Ontario, Canada - Full Time
Skills Needed
Customer Service, Print Production, Point Of Sale (Pos), Sales, Inventory Control, Communication Skills, Team Collaboration, Merchandising
Specialization
Preferred experience of 3 months to 1 year in a retail environment. Requires strong communication skills and the ability to work collaboratively within a team.