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Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi Tasking, Attention To Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual
Specialization
Candidates should have at least 3 years of experience in a customer service environment and a high school diploma or equivalent. Preferred qualifications include 4 years of experience, prior insurance knowledge, and bilingual abilities.
Experience Required
Minimum 2 year(s)
Customer Services Co-ordinator at TiliaHomes
Warrington WA3 6WX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Manager, Client Services at Pulse Power Holding GmbH
10119 Berlin, , Germany - Full Time
Skills Needed
Creativity, English, Clarity, Strategic Thinking
Qualification
Graduate
Senior Trade Services Processor at Wells Fargo
Hyderabad, Telangana, India - Full Time
Skills Needed
Trade Services, Letter Of Credit, Payments Processing, Collections, Team Leadership, Training, Compliance, Risk Management, Bsa/Aml, Sanctions, Communication, Problem Solving, Customer Service, Independent Judgement, Subject Matter Expertise, Collaboration
Specialization
Candidates must have 4+ years of Trade Services experience or equivalent. Desired qualifications include interpersonal skills for escalation scenarios and at least 1 year of exposure to BSA/AML and related policies.
Experience Required
Minimum 5 year(s)
Cloud Services Program Manager at OpenText
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Overnight Guest Services Agent at La Jolla Beach Tennis Club Inc
San Diego, CA 92037, USA - Full Time
Skills Needed
Procedure Manuals, Figures, Disabilities, English
Qualification
Graduate
Administration services officer at Medway Community Healthcare CIC
Gillingham ME8 0NJ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Client Services Coordinator at Ingram Content Group
La Vergne, Tennessee, United States - Full Time
Skills Needed
Customer Support, Communication Skills, Organizational Skills, Detail Oriented, Problem Solving, Team Collaboration, Time Management, Decision Making
Specialization
A high school diploma or GED is required along with 2 years of experience in a customer support role. Strong communication and organizational skills are preferred.
Experience Required
Minimum 2 year(s)
Conference Services Coordinator at Accor
Whistler, British Columbia, Canada - Full Time
Skills Needed
Event Planning, Organization, Attention To Detail, Hospitality, Opera Cloud, Ms Office, Social Tables, Food & Beverage Experience
Specialization
Candidates should have a proven ability to effectively plan and organize events with a strong attention to detail. A hospitality diploma or degree is considered an asset, along with experience in conference services or food and beverage.
Community Based Services Mentor at Savio House
Denver, Colorado, United States - Full Time
Skills Needed
Skill Building, Mentoring, Supportive Services, Collaboration, Goal Setting, Family Empowerment, Youth Engagement, Community Based Work, Self Motivation, Understanding Social Systems, Adolescent Success
Specialization
A bachelor's degree or equivalent experience in a related field such as social work, psychology, or human development is required. Candidates should be comfortable with community-based work and have a passion for engaging adolescents.
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Computer Literacy, Electronic Medical Records, Practice Management Systems, Multitasking, Time Management, Insurance Verification, Financial Counseling, Appointment Scheduling, Cash Reconciliation, Communication, Teamwork, Adaptability, Organizational Skills, Patient Care
Specialization
A high school diploma or GED is required, with some college preferred. Candidates should have two years of experience in a healthcare setting and possess exceptional customer service skills.
Experience Required
Minimum 2 year(s)
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Computer Literacy, Electronic Medical Records, Practice Management Systems, Multitasking, Time Management, Insurance Verification, Financial Counseling, Appointment Scheduling, Cash Reconciliation, Communication, Teamwork, Adaptability, Organizational Skills, Patient Care
Specialization
A high school diploma or GED is required, with some college preferred. Candidates should have two years of experience in a healthcare setting and possess exceptional customer service skills.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Great Plains Tribal Leaders Health Board Inc
Rapid City, South Dakota, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Hipaa Compliance, Office Equipment, Data Entry, Appointment Scheduling, Documentation, Communication, Organizational Skills, Problem Solving, Team Collaboration, Training, Eligibility Determination, Record Maintenance
Specialization
Candidates must have a high school diploma or equivalent and at least one year of administrative office support experience, preferably in a clinic setting. Knowledge of HIPAA, patient registration principles, and customer service is essential.
Operations Services Supervisor at United Services Group
Mississauga, Ontario, Canada - Full Time
Skills Needed
Business Acumen, Task Management, Communication Skills, Conflict Management, Negotiation Skills, Needs Assessment, Information Gathering, Advanced Technology Competency, Budgeting, Costing, Coaching, Mentoring, Time Management, Problem Solving, Independent Work
Specialization
Candidates should have a minimum of 10 years of experience in operational management and at least 5 years in the janitorial industry. A university degree in Business Administration or a related field is preferred.
Experience Required
Minimum 10 year(s)
Member Services Representative at Crunch Fitness Gravenhurst
, Alberta, Canada - Full Time
Skills Needed
Customer Service, Sales Techniques, Communication, Integrity, Teamwork, Fitness Knowledge, Problem Solving, Account Management, Lead Generation, Enthusiasm, Professionalism, Event Communication, Facility Knowledge, Member Engagement, Ambition
Specialization
Candidates should have a minimum of 1 year of experience in a service-oriented position and effective communication skills. CPR/AED certification is required, and a basic criminal background check will be conducted.
Administrator – Fund Services at Ocorian
, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Administration, Company Secretarial Services, Client Transactions, Due Diligence, Regulatory Framework, Bank Account Management, Board Meeting Attendance, Minute Drafting, Correspondence Preparation, Data Integrity, Interpersonal Skills, Organizational Skills, Problem Solving, Team Collaboration, Microsoft Office Proficiency
Specialization
A university degree in Administration, Law, Accounting, or a relevant field is required. Candidates should have a minimum of 2 years of working experience and possess excellent interpersonal and organizational skills.
Experience Required
Minimum 2 year(s)
Patient Services Representative at My Community Dental Centers Inc.
Manistee, Michigan, United States - Full Time
Skills Needed
Leadership, Problem Solving, Communication, Scheduling, Patient Care, Insurance Verification, Documentation, Financial Record Keeping, Office Equipment Operation, Multitasking, Professional Demeanor, Computer Skills
Specialization
Candidates should possess strong leadership, problem-solving, and communication skills, along with the ability to manage multiple priorities. A high school diploma is required, and dental or customer service experience is preferred.
Hospitality Services Assistant at The University of Manchester
Manchester M13 9PL, , United Kingdom - Full Time
Skills Needed
Sponsorship
Qualification
Graduate
Lead Food Services Team Member at Pilot Company
Cayce, SC 29172, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Services Administrator at AJ Bell
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Numerical Ability, It Skills, Excel, Financial Services, Record Keeping, Problem Solving, Time Management, Teamwork
Specialization
Candidates must have a minimum of 5 GCSEs including Maths and English, along with excellent numerical and communication skills. Competent IT skills and the ability to work under pressure are also required.
Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

31 Dec, 25

Salary

0.0

Posted On

02 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi-tasking, Attention to Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual

Industry

Insurance

Description
POSITION SUMMARY: The Policy Services Representative is responsible for delivering the Association’s frontline customer experience. The Policy Services Representative has the role of attending to calls and correspondence, providing information with respect to insurance policies, billing, policy and procedures. They serve as the front line technical “Help Desk“ for basic systems issues as well as training new and existing agents on how to use our systems. POSITION DUTIES AND RESPONSIBILITIES: THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION. HOWEVER, THIS JOB DESCRIPTION DOES NOT PRECLUDE THE PERFORMANCE OF OTHER DUTIES BY THE INCUMBENT. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED: - Assisting callers via phone (Agents, Policy Holders, and mortgage companies). (Approximately 50%) - Working emails from Agents/Policy Holders (Approximately 25%) - Daily offline/back office activities (Approximately 20%) - Assist enterprise with additional duties as needed, including training and project work (Approximately 5%) ESSENTIAL FUNCTIONS: - Ability to maintain high quality standards when working with customers - Adhere to Association telephone standards - Ensure that calls get to the correct internal department when needed - Demonstrate a working knowledge of TWIA/TFPA policies, procedures and rules to address basic internal and external customer processing issues - Resolve processing issues from internal and external customers by researching account information and policy history from multiple systems, explaining policy processing steps, and taking appropriate action - Access the SAP Business Objects for agency information - Answer questions regarding coverage and policy transaction for all lines of business, and appropriately escalate agent or policyholder inquiries as necessary - Interpret, with little assistance, those procedures and rules that interface other company processes, including accounting and claims - Participate as subject matter expert for internal systems - Access multiple systems (e.g., on-line reference manuals, agent training material, etc.) to obtain information needed to resolve basic customer issues or questions - Effectively communicate with and engage with Underwriting Management REQUIRED KNOWLEDGE, SKILLS AND ABILITIES - Exceptional customer service skills, enjoy dealing with customers - Ability to demonstrate critical thinking, decision making, and problem-solving skills - Ability to multi-task and pay attention to detail - Excellent communication, organization and time management skills - Proficient with basic computer skills – Excel, Word and web browsers REQUIRED EDUCATION AND EXPERIENCE - 3 years of experience in a customer service environment - High School diploma or equivalent - Demonstrable job stability with previous/current employment PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES - Four (4) years of experience in a customer service environment - Previous experience assisting customers via telephone - Working knowledge of insurance or prior insurance experience - Bilingual abilities; English, and Spanish or Asian languages (such as Mandarin or Vietnamese) PHYSICAL REQUIREMENTS - This position requires the ability to sit, hear, converse over the telephone, and key frequently on a computer for long periods of time - This position may require some limited overnight travel to complete training programs, activities, and meetings
Responsibilities
The Policy Services Representative is responsible for delivering the Association’s frontline customer experience by attending to calls and correspondence related to insurance policies and billing. They also serve as a technical help desk for basic systems issues and assist in training new and existing agents.
Policy Services Representative at Texas Windstorm Insurance Association
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Critical Thinking, Decision Making, Problem Solving, Multi Tasking, Attention To Detail, Communication, Organization, Time Management, Computer Skills, Insurance Knowledge, Training, Research, Policy Processing, Technical Support, Bilingual
Specialization
Candidates should have at least 3 years of experience in a customer service environment and a high school diploma or equivalent. Preferred qualifications include 4 years of experience, prior insurance knowledge, and bilingual abilities.
Experience Required
Minimum 2 year(s)
Customer Services Co-ordinator at TiliaHomes
Warrington WA3 6WX, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Manager, Client Services at Pulse Power Holding GmbH
10119 Berlin, , Germany - Full Time
Skills Needed
Creativity, English, Clarity, Strategic Thinking
Qualification
Graduate
Senior Trade Services Processor at Wells Fargo
Hyderabad, Telangana, India - Full Time
Skills Needed
Trade Services, Letter Of Credit, Payments Processing, Collections, Team Leadership, Training, Compliance, Risk Management, Bsa/Aml, Sanctions, Communication, Problem Solving, Customer Service, Independent Judgement, Subject Matter Expertise, Collaboration
Specialization
Candidates must have 4+ years of Trade Services experience or equivalent. Desired qualifications include interpersonal skills for escalation scenarios and at least 1 year of exposure to BSA/AML and related policies.
Experience Required
Minimum 5 year(s)
Cloud Services Program Manager at OpenText
Deutschland, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Overnight Guest Services Agent at La Jolla Beach Tennis Club Inc
San Diego, CA 92037, USA - Full Time
Skills Needed
Procedure Manuals, Figures, Disabilities, English
Qualification
Graduate
Administration services officer at Medway Community Healthcare CIC
Gillingham ME8 0NJ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Client Services Coordinator at Ingram Content Group
La Vergne, Tennessee, United States - Full Time
Skills Needed
Customer Support, Communication Skills, Organizational Skills, Detail Oriented, Problem Solving, Team Collaboration, Time Management, Decision Making
Specialization
A high school diploma or GED is required along with 2 years of experience in a customer support role. Strong communication and organizational skills are preferred.
Experience Required
Minimum 2 year(s)
Conference Services Coordinator at Accor
Whistler, British Columbia, Canada - Full Time
Skills Needed
Event Planning, Organization, Attention To Detail, Hospitality, Opera Cloud, Ms Office, Social Tables, Food & Beverage Experience
Specialization
Candidates should have a proven ability to effectively plan and organize events with a strong attention to detail. A hospitality diploma or degree is considered an asset, along with experience in conference services or food and beverage.
Community Based Services Mentor at Savio House
Denver, Colorado, United States - Full Time
Skills Needed
Skill Building, Mentoring, Supportive Services, Collaboration, Goal Setting, Family Empowerment, Youth Engagement, Community Based Work, Self Motivation, Understanding Social Systems, Adolescent Success
Specialization
A bachelor's degree or equivalent experience in a related field such as social work, psychology, or human development is required. Candidates should be comfortable with community-based work and have a passion for engaging adolescents.
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Computer Literacy, Electronic Medical Records, Practice Management Systems, Multitasking, Time Management, Insurance Verification, Financial Counseling, Appointment Scheduling, Cash Reconciliation, Communication, Teamwork, Adaptability, Organizational Skills, Patient Care
Specialization
A high school diploma or GED is required, with some college preferred. Candidates should have two years of experience in a healthcare setting and possess exceptional customer service skills.
Experience Required
Minimum 2 year(s)
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Bilingual, Computer Literacy, Electronic Medical Records, Practice Management Systems, Multitasking, Time Management, Insurance Verification, Financial Counseling, Appointment Scheduling, Cash Reconciliation, Communication, Teamwork, Adaptability, Organizational Skills, Patient Care
Specialization
A high school diploma or GED is required, with some college preferred. Candidates should have two years of experience in a healthcare setting and possess exceptional customer service skills.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Great Plains Tribal Leaders Health Board Inc
Rapid City, South Dakota, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Customer Service, Medical Terminology, Hipaa Compliance, Office Equipment, Data Entry, Appointment Scheduling, Documentation, Communication, Organizational Skills, Problem Solving, Team Collaboration, Training, Eligibility Determination, Record Maintenance
Specialization
Candidates must have a high school diploma or equivalent and at least one year of administrative office support experience, preferably in a clinic setting. Knowledge of HIPAA, patient registration principles, and customer service is essential.
Operations Services Supervisor at United Services Group
Mississauga, Ontario, Canada - Full Time
Skills Needed
Business Acumen, Task Management, Communication Skills, Conflict Management, Negotiation Skills, Needs Assessment, Information Gathering, Advanced Technology Competency, Budgeting, Costing, Coaching, Mentoring, Time Management, Problem Solving, Independent Work
Specialization
Candidates should have a minimum of 10 years of experience in operational management and at least 5 years in the janitorial industry. A university degree in Business Administration or a related field is preferred.
Experience Required
Minimum 10 year(s)
Member Services Representative at Crunch Fitness Gravenhurst
, Alberta, Canada - Full Time
Skills Needed
Customer Service, Sales Techniques, Communication, Integrity, Teamwork, Fitness Knowledge, Problem Solving, Account Management, Lead Generation, Enthusiasm, Professionalism, Event Communication, Facility Knowledge, Member Engagement, Ambition
Specialization
Candidates should have a minimum of 1 year of experience in a service-oriented position and effective communication skills. CPR/AED certification is required, and a basic criminal background check will be conducted.
Administrator – Fund Services at Ocorian
, Plaines Wilhems, Mauritius - Full Time
Skills Needed
Administration, Company Secretarial Services, Client Transactions, Due Diligence, Regulatory Framework, Bank Account Management, Board Meeting Attendance, Minute Drafting, Correspondence Preparation, Data Integrity, Interpersonal Skills, Organizational Skills, Problem Solving, Team Collaboration, Microsoft Office Proficiency
Specialization
A university degree in Administration, Law, Accounting, or a relevant field is required. Candidates should have a minimum of 2 years of working experience and possess excellent interpersonal and organizational skills.
Experience Required
Minimum 2 year(s)
Patient Services Representative at My Community Dental Centers Inc.
Manistee, Michigan, United States - Full Time
Skills Needed
Leadership, Problem Solving, Communication, Scheduling, Patient Care, Insurance Verification, Documentation, Financial Record Keeping, Office Equipment Operation, Multitasking, Professional Demeanor, Computer Skills
Specialization
Candidates should possess strong leadership, problem-solving, and communication skills, along with the ability to manage multiple priorities. A high school diploma is required, and dental or customer service experience is preferred.
Hospitality Services Assistant at The University of Manchester
Manchester M13 9PL, , United Kingdom - Full Time
Skills Needed
Sponsorship
Qualification
Graduate
Lead Food Services Team Member at Pilot Company
Cayce, SC 29172, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Services Administrator at AJ Bell
Manchester, England, United Kingdom - Full Time
Skills Needed
Customer Service, Communication Skills, Numerical Ability, It Skills, Excel, Financial Services, Record Keeping, Problem Solving, Time Management, Teamwork
Specialization
Candidates must have a minimum of 5 GCSEs including Maths and English, along with excellent numerical and communication skills. Competent IT skills and the ability to work under pressure are also required.