Our client is a dynamic insurance broker with a strong emphasis on culture and creating a fantastic working environment. They are forward-thinking, ambitious, and passionate about developing their people while delivering a professional service with a personal touch. With exciting growth plans in motion, this is a fantastic time to join their team.
They are looking for an experienced Commercial Account Handler with solid commercial insurance experience to join their team in Tunbridge Wells. This is a full-time, permanent position offering a salary of up to £45,000 per annum, depending on experience and qualifications, with hybrid working available and excellent training and development opportunities.
The Role
This role exists to provide dedicated support to a team of Account Executives, ensuring both new and existing commercial clients receive outstanding service and attention.
You’ll be part of a company that values its people, nurtures talent, and is committed to building a positive and inclusive culture.

Main Responsibilities

• Provide professional advice on suitable policies and risk management strategies
• Handle new business, renewals, and mid-term adjustments, liaising and negotiating with clients and underwriters
• Issue accurate, compliant insurance documentation
• Assist with claims handling as required
• Support Account Executives with their workload and client management
• Deliver exceptional customer service, building and maintaining strong client relationships

The Ideal Candidate Will Have:

• Proven experience working within commercial insurance
• Strong administrative skills and attention to detail
• A solid understanding of a broad range of commercial insurance products
• A successful track record in client retention
• Excellent communication and relationship management skills
• Knowledge of FCA, DPA, and other relevant regulatory requirements
• A proactive and team-focused mindset

What’s On Offer

• Competitive salary up to £45,000
• Hybrid working arrangements
• Exceptional training and career development opportunities
• A supportive, collaborative culture with a focus on employee wellbeing

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.
Job Types: Full-time, Permanent
Pay: Up to £45,000.00 per year
Work Location: In perso

• Provide professional advice on suitable policies and risk management strategies
• Handle new business, renewals, and mid-term adjustments, liaising and negotiating with clients and underwriters
• Issue accurate, compliant insurance documentation
• Assist with claims handling as required
• Support Account Executives with their workload and client management
• Deliver exceptional customer service, building and maintaining strong client relationship