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Solution Architect (Services Pre-Sales) at ServiceNow
Singapore, , Singapore - Full Time
Skills Needed
Solution Architecture, Pre Sales, Business Transformation, Ai Solutions, Professional Services, Stakeholder Engagement, Discovery Workshops, Delivery Scope, Risk Identification, Proposal Presentation, Collaboration, Servicenow, Commercial Skills, Executive Presence, Value Opportunities, Automation
Specialization
Candidates should have proven delivery experience in large-scale transformation programs and strong commercial skills. Executive presence and the ability to engage with C-level stakeholders are essential, along with ServiceNow certifications being strongly preferred.
Experience Required
Minimum 10 year(s)
Associate Director - Technical Services at Information Technology Senior Management Forum
Indianapolis, Indiana, USA - Full Time
Skills Needed
Accountability, Leadership, Process Engineering, Root, Technical Services, Regulatory Requirements
Specialization
Biology biochemistry engineering or related discipline
Qualification
Graduate
Principal Professional Services Engineer at Palo Alto Networks
Bengaluru, karnataka, India - Full Time
Skills Needed
Security Operations Center, Soc Modernization, Xsiam, Siem, Soar, Edr, Cloud Security, Threat Intelligence, Log Ingestion, Detection Strategies, Correlation Rules, Automation, Consulting, Change Management, Regular Expressions, Cissp
Specialization
Candidates should have a proven track record in SOC modernization and experience with SIEM/security analytics solutions in large enterprises. Strong communication skills and the ability to act as a trusted advisor to senior security leaders are essential.
Experience Required
Minimum 10 year(s)
Building Services Manager - 18 Month FTC at urbanbubble
Cardiff CF10, Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive - Customer Services - KAM BRO at Blue Dart Express Limited
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Service, Account Management, Sales, Logistics, Supply Chain Management, Crm Software, Data Analysis, Communication, Interpersonal Skills, Problem Solving, Relationship Building, Performance Metrics, Complaint Resolution, Team Collaboration, Proactive Approach
Specialization
Candidates should have a bachelor's degree and a minimum of 5 years of experience in customer service, account management, or sales within the logistics or transportation industry. Relevant certifications in customer service or account management are a plus.
Experience Required
Minimum 5 year(s)
Health Visitor - Children’s Services B7 at NHS Scotland
Glasgow G22, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bid Manager (all genders) - IT Services at DATAGROUP SE
Ingelheim am Rhein, , Germany - Full Time
Skills Needed
Powerpoint, Excel, Managed Services
Qualification
Graduate
Client Intake Coordinator - ABA Services at CLEAR SIGHT PARTNERS, LLC
Santiago de los Caballeros, Santiago, Dominican Republic - Full Time
Skills Needed
Communication Skills, Organization, Crm Software, Attention To Detail, Multitasking, Healthcare Experience, Customer Service, Administrative Support
Specialization
Strong verbal and written communication skills are essential, along with experience using a CRM system. Prior experience in healthcare or customer service is preferred.
Research Services Administrator (90393) at Liverpool School of Tropical Medicine
Liverpool, England, United Kingdom - Full Time
Skills Needed
Collaborative Environment, Excel, Information Systems, Databases, Administrative Skills, Interpersonal Skills
Qualification
Graduate
SHELTER SERVICES SUPPORT WORKER (CASUAL) at MAIN STREET PROJECT
Winnipeg, MB R3B 1A5, Canada - Full Time
Skills Needed
Harm Reduction, Interpersonal Skills, Mental Health First Aid, Justice, Microsoft Office, Online Databases, Crisis, Health, Poverty, De Escalation, Human Services, Communication Skills, Mental Health
Qualification
Graduate
Passenger Services Agent ($17.85/h) YVR at Swissport International AG
Richmond, BC V7B 1L8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Support Services Manager (CSNM Required) at CARECORP Seniors Services
Port Coquitlam, BC V3C 1Z4, Canada - Full Time
Skills Needed
Long Term Care, Regulatory Requirements, Interpersonal Skills
Qualification
Graduate
Support Services Manager (CSNM Required) at CARECORP Seniors Services
Port Coquitlam, BC V3C 1Z5, Canada - Full Time
Skills Needed
Interpersonal Skills, Long Term Care, Regulatory Requirements
Qualification
Graduate
Laboratory Services Quality Technician I at CooperSurgical
Tucson, Arizona, USA - Full Time
Skills Needed
Transcripts, Procedure Manuals, Groups, Computer Skills, Constructive Feedback, Physical Sciences, Instructions, Microsoft Applications, Training, Operating Systems, Teamwork, Disabilities, Outlook, Excel, Eligibility
Specialization
One of the biological chemical or physical sciences.transcripts are required to be eligible for the position
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Springboard Internship - Client Services at Landor Associates – Russia
Delhi, delhi, India - Full Time
Skills Needed
Project Management, Communication, Organizational Skills, Time Management, Team Collaboration, Research, Meeting Coordination, Microsoft Office Suite, Google Suite, Creative Briefs, Ideation, Deadline Management, Interpersonal Skills, Proactive Attitude, Multitasking, Ownership
Specialization
Candidates should be pursuing or have recently completed a degree in Business Administration, Marketing, or a related field. Strong organizational skills, communication abilities, and proficiency in Microsoft and Google Suites are essential.
Call Center Agent Communication Services at Unity Health Toronto
Toronto, ON, Canada - Full Time
Skills Needed
Disabilities, Customer Service Skills, Aoda, Dignity, Vendors, Personal Communication
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Protective Services Officer Unarmed PRN at Bon Secours Health System
Richmond, Virginia, United States - Full Time
Skills Needed
Safety, Security, Patrolling, Emergency Response, Documentation, Crisis Intervention, Communication, Professionalism, Surveillance, Policy Enforcement, Conflict Resolution, Teamwork, Customer Service, Attention To Detail, Problem Solving, Time Management
Specialization
A high school diploma or GED is required, along with a valid driver's license. Preferred qualifications include 1-2 years of security, law enforcement, or military experience.
Lead-Networking Engineering Services_365 at Allianz Technology
, , India - Full Time
Skills Needed
Network Routing & Switching, Checkpoint Firewalls, Fortigate Firewalls, Vmware Sdwan, Cisco Unified Border Element, Session Border Controllers, Ldap, Ad Lds, Cisco Collaboration Hybrid Solutions, Cisco Webex Meetings, Video Conferencing, Control Hub, Zscaler Internet Access, Zscaler Private Access, Aws Cloud Technologies, Azure Cloud Technologies
Specialization
Experience in network routing, switching, and various firewall technologies is essential. Familiarity with cloud technologies and automation is considered an advantage.
Experience Required
Minimum 5 year(s)
AO3 Client Services Officer - Northgate at Eden Ritchie Recruitment
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Technician, Flight Services Engineering at Bombardier
Mississauga, ON L5S 1W1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Solution Architect (Services Pre-Sales) at ServiceNow
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Solution Architecture, Pre-Sales, Business Transformation, AI Solutions, Professional Services, Stakeholder Engagement, Discovery Workshops, Delivery Scope, Risk Identification, Proposal Presentation, Collaboration, ServiceNow, Commercial Skills, Executive Presence, Value Opportunities, Automation

Industry

Software Development

Description
Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionOverviewWe’re in growth mode across the APAC region, and looking for a seasoned, strategic, and high-impact Professional Services Pre-Sales Solution Architect to shape and drive transformational services programs on the ServiceNow AI, CRM & Industry Platform. This role is pivotal in expanding ServiceNow’s footprint through business transformation, value-led services engagements, and AI-powered solutions.You will partner closely with Service Sales Executives, Account Executives, Solution Consulting, and other go-to-market teams to design and position large, complex, and transformational service-led deals with some of our most strategic customers. Acting as the single thread from sales to delivery, you will ensure that every program of work is aligned to customer outcomes, commercially sound, and positioned for successful execution.This role isn’t just about supporting growth: it’s about leading with AI and business transformation to help our customers achieve tangible outcomes faster, while making ServiceNow the best buying decision they’ve ever made.What You’ll DoPartner closely with Service Sales Executives and align with Account Executives, Solution Consulting, and other go-to-market teams to position and sell high-value professional services engagements.Act as the single thread from sales to delivery, providing continuity from pre-sales into early delivery and ensuring a seamless transition into execution.Lead discovery workshops with strategic and enterprise customers to uncover business goals, transformation priorities, and AI-driven opportunities.Translate vision into a clearly defined delivery scope: producing Statements of Work (SOWs), delivery roadmaps, resource plans, and success criteria.Build accurate services estimates, select the right pricing model (T&M, fixed price, or subscription based), and ensure profitable delivery margins.Collaborate with Solution Architects, Practice Leads, and Delivery Managers to validate feasibility, identify risks, and secure the right skills for success.Present proposals and delivery strategies to executives, articulating both the technical solution and the business value case.Shape AI-enabled workflows and intelligent automation approaches that accelerate time-to-value and maximize ROI on the ServiceNow platform.Act as the trusted advisor during the pre-delivery phase, ensuring smooth transition from sales to delivery. QualificationsWhat You’ll BringProven delivery experience in large-scale transformation programs across multiple processes.Strong commercial skills: able to scope, estimate, and structure profitable deals.Executive presence and the ability to engage with C-level stakeholders.Demonstrated success in pre-sales or solution architecture for professional services and advisory services.Ability to lead discovery workshops, identify value opportunities, and translate vision into deliverable outcomes.A collaborative, one-team mindset: skilled at working across sales, solution consulting, and delivery organisations.ServiceNow certifications (CSA, CIS, CMA/CTA) strongly preferredWhy Join UsInfluence multi-million-dollar transformation programs at the earliest stage.Work directly with enterprise customers on high-impact ServiceNow and AI-driven initiatives.Be part of a team that values both outcomes and excellence in delivery.Competitive compensation, performance bonuses, and clear career growth opportunities.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. 
Responsibilities
The Solution Architect will partner with sales teams to design and position high-value professional services engagements. They will lead discovery workshops and translate customer vision into deliverable outcomes, ensuring a seamless transition from sales to delivery.
Solution Architect (Services Pre-Sales) at ServiceNow
Singapore, , Singapore - Full Time
Skills Needed
Solution Architecture, Pre Sales, Business Transformation, Ai Solutions, Professional Services, Stakeholder Engagement, Discovery Workshops, Delivery Scope, Risk Identification, Proposal Presentation, Collaboration, Servicenow, Commercial Skills, Executive Presence, Value Opportunities, Automation
Specialization
Candidates should have proven delivery experience in large-scale transformation programs and strong commercial skills. Executive presence and the ability to engage with C-level stakeholders are essential, along with ServiceNow certifications being strongly preferred.
Experience Required
Minimum 10 year(s)
Associate Director - Technical Services at Information Technology Senior Management Forum
Indianapolis, Indiana, USA - Full Time
Skills Needed
Accountability, Leadership, Process Engineering, Root, Technical Services, Regulatory Requirements
Specialization
Biology biochemistry engineering or related discipline
Qualification
Graduate
Principal Professional Services Engineer at Palo Alto Networks
Bengaluru, karnataka, India - Full Time
Skills Needed
Security Operations Center, Soc Modernization, Xsiam, Siem, Soar, Edr, Cloud Security, Threat Intelligence, Log Ingestion, Detection Strategies, Correlation Rules, Automation, Consulting, Change Management, Regular Expressions, Cissp
Specialization
Candidates should have a proven track record in SOC modernization and experience with SIEM/security analytics solutions in large enterprises. Strong communication skills and the ability to act as a trusted advisor to senior security leaders are essential.
Experience Required
Minimum 10 year(s)
Building Services Manager - 18 Month FTC at urbanbubble
Cardiff CF10, Wales, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Executive - Customer Services - KAM BRO at Blue Dart Express Limited
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Service, Account Management, Sales, Logistics, Supply Chain Management, Crm Software, Data Analysis, Communication, Interpersonal Skills, Problem Solving, Relationship Building, Performance Metrics, Complaint Resolution, Team Collaboration, Proactive Approach
Specialization
Candidates should have a bachelor's degree and a minimum of 5 years of experience in customer service, account management, or sales within the logistics or transportation industry. Relevant certifications in customer service or account management are a plus.
Experience Required
Minimum 5 year(s)
Health Visitor - Children’s Services B7 at NHS Scotland
Glasgow G22, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bid Manager (all genders) - IT Services at DATAGROUP SE
Ingelheim am Rhein, , Germany - Full Time
Skills Needed
Powerpoint, Excel, Managed Services
Qualification
Graduate
Client Intake Coordinator - ABA Services at CLEAR SIGHT PARTNERS, LLC
Santiago de los Caballeros, Santiago, Dominican Republic - Full Time
Skills Needed
Communication Skills, Organization, Crm Software, Attention To Detail, Multitasking, Healthcare Experience, Customer Service, Administrative Support
Specialization
Strong verbal and written communication skills are essential, along with experience using a CRM system. Prior experience in healthcare or customer service is preferred.
Research Services Administrator (90393) at Liverpool School of Tropical Medicine
Liverpool, England, United Kingdom - Full Time
Skills Needed
Collaborative Environment, Excel, Information Systems, Databases, Administrative Skills, Interpersonal Skills
Qualification
Graduate
SHELTER SERVICES SUPPORT WORKER (CASUAL) at MAIN STREET PROJECT
Winnipeg, MB R3B 1A5, Canada - Full Time
Skills Needed
Harm Reduction, Interpersonal Skills, Mental Health First Aid, Justice, Microsoft Office, Online Databases, Crisis, Health, Poverty, De Escalation, Human Services, Communication Skills, Mental Health
Qualification
Graduate
Passenger Services Agent ($17.85/h) YVR at Swissport International AG
Richmond, BC V7B 1L8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Support Services Manager (CSNM Required) at CARECORP Seniors Services
Port Coquitlam, BC V3C 1Z4, Canada - Full Time
Skills Needed
Long Term Care, Regulatory Requirements, Interpersonal Skills
Qualification
Graduate
Support Services Manager (CSNM Required) at CARECORP Seniors Services
Port Coquitlam, BC V3C 1Z5, Canada - Full Time
Skills Needed
Interpersonal Skills, Long Term Care, Regulatory Requirements
Qualification
Graduate
Laboratory Services Quality Technician I at CooperSurgical
Tucson, Arizona, USA - Full Time
Skills Needed
Transcripts, Procedure Manuals, Groups, Computer Skills, Constructive Feedback, Physical Sciences, Instructions, Microsoft Applications, Training, Operating Systems, Teamwork, Disabilities, Outlook, Excel, Eligibility
Specialization
One of the biological chemical or physical sciences.transcripts are required to be eligible for the position
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Springboard Internship - Client Services at Landor Associates – Russia
Delhi, delhi, India - Full Time
Skills Needed
Project Management, Communication, Organizational Skills, Time Management, Team Collaboration, Research, Meeting Coordination, Microsoft Office Suite, Google Suite, Creative Briefs, Ideation, Deadline Management, Interpersonal Skills, Proactive Attitude, Multitasking, Ownership
Specialization
Candidates should be pursuing or have recently completed a degree in Business Administration, Marketing, or a related field. Strong organizational skills, communication abilities, and proficiency in Microsoft and Google Suites are essential.
Call Center Agent Communication Services at Unity Health Toronto
Toronto, ON, Canada - Full Time
Skills Needed
Disabilities, Customer Service Skills, Aoda, Dignity, Vendors, Personal Communication
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Protective Services Officer Unarmed PRN at Bon Secours Health System
Richmond, Virginia, United States - Full Time
Skills Needed
Safety, Security, Patrolling, Emergency Response, Documentation, Crisis Intervention, Communication, Professionalism, Surveillance, Policy Enforcement, Conflict Resolution, Teamwork, Customer Service, Attention To Detail, Problem Solving, Time Management
Specialization
A high school diploma or GED is required, along with a valid driver's license. Preferred qualifications include 1-2 years of security, law enforcement, or military experience.
Lead-Networking Engineering Services_365 at Allianz Technology
, , India - Full Time
Skills Needed
Network Routing & Switching, Checkpoint Firewalls, Fortigate Firewalls, Vmware Sdwan, Cisco Unified Border Element, Session Border Controllers, Ldap, Ad Lds, Cisco Collaboration Hybrid Solutions, Cisco Webex Meetings, Video Conferencing, Control Hub, Zscaler Internet Access, Zscaler Private Access, Aws Cloud Technologies, Azure Cloud Technologies
Specialization
Experience in network routing, switching, and various firewall technologies is essential. Familiarity with cloud technologies and automation is considered an advantage.
Experience Required
Minimum 5 year(s)
AO3 Client Services Officer - Northgate at Eden Ritchie Recruitment
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Technician, Flight Services Engineering at Bombardier
Mississauga, ON L5S 1W1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate