Job Description
Senior Manager - Solutions
£52,584 - £55,620 per annum
Initial 12 month fixed term contract
Newham HPAS is seeking a Senior Manager Solutions to help support us in our aim to reduce the use of temporary accommodation whilst providing great alternative solutions for our residents. Primarily focusing on the Private Rent Sector, you will lead the Private Rent procurement team within Newham HPAS, supporting them in securing at least 400 new private rented homes as well as negotiating with landlords to keep current tenants where they are.
Operationally, you will lead on identifying new areas of opportunity, securing new relationships and improving our policies and procurdures to maximise the efficiency of the service.
In addition, you will lead on a pilot of a new piece of work, seeking to identify suitable alternative solutions for those households already in temporary accommodation.
This position will be high profile and will require an excellent track record of securing relationships with suppliers as well as leading a high performing team.

ABOUT THE ROLE

We are seeking an innovative and strategic Senior Manager to lead our Private Sector Solutions team within HPAS. You will play a pivotal role in reducing homelessness by developing strong partnerships with private landlords and letting agents, increasing access to sustainable housing, and delivering innovative prevention solutions.
Reporting directly to the Head of HPAS, you will drive forward a bold and ambitious vision for harnessing the private rented sector as a critical tool in tackling homelessness. This is a high-impact role with significant autonomy, responsibility, and visibility within the council and wider housing sector.

KEY RESPONSIBILITIES

Manage a team of up to three Team Leaders with a total of 18 staff.
Lead the design and implementation of the council’s private sector housing offer for those at risk of homelessness.
Develop and manage incentive schemes and tenancy sustainment initiatives to attract and retain landlord participation.
Build strong relationships with private sector partners, including landlords, letting agents, and property management services.
Work collaboratively with housing officers, legal services, and external stakeholders to improve outcomes and reduce reliance on temporary accommodation.
Oversee procurement and performance monitoring of private sector contracts.
Identify trends, risks, and opportunities in the local rental market and adapt strategy accordingly.
Represent the council at local forums, advocating for effective homelessness prevention models.

WE PRACTICE ANONYMISED RECRUITMENT. PLEASE ENSURE THAT YOU REMOVE ALL PERSONAL INFORMATION FROM ANY DOCUMENTS THAT YOU UPLOAD.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn .
About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.