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Customer Success Account Manager at Microsoft
, , Germany - Full Time
Skills Needed
Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Consulting, Portfolio Management, Stakeholder Engagement, Project Management, Itil, Microsoft Products, Customer Strategy, Retention Strategies, Churn Analysis
Specialization
Candidates should have a Bachelor's or Master's degree in a relevant field along with extensive experience in customer success, solution delivery, or consulting. Preferred qualifications include relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
, , United Kingdom - Full Time
Skills Needed
Customer Relationship Management, Cloud Technologies, It Service Management, Project Management, Customer Success, Technical Expertise, Business Acumen, Program Management, Stakeholder Engagement, Solution Delivery, Microsoft Products, Digital Cloud Platforms, Adoption Tracking, Retention Strategies, Consulting, Industry Knowledge
Specialization
Candidates should have a Bachelor's or Master's degree in a relevant field and experience in customer success or solution delivery. Relevant certifications in Microsoft technologies and IT service management are also required.
Experience Required
Minimum 2 year(s)
Senior Publisher Account Manager at LP Careers Page
Denver, Colorado, United States - Full Time
Skills Needed
Account Management, Data Analysis, Communication, Negotiation, Performance Optimization, Campaign Execution, Revenue Growth, Documentation, Cross Functional Leadership, Problem Solving, Proactivity, Organizational Skills, Strategic Thinking, Influence, Growth Mindset, Trust Building
Specialization
Candidates must have 3-5 years of experience working with publishers, affiliates, or advertisers in digital media. They should demonstrate advanced communication and negotiation skills, along with the ability to analyze performance data.
Experience Required
Minimum 5 year(s)
Senior Technical Account Manager at LivePerson, Inc.
, , United States - Full Time
Skills Needed
Technical Account Management, Customer Relationship Management, Data Analysis, Problem Solving, Communication, Web Technologies, Scripting Technologies, Apis, Sql, Nosql, Crm Tools, Bug Tracking Systems, Monitoring Tools, Crisis Management, Root Cause Analysis, Mentorship, Leadership
Specialization
Candidates should have 7-10 years of experience in Technical Account Management or related roles, particularly with Fortune 500 clients. A bachelor's degree in a relevant field or equivalent practical experience is required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Amman, Amman, Jordan - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Project Management, Communication Skills, Coaching, Problem Solving, Customer Success, Account Management, Technical Capabilities, Industry Knowledge
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Additional qualifications include relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 5 year(s)
Senior Publisher Account Manager at LP Careers Page
Tampa, Florida, United States - Full Time
Skills Needed
Account Management, Data Analysis, Communication, Negotiation, Performance Optimization, Campaign Execution, Revenue Growth, Documentation, Cross Functional Leadership, Strategic Thinking, Problem Solving, Growth Mindset, Organizational Skills, Influence, Proactivity, Trust Building
Specialization
Candidates must have 3-5 years of experience working with publishers, affiliates, or advertisers in digital media. They should demonstrate advanced communication and analytical skills, along with a proactive and organized approach.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Communication Techniques, Data Analysis, Program Planning, Technical Aptitude, Industry Awareness, Operational Health, Escalation Management, Service Management, Customer Success Plans, Solution Delivery, Account Management, Retention Strategies, Churn Analysis, Cross Cloud Technology Solutions
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 2 years of experience in customer success or related roles. ITIL Foundation certification or equivalent service management certification is also required.
Experience Required
Minimum 2 year(s)
Assistant Manager - US Accounting at Wipfli Advisory LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Financial Statement Reviews, U.S. Gaap Accounting, Quickbooks Proadvisor, Team Management, Data Analysis, Client Communication, Training, Coaching, Operational Support, Issue Resolution, Performance Metrics, Accounting Software, Revenue Recognition, Accruals, Intercompany Accounting, Documentation Standards
Specialization
Candidates should have at least 6 years of experience in public accounting or as a controller, with a strong emphasis on U.S. GAAP. Familiarity with accounting software and prior supervisory experience are also required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Stakeholder Engagement, Account Management, Project Management, Adoption Tracking, Retention Strategies, Consulting, Service Management, Strategic Planning, Communication Skills
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in customer success or related roles. Preferred qualifications include certifications in Microsoft technologies and project management.
Experience Required
Minimum 10 year(s)
Customer Success Account Manager at Microsoft
Kavala, Macedonia and Thrace, Greece - Full Time
Skills Needed
Customer Success, Delivery Management, Cloud Solutions, Stakeholder Engagement, Project Management, Technical Expertise, Business Acumen, Relationship Management, Communication Skills, Governance, Program Delivery, Change Management, Consulting, Operational Excellence, Risk Management, Cross Functional Collaboration
Specialization
Candidates must have a Bachelor's or Master's degree in a related field and significant experience in customer success or solution delivery. A strong understanding of Microsoft Cloud solutions and proven project management skills are essential.
Experience Required
Minimum 10 year(s)
Customer Success Account Manager at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Escalation Management, Customer Success Strategy, Project Management, Itil, Consulting, Communication, Coaching, Problem Solving
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with several years of experience in customer success or related areas. Additional qualifications include relevant certifications and industry experience.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Customer Relationship Management, Program Management, Stakeholder Management, Solution Delivery, Customer Success, Consulting, Project Management, Itil, Bilingual, C Level Engagement, Business Reviews, Engagement Prioritization, Technical Stakeholder Engagement, Customer Outcomes, Account Management, Certification
Specialization
A Bachelor's or Master's Degree in a relevant field is required along with significant experience in customer success or related areas. Fluency in Spanish and English is mandatory, and certifications in ITIL and Project Management are preferred.
Experience Required
Minimum 5 year(s)
Facilities Client Account Manager at Total Comfort Group
Eatontown, New Jersey, United States - Full Time
Skills Needed
Client Account Management, Project Coordination, Cmms Software, Facilities Management, Microsoft Office, Communication, Problem Solving, Supervisory Experience
Specialization
Candidates should have 3+ years in client account management and experience with CMMS software. Strong communication and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Customer Success Account Manager at Microsoft
Cairo, Cairo, Egypt - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Escalation Management, Project Management, Consulting, Coaching, Communication, Influencing, Problem Solving, Strategic Planning
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Additional qualifications include industry experience and relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Customer Relationship Management, Project Management, Delivery Experience, Consulting Services, Communication Skills, Relationship Building, Leadership, Cloud Services Knowledge, Cloud Architecture Experience
Specialization
A Bachelor's or Master's degree in a relevant field is required, along with significant experience in customer success or related areas. Strong project management and communication skills are essential.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Issy-les-Moulineaux, Ile-de-France, France - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Escalation Management, Customer Success Strategy, Communication Skills, Influencing Skills, Project Management, Problem Solving, Collaboration, Coaching
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Additional qualifications include industry experience and relevant certifications in Microsoft technologies or project management.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Seoul, , South Korea - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Business Value Conversations, Program Planning, Delivery Management, Data Analysis, Technical Expertise, Project Management, Account Management, Customer Success Strategy, Operational Health, Change Management, Communication Skills, Problem Solving, Collaboration, Influencing Skills
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Relevant certifications such as ITIL Foundation and PMI are also required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
San José, , Costa Rica - Full Time
Skills Needed
Customer Relationship Management, Cloud Services, Technical Expertise, Business Acumen, Program Management, Stakeholder Engagement, Data Analysis, Operational Health, Project Management, Customer Success, It Service Management, Microsoft Solutions, Digital Transformation, Communication Skills, Problem Solving, Team Collaboration, Strategic Planning
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Advanced Portuguese language skills and relevant certifications in Microsoft technologies are preferred.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
, , Germany - Full Time
Skills Needed
Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Consulting, Portfolio Management, Stakeholder Engagement, Project Management, It Service Management, Adoption Tracking, Retention Strategies, Churn Analysis, Microsoft Products, Cloud Platforms
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field along with significant experience in customer success, solution delivery, or related areas. Preferred qualifications include extensive experience in the customer industry and relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 10 year(s)
Product Manager, Account & Wallet at Visa
London, England, United Kingdom - Full Time
Skills Needed
Product Management, Agile Frameworks, Stakeholder Management, Market Research, Customer Discovery, Product Strategy, Backlog Management, Data Analysis, Payments, Fintech, Communication, Attention To Detail, Team Collaboration, Problem Solving, Technical Documentation, Product Adoption
Specialization
Candidates should have 3-4 years of experience in a Product Owner/Product Manager role, preferably in a Fintech environment. They should be comfortable working with agile frameworks and have the ability to define a product backlog and make prioritization decisions.
Experience Required
Minimum 2 year(s)
Customer Success Account Manager at Microsoft
, , Germany -
Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Consulting, Portfolio Management, Stakeholder Engagement, Project Management, ITIL, Microsoft Products, Customer Strategy, Retention Strategies, Churn Analysis

Industry

Software Development

Description
Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Are you the tech-savvy cloud loving person that has Cloud and IT (information technology) Service Management blood running in your veins? Do you want to be that key person that helps our more strategic enterprise customers achieving the most out of the Microsoft products and services they use? Do you get your energy from making your customers succeed in making their strategic and transformational cloud projects real? As a CSAM, you are the primary delivery lead and a partner for our more strategic customers, empowering them to achieve more by accelerating their value realization across our Digital Cloud platforms. By leveraging your technical expertise, business acumen and industry perspectives you will be responsible for the end-to-end post sales delivery and support orchestration across the Microsoft and Partner ecosystem to align the right resources at the right time to achieve customer business outcomes. Check out the CSAM role in the Customer Success Unit at Microsoft! Be ready to make impact! This opportunity will allow you to accelerate your career growth, leverage your delivery management capabilities and deepen your cloud and industry expertise. This role is flexible in that you can work up to (50%- 75%) from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Customer Success Leadership and Customer Strategy and Growth: You will listen to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategy and ensure you align Microsoft technology and services with the customer goals and objectives. You will meet consumption milestones as you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usage while you develop and leverage an understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue. Qualifications Required Qualifications (RQs) Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field extensive customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND significant customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience Preferred Qualifications (PQs) Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND extensive customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field advanced customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience Relevant work experience within customer industry Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365) Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification Project Management Institute (PMI) or equivalent Project Management certification Prosci or equivalent certification This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Responsibilities
The Customer Success Account Manager (CSAM) will be the primary delivery lead for strategic customers, ensuring they achieve their business outcomes through effective use of Microsoft products and services. Responsibilities include managing customer relationships, aligning customer objectives with Microsoft offerings, and tracking product adoption and usage.
Customer Success Account Manager at Microsoft
, , Germany - Full Time
Skills Needed
Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Consulting, Portfolio Management, Stakeholder Engagement, Project Management, Itil, Microsoft Products, Customer Strategy, Retention Strategies, Churn Analysis
Specialization
Candidates should have a Bachelor's or Master's degree in a relevant field along with extensive experience in customer success, solution delivery, or consulting. Preferred qualifications include relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
, , United Kingdom - Full Time
Skills Needed
Customer Relationship Management, Cloud Technologies, It Service Management, Project Management, Customer Success, Technical Expertise, Business Acumen, Program Management, Stakeholder Engagement, Solution Delivery, Microsoft Products, Digital Cloud Platforms, Adoption Tracking, Retention Strategies, Consulting, Industry Knowledge
Specialization
Candidates should have a Bachelor's or Master's degree in a relevant field and experience in customer success or solution delivery. Relevant certifications in Microsoft technologies and IT service management are also required.
Experience Required
Minimum 2 year(s)
Senior Publisher Account Manager at LP Careers Page
Denver, Colorado, United States - Full Time
Skills Needed
Account Management, Data Analysis, Communication, Negotiation, Performance Optimization, Campaign Execution, Revenue Growth, Documentation, Cross Functional Leadership, Problem Solving, Proactivity, Organizational Skills, Strategic Thinking, Influence, Growth Mindset, Trust Building
Specialization
Candidates must have 3-5 years of experience working with publishers, affiliates, or advertisers in digital media. They should demonstrate advanced communication and negotiation skills, along with the ability to analyze performance data.
Experience Required
Minimum 5 year(s)
Senior Technical Account Manager at LivePerson, Inc.
, , United States - Full Time
Skills Needed
Technical Account Management, Customer Relationship Management, Data Analysis, Problem Solving, Communication, Web Technologies, Scripting Technologies, Apis, Sql, Nosql, Crm Tools, Bug Tracking Systems, Monitoring Tools, Crisis Management, Root Cause Analysis, Mentorship, Leadership
Specialization
Candidates should have 7-10 years of experience in Technical Account Management or related roles, particularly with Fortune 500 clients. A bachelor's degree in a relevant field or equivalent practical experience is required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Amman, Amman, Jordan - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Project Management, Communication Skills, Coaching, Problem Solving, Customer Success, Account Management, Technical Capabilities, Industry Knowledge
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Additional qualifications include relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 5 year(s)
Senior Publisher Account Manager at LP Careers Page
Tampa, Florida, United States - Full Time
Skills Needed
Account Management, Data Analysis, Communication, Negotiation, Performance Optimization, Campaign Execution, Revenue Growth, Documentation, Cross Functional Leadership, Strategic Thinking, Problem Solving, Growth Mindset, Organizational Skills, Influence, Proactivity, Trust Building
Specialization
Candidates must have 3-5 years of experience working with publishers, affiliates, or advertisers in digital media. They should demonstrate advanced communication and analytical skills, along with a proactive and organized approach.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Redmond, Washington, United States - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Communication Techniques, Data Analysis, Program Planning, Technical Aptitude, Industry Awareness, Operational Health, Escalation Management, Service Management, Customer Success Plans, Solution Delivery, Account Management, Retention Strategies, Churn Analysis, Cross Cloud Technology Solutions
Specialization
Candidates must have a Bachelor's Degree in a relevant field and at least 2 years of experience in customer success or related roles. ITIL Foundation certification or equivalent service management certification is also required.
Experience Required
Minimum 2 year(s)
Assistant Manager - US Accounting at Wipfli Advisory LLC
Bengaluru, karnataka, India - Full Time
Skills Needed
Financial Statement Reviews, U.S. Gaap Accounting, Quickbooks Proadvisor, Team Management, Data Analysis, Client Communication, Training, Coaching, Operational Support, Issue Resolution, Performance Metrics, Accounting Software, Revenue Recognition, Accruals, Intercompany Accounting, Documentation Standards
Specialization
Candidates should have at least 6 years of experience in public accounting or as a controller, with a strong emphasis on U.S. GAAP. Familiarity with accounting software and prior supervisory experience are also required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Stakeholder Engagement, Account Management, Project Management, Adoption Tracking, Retention Strategies, Consulting, Service Management, Strategic Planning, Communication Skills
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field and significant experience in customer success or related roles. Preferred qualifications include certifications in Microsoft technologies and project management.
Experience Required
Minimum 10 year(s)
Customer Success Account Manager at Microsoft
Kavala, Macedonia and Thrace, Greece - Full Time
Skills Needed
Customer Success, Delivery Management, Cloud Solutions, Stakeholder Engagement, Project Management, Technical Expertise, Business Acumen, Relationship Management, Communication Skills, Governance, Program Delivery, Change Management, Consulting, Operational Excellence, Risk Management, Cross Functional Collaboration
Specialization
Candidates must have a Bachelor's or Master's degree in a related field and significant experience in customer success or solution delivery. A strong understanding of Microsoft Cloud solutions and proven project management skills are essential.
Experience Required
Minimum 10 year(s)
Customer Success Account Manager at Microsoft
Ciudad de México, , Mexico - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Escalation Management, Customer Success Strategy, Project Management, Itil, Consulting, Communication, Coaching, Problem Solving
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with several years of experience in customer success or related areas. Additional qualifications include relevant certifications and industry experience.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Customer Relationship Management, Program Management, Stakeholder Management, Solution Delivery, Customer Success, Consulting, Project Management, Itil, Bilingual, C Level Engagement, Business Reviews, Engagement Prioritization, Technical Stakeholder Engagement, Customer Outcomes, Account Management, Certification
Specialization
A Bachelor's or Master's Degree in a relevant field is required along with significant experience in customer success or related areas. Fluency in Spanish and English is mandatory, and certifications in ITIL and Project Management are preferred.
Experience Required
Minimum 5 year(s)
Facilities Client Account Manager at Total Comfort Group
Eatontown, New Jersey, United States - Full Time
Skills Needed
Client Account Management, Project Coordination, Cmms Software, Facilities Management, Microsoft Office, Communication, Problem Solving, Supervisory Experience
Specialization
Candidates should have 3+ years in client account management and experience with CMMS software. Strong communication and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Customer Success Account Manager at Microsoft
Cairo, Cairo, Egypt - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Escalation Management, Project Management, Consulting, Coaching, Communication, Influencing, Problem Solving, Strategic Planning
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Additional qualifications include industry experience and relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Customer Relationship Management, Project Management, Delivery Experience, Consulting Services, Communication Skills, Relationship Building, Leadership, Cloud Services Knowledge, Cloud Architecture Experience
Specialization
A Bachelor's or Master's degree in a relevant field is required, along with significant experience in customer success or related areas. Strong project management and communication skills are essential.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Issy-les-Moulineaux, Ile-de-France, France - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Program Planning, Data Analysis, Technical Expertise, Microsoft Solutions, Business Transformation, Operational Health, Escalation Management, Customer Success Strategy, Communication Skills, Influencing Skills, Project Management, Problem Solving, Collaboration, Coaching
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Additional qualifications include industry experience and relevant certifications in Microsoft technologies or project management.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
Seoul, , South Korea - Full Time
Skills Needed
Customer Relationship Management, Stakeholder Engagement, Business Value Conversations, Program Planning, Delivery Management, Data Analysis, Technical Expertise, Project Management, Account Management, Customer Success Strategy, Operational Health, Change Management, Communication Skills, Problem Solving, Collaboration, Influencing Skills
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Relevant certifications such as ITIL Foundation and PMI are also required.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
San José, , Costa Rica - Full Time
Skills Needed
Customer Relationship Management, Cloud Services, Technical Expertise, Business Acumen, Program Management, Stakeholder Engagement, Data Analysis, Operational Health, Project Management, Customer Success, It Service Management, Microsoft Solutions, Digital Transformation, Communication Skills, Problem Solving, Team Collaboration, Strategic Planning
Specialization
Candidates must have a Master's or Bachelor's degree in a relevant field along with significant experience in customer success or related roles. Advanced Portuguese language skills and relevant certifications in Microsoft technologies are preferred.
Experience Required
Minimum 5 year(s)
Customer Success Account Manager at Microsoft
, , Germany - Full Time
Skills Needed
Customer Relationship Management, Customer Success Leadership, Program Management, Technical Expertise, Business Acumen, Cloud Technologies, Solution Delivery, Consulting, Portfolio Management, Stakeholder Engagement, Project Management, It Service Management, Adoption Tracking, Retention Strategies, Churn Analysis, Microsoft Products, Cloud Platforms
Specialization
Candidates must have a Bachelor's or Master's degree in a relevant field along with significant experience in customer success, solution delivery, or related areas. Preferred qualifications include extensive experience in the customer industry and relevant certifications in Microsoft technologies and project management.
Experience Required
Minimum 10 year(s)
Product Manager, Account & Wallet at Visa
London, England, United Kingdom - Full Time
Skills Needed
Product Management, Agile Frameworks, Stakeholder Management, Market Research, Customer Discovery, Product Strategy, Backlog Management, Data Analysis, Payments, Fintech, Communication, Attention To Detail, Team Collaboration, Problem Solving, Technical Documentation, Product Adoption
Specialization
Candidates should have 3-4 years of experience in a Product Owner/Product Manager role, preferably in a Fintech environment. They should be comfortable working with agile frameworks and have the ability to define a product backlog and make prioritization decisions.
Experience Required
Minimum 2 year(s)