About the role

The People & Culture Officer provides practical, day-to-day support across the employee lifecycle and contributes to a consistent employee experience across corporate and project operations. Working under the direction of the Executive General Manager – Corporate Services, the role supports recruitment, employee relations, performance management, payroll delivery and workforce reporting. It also provides operational backup for mobilisation, onboarding and workforce compliance activities.

Key responsibilities

• Provide practical day-to-day People & Culture support to employees and leaders
• Support employee relations matters, grievances, performance management and disciplinary processes under the direction of the EGM
• Coordinate end-to-end recruitment activities, including advertising, screening, interviews, reference checks and pre-employment requirements
• Coordinate probation and performance review processes and maintain supporting records
• Support the accurate and timely delivery of payroll
• Assist with the collection and verification of licences, qualifications, medicals, VOCs, inductions and other employment or project requirements
• Prepare routine workforce reporting on recruitment, turnover, probation, performance, leave, vacancies and compliance
• Maintain accurate and confidential employee files, registers and HRIS records
• Respond to general employee enquiries and ensure matters are resolved or escalated appropriately
• Escalate material employee relations, industrial relations and employment-risk matters to the EGM

About you

• Relevant qualification in human resources, employee relations, business or a related discipline
• Practical experience supporting employee relations, performance management, investigations, grievances and probation processes
• Experience coordinating recruitment and preparing employment documentation
• Working knowledge of Australian employment legislation, modern awards and workplace policies
• Experience supporting payroll, mobilisation, onboarding or workforce compliance in a project-based environment
• Strong written communication, record-keeping and attention to detail
• Ability to manage competing priorities and respond effectively to operational deadlines
• Sound judgement and the ability to recognise when a matter requires escalation
• Strong interpersonal skills and the ability to work effectively with corporate, project and site-based employees
• Competence using HRIS, payroll and Microsoft Office systems