About the job

We're looking for a confident, professional Front of House Receptionist to support the day-to-day running of the Client Suite of a Leading Law firm. If you have sound judgement skills, a professional approach to customer service, some administrative experience, and can manage challenging situations calmly and diplomatically, we'd love to hear from you.

You'll be the first point of contact for clients, visitors and colleagues, helping to create an exceptional, well-organised and welcoming experience with each interaction, while maintaining a discreet awareness of security and client wellbeing. The role involves physical tasks, such as setting up meeting rooms and rearrangement of meeting room tables and chairs.

What you'll do

• Welcoming clients and visitors and overseeing access to the office
• Handling challenging situations calmly and professionally
• Managing administrative tasks, including meeting room bookings
• Setting up and clearing meeting rooms and event spaces
• Completing daily Health & Safety checks and supporting emergency procedures
• Recording accidents, incidents, and near-misses accurately
• Supporting the delivery of food, beverage, and event services within the client suite
• Acting as Fire Marshal and First Aider (training and certification provided)

What we're looking for

• Highly professional communication and customer service skills
• Confidence using Microsoft Office
• A proactive and adaptable approach, with the ability to remain calm under pressure
• A warm, welcoming manner and genuine pride in delivering great service
• A team player who's happy to roll their sleeves up and help where needed
• An awareness of workplace security and access control, delivered in a professional and customer-friendly manner
• Experience in a similar client-facing or reception role is desirable,

About the firm

An established and growing law firm with a strong regional presence, known for its ambitious outlook and a genuine commitment to its people, clients and communities. The culture is collaborative, inclusive and refreshingly down to earth.