About the job

• Company Description Care nexus ltd, work together to provide coordinated care services across the London area. The group focuses on delivering safe, reliable, and person-centered support to individuals who require assistance in their homes or supported living environments. Teams collaborate closely with local agencies, healthcare professionals, and families to ensure consistent, high-quality care. The companies promote a professional, inclusive workplace where staff are encouraged to grow their skills and contribute to service improvement. Joining the group offers opportunities to make a meaningful impact on people’s lives while working within a supportive, multidisciplinary environment.Role Description The Care Coordinator is a full-time, on-site role based in the London Area, United Kingdom. The role involves managing care plans, coordinating services, and ensuring that individuals receive timely and appropriate support according to their assessed needs. Day-to-day tasks include liaising with clients, families, and external professionals, scheduling home care visits, updating case records, and monitoring the quality and continuity of care. The Care Coordinator will respond to enquiries, resolve issues, and provide guidance to care staff to maintain consistent service standards. The role also requires regular review of care packages, documenting changes, and supporting compliance with company policies and relevant regulations.Qualifications Candidates should possess skills in Care Coordination and Case Management to plan, organize, and monitor individual support packages.
• Candidates should possess strong Communication and Customer Service skills to interact effectively with clients, families, colleagues, and external stakeholders.
• Candidates should possess knowledge of Home Care practices to understand in-home support, safety, and person-centered care principles.
• Relevant experience in social care, healthcare, or support services, ideally in a coordination or supervisory role.
• Ability to maintain accurate records, manage schedules, and use digital tools or care management systems confidently.
• Strong organizational and problem-solving skills, with the ability to work calmly under pressure and prioritize multiple tasks.
• Understanding of safeguarding, confidentiality, and regulatory standards within the UK care sector.
• Suitable professional training or qualification in health and social care or a related field is beneficial.