JOB OVERVIEW

We are seeking a dedicated and proactive Service Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our services by effectively managing relationships and coordinating various programmes. This position requires strong administrative skills, the ability to supervise staff, and a commitment to delivering exceptional service.

EXPERIENCE

• Proven experience in a similar role is essential.
• Strong people skills, with the ability to build rapport with diverse individuals.
• Strong time-management skills, ability to multitask and prioritise own workload· Aptitude for learning new software and systems
• Excellent organisational skills, ability to use own initiative and a keen attention to detail.
• Sound working knowledge of Microsoft Office programmes
  If you are an enthusiastic individual with a passion for service coordination and possess the necessary skills, we encourage you to apply for this exciting opportunity!
  Job Type: Full-time
  Pay: £23,000.00-£27,000.00 per year

Benefits:

• Company car
• Company events
• Life insurance
• Referral programme

Schedule:

• Monday to Friday

Language:

• English (preferred)

Work Location: In person
Reference ID: Service Co-Ordinator, Banbridg

• Providing the main point of contact for a small team of engineers, scheduling maintenances across Northern Ireland.
• Proactively organise and schedule appointments and meetings to ensure effective diary management and optimal use of time with your team, customers & suppliers
• Deliver comprehensive updates to the team during weekly and monthly meetings, showcasing departmental progress and insights
• Keep customers informed of service timelines.
• Maintain and enhance our work management software, Fieldmotion with up-to-date contact lists, ensuring seamless communication across the team.
• Provide administrative support by maintaining accurate records, preparing reports, and managing documentation.
• Collaborate closely with on-site and field technicians and management to gather timely updates, enhancing team efficiency and responsiveness
• Embrace additional admin responsibilities as assigned.