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Field Services Program Manager at Chaminade University Of Honolulu
Honolulu, Hawaii, United States - Full Time
Skills Needed
Leadership, Time Management, Communication Skills, Written Communication, Verbal Communication, Interpersonal Communication, Microsoft Word, Powerpoint, Excel, Learning Management Systems, Canvas, Data Analysis, Reporting, Student Advising, Program Coordination
Specialization
Candidates must hold a Master's degree in education or a related field and possess K-12 teaching experience. Excellent leadership, communication, and computer software skills are required for this role.
Experience Required
Minimum 2 year(s)
Lead Guest Services Team Member at Pilot Company
Springfield, Missouri, United States - Full Time
Skills Needed
Cash Handling, Team Leadership, Customer Service, Conflict Resolution, Inventory Management, Transaction Processing, Facility Maintenance, Merchandising, Communication, Problem Solving
Specialization
Candidates must be able to lead shift operations, manage team member placement, and handle guest complaints effectively. The role requires adherence to safety and regulatory guidelines regarding restricted merchandise and general travel center operations.
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Insurance Verification, Medical Billing, Collections, Electronic Medical Records, Practice Management Systems, Data Entry, Multi Tasking, Bilingual, Spanish, English, Communication, Teamwork, Computer Literacy
Specialization
Candidates must have a high school diploma or GED and at least two years of experience in a healthcare facility or physician's office. Proficiency in English and Spanish is required, along with basic computer literacy and knowledge of medical billing.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Eastern Nephrology Associates
Jacksonville, North Carolina, United States - Full Time
Skills Needed
Medical Terminology, Patient Scheduling, Insurance Verification, Ehr Systems, Hipaa Compliance, Data Entry, Customer Service, Communication Skills, Records Maintenance, Microsoft Word, Microsoft Outlook, Microsoft Teams, Problem Solving, Time Management, Attention To Detail, Interpersonal Skills
Specialization
Candidates must have a High School Diploma or GED and at least two years of related medical clerical experience. Proficiency in EHR systems and knowledge of medical terminology and HIPAA compliance are required.
Experience Required
Minimum 2 year(s)
Area Manager - DD/IDD Services at Dungarvin
Evansville, Indiana, United States - Full Time
Skills Needed
Team Leadership, Operational Oversight, Program Compliance, Staff Development, Person Centered Planning, Budget Monitoring, Crisis Management, Medicaid Waiver Regulations, Microsoft Office, Supervisory Management, Stakeholder Engagement, Regulatory Compliance
Specialization
A Bachelor's degree in Human Services or a related field is required, along with 2-3+ years of experience in IDD or community-based services including supervisory experience. Candidates must possess a valid driver's license and proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Identity Services Lead - Senior at ECS Tech Inc
Fairfax, Virginia, United States - Full Time
Skills Needed
Identity And Access Management, Active Directory, Entra Id, Federation Services, Privileged Access Management, Identity Governance, Role Based Access Control, Audit Logging, Dod Security Policies, Niprnet, Siprnet, Configuration Management, Team Supervision, Cybersecurity Compliance, Enterprise Identity Platforms, Remediation Coordination
Specialization
Requires a postgraduate degree in a technical field, a Secret clearance, and at least 10 years of experience in DoD or Federal IdAM operations. Must be DoD 8140.03 compliant with specific certifications such as SecurityX, CASP+, or CCSP.
Experience Required
Minimum 10 year(s)
Area Manager - DD/IDD Services at Dungarvin
New Castle, Indiana, United States - Full Time
Skills Needed
Team Leadership, Operational Oversight, Program Management, Compliance Monitoring, Staff Development, Person Centered Planning, Budgeting, Crisis Management, Microsoft Office, Regulatory Compliance, Supervision, Onboarding, Scheduling, Stakeholder Engagement, Problem Solving, Audit Readiness
Specialization
A Bachelor's degree in Human Services or a related field is required, along with 2-3+ years of experience in IDD or community-based services including supervisory experience. Candidates must possess a valid driver's license and proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Client Services Representative at SWAN Loveland
Loveland, Colorado, United States - Full Time
Skills Needed
Customer Service, Call Center Operations, Appointment Booking, Conflict Resolution, Critical Thinking, Multi Tasking, Typing (45 Wpm), Microsoft Suite, Service Titan, Problem Solving, De Escalation, Professional Communication
Specialization
Preferred 2-3 years of call center experience, ideally within the HVAC and plumbing industry. Must be proficient in Microsoft Suite, possess a typing speed of at least 45 wpm, and demonstrate strong judgment skills.
Experience Required
Minimum 2 year(s)
Experience Services Coordinator at Polly English
Athens, Ohio, United States - Full Time
Skills Needed
Customer Service, Coordination, Trip Preparation, Scheduling, Communication, Interpersonal Skills, Time Management, Organization, Digital Communication Tools, Web Based Systems, Independent Work, Attention To Detail
Specialization
Candidates must have strong communication and organizational skills and be proficient with digital tools. Must be at least 18 years old and legally authorized to work in one of the specified countries.
Senior Manager, Member Services at Wider Circle
San Antonio, Texas, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, People Management, Hipaa Compliance, Care Gap Closure, Data Analysis, Kpi Tracking, Case Management, Campaign Management, Quality Assurance, Cross Functional Collaboration, Google Workspace, Salesforce, Tableau
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a bachelor's degree and a strong understanding of value-based care metrics like HEDIS and SDOH.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Universal Health Group
Muncie, Indiana, United States - Full Time
Skills Needed
Patient Intake, Medical Scheduling, Medical Records Management, Payment Collection, Customer Service, Medical Billing, Medical Insurance, Epic Software, Medical Terminology, Cash Handling
Specialization
Requires a High School Diploma or GED and at least one year of customer service experience. Preference is given to candidates with medical office experience, knowledge of medical billing, and proficiency with EPIC software.
Senior Manager, Member Services at Wider Circle
Las Vegas, Nevada, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Hipaa Compliance, People Management, Data Analysis, Care Navigation, Campaign Management, Quality Assurance, Healthcare Case Management, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a bachelor's degree and a strong understanding of value-based care metrics like HEDIS and SDOH.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Universal Health Group
West Nyack, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Scheduling, Payment Collection, Hipaa Compliance, Customer Service, Electronic Health Records, Medical Terminology, Time Management, Multi Tasking, Professional Communication, Conflict Resolution
Specialization
Candidates must have a High School Diploma or GED and at least one year of experience in customer service or healthcare. Proficiency with computers, including Microsoft Outlook and dual monitors, is required.
PATIENT SERVICES REPRESENTATIVE at Palms Medical Group
Lake City, Florida, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Electronic Health Records, Patient Outreach, Multitasking, Microsoft Office, Communication Skills, Data Entry, Confidentiality, Call Center Operations, Patient Coordination
Specialization
Candidates must have a high school diploma or equivalent, with prior customer service experience in healthcare or call centers preferred. Proficiency in Microsoft Office and the ability to handle sensitive information in a fast-paced environment are required.
Member Services Representative at Tech Systems
Santa Barbara, California, United States - Full Time
Skills Needed
Microsoft Office, Customer Service, Medi Cal, Medical Terminology, Call Center, Patient Service, Prior Authorization, Eligibility Verification
Specialization
Candidates must have at least 2 years of experience in a medical call center or as a Patient Service Representative. Proficiency in specific medical software systems and the ability to work onsite in Santa Barbara are required.
Experience Required
Minimum 2 year(s)
Senior Manager, Member Services at Wider Circle
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Care Navigation, Hipaa Compliance, People Management, Data Analysis, Campaign Management, Quality Assurance, Healthcare Case Management, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a bachelor's degree and a strong understanding of value-based care metrics like HEDIS and SDOH.
Experience Required
Minimum 5 year(s)
Senior Manager, Member Services at Wider Circle
Jacksonville, Florida, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Care Navigation, Hipaa Compliance, People Management, Data Analysis, Campaign Management, Quality Assurance, Healthcare Case Management, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. A bachelor's degree and familiarity with value-based care metrics like SDOH and HRA are required.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Universal Health Group
West Nyack, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Medical Scheduling, Customer Service, Hipaa Compliance, Payment Collection, Epic Ehr, Medical Terminology, Time Management, Multi Tasking, Professional Communication, Conflict Resolution
Specialization
Candidates must have a High School Diploma or GED and at least one year of experience in customer service or healthcare. Proficiency with computers, including Microsoft Outlook and dual monitors, is required.
Senior Manager, Member Services at Wider Circle
McAllen, Texas, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Care Navigation, Hipaa Compliance, People Management, Data Analysis, Campaign Management, Quality Assurance, Hedis, Sdoh, Google Workspace, Salesforce, Tableau, Case Management
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must be familiar with value-based care metrics and possess a bachelor's degree in a related field.
Experience Required
Minimum 5 year(s)
Senior Manager, Member Services at Wider Circle
El Paso, Texas, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, People Management, Hipaa Compliance, Data Analysis, Care Navigation, Campaign Management, Quality Assurance, Strategic Planning, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a strong understanding of value-based care metrics and experience leading large frontline teams.
Experience Required
Minimum 5 year(s)
Field Services Program Manager at Chaminade University Of Honolulu
Honolulu, Hawaii, United States -
Full Time

Start Date

Immediate

Expiry Date

13 Jul, 26

Salary

56000.0

Posted On

14 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Leadership, Time management, Communication skills, Written communication, Verbal communication, Interpersonal communication, Microsoft Word, PowerPoint, Excel, Learning management systems, Canvas, Data analysis, Reporting, Student advising, Program coordination

Industry

Description
    CHAMINADE UNIVERSITY OF HONOLULU MISSION STATEMENT Chaminade University offers its students an education in a collaborative learning environment that prepares them for life, service, and successful careers. Guided by its Catholic, Marianist, and liberal arts educational traditions, Chaminade encourages the development of moral character, personal competencies, and a commitment to building a just and peaceful society. The University offers both the civic and church communities of the Pacific region its academic and intellectual resources in the pursuit of common aims. I. Position Information Title: Field Services Coordinator Division/Office: School of Education and Behavioral Sciences Status: Full Time, exempt Classification: EAM III II. Position Summary The person in this position will assist with coordinating the placement and support of education students in student teaching sites. As the Field Services Coordinator, the person in this position is responsible for working with the Field Services Manager to provide high-quality student teaching placements. In addition, the person will provide support to Chaminade students, DOE and private school classroom teachers, and university supervisors before, during, and after field placements.  III. Reports to Direct Report to: Dean of the School of Education and Behavioral Sciences. IV. Duties and Responsibilities The Field Services Coordinator plays a key administrative role in supporting the operations and quality assurance of field-based experiences for Chaminade University students. This position is responsible for coordinating student teaching placements in collaboration with classroom teachers (CTs), University Supervisors (USs), and the Field Services Program Manager. Key responsibilities include identifying and determining placement sites, developing and delivering training for CTs and USs, facilitating student teaching courses, and managing the collection, analysis, and reporting of program data to support continuous improvement efforts. The Field Services Coordinator also assists with maintaining compliance with accreditation and licensure requirements. The Field Services Coordinator must be able to travel to the neighbor islands to identify student teaching sites and support students at those sites when needed. This person will also take on student advising responsibilities as needed. Additional duties may be assigned by the Dean or Field Services Manager to support the operational and strategic goals of the Field Services Office and education programs. V. Disclaimer This list of responsibilities is not exhaustive. Details relating to both essential and non-essential functions of the job are not precise and are only an approximation, which can vary on a day-to-day basis and are subject to change on an as-needed basis and/or in the sole discretion of supervisory management. VI. Education and Experience Minimum  * Master’s degree in education or a related field. * Experience teaching at the K-12 level.  Preferred  * Excellent record of teaching in Hawaii Public Schools at the K-12 level.  * Experience working with culturally and ethnically diverse students and faculty members Experience and Skills  * Must possess excellent leadership, time management, and communication skills.  * Must have excellent written, verbal, and interpersonal communication skills. * Advanced skills in the use of computer software applications (i.e., Word, PowerPoint, Excel) and learning management systems (i.e., Canvas) and the internet.  * Knowledge and experience in using common office equipment such as computers and copiers.   VII. Physical Requirements Duties involve light work in an office and community setting and requires a minimum of physical effort with intermittent sitting, standing, climbing stairs, and walking inclines. Must be able to lift 20 pounds, walk the campus with ease, and have excellent motor skills. Must have finger dexterity. Must be able to communicate information and ideas so that others will understand. VIII. Other Requirements * This is a full time and exempt position. Forty hours per week (M-F) will be the general rule. However, depending on the project cycles and workflow demands of the department, additional hours or workday schedule changes may be occasionally required. Must be willing and able to work occasional nights and weekends and have a varying schedule when required * Performs such similar, comparable or related duties as may be assigned or required * Observes all safety and health regulations and works in accordance with safe work procedures and policies of the University. Reports unsafe acts/conditions and injuries in a timely and proper manner * The employee is expected to adhere to all University policies while employed. The policies can be found at https://chaminade.edu/compliance/resources/ [https://chaminade.edu/compliance/resources/] or on the employee Share Portal IX. Marianist Identity/Native Hawaiian & Pacific Island Serving An expressed willingness to respect and support the Catholic and Marianist identity of Chaminade University of Honolulu and to perform all duties in a manner consistent with Marianist educational values and mission of the University. Understanding of and respect for the University’s designation as an institution that serves students of Native Hawaiian and Pacific Island ancestry.
Responsibilities
The Field Services Coordinator manages student teaching placements by collaborating with classroom teachers and university supervisors. They are also responsible for data collection, program reporting, and providing support to students throughout their field experiences.
Field Services Program Manager at Chaminade University Of Honolulu
Honolulu, Hawaii, United States - Full Time
Skills Needed
Leadership, Time Management, Communication Skills, Written Communication, Verbal Communication, Interpersonal Communication, Microsoft Word, Powerpoint, Excel, Learning Management Systems, Canvas, Data Analysis, Reporting, Student Advising, Program Coordination
Specialization
Candidates must hold a Master's degree in education or a related field and possess K-12 teaching experience. Excellent leadership, communication, and computer software skills are required for this role.
Experience Required
Minimum 2 year(s)
Lead Guest Services Team Member at Pilot Company
Springfield, Missouri, United States - Full Time
Skills Needed
Cash Handling, Team Leadership, Customer Service, Conflict Resolution, Inventory Management, Transaction Processing, Facility Maintenance, Merchandising, Communication, Problem Solving
Specialization
Candidates must be able to lead shift operations, manage team member placement, and handle guest complaints effectively. The role requires adherence to safety and regulatory guidelines regarding restricted merchandise and general travel center operations.
Patient Services Representative at People's Community Clinic
Austin, Texas, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Insurance Verification, Medical Billing, Collections, Electronic Medical Records, Practice Management Systems, Data Entry, Multi Tasking, Bilingual, Spanish, English, Communication, Teamwork, Computer Literacy
Specialization
Candidates must have a high school diploma or GED and at least two years of experience in a healthcare facility or physician's office. Proficiency in English and Spanish is required, along with basic computer literacy and knowledge of medical billing.
Experience Required
Minimum 2 year(s)
Patient Services Representative at Eastern Nephrology Associates
Jacksonville, North Carolina, United States - Full Time
Skills Needed
Medical Terminology, Patient Scheduling, Insurance Verification, Ehr Systems, Hipaa Compliance, Data Entry, Customer Service, Communication Skills, Records Maintenance, Microsoft Word, Microsoft Outlook, Microsoft Teams, Problem Solving, Time Management, Attention To Detail, Interpersonal Skills
Specialization
Candidates must have a High School Diploma or GED and at least two years of related medical clerical experience. Proficiency in EHR systems and knowledge of medical terminology and HIPAA compliance are required.
Experience Required
Minimum 2 year(s)
Area Manager - DD/IDD Services at Dungarvin
Evansville, Indiana, United States - Full Time
Skills Needed
Team Leadership, Operational Oversight, Program Compliance, Staff Development, Person Centered Planning, Budget Monitoring, Crisis Management, Medicaid Waiver Regulations, Microsoft Office, Supervisory Management, Stakeholder Engagement, Regulatory Compliance
Specialization
A Bachelor's degree in Human Services or a related field is required, along with 2-3+ years of experience in IDD or community-based services including supervisory experience. Candidates must possess a valid driver's license and proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Identity Services Lead - Senior at ECS Tech Inc
Fairfax, Virginia, United States - Full Time
Skills Needed
Identity And Access Management, Active Directory, Entra Id, Federation Services, Privileged Access Management, Identity Governance, Role Based Access Control, Audit Logging, Dod Security Policies, Niprnet, Siprnet, Configuration Management, Team Supervision, Cybersecurity Compliance, Enterprise Identity Platforms, Remediation Coordination
Specialization
Requires a postgraduate degree in a technical field, a Secret clearance, and at least 10 years of experience in DoD or Federal IdAM operations. Must be DoD 8140.03 compliant with specific certifications such as SecurityX, CASP+, or CCSP.
Experience Required
Minimum 10 year(s)
Area Manager - DD/IDD Services at Dungarvin
New Castle, Indiana, United States - Full Time
Skills Needed
Team Leadership, Operational Oversight, Program Management, Compliance Monitoring, Staff Development, Person Centered Planning, Budgeting, Crisis Management, Microsoft Office, Regulatory Compliance, Supervision, Onboarding, Scheduling, Stakeholder Engagement, Problem Solving, Audit Readiness
Specialization
A Bachelor's degree in Human Services or a related field is required, along with 2-3+ years of experience in IDD or community-based services including supervisory experience. Candidates must possess a valid driver's license and proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Client Services Representative at SWAN Loveland
Loveland, Colorado, United States - Full Time
Skills Needed
Customer Service, Call Center Operations, Appointment Booking, Conflict Resolution, Critical Thinking, Multi Tasking, Typing (45 Wpm), Microsoft Suite, Service Titan, Problem Solving, De Escalation, Professional Communication
Specialization
Preferred 2-3 years of call center experience, ideally within the HVAC and plumbing industry. Must be proficient in Microsoft Suite, possess a typing speed of at least 45 wpm, and demonstrate strong judgment skills.
Experience Required
Minimum 2 year(s)
Experience Services Coordinator at Polly English
Athens, Ohio, United States - Full Time
Skills Needed
Customer Service, Coordination, Trip Preparation, Scheduling, Communication, Interpersonal Skills, Time Management, Organization, Digital Communication Tools, Web Based Systems, Independent Work, Attention To Detail
Specialization
Candidates must have strong communication and organizational skills and be proficient with digital tools. Must be at least 18 years old and legally authorized to work in one of the specified countries.
Senior Manager, Member Services at Wider Circle
San Antonio, Texas, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, People Management, Hipaa Compliance, Care Gap Closure, Data Analysis, Kpi Tracking, Case Management, Campaign Management, Quality Assurance, Cross Functional Collaboration, Google Workspace, Salesforce, Tableau
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a bachelor's degree and a strong understanding of value-based care metrics like HEDIS and SDOH.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Universal Health Group
Muncie, Indiana, United States - Full Time
Skills Needed
Patient Intake, Medical Scheduling, Medical Records Management, Payment Collection, Customer Service, Medical Billing, Medical Insurance, Epic Software, Medical Terminology, Cash Handling
Specialization
Requires a High School Diploma or GED and at least one year of customer service experience. Preference is given to candidates with medical office experience, knowledge of medical billing, and proficiency with EPIC software.
Senior Manager, Member Services at Wider Circle
Las Vegas, Nevada, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Hipaa Compliance, People Management, Data Analysis, Care Navigation, Campaign Management, Quality Assurance, Healthcare Case Management, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a bachelor's degree and a strong understanding of value-based care metrics like HEDIS and SDOH.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Universal Health Group
West Nyack, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Scheduling, Payment Collection, Hipaa Compliance, Customer Service, Electronic Health Records, Medical Terminology, Time Management, Multi Tasking, Professional Communication, Conflict Resolution
Specialization
Candidates must have a High School Diploma or GED and at least one year of experience in customer service or healthcare. Proficiency with computers, including Microsoft Outlook and dual monitors, is required.
PATIENT SERVICES REPRESENTATIVE at Palms Medical Group
Lake City, Florida, United States - Full Time
Skills Needed
Customer Service, Appointment Scheduling, Insurance Verification, Electronic Health Records, Patient Outreach, Multitasking, Microsoft Office, Communication Skills, Data Entry, Confidentiality, Call Center Operations, Patient Coordination
Specialization
Candidates must have a high school diploma or equivalent, with prior customer service experience in healthcare or call centers preferred. Proficiency in Microsoft Office and the ability to handle sensitive information in a fast-paced environment are required.
Member Services Representative at Tech Systems
Santa Barbara, California, United States - Full Time
Skills Needed
Microsoft Office, Customer Service, Medi Cal, Medical Terminology, Call Center, Patient Service, Prior Authorization, Eligibility Verification
Specialization
Candidates must have at least 2 years of experience in a medical call center or as a Patient Service Representative. Proficiency in specific medical software systems and the ability to work onsite in Santa Barbara are required.
Experience Required
Minimum 2 year(s)
Senior Manager, Member Services at Wider Circle
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Care Navigation, Hipaa Compliance, People Management, Data Analysis, Campaign Management, Quality Assurance, Healthcare Case Management, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a bachelor's degree and a strong understanding of value-based care metrics like HEDIS and SDOH.
Experience Required
Minimum 5 year(s)
Senior Manager, Member Services at Wider Circle
Jacksonville, Florida, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Care Navigation, Hipaa Compliance, People Management, Data Analysis, Campaign Management, Quality Assurance, Healthcare Case Management, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. A bachelor's degree and familiarity with value-based care metrics like SDOH and HRA are required.
Experience Required
Minimum 5 year(s)
Patient Services Representative at Universal Health Group
West Nyack, New York, United States - Full Time
Skills Needed
Patient Registration, Insurance Verification, Medical Scheduling, Customer Service, Hipaa Compliance, Payment Collection, Epic Ehr, Medical Terminology, Time Management, Multi Tasking, Professional Communication, Conflict Resolution
Specialization
Candidates must have a High School Diploma or GED and at least one year of experience in customer service or healthcare. Proficiency with computers, including Microsoft Outlook and dual monitors, is required.
Senior Manager, Member Services at Wider Circle
McAllen, Texas, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, Care Navigation, Hipaa Compliance, People Management, Data Analysis, Campaign Management, Quality Assurance, Hedis, Sdoh, Google Workspace, Salesforce, Tableau, Case Management
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must be familiar with value-based care metrics and possess a bachelor's degree in a related field.
Experience Required
Minimum 5 year(s)
Senior Manager, Member Services at Wider Circle
El Paso, Texas, United States - Full Time
Skills Needed
Contact Center Operations, Value Based Care, Five9, Workforce Management, People Management, Hipaa Compliance, Data Analysis, Care Navigation, Campaign Management, Quality Assurance, Strategic Planning, Cross Functional Collaboration
Specialization
Requires 7+ years of leadership experience in healthcare operations and hands-on expertise with Five9 or similar contact center software. Must have a strong understanding of value-based care metrics and experience leading large frontline teams.
Experience Required
Minimum 5 year(s)