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Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States - Full Time
Skills Needed
Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Medical Terminology, Conflict Resolution, Data Entry, Communication Skills, Referral Processing, Patient Registration
Specialization
Requires a high school diploma or GED and at least 6 months of experience in patient scheduling. Proficiency with Windows-based programs and web applications is required, while some college education is preferred.
Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States - Full Time
Skills Needed
Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Conflict De Escalation, Medical Terminology, Data Entry, Professional Communication, Active Listening, Appointment Management
Specialization
Requires a high school diploma or GED and at least 6 months of experience in patient scheduling. Proficiency with Windows-based programs and web applications is necessary.
Patient Services Rep at Sacred Circle
Wendover, Utah, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Insurance Verification, Appointment Scheduling, Medical Records Management, Cashiering, Data Entry, Communication Skills, Office Equipment Operation, Confidentiality, Electronic Medical Records, Point Of Sale Systems
Specialization
Requires a high school diploma or GED and at least one year of experience in customer service or reception, preferably in a medical setting. Experience working with the Native American community is preferred.
Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States - Full Time
Skills Needed
Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Medical Terminology, Conflict Resolution, Data Entry, Communication Skills, Patient Registration, Referral Management
Specialization
Requires a high school diploma or GED and at least 6 months of experience in patient scheduling. Proficiency with Windows-based programs and web applications is required, while some college education is preferred.
Head, Guest Services at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Macao, Macau, Macau S.A.R. - Full Time
Skills Needed
Guest Relations Management, Team Leadership, Conflict Resolution, Hospitality Management, Payroll Administration, Performance Management, Customer Service, Budgeting, Employee Coaching, Operational Oversight, Emergency Planning, Interpersonal Communication
Specialization
Requires a high school diploma with 2 years of guest services experience or a 2-year degree in Hospitality or Business Administration. Candidates must demonstrate strong leadership skills and the ability to manage team performance and property policies.
Experience Required
Minimum 2 year(s)
Food Services Worker at HealthCareersInSask.ca
Carrot River, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Cafeteria Services, Catering, Dining Room Services, Sanitization, Communication Skills, Basic Computer Skills
Specialization
Requires Grade 10 education and a Food Safe Certificate. Candidates must provide a valid Criminal Record Check with a vulnerable sector search.
Guest Services Agent at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Relations, Reception Management, Check In/Check Out, Attention To Detail, Communication Skills, Opera Cloud, Customer Service, Multitasking
Specialization
Candidates should have previous reception experience and the legal right to work in New Zealand. Proficiency in English and the ability to work a rotating 7-day roster, including weekends and holidays, is required.
Guest Services Agent at Resolute Road Hospitality
, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Pos Systems, Communication Skills, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Customer Service, Time Management, Interpersonal Skills, Payment Processing
Specialization
A high school diploma or GED is required, with previous hospitality or customer service experience preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
Food Services Worker at HealthCareersInSask.ca
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Sanitization, Cafeteria Services, Catering, Dining Room Services, Communication Skills, Basic Computer Skills
Specialization
Requires a Food Safe Certificate and completion of Grade 10. Applicants must provide a valid Criminal Record Check including a vulnerable sector search.
Guest Services Agent at WINDSOR CAPITAL GROUP
Walnut Creek, California, United States - Full Time
Skills Needed
Customer Service, Check In/Check Out, Communication, Conflict Resolution, Cash Handling, Administrative Support, Reservation Management, Switchboard Operation, Professionalism, Time Management
Specialization
High school diploma or equivalent is required, with previous hospitality experience preferred. Candidates must possess strong communication skills and the physical ability to stand for extended periods.
Food Services Worker at HealthCareersInSask.ca
Yorkton, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Cafeteria Services, Catering, Dining Room Services, Sanitization, Communication Skills, Computer Skills
Specialization
Requires a Food Safe Certificate and completion of Grade 10. Candidates must possess communication and computer skills, and a valid driver's license where required.
Patient Services Rep at Cooper University Hospital
Woodstown, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Scheduling, Insurance Verification, Customer Service, Epic Software, Medical Record Documentation, Pre Certification, Referrals, Cash Handling, Communication Skills, Multitasking
Specialization
Requires a high school diploma and prefers at least one year of medical registration or billing experience. Proficiency in Epic and CHAA certification are preferred qualifications.
Director of Services at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Old Goa, Goa, India - Full Time
Skills Needed
Housekeeping Management, Budgeting, Staff Supervision, Customer Service, Inventory Management, Operational Planning, Human Resources Management, Quality Inspection, Financial Performance Tracking, Conflict Resolution, Employee Training, Resource Allocation
Specialization
Requires a high school diploma with 2 years of related professional experience or a 2-year degree in Hospitality, Business Administration, or a related field. Candidates must be able to lead teams and manage operational costs effectively.
Experience Required
Minimum 2 year(s)
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Pos Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Interpersonal Skills, Time Management, Customer Service, Reservation Management
Specialization
A high school diploma or GED is required, with previous hospitality or customer service experience preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
P&C Services Officer at University of Wollongong
Gwynneville, New South Wales, Australia - Full Time
Skills Needed
Employee Lifecycle Management, Oracle Hcm, Customer Service, Data Accuracy, Hr Compliance, Process Improvement, Communication, Collaboration, Workforce Data Management, Sla Management
Specialization
Requires experience handling high-volume employee lifecycle transactions and proficiency with HR systems like Oracle HCM. Candidates must have a solid understanding of enterprise agreements, HR policies, and valid Australian work rights.
Experience Required
Minimum 2 year(s)
Guest Services Agent at WINDSOR CAPITAL GROUP
Brea, California, United States - Full Time
Skills Needed
Customer Service, Guest Check In/Check Out, Front Desk Operations, Cash Handling, Reservation Management, Communication Skills, Conflict Resolution, Administrative Support, Multitasking, Professionalism
Specialization
Candidates must be able to follow routine instructions, interact with the public with tact, and handle physical demands such as standing for long periods. Availability to work part-time shifts, including weekends and holidays, is required.
Deli Services -FT/PT at Coffee Cup Fuel Stops
Hot Springs, South Dakota, United States - Full Time
Skills Needed
Guest Service, Sanitation Standards, Cashiering, Equipment Operation, Product Merchandising, Food Preparation, Physical Labor, Communication, Teamwork, Inventory Rotation
Specialization
Candidates must be at least 16 years old and capable of lifting up to 50 pounds. Ability to follow directions and maintain cooperative working relationships with a diverse population is required.
Guest Services Agent at Harbour Air Ltd.
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Guest Experience Management, Crowd Control, Time Management, Teamwork, Adaptability, Attention To Detail, Hospitality, Public Speaking, Operational Coordination, Baggage Handling
Specialization
Requires a warm, confident presence with strong communication skills and the ability to work in a fast-paced outdoor environment. Previous experience in tourism, hospitality, or aviation is considered an asset but not required.
Food Services Worker at HealthCareersInSask.ca
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Sanitization, Cafeteria Services, Catering, Dining Room Service
Specialization
No specific educational or experience requirements are listed. The role requires the ability to perform food service and sanitation tasks in a long-term care environment.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Pos Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Customer Service, Time Management, Interpersonal Skills, Professionalism
Specialization
A high school diploma or GED is required, and previous hospitality or customer service experience is preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States -
Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

28.46

Posted On

13 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Medical Terminology, Conflict Resolution, Data Entry, Communication Skills, Referral Processing, Patient Registration

Industry

Hospitals and Health Care

Description
Where You’ll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Job Summary and Responsibilities As our Patient Services Representative, you will be the first point of phone customer service contact for our patients, physicians and other clinic staff. This position is represented by the SEIU-UHWEvery day, you will provide prompt, accurate, courteous and helpful phone and related assistance to all callers through a variety of communication channels including voice, chat, email, and text. You will perform a variety of duties including collecting and updating demographics, insurance information verification of health plan eligibility, and taking complete and accurate messages. You will schedule mutually acceptable appointment times utilizing an electronic appointment management system, electronic health record and contact center systems, and you may also assist with referrals and authorizations.To be successful in this role, you will have an enthusiasm to help others, an innate ability to solve complex problems, and a desire for continuous growth and improvement. Patient ServiceSchedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy.As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providersUpdate patients of the status of their referral or authorizations.Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers.Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource.Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, appointment arrival expectations, necessary documents requirements, outstanding balances, estimated co-pays, and other necessary preparations instructions in a courteous manner.Sends out accurate and complete communication to physicians or other healthcare providers. First Contact ResolutionDetermine the reason for the call and assist the caller with their questions, concerns or problems with the focus on first call resolution. Facilitate patient issue-resolution by referring the matter to the RN, physician, supervisor or issue/content expert.Support other team members with escalation concerns guiding them in the correct process.Escalate the matter to a supervisor, request the appropriate information or take appropriate action so that the issue expert is able to effectively resolve the matter.Contact HandlingAbility to comprehend and communicate clearly and effectively (both verbally and in writing) with medical center staff, patients, families, and other internal and external customers. FlexibilityAbility to perform essential job functions with a high degree of independence, flexibility, and creative problem solving. Contact ControlAbility to maintain control of the call by de-escalating issues and instilling confidence that the resolution has or can be found. Ability to clearly articulate a response to the patient using appropriate voice modulation.Problem SolvingExceptional patient/customer service skills including effective and efficient problem solving and analytical skills. Contact QualityMeet Quality Assurance requirements and other key performance metrics.ProfessionalismAbility to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations PRO-ACTIVELY CONTRIBUTES TO ORGANIZATIONAL EXCELLENCE:As described by the DHMF Way, True North. Focus at all times on improving the patient's experience by delivering on a culture of yes.Problem solves to maximize opportunities and minimize unnecessary steps.Keeps work spaces and all patient areas clean and clutter free.Maintains professional appearance and follows all dress code guidelines.Flexible to change work hours/days, and floats to support others.Initiates ways to increase Physician productivity. Job Requirements Required: High School Graduate or GED General studies Minimum of 6 months experience scheduling patient appointments, either in-person or via phone Experience with computer systems, including office windows based programs and web based applications Preferred: 1 year of higher education, some college

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Responsibilities
Act as the primary point of contact for patients and providers to schedule appointments and manage registration via phone, chat, and email. Responsibilities include verifying insurance eligibility, updating demographics, and resolving patient inquiries to ensure first-contact resolution.
Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States - Full Time
Skills Needed
Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Medical Terminology, Conflict Resolution, Data Entry, Communication Skills, Referral Processing, Patient Registration
Specialization
Requires a high school diploma or GED and at least 6 months of experience in patient scheduling. Proficiency with Windows-based programs and web applications is required, while some college education is preferred.
Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States - Full Time
Skills Needed
Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Conflict De Escalation, Medical Terminology, Data Entry, Professional Communication, Active Listening, Appointment Management
Specialization
Requires a high school diploma or GED and at least 6 months of experience in patient scheduling. Proficiency with Windows-based programs and web applications is necessary.
Patient Services Rep at Sacred Circle
Wendover, Utah, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Insurance Verification, Appointment Scheduling, Medical Records Management, Cashiering, Data Entry, Communication Skills, Office Equipment Operation, Confidentiality, Electronic Medical Records, Point Of Sale Systems
Specialization
Requires a high school diploma or GED and at least one year of experience in customer service or reception, preferably in a medical setting. Experience working with the Native American community is preferred.
Patient Services Rep at Arizona General Hospital Laveen
Rancho Cordova, California, United States - Full Time
Skills Needed
Patient Scheduling, Customer Service, Insurance Verification, Electronic Health Records, Call Handling, Problem Solving, Medical Terminology, Conflict Resolution, Data Entry, Communication Skills, Patient Registration, Referral Management
Specialization
Requires a high school diploma or GED and at least 6 months of experience in patient scheduling. Proficiency with Windows-based programs and web applications is required, while some college education is preferred.
Head, Guest Services at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Macao, Macau, Macau S.A.R. - Full Time
Skills Needed
Guest Relations Management, Team Leadership, Conflict Resolution, Hospitality Management, Payroll Administration, Performance Management, Customer Service, Budgeting, Employee Coaching, Operational Oversight, Emergency Planning, Interpersonal Communication
Specialization
Requires a high school diploma with 2 years of guest services experience or a 2-year degree in Hospitality or Business Administration. Candidates must demonstrate strong leadership skills and the ability to manage team performance and property policies.
Experience Required
Minimum 2 year(s)
Food Services Worker at HealthCareersInSask.ca
Carrot River, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Cafeteria Services, Catering, Dining Room Services, Sanitization, Communication Skills, Basic Computer Skills
Specialization
Requires Grade 10 education and a Food Safe Certificate. Candidates must provide a valid Criminal Record Check with a vulnerable sector search.
Guest Services Agent at Accor
Auckland, Auckland, New Zealand - Full Time
Skills Needed
Guest Relations, Reception Management, Check In/Check Out, Attention To Detail, Communication Skills, Opera Cloud, Customer Service, Multitasking
Specialization
Candidates should have previous reception experience and the legal right to work in New Zealand. Proficiency in English and the ability to work a rotating 7-day roster, including weekends and holidays, is required.
Guest Services Agent at Resolute Road Hospitality
, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Pos Systems, Communication Skills, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Customer Service, Time Management, Interpersonal Skills, Payment Processing
Specialization
A high school diploma or GED is required, with previous hospitality or customer service experience preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
Food Services Worker at HealthCareersInSask.ca
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Sanitization, Cafeteria Services, Catering, Dining Room Services, Communication Skills, Basic Computer Skills
Specialization
Requires a Food Safe Certificate and completion of Grade 10. Applicants must provide a valid Criminal Record Check including a vulnerable sector search.
Guest Services Agent at WINDSOR CAPITAL GROUP
Walnut Creek, California, United States - Full Time
Skills Needed
Customer Service, Check In/Check Out, Communication, Conflict Resolution, Cash Handling, Administrative Support, Reservation Management, Switchboard Operation, Professionalism, Time Management
Specialization
High school diploma or equivalent is required, with previous hospitality experience preferred. Candidates must possess strong communication skills and the physical ability to stand for extended periods.
Food Services Worker at HealthCareersInSask.ca
Yorkton, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Cafeteria Services, Catering, Dining Room Services, Sanitization, Communication Skills, Computer Skills
Specialization
Requires a Food Safe Certificate and completion of Grade 10. Candidates must possess communication and computer skills, and a valid driver's license where required.
Patient Services Rep at Cooper University Hospital
Woodstown, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Medical Billing, Scheduling, Insurance Verification, Customer Service, Epic Software, Medical Record Documentation, Pre Certification, Referrals, Cash Handling, Communication Skills, Multitasking
Specialization
Requires a high school diploma and prefers at least one year of medical registration or billing experience. Proficiency in Epic and CHAA certification are preferred qualifications.
Director of Services at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
Old Goa, Goa, India - Full Time
Skills Needed
Housekeeping Management, Budgeting, Staff Supervision, Customer Service, Inventory Management, Operational Planning, Human Resources Management, Quality Inspection, Financial Performance Tracking, Conflict Resolution, Employee Training, Resource Allocation
Specialization
Requires a high school diploma with 2 years of related professional experience or a 2-year degree in Hospitality, Business Administration, or a related field. Candidates must be able to lead teams and manage operational costs effectively.
Experience Required
Minimum 2 year(s)
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Pos Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Interpersonal Skills, Time Management, Customer Service, Reservation Management
Specialization
A high school diploma or GED is required, with previous hospitality or customer service experience preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.
P&C Services Officer at University of Wollongong
Gwynneville, New South Wales, Australia - Full Time
Skills Needed
Employee Lifecycle Management, Oracle Hcm, Customer Service, Data Accuracy, Hr Compliance, Process Improvement, Communication, Collaboration, Workforce Data Management, Sla Management
Specialization
Requires experience handling high-volume employee lifecycle transactions and proficiency with HR systems like Oracle HCM. Candidates must have a solid understanding of enterprise agreements, HR policies, and valid Australian work rights.
Experience Required
Minimum 2 year(s)
Guest Services Agent at WINDSOR CAPITAL GROUP
Brea, California, United States - Full Time
Skills Needed
Customer Service, Guest Check In/Check Out, Front Desk Operations, Cash Handling, Reservation Management, Communication Skills, Conflict Resolution, Administrative Support, Multitasking, Professionalism
Specialization
Candidates must be able to follow routine instructions, interact with the public with tact, and handle physical demands such as standing for long periods. Availability to work part-time shifts, including weekends and holidays, is required.
Deli Services -FT/PT at Coffee Cup Fuel Stops
Hot Springs, South Dakota, United States - Full Time
Skills Needed
Guest Service, Sanitation Standards, Cashiering, Equipment Operation, Product Merchandising, Food Preparation, Physical Labor, Communication, Teamwork, Inventory Rotation
Specialization
Candidates must be at least 16 years old and capable of lifting up to 50 pounds. Ability to follow directions and maintain cooperative working relationships with a diverse population is required.
Guest Services Agent at Harbour Air Ltd.
Vancouver, British Columbia, Canada - Full Time
Skills Needed
Customer Service, Communication Skills, Guest Experience Management, Crowd Control, Time Management, Teamwork, Adaptability, Attention To Detail, Hospitality, Public Speaking, Operational Coordination, Baggage Handling
Specialization
Requires a warm, confident presence with strong communication skills and the ability to work in a fast-paced outdoor environment. Previous experience in tourism, hospitality, or aviation is considered an asset but not required.
Food Services Worker at HealthCareersInSask.ca
Regina, Saskatchewan, Canada - Full Time
Skills Needed
Food Preparation, Food Distribution, Sanitization, Cafeteria Services, Catering, Dining Room Service
Specialization
No specific educational or experience requirements are listed. The role requires the ability to perform food service and sanitation tasks in a long-term care environment.
Guest Services Agent at Resolute Road Hospitality
Boise, Idaho, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Pos Systems, Cash Handling, Multitasking, Conflict Resolution, Data Entry, Customer Service, Time Management, Interpersonal Skills, Professionalism
Specialization
A high school diploma or GED is required, and previous hospitality or customer service experience is preferred. Candidates should possess strong communication skills and a TIPS certification or equivalent.