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Family Services Specialist IV - OKDHS ONLY at Oklahoma DHS
Sapulpa, Oklahoma, United States - Full Time
Skills Needed
Supervisory Principles, Policy Administration, Customer Service, Eligibility Determination, Training, Performance Evaluation, Workload Management, Program Knowledge, Social Work, Leadership, Communication, Team Management, Problem Solving, Time Management, Meeting Attendance, Professional Development
Specialization
Candidates must have a master's degree with one year of experience or a bachelor's degree with two years of experience in professional social work. An equivalent combination of education and experience is also acceptable.
Experience Required
Minimum 2 year(s)
Account Manager, Client Services (Chicago) at TheGuarantors
Chicago, Illinois, United States - Full Time
Skills Needed
Account Management, Client Engagement, Relationship Management, Negotiation, Consultative Approach, Performance Data Analysis, Cross Selling, Upselling, Crm Usage, Team Collaboration, Communication Skills, Market Knowledge, Detail Oriented, Organizational Skills, Problem Solving, Adaptability
Specialization
Candidates should have a passion for improving leasing operations and a proven track record in relationship management. A minimum of 3 years of experience in the multifamily real estate industry is preferred.
Experience Required
Minimum 2 year(s)
Sr. Professional Services Engineer- XSIAM at Palo Alto Networks
Chiyoda, , Japan - Full Time
Skills Needed
Security Operations Center, Soc Modernization, Xsiam Deployment, Log Migration, Detection Strategies, Automation, Siem, Soar, Edr, Cloud Security, Threat Intelligence, Regular Expressions, Consultative Presence, Technical Mastery, Executive Influence, Stakeholder Engagement
Specialization
Candidates should have a proven track record in modernizing Security Operations Centers and experience in deploying SIEM/security analytics solutions. Strong communication skills and the ability to act as a trusted advisor to senior security leaders are essential.
Experience Required
Minimum 10 year(s)
Patient Financial Services Representative at Banner Health
Evans, Colorado, United States - Full Time
Skills Needed
Medical Insurance, Accounts Receivable, Billing, Payment Posting, Collections, Claims Research, Customer Service, Microsoft Excel, Interpersonal Skills, Communication Skills, Problem Solving, Financial Services, Data Documentation, Critical Thinking, Time Management, Attention To Detail
Specialization
A minimum of 1 year of experience in Medical Insurance Accounts Receivable or Physician Fee for Service Billing is required. Strong knowledge of office software and excellent communication skills are essential for this position.
Experience Required
Minimum 2 year(s)
Periop Services Assistant, Rotating Shift at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Transporting Patients, Cleaning, Equipment Handling, Safety Procedures, Assisting In Surgery, Organizational Skills, Attention To Detail
Specialization
A high school diploma or equivalent is required for this position. Preferred candidates will have at least one year of experience as an OR attendant or in a related role.
Services Sales Representative Power Quality at Eaton USA
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Electrical Engineering, Sales, Customer Relationship Management, Technical Assistance, Communication Skills, Project Management, Troubleshooting, Preventative Maintenance, Organizational Skills, Multi Tasking, Safety Compliance, Computer Skills, Ups Systems, Service Quotations, Customer Education, Emergency Response
Specialization
Candidates should have a diploma or degree in Electrical Engineering and 3 to 5 years of experience in servicing and sales of UPS systems. Strong communication skills and a valid driving license are also required.
Experience Required
Minimum 2 year(s)
Junior Analyst, Agency and Trustee Services at KROLL ASSOCIATES S PTE LTD
Bengaluru, karnataka, India - Full Time
Skills Needed
Analytical Skills, Communication Skills, Detail Oriented, Organizational Skills, Critical Thinking, Kyc, Trade Settlement, Deal Closing, Risk Management, Invoicing, Lending Operations, Loan Iq, Clearpar, Loan Processor, Loan Reconciliations, Team Player, Decision Making
Specialization
Candidates must have a bachelor's degree in commerce or finance, or relevant experience, along with experience in lending operations and loan systems. Strong communication skills and the ability to manage sensitive information are also required.
Program Services Administrative Assistant at Durham Exchange Club Industries Inc
Durham, North Carolina, United States - Full Time
Skills Needed
Administrative Support, Data Entry, Organizational Skills, Communication Skills, Microsoft Office, Confidentiality, Typing Proficiency, Meeting Minutes, Customer Service, Cashier Duties, File Management, Newsletter Production, Survey Compilation, Quality Improvement, Flexibility, Initiative
Specialization
Candidates should have a high school diploma or GED, with additional business training preferred, and at least two years of relevant experience. Exceptional computer skills, particularly in Microsoft Office, along with strong communication and organizational abilities, are essential.
Experience Required
Minimum 2 year(s)
CNA/Bus Driver (PRN) | Adult Day Services at Lutheran Life Communities
Arlington Heights, Illinois, United States - Full Time
Skills Needed
Cna Certification, Driving, Communication, Safety Procedures, Customer Service, Transportation, Teamwork, Problem Solving
Specialization
Candidates must have a high school diploma or GED, Illinois CNA Certification, and a valid driver's license. Experience working with older adults is preferred, along with the ability to communicate effectively in English.
Director of Housing and Homeless Services at Mental Health America of South Central Kansas
Eastborough, Kansas, United States - Full Time
Skills Needed
Supervision, Program Management, Consumer Advocacy, Quality Care, Communication Skills, Documentation Skills, Staff Training, Policy Development, Collaboration, Problem Solving, Customer Service, Data Entry, Budget Management, Utilization Review, Safety Oversight, Community Engagement
Specialization
Candidates should have a minimum of two years of experience in a social service setting, including staff supervision and program management. Knowledge of housing and a commitment to consumer satisfaction are preferred.
Experience Required
Minimum 2 year(s)
SERVICES OPERATIONS CLERK (OA) (FULL-TIME) at NEXCOM
Memphis, Tennessee, United States - Full Time
Skills Needed
Clerical Support, Data Collection, Report Preparation, Accounting, Variance Research, Program Modification, Timekeeping, Correspondence Preparation, Record Maintenance, Invoice Handling, Communication, Problem Solving, Software Proficiency, Log Management, Claims Preparation, Customer Service
Specialization
Candidates must have at least one year of progressively responsible clerical or office work experience, demonstrating the ability to perform at the required grade level. Specialized experience in clerical or administrative support duties is also necessary, or education may be substituted for experience.
Field Services Specialist - Commissioning at Baker Hughes
Phoenix, Arizona, United States - Full Time
Skills Needed
Troubleshooting, Electronics, Mechanical Systems, Hardware, Modbus, Opc, Networking, Serial Communication Protocols, Microsoft Office, Windows Os
Specialization
Candidates must have a High School Diploma or GED with at least 4 years of experience in instrumentation or a bachelor's degree in engineering. Strong troubleshooting skills and proficiency in Microsoft Office are also required.
Experience Required
Minimum 5 year(s)
Tax, Managed Services (Alternative Assets) at IQ-EQ
Dallas, Texas, United States - Full Time
Skills Needed
Tax Consulting, Compliance, Client Relations, Project Management, Business Development, Leadership, Communication, Presentation, Technical Expertise, Cross Border Tax, Fund Formation, Alternative Investments, Team Management, Strategic Solutions, Problem Solving, Innovation
Specialization
Candidates should have a Bachelor's degree in Accounting or Tax, with a Master's or JD preferred, and hold a CPA or equivalent credential. A minimum of 12 years of US tax consulting experience, including 4 years in a leadership role, is required.
Experience Required
Minimum 10 year(s)
HEALTH SERVICES REPRESENTATIVE - 64085050 at Florida Department of Agriculture and Consumer Services
Fort Myers, Florida, United States - Full Time
Skills Needed
General Office Procedures, Spelling, Punctuation, Grammar Usage, Business Formats, Personal Computer Operation, Office Equipment Operation, Filing Systems, Telephone Communication, Effective Communication, Workload Prioritization, Data Accuracy, Independent Work, Infection Control Procedures, Clerical Support, Phlebotomy
Specialization
Candidates must possess a high school diploma or GED and may be required to work beyond normal hours in emergencies. A valid Florida Driver License is necessary, and background screening is a condition of employment.
Patient Services Representative, Full Time at UPMC
Erie, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Medical Terminology, Service Recovery, Technology Promotion, Hipaa Compliance, Office Administration, Communication, Problem Solving, Self Arrival Technology, Patient Education, Record Keeping
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative II (PSR II) at Radia Medical Imaging
Olympia, Washington, United States - Full Time
Skills Needed
Communication Skills, Patient Service, Attention To Detail, Scheduling, Insurance Verification, Cost Estimation, Collaboration, Customer Service, Multitasking, Hipaa Compliance, Conflict Resolution, Clerical Functions, Exam Preparation, Patient Registration, Professional Correspondence, Timeliness
Specialization
The ideal candidate should demonstrate strong communication skills and excellent patient service. Attention to detail and the ability to collaborate effectively with internal staff and referring providers are essential.
Client Services Associate - Huntsville, AL at Savant Wealth Management
Huntsville, Alabama, United States - Full Time
Skills Needed
Client Services, Communication, Multitasking, Problem Solving, Salesforce, Office Administration, Attention To Detail, Team Collaboration, Scheduling, Report Preparation, Technology Utilization, Confidentiality, Customer Focus, Event Coordination, Meeting Preparation, Professionalism
Specialization
Candidates should have a Bachelor’s or Associate’s Degree preferred and a minimum of 2+ years of experience in client services or administrative support within financial services. Proficiency in Microsoft Office and CRM software is also required.
Experience Required
Minimum 2 year(s)
Patient Transporter - Integrated Services at Providence Medical Grp.
Mission Viejo, California, United States - Full Time
Skills Needed
Patient Transport, Communication, Teamwork, Documentation, Equipment Maintenance, Healthcare Experience
Specialization
A National Provider BLS certification from the American Heart Association is required upon hire. Experience in a related healthcare field is preferred.
Summer Intern- Centralized Credit Services at Hancock Whitney
New Orleans, Louisiana, United States - Full Time
Skills Needed
Analytical Skills, Problem Solving Skills, Critical Thinking, Communication Skills, Teamwork, Initiative, Project Management, Administrative Support
Specialization
Candidates must be currently pursuing a Bachelor’s or Master’s degree with a preferred GPA of 3.0 or higher. Strong analytical, problem-solving, communication, and teamwork skills are essential, along with being authorized to work in the U.S.
Bank Teller/Account Services Representative at 21st Century Bank
Ham Lake, Minnesota, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Interpersonal Skills, Detail Oriented, Mathematical Skills, Problem Solving, Microsoft Office, Outlook
Specialization
Candidates should have six months of customer service experience in a financial or retail environment, with cash handling experience preferred. A high school diploma or GED is required, and an associate's degree is preferred.
Family Services Specialist IV - OKDHS ONLY at Oklahoma DHS
Sapulpa, Oklahoma, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Mar, 26

Salary

49806.9

Posted On

17 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Supervisory Principles, Policy Administration, Customer Service, Eligibility Determination, Training, Performance Evaluation, Workload Management, Program Knowledge, Social Work, Leadership, Communication, Team Management, Problem Solving, Time Management, Meeting Attendance, Professional Development

Industry

Civic and Social Organizations

Description
THIS POSITION IS OPEN TO CURRENT OKDHS EMPLOYEES ONLY. This position is located in Sapulpa, Oklahoma. Family Services Specialist IV - H14D Annual Salary: $49,806.90 + Full State Employee Benefits Travel is occasional. Must possess a valid driver's license and maintain required car insurance. This position is designed for telework/work from home however, the employee will be training in an office setting (in person) for the first 120 days and evaluated on performance before working from home full time. All telework positions are subject to Agency Director approval. Minimum Qualifications: Education and Experience requirements consist of: a master’s degree and one (1) year of qualifying experience. or a bachelor’s degree and two (2) years of experience in professional social work. or an equivalent combination of education and experience, substituting one (1) year of experience in professional social work for each year of the bachelor’s degree. or four (4) years of experience as a Family Services Specialist. Job Responsibilities This is a leadership-level position where the employee provides direct supervision to lower-level staff. Employee assigned to this level will supervise, train, and administer policy and procedure to a staff of professional Family Services Specialists who are required to provide customer service helping families to determine eligibility that may consist of multiple program combinations from a variety of program areas within Adult and Family Services, with a focus on COMP Benefits. Must have a good working knowledge of supervisory principles and practices and be fully capable of managing daily workload and demands while also planning and directing the work of other professional staff. Employee shall attend all trainings, meetings and conferences as directed. __________ If you have questions, please contact [email protected] OKDHS is a Fair Chance Employer. This is a position in the Oklahoma Civil Service Announcement Number: 25-KM267 83003491/JR53994
Responsibilities
The employee provides direct supervision to lower-level staff and administers policy and procedure to a team of Family Services Specialists. The role involves managing daily workloads while ensuring effective customer service for families seeking eligibility for various programs.
Family Services Specialist IV - OKDHS ONLY at Oklahoma DHS
Sapulpa, Oklahoma, United States - Full Time
Skills Needed
Supervisory Principles, Policy Administration, Customer Service, Eligibility Determination, Training, Performance Evaluation, Workload Management, Program Knowledge, Social Work, Leadership, Communication, Team Management, Problem Solving, Time Management, Meeting Attendance, Professional Development
Specialization
Candidates must have a master's degree with one year of experience or a bachelor's degree with two years of experience in professional social work. An equivalent combination of education and experience is also acceptable.
Experience Required
Minimum 2 year(s)
Account Manager, Client Services (Chicago) at TheGuarantors
Chicago, Illinois, United States - Full Time
Skills Needed
Account Management, Client Engagement, Relationship Management, Negotiation, Consultative Approach, Performance Data Analysis, Cross Selling, Upselling, Crm Usage, Team Collaboration, Communication Skills, Market Knowledge, Detail Oriented, Organizational Skills, Problem Solving, Adaptability
Specialization
Candidates should have a passion for improving leasing operations and a proven track record in relationship management. A minimum of 3 years of experience in the multifamily real estate industry is preferred.
Experience Required
Minimum 2 year(s)
Sr. Professional Services Engineer- XSIAM at Palo Alto Networks
Chiyoda, , Japan - Full Time
Skills Needed
Security Operations Center, Soc Modernization, Xsiam Deployment, Log Migration, Detection Strategies, Automation, Siem, Soar, Edr, Cloud Security, Threat Intelligence, Regular Expressions, Consultative Presence, Technical Mastery, Executive Influence, Stakeholder Engagement
Specialization
Candidates should have a proven track record in modernizing Security Operations Centers and experience in deploying SIEM/security analytics solutions. Strong communication skills and the ability to act as a trusted advisor to senior security leaders are essential.
Experience Required
Minimum 10 year(s)
Patient Financial Services Representative at Banner Health
Evans, Colorado, United States - Full Time
Skills Needed
Medical Insurance, Accounts Receivable, Billing, Payment Posting, Collections, Claims Research, Customer Service, Microsoft Excel, Interpersonal Skills, Communication Skills, Problem Solving, Financial Services, Data Documentation, Critical Thinking, Time Management, Attention To Detail
Specialization
A minimum of 1 year of experience in Medical Insurance Accounts Receivable or Physician Fee for Service Billing is required. Strong knowledge of office software and excellent communication skills are essential for this position.
Experience Required
Minimum 2 year(s)
Periop Services Assistant, Rotating Shift at Temple Health System
Philadelphia, Pennsylvania, United States - Full Time
Skills Needed
Patient Care, Transporting Patients, Cleaning, Equipment Handling, Safety Procedures, Assisting In Surgery, Organizational Skills, Attention To Detail
Specialization
A high school diploma or equivalent is required for this position. Preferred candidates will have at least one year of experience as an OR attendant or in a related role.
Services Sales Representative Power Quality at Eaton USA
Warsaw, Masovian Voivodeship, Poland - Full Time
Skills Needed
Electrical Engineering, Sales, Customer Relationship Management, Technical Assistance, Communication Skills, Project Management, Troubleshooting, Preventative Maintenance, Organizational Skills, Multi Tasking, Safety Compliance, Computer Skills, Ups Systems, Service Quotations, Customer Education, Emergency Response
Specialization
Candidates should have a diploma or degree in Electrical Engineering and 3 to 5 years of experience in servicing and sales of UPS systems. Strong communication skills and a valid driving license are also required.
Experience Required
Minimum 2 year(s)
Junior Analyst, Agency and Trustee Services at KROLL ASSOCIATES S PTE LTD
Bengaluru, karnataka, India - Full Time
Skills Needed
Analytical Skills, Communication Skills, Detail Oriented, Organizational Skills, Critical Thinking, Kyc, Trade Settlement, Deal Closing, Risk Management, Invoicing, Lending Operations, Loan Iq, Clearpar, Loan Processor, Loan Reconciliations, Team Player, Decision Making
Specialization
Candidates must have a bachelor's degree in commerce or finance, or relevant experience, along with experience in lending operations and loan systems. Strong communication skills and the ability to manage sensitive information are also required.
Program Services Administrative Assistant at Durham Exchange Club Industries Inc
Durham, North Carolina, United States - Full Time
Skills Needed
Administrative Support, Data Entry, Organizational Skills, Communication Skills, Microsoft Office, Confidentiality, Typing Proficiency, Meeting Minutes, Customer Service, Cashier Duties, File Management, Newsletter Production, Survey Compilation, Quality Improvement, Flexibility, Initiative
Specialization
Candidates should have a high school diploma or GED, with additional business training preferred, and at least two years of relevant experience. Exceptional computer skills, particularly in Microsoft Office, along with strong communication and organizational abilities, are essential.
Experience Required
Minimum 2 year(s)
CNA/Bus Driver (PRN) | Adult Day Services at Lutheran Life Communities
Arlington Heights, Illinois, United States - Full Time
Skills Needed
Cna Certification, Driving, Communication, Safety Procedures, Customer Service, Transportation, Teamwork, Problem Solving
Specialization
Candidates must have a high school diploma or GED, Illinois CNA Certification, and a valid driver's license. Experience working with older adults is preferred, along with the ability to communicate effectively in English.
Director of Housing and Homeless Services at Mental Health America of South Central Kansas
Eastborough, Kansas, United States - Full Time
Skills Needed
Supervision, Program Management, Consumer Advocacy, Quality Care, Communication Skills, Documentation Skills, Staff Training, Policy Development, Collaboration, Problem Solving, Customer Service, Data Entry, Budget Management, Utilization Review, Safety Oversight, Community Engagement
Specialization
Candidates should have a minimum of two years of experience in a social service setting, including staff supervision and program management. Knowledge of housing and a commitment to consumer satisfaction are preferred.
Experience Required
Minimum 2 year(s)
SERVICES OPERATIONS CLERK (OA) (FULL-TIME) at NEXCOM
Memphis, Tennessee, United States - Full Time
Skills Needed
Clerical Support, Data Collection, Report Preparation, Accounting, Variance Research, Program Modification, Timekeeping, Correspondence Preparation, Record Maintenance, Invoice Handling, Communication, Problem Solving, Software Proficiency, Log Management, Claims Preparation, Customer Service
Specialization
Candidates must have at least one year of progressively responsible clerical or office work experience, demonstrating the ability to perform at the required grade level. Specialized experience in clerical or administrative support duties is also necessary, or education may be substituted for experience.
Field Services Specialist - Commissioning at Baker Hughes
Phoenix, Arizona, United States - Full Time
Skills Needed
Troubleshooting, Electronics, Mechanical Systems, Hardware, Modbus, Opc, Networking, Serial Communication Protocols, Microsoft Office, Windows Os
Specialization
Candidates must have a High School Diploma or GED with at least 4 years of experience in instrumentation or a bachelor's degree in engineering. Strong troubleshooting skills and proficiency in Microsoft Office are also required.
Experience Required
Minimum 5 year(s)
Tax, Managed Services (Alternative Assets) at IQ-EQ
Dallas, Texas, United States - Full Time
Skills Needed
Tax Consulting, Compliance, Client Relations, Project Management, Business Development, Leadership, Communication, Presentation, Technical Expertise, Cross Border Tax, Fund Formation, Alternative Investments, Team Management, Strategic Solutions, Problem Solving, Innovation
Specialization
Candidates should have a Bachelor's degree in Accounting or Tax, with a Master's or JD preferred, and hold a CPA or equivalent credential. A minimum of 12 years of US tax consulting experience, including 4 years in a leadership role, is required.
Experience Required
Minimum 10 year(s)
HEALTH SERVICES REPRESENTATIVE - 64085050 at Florida Department of Agriculture and Consumer Services
Fort Myers, Florida, United States - Full Time
Skills Needed
General Office Procedures, Spelling, Punctuation, Grammar Usage, Business Formats, Personal Computer Operation, Office Equipment Operation, Filing Systems, Telephone Communication, Effective Communication, Workload Prioritization, Data Accuracy, Independent Work, Infection Control Procedures, Clerical Support, Phlebotomy
Specialization
Candidates must possess a high school diploma or GED and may be required to work beyond normal hours in emergencies. A valid Florida Driver License is necessary, and background screening is a condition of employment.
Patient Services Representative, Full Time at UPMC
Erie, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Patient Registration, Payment Collection, Appointment Scheduling, Insurance Verification, Financial Advocacy, Medical Terminology, Service Recovery, Technology Promotion, Hipaa Compliance, Office Administration, Communication, Problem Solving, Self Arrival Technology, Patient Education, Record Keeping
Specialization
A high school diploma or equivalent is required, along with preferred experience in medical billing or customer service. Knowledge of medical terminology and experience with health records systems are also preferred.
Experience Required
Minimum 2 year(s)
Patient Services Representative II (PSR II) at Radia Medical Imaging
Olympia, Washington, United States - Full Time
Skills Needed
Communication Skills, Patient Service, Attention To Detail, Scheduling, Insurance Verification, Cost Estimation, Collaboration, Customer Service, Multitasking, Hipaa Compliance, Conflict Resolution, Clerical Functions, Exam Preparation, Patient Registration, Professional Correspondence, Timeliness
Specialization
The ideal candidate should demonstrate strong communication skills and excellent patient service. Attention to detail and the ability to collaborate effectively with internal staff and referring providers are essential.
Client Services Associate - Huntsville, AL at Savant Wealth Management
Huntsville, Alabama, United States - Full Time
Skills Needed
Client Services, Communication, Multitasking, Problem Solving, Salesforce, Office Administration, Attention To Detail, Team Collaboration, Scheduling, Report Preparation, Technology Utilization, Confidentiality, Customer Focus, Event Coordination, Meeting Preparation, Professionalism
Specialization
Candidates should have a Bachelor’s or Associate’s Degree preferred and a minimum of 2+ years of experience in client services or administrative support within financial services. Proficiency in Microsoft Office and CRM software is also required.
Experience Required
Minimum 2 year(s)
Patient Transporter - Integrated Services at Providence Medical Grp.
Mission Viejo, California, United States - Full Time
Skills Needed
Patient Transport, Communication, Teamwork, Documentation, Equipment Maintenance, Healthcare Experience
Specialization
A National Provider BLS certification from the American Heart Association is required upon hire. Experience in a related healthcare field is preferred.
Summer Intern- Centralized Credit Services at Hancock Whitney
New Orleans, Louisiana, United States - Full Time
Skills Needed
Analytical Skills, Problem Solving Skills, Critical Thinking, Communication Skills, Teamwork, Initiative, Project Management, Administrative Support
Specialization
Candidates must be currently pursuing a Bachelor’s or Master’s degree with a preferred GPA of 3.0 or higher. Strong analytical, problem-solving, communication, and teamwork skills are essential, along with being authorized to work in the U.S.
Bank Teller/Account Services Representative at 21st Century Bank
Ham Lake, Minnesota, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Communication, Interpersonal Skills, Detail Oriented, Mathematical Skills, Problem Solving, Microsoft Office, Outlook
Specialization
Candidates should have six months of customer service experience in a financial or retail environment, with cash handling experience preferred. A high school diploma or GED is required, and an associate's degree is preferred.