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Regional Retention Services Officer at Amref Health Africa
Dar es-Salaam, Coastal Zone, Tanzania - Full Time
Skills Needed
Client Retention, Hiv Programs, Community Engagement, Data Analysis, Report Writing, Performance Monitoring, Interpersonal Skills, Problem Solving, Decision Making, Team Leadership, Technical Guidance, Capacity Building, Quality Improvement, Adherence Programs, Collaboration, Documentation
Specialization
Candidates should have a degree in a medical field, nursing, public health, or social science, along with a minimum of 3 years of experience in HIV programs. Strong interpersonal skills, critical thinking, and proficiency in English and Swahili are also required.
Experience Required
Minimum 2 year(s)
2026 Summer Intern, Client Services at Third Bridge
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Communication Skills, Problem Solving, Project Management, Stakeholder Management, Relationship Building, Attention To Detail, Organizational Skills, Motivation, Resilience, Coachability, Adaptability, Time Management, Cold Calling, Client Engagement, Team Collaboration, Commercial Awareness
Specialization
Candidates should be in their third or fourth year of study or recent graduates, with strong communication skills and the ability to work independently. Experience in client-facing roles or cold calling is essential, along with a strong academic background.
Digital Workplace Services Engineer at ATI
Margate, Florida, United States - Full Time
Skills Needed
Microsoft 365, Exchange, Active Directory, Azure Active Directory, Microsoft Teams, Powershell Scripting, Cybersecurity, Compliance, Dns, Dhcp, Group Policy, Cmmc, Nist, Dfars, Incident Response, System Security Plans
Specialization
Candidates should have a Bachelor’s degree in a related field or equivalent experience, along with 3-5 years in IT infrastructure or Digital Workplace technologies. Hands-on experience with Active Directory, Azure AD, Microsoft Exchange, and proficiency in PowerShell scripting is required.
Experience Required
Minimum 2 year(s)
Guest Services Rep Part Time-104020 at Extended Stay America
Anaheim, California, United States - Full Time
Skills Needed
Guest Services, Customer Service, Problem Solving, Communication, Cash Handling, Reservation Management, Safety Compliance, Teamwork, Organizational Skills, Attention To Detail, Sales Skills, Time Management, Cleaning, Cross Training, Empathy, Respect
Specialization
Candidates must have a High School Diploma or GED and possess strong communication skills in English. Experience in customer service and the ability to handle cash and reservations are preferred.
Conference & Event Services Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Hospitality Management, Event Planning, Guest Experience, Sales, Banquet Coordination, Communication, Attention To Detail, Forecasting, Budgeting, Microsoft Office, Opera Sales & Catering, Social Tables, Client Relations, Meeting Coordination, Team Leadership, Problem Solving
Specialization
Candidates must possess at least a Hospitality Management Diploma or equivalent and have 1-2 years of experience in the hotel catering and conference industry. Knowledge of event planning tools and processes, along with strong attention to detail, is essential.
Client Services Data Admin Assistant at BruntWork
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Attention To Detail, Salesforce, Google Suite, Online Tools, Customer Oriented Mindset, Independent Work, Time Management, English Comprehension, Typing Speed, Dispute Management, Review Policies, Negative Review Monitoring, Organized Notes, Proactive Work, Performance Goals, Ai Proficiency
Specialization
Candidates must possess excellent English comprehension and strong attention to detail, along with proficiency in online tools and a typing speed of at least 40 WPM. The ability to work independently and manage time effectively is essential.
Palliative Care Nurse Adult Services at St Andrews Hospice
Grimsby DN32 9RP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Engineer, Managed Services at it solutions inc
Anaheim, California, United States - Full Time
Skills Needed
Problem Solving, Customer Service, Network Management, Technical Support, Time Management, Multi Tasking, Microsoft 365, Active Directory, Hardware Troubleshooting, Remote Management Tools, Ticketing Systems, Virtual Desktop Environments, Communication Skills, Organizational Skills, Team Collaboration, Incident Analysis
Specialization
Candidates should have a Bachelor's Degree or equivalent experience, with at least 1 year of experience as a Network Administrator and 2+ years as a helpdesk technician. Strong communication skills and the ability to troubleshoot various technologies are essential.
Experience Required
Minimum 2 year(s)
server - food and beverage services at RESTAURANT CHEZ RAYMOND
Neguac, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Medical & Emergency Services Officer at Iluka Resources Limited
Jacinth Ambrosia Village, South Australia, Australia - Full Time
Skills Needed
Emergency Response, Medical Services, Training, Compliance Inspections, Auditing, First Response, Health Care, Emergency Management, Fitness For Work Testing, Team Leadership, Communication, Planning, Coordination, Heavy Industries Experience, Safety Regulations, Drugs Of Abuse Testing
Specialization
Candidates should have a Certificate III in Mine Emergency Response and Rescue and a Certificate IV in Health Care or a related qualification. Previous experience in heavy industries and work health & safety is desirable.
Experience Required
Minimum 5 year(s)
Health Services Administrator (HSA) at Primecare
Town of Batavia, New York, United States - Full Time
Skills Needed
Registered Nurse, Health Services Administration, Supervision, Decision Making, Communication, Healthcare Delivery, Personnel Management, Policy Compliance, Performance Evaluation, Conflict Resolution, Statistical Reporting, Inventory Management, Safety Monitoring, Patient Care, Grievance Handling, Financial Responsibility
Specialization
Candidates must hold an active Registered Nurse (RN) License in New York and have at least 2 years of supervisory experience. Effective communication and decision-making abilities are essential.
Experience Required
Minimum 2 year(s)
Product Manager (Solution Services) at ATS Automation Tooling Systems Inc
Cambridge, ON, Canada - Full Time
Skills Needed
Life Sciences, Presentation Skills, Industrial Automation
Specialization
An additional business degree or leadership certificate is a plus.
Qualification
Trade Certificate
Customer Services and Sales Manager at IWG
Brentwood, England, United Kingdom - Full Time
Skills Needed
Drive, Ownership
Qualification
Graduate
Production Services Technician (PST) at Sony Pictures Imageworks
Vancouver, BC, Canada - Full Time
Skills Needed
Troubleshooting, Operating Systems, Network Infrastructure
Qualification
Graduate
ENVIRONMENTAL SERVICES TECH Per-Diem at Cary Medical Center
Caribou, Maine, United States - Full Time
Skills Needed
Cleaning, Maintenance, Asepsis Techniques, Germicidal Solutions, Isolation Techniques, Teamwork, Attention To Detail
Specialization
The preferred candidate should obtain the CHEST-Certified Healthcare Environmental Services Technician Certification within one year of hire. A High School Diploma or G.E.D. is also preferred.
Risk Control Services Leader, Canada at Liberty Mutual Canada
Calgary, Alberta, Canada - Full Time
Skills Needed
Risk Management, Leadership, Strategic Planning, Operational Planning, Relationship Building, Customer Service, Collaboration, Technical Expertise, Coaching, Mentoring, Innovation, Vendor Management, Risk Assessment, Diversity, Communication, Business Acumen
Specialization
Candidates should have over 10 years of experience in risk management, including 5 years in a leadership role. A post-secondary degree in business, risk management, or a related field is required.
Experience Required
Minimum 10 year(s)
Member Services Representative-Temp at AIDS Healthcare Foundation
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Enrollment Processing, Eligibility Processing, Compassionate Communication, Call Center Operations, Regulatory Compliance, Grievance Handling, Transportation Booking
Specialization
The job requires a commitment to providing thorough service to enrollees and providers in a professional manner. Experience in customer service and familiarity with healthcare regulations are beneficial.
Forensic Services Assistant Manager at SW Group
City of London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Report Writing, Data Analysis, Organizational Skills, Client Communication, Problem Solving, Fact Checking, Research Skills
Specialization
Candidates should be ACA/ACCA/CIMA qualified, with strong report writing skills and the ability to analyze large volumes of data. Attention to detail and effective communication with clients are essential.
Patient Services Officer - Bookings at Epworth HealthCare
Geelong, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Manager/Develpment Manager at Age Cymru Powys
Powys, Wales, United Kingdom - Full Time
Skills Needed
Higher Education
Specialization
Certificate of higher education (preferred)
Qualification
Trade Certificate
Regional Retention Services Officer at Amref Health Africa
Dar es-Salaam, Coastal Zone, Tanzania -
Full Time


Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Retention, HIV Programs, Community Engagement, Data Analysis, Report Writing, Performance Monitoring, Interpersonal Skills, Problem Solving, Decision Making, Team Leadership, Technical Guidance, Capacity Building, Quality Improvement, Adherence Programs, Collaboration, Documentation

Industry

Hospitals and Health Care

Description
Company Description Amref Health Africa - Tanzania is a non-profit public health organization supporting the Government of Tanzania to address public health issues including maternal and child health, HIV, TB, Malaria, and Nutrition in Tanzania 1987. Amref Health Africa in Tanzania is funded by The U.S. President's Emergency Plan for AIDS Relief (PEPFAR) through CDC Tanzania, to execute a robust HIV care and treatment clinical cascade project aiming to accelerate the achievement of the current 95-95-95 goals and the HIV epidemic control in Tanzania. Branded as Afya Thabiti, this project has been implemented in Mara, Simiyu, and Zanzibar since October 2023 and expanded to Dar es Salaam starting January 2026 covering facility and community-based prevention, care, and treatment services. Afya Thabiti works in collaboration and with guidance from the Tanzania Ministry of Health, Zanzibar Ministry of Health, and President’s Office Regions Authority and Local Government (PORALG). That said, Amref Health Africa -Tanzania is announcing the following vacancies to be filled soon: Job Description The Client Retention Services Officer is responsible for strengthening the continuum of care for all clients enrolled in HIV services. The role focuses on ensuring client adherence to ART programs, minimizing loss to follow-up, and providing technical guidance to Cluster Retention Officers and facility teams. The officer will collaborate with R/CHMT, health facilities, and community actors to enhance retention, improve clinical outcomes, and support data-driven decision-making. KEY RESPONSIBILITIES Work closely with Cluster Retention Officers and facility teams to ensure client retention, prevent loss to follow-up, and optimize adherence through effective clinic preparation, timely reminders, and accurate documentation of client outcomes. Provide technical guidance on client-centered ART services to enhance adherence and treatment outcomes. Supervise and mentor Cluster Retention Officers, ensuring continuity of care for all PLHIV and monitoring performance to maintain quality standards. Collaborate with R/CHMTs to identify challenges affecting the continuum of care and provide actionable recommendations. Ensure the availability and proper use of relevant registers, SOPs, and job aids at supported sites. Build the capacity of Cluster Retention Officers to analyze facility performance data and provide timely technical guidance to address gaps. Work with ART and PMTCT/Clinical Officers to ensure proper enrollment and documentation of new clients into ART services. Oversee community programs engaging Community Health Workers (CHWs) in tracing clients with treatment inturuption to minimize loss to follow-up and strengthen facility-community linkages. Monitor facility Continuous Quality Improvement (CQI) indicators monthly and develop remediation plans for underperforming areas. Prepare, submit, and share all relevant project reports (weekly, monthly, quarterly) with the Retention Advisor and relevant stakeholders in a timely manner. Collaborate with the project team to document key activities, processes, lessons learned, and best practices. Participate in regional technical meetings and provide input on client retention strategies and program improvements. Support integration of retention interventions within broader HIV care and treatment programs to enhance overall service delivery. Promote data-driven decision-making to inform strategies for improving retention and adherence among ART clients. Qualifications Education: Degree in Medical Field, Nursing, Public Health, or Social Science Experience: Minimum of 3 years of hands-on experience in facility- or community-based HIV programs, preferably with an NGO active in health development. Proven experience in client retention, ART adherence programs, and community engagement. Experience in data analysis, report writing, and performance monitoring. Knowledge, Skills, and Competencies: Strong interpersonal and people management skills; team player and leader. Critical thinking, problem-solving, and decision-making abilities. Familiarity with national HIV guidelines and ART service delivery models. Proficiency in English and Swahili (spoken and written). Ability to work independently and collaboratively across multiple sites. Additional Information Please include a cover letter that highlights why you believe you are an ideal candidate for this role, along with your CV showcasing your relevant skills and experience. The application deadline is Friday, 21 November 2025. Amref Health Africa does not require applicants to pay any money at whatever stage of the recruitment and selection process and has not retained any agent in connection with recruitment. Although Amref may use different job boards from time to time to further spread its reach for applicants, all open vacancies are published on our website under the Vacancies page and on our official social media pages. Kindly also note that official emails from Amref Health Africa will arrive from an @amref.org address. Amref Health Africa is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Amref Health Africa is is dedicated to diversity and is an equal-opportunity employer with a non-smoking environment policy.
Responsibilities
The Client Retention Services Officer is responsible for strengthening the continuum of care for clients enrolled in HIV services, focusing on adherence to ART programs and minimizing loss to follow-up. The role involves collaboration with various stakeholders to enhance retention and improve clinical outcomes.
Regional Retention Services Officer at Amref Health Africa
Dar es-Salaam, Coastal Zone, Tanzania - Full Time
Skills Needed
Client Retention, Hiv Programs, Community Engagement, Data Analysis, Report Writing, Performance Monitoring, Interpersonal Skills, Problem Solving, Decision Making, Team Leadership, Technical Guidance, Capacity Building, Quality Improvement, Adherence Programs, Collaboration, Documentation
Specialization
Candidates should have a degree in a medical field, nursing, public health, or social science, along with a minimum of 3 years of experience in HIV programs. Strong interpersonal skills, critical thinking, and proficiency in English and Swahili are also required.
Experience Required
Minimum 2 year(s)
2026 Summer Intern, Client Services at Third Bridge
Hong Kong Island, Hong Kong, China - Full Time
Skills Needed
Communication Skills, Problem Solving, Project Management, Stakeholder Management, Relationship Building, Attention To Detail, Organizational Skills, Motivation, Resilience, Coachability, Adaptability, Time Management, Cold Calling, Client Engagement, Team Collaboration, Commercial Awareness
Specialization
Candidates should be in their third or fourth year of study or recent graduates, with strong communication skills and the ability to work independently. Experience in client-facing roles or cold calling is essential, along with a strong academic background.
Digital Workplace Services Engineer at ATI
Margate, Florida, United States - Full Time
Skills Needed
Microsoft 365, Exchange, Active Directory, Azure Active Directory, Microsoft Teams, Powershell Scripting, Cybersecurity, Compliance, Dns, Dhcp, Group Policy, Cmmc, Nist, Dfars, Incident Response, System Security Plans
Specialization
Candidates should have a Bachelor’s degree in a related field or equivalent experience, along with 3-5 years in IT infrastructure or Digital Workplace technologies. Hands-on experience with Active Directory, Azure AD, Microsoft Exchange, and proficiency in PowerShell scripting is required.
Experience Required
Minimum 2 year(s)
Guest Services Rep Part Time-104020 at Extended Stay America
Anaheim, California, United States - Full Time
Skills Needed
Guest Services, Customer Service, Problem Solving, Communication, Cash Handling, Reservation Management, Safety Compliance, Teamwork, Organizational Skills, Attention To Detail, Sales Skills, Time Management, Cleaning, Cross Training, Empathy, Respect
Specialization
Candidates must have a High School Diploma or GED and possess strong communication skills in English. Experience in customer service and the ability to handle cash and reservations are preferred.
Conference & Event Services Manager at Accor
Singapore, , Singapore - Full Time
Skills Needed
Hospitality Management, Event Planning, Guest Experience, Sales, Banquet Coordination, Communication, Attention To Detail, Forecasting, Budgeting, Microsoft Office, Opera Sales & Catering, Social Tables, Client Relations, Meeting Coordination, Team Leadership, Problem Solving
Specialization
Candidates must possess at least a Hospitality Management Diploma or equivalent and have 1-2 years of experience in the hotel catering and conference industry. Knowledge of event planning tools and processes, along with strong attention to detail, is essential.
Client Services Data Admin Assistant at BruntWork
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Attention To Detail, Salesforce, Google Suite, Online Tools, Customer Oriented Mindset, Independent Work, Time Management, English Comprehension, Typing Speed, Dispute Management, Review Policies, Negative Review Monitoring, Organized Notes, Proactive Work, Performance Goals, Ai Proficiency
Specialization
Candidates must possess excellent English comprehension and strong attention to detail, along with proficiency in online tools and a typing speed of at least 40 WPM. The ability to work independently and manage time effectively is essential.
Palliative Care Nurse Adult Services at St Andrews Hospice
Grimsby DN32 9RP, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Engineer, Managed Services at it solutions inc
Anaheim, California, United States - Full Time
Skills Needed
Problem Solving, Customer Service, Network Management, Technical Support, Time Management, Multi Tasking, Microsoft 365, Active Directory, Hardware Troubleshooting, Remote Management Tools, Ticketing Systems, Virtual Desktop Environments, Communication Skills, Organizational Skills, Team Collaboration, Incident Analysis
Specialization
Candidates should have a Bachelor's Degree or equivalent experience, with at least 1 year of experience as a Network Administrator and 2+ years as a helpdesk technician. Strong communication skills and the ability to troubleshoot various technologies are essential.
Experience Required
Minimum 2 year(s)
server - food and beverage services at RESTAURANT CHEZ RAYMOND
Neguac, NB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Medical & Emergency Services Officer at Iluka Resources Limited
Jacinth Ambrosia Village, South Australia, Australia - Full Time
Skills Needed
Emergency Response, Medical Services, Training, Compliance Inspections, Auditing, First Response, Health Care, Emergency Management, Fitness For Work Testing, Team Leadership, Communication, Planning, Coordination, Heavy Industries Experience, Safety Regulations, Drugs Of Abuse Testing
Specialization
Candidates should have a Certificate III in Mine Emergency Response and Rescue and a Certificate IV in Health Care or a related qualification. Previous experience in heavy industries and work health & safety is desirable.
Experience Required
Minimum 5 year(s)
Health Services Administrator (HSA) at Primecare
Town of Batavia, New York, United States - Full Time
Skills Needed
Registered Nurse, Health Services Administration, Supervision, Decision Making, Communication, Healthcare Delivery, Personnel Management, Policy Compliance, Performance Evaluation, Conflict Resolution, Statistical Reporting, Inventory Management, Safety Monitoring, Patient Care, Grievance Handling, Financial Responsibility
Specialization
Candidates must hold an active Registered Nurse (RN) License in New York and have at least 2 years of supervisory experience. Effective communication and decision-making abilities are essential.
Experience Required
Minimum 2 year(s)
Product Manager (Solution Services) at ATS Automation Tooling Systems Inc
Cambridge, ON, Canada - Full Time
Skills Needed
Life Sciences, Presentation Skills, Industrial Automation
Specialization
An additional business degree or leadership certificate is a plus.
Qualification
Trade Certificate
Customer Services and Sales Manager at IWG
Brentwood, England, United Kingdom - Full Time
Skills Needed
Drive, Ownership
Qualification
Graduate
Production Services Technician (PST) at Sony Pictures Imageworks
Vancouver, BC, Canada - Full Time
Skills Needed
Troubleshooting, Operating Systems, Network Infrastructure
Qualification
Graduate
ENVIRONMENTAL SERVICES TECH Per-Diem at Cary Medical Center
Caribou, Maine, United States - Full Time
Skills Needed
Cleaning, Maintenance, Asepsis Techniques, Germicidal Solutions, Isolation Techniques, Teamwork, Attention To Detail
Specialization
The preferred candidate should obtain the CHEST-Certified Healthcare Environmental Services Technician Certification within one year of hire. A High School Diploma or G.E.D. is also preferred.
Risk Control Services Leader, Canada at Liberty Mutual Canada
Calgary, Alberta, Canada - Full Time
Skills Needed
Risk Management, Leadership, Strategic Planning, Operational Planning, Relationship Building, Customer Service, Collaboration, Technical Expertise, Coaching, Mentoring, Innovation, Vendor Management, Risk Assessment, Diversity, Communication, Business Acumen
Specialization
Candidates should have over 10 years of experience in risk management, including 5 years in a leadership role. A post-secondary degree in business, risk management, or a related field is required.
Experience Required
Minimum 10 year(s)
Member Services Representative-Temp at AIDS Healthcare Foundation
Los Angeles, California, United States - Full Time
Skills Needed
Customer Service, Enrollment Processing, Eligibility Processing, Compassionate Communication, Call Center Operations, Regulatory Compliance, Grievance Handling, Transportation Booking
Specialization
The job requires a commitment to providing thorough service to enrollees and providers in a professional manner. Experience in customer service and familiarity with healthcare regulations are beneficial.
Forensic Services Assistant Manager at SW Group
City of London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Report Writing, Data Analysis, Organizational Skills, Client Communication, Problem Solving, Fact Checking, Research Skills
Specialization
Candidates should be ACA/ACCA/CIMA qualified, with strong report writing skills and the ability to analyze large volumes of data. Attention to detail and effective communication with clients are essential.
Patient Services Officer - Bookings at Epworth HealthCare
Geelong, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Manager/Develpment Manager at Age Cymru Powys
Powys, Wales, United Kingdom - Full Time
Skills Needed
Higher Education
Specialization
Certificate of higher education (preferred)
Qualification
Trade Certificate
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