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Guest Services Agent at WINDSOR CAPITAL GROUP
Temecula, California, United States - Full Time
Skills Needed
Customer Service, Guest Relations, Front Office Operations, Communication Skills, Conflict Resolution, Cash Handling, Reservation Management, Administrative Support, Multitasking, Professionalism, Time Management, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent, with previous hospitality experience preferred. The role requires the ability to stand for long periods and communicate effectively with the public.
Food Services Leader at Pilot Company
Big Springs, Nebraska, United States - Full Time
Skills Needed
Customer Service, Restaurant Operations, Employee Supervision, Teamwork, Computer Proficiency, Calculator Proficiency, Facility Maintenance, Operational Knowledge
Specialization
Requires previous experience or working knowledge of restaurant operations and strong customer service skills. Candidates must be proficient with computers and calculators and be available for a flexible schedule including nights and weekends.
Experience Required
Minimum 2 year(s)
Director of Services at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, , Cayman Islands - Full Time
Skills Needed
Housekeeping Management, Budgeting, Staff Supervision, Customer Service, Inventory Management, Human Resources, Operational Planning, Quality Inspection, Financial Performance Tracking, Conflict Resolution, Recruitment, Performance Management
Specialization
Requires a high school diploma with 2 years of housekeeping experience or a 2-year degree in Hospitality or Business Administration. Candidates must be able to lead teams and manage operational costs effectively.
Experience Required
Minimum 2 year(s)
RN- Midwife Services at UnityPoint Health
Des Moines, Iowa, United States - Full Time
Skills Needed
Patient Education, Electronic Health Records, Patient Examination, Specimen Collection, Medication Administration, Diagnostic Testing, Laboratory Procedures, Prenatal Care, Postpartum Care, Electronic Fetal Monitoring, Referral Scheduling, Patient Documentation
Specialization
Candidates must be a graduate of an accredited nursing program and hold a current Registered Nurse license in Iowa. At least one year of experience in maternity or OB office settings is required.
Food Services Leader at Pilot Company
Georgetown, Kentucky, United States - Full Time
Skills Needed
Customer Service, Restaurant Operations, Employee Supervision, Teamwork, Computer Proficiency, Calculator Proficiency, Facility Maintenance, Store Operations
Specialization
Candidates must have previous experience in restaurant operations and strong customer service skills. Proficiency with computers and calculators, along with the ability to work a flexible schedule, is required.
Experience Required
Minimum 2 year(s)
Guest Services Agent at Resolute Road Hospitality
Salt Lake City, Utah, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Cash Handling, Pos Systems, Data Entry, Customer Service, Conflict Resolution, Multitasking, Computer Proficiency, Emergency Response, Interpersonal Skills, Attention To Detail, Time Management, Professionalism
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to handle cash and remain professional under pressure.
Guest Services Agent at Resolute Road Hospitality
Missoula, Montana, United States - Full Time
Skills Needed
Front Desk Procedures, Pos Systems, Customer Service, Communication Skills, Computer Proficiency, Data Entry, Cash Handling, Math Skills, Multitasking, Problem Solving, Interpersonal Skills, Emergency Response, Attention To Detail, Professionalism
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to handle cash and remain professional under pressure.
Guest Services Agent at Resolute Road Hospitality
, Oregon, United States - Full Time
Skills Needed
Guest Service, Front Desk Operations, Communication, Problem Solving, Cash Handling, Data Entry, Multitasking, Computer Proficiency, Interpersonal Skills, Reservation Management, Conflict Resolution, Pos Systems, Emergency Response
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to handle cash and remain professional under pressure.
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Pos Systems, Cash Handling, Communication, Customer Service, Data Entry, Problem Solving, Multitasking, Conflict Resolution, Microsoft Office, Reservation Management, Safety Procedures, Interpersonal Skills
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to work in a fast-paced environment.
Guest Services Agent at WINDSOR CAPITAL GROUP
Arcadia, California, United States - Full Time
Skills Needed
Customer Service, Communication, Front Desk Operations, Cash Handling, Administrative Support, Problem Solving, Telephone Etiquette, Reservation Management, Computer Literacy, Time Management, Attention To Detail, Interpersonal Skills
Specialization
Candidates must possess strong communication skills and the ability to interact professionally with the public. The role requires the ability to operate office equipment and handle frequent interruptions in a fast-paced environment.
Patient Services Rep at Tanner Clinic
South Weber, Utah, United States - Full Time
Skills Needed
Customer Service, Reception, Ehr System, Medical Terminology, Multi Line Phone System, Data Entry, Patient Scheduling, Insurance Verification, Basic Mathematics, Conflict Resolution, Office Equipment Operation
Specialization
Candidates should have a high school diploma or equivalent and at least one year of customer service or healthcare reception experience. Proficiency in basic computer skills, medical terminology, and the ability to operate standard office equipment are required.
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Customer Service, Reception, Medical Terminology, Ehr System, Multi Line Phone System, Data Entry, Patient Scheduling, Insurance Verification, Cash Handling, Interpersonal Skills, Communication, Problem Solving, Computer Literacy, Basic Mathematics
Specialization
A high school diploma or equivalent is preferred, along with one year of experience in customer service or healthcare reception. Candidates should possess strong interpersonal skills, familiarity with medical terminology, and proficiency in basic office equipment and computer systems.
Food Services Leader at Pilot Company
Ellensburg, Washington, United States - Full Time
Skills Needed
Customer Service, Team Leadership, Restaurant Operations, Staff Supervision, Facility Maintenance, Computer Proficiency, Calculator Proficiency, Time Management, Communication
Specialization
Candidates must have previous experience or working knowledge of restaurant operations and excellent customer service skills. Proficiency with computers and calculators is required, along with the ability to work a flexible schedule including nights, weekends, and holidays.
Food Services Leader at Pilot Company
Minooka, Illinois, United States - Full Time
Skills Needed
Restaurant Operations, Customer Service, Supervision, Team Leadership, Calculator Proficiency, Computer Proficiency, Facility Maintenance, Communication, Time Management
Specialization
Candidates must have previous experience or working knowledge of restaurant operations and strong customer service skills. Proficiency with computers and calculators is required, along with the ability to work a flexible schedule including nights, weekends, and holidays.
Siding Services Tech at Window World of Penn/Ohio
Boardman, Ohio, United States - Full Time
Skills Needed
Siding Installation, Siding Repair, Gutter System Repair, Brake Proficiency, Weatherproofing, Caulking, Ladder Safety, Roof Work, Customer Communication, Vehicle Maintenance
Specialization
Requires verifiable experience in siding installation or repair and proficiency using a brake. Must possess a valid driver's license and be physically capable of lifting 50+ lbs and working at heights.
Experience Required
Minimum 2 year(s)
Guest Services Clerk at Hometown Grocers, Inc.
Pulaski, Wisconsin, United States - Full Time
Skills Needed
Guest Relations, Cash Handling, Conflict Resolution, Transaction Processing, Communication Skills, Interpersonal Skills, Customer Service, Multitasking, Point Of Sale Operation, Problem Solving
Specialization
Candidates must have the ability to operate register systems, communicate effectively, and perform physical tasks like standing for long periods. Minimum availability of 16 hours per week is required, including shifts of at least 8 hours.
Guest Services Agent at Stonebridge Hospitality Management
Denver, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Microsoft Word, Microsoft Excel, Cash Handling, Bookkeeping, Problem Solving, Organization, Attention To Detail
Specialization
Previous experience in hotel front desk or guest services is preferred. Candidates must be proficient in property management systems and possess strong communication and problem-solving skills.
Food Services Leader at Pilot Company
Hardeeville, South Carolina, United States - Full Time
Skills Needed
Customer Service, Restaurant Operations, Employee Supervision, Teamwork, Computer Proficiency, Calculator Proficiency, Facility Maintenance, Store Operations
Specialization
Candidates must have previous experience or working knowledge of restaurant operations and excellent customer service skills. Proficiency with computers and calculators, along with the ability to work a flexible schedule, is required.
Experience Required
Minimum 2 year(s)
Patient Services Rep at Cooper University Hospital
Egg Harbor Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Medical Billing, Insurance Verification, Epic Software, Medical Terminology, Communication Skills, Multitasking, Cash Handling, Referrals Management, Pre Certifications
Specialization
A high school diploma is required, with a preference for at least one year of recent medical registration or billing experience. Proficiency in Epic software and medical insurance pre-certifications is highly desired.
Patient Services Rep at Cooper University Hospital
Egg Harbor Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Medical Billing, Insurance Verification, Epic Software, Medical Terminology, Communication Skills, Multitasking, Cash Handling, Referrals Management, Pre Certification
Specialization
A high school diploma is required, with a preference for at least one year of medical registration or billing experience. Proficiency in Epic and medical insurance processes is highly desired.
Guest Services Agent at WINDSOR CAPITAL GROUP
Temecula, California, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Sep, 26

Salary

19.0

Posted On

10 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Guest Relations, Front Office Operations, Communication Skills, Conflict Resolution, Cash Handling, Reservation Management, Administrative Support, Multitasking, Professionalism, Time Management, Attention To Detail

Industry

Hospitality

Description
Description Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Front Office Agent! About this Location: This position is located at the Embassy Suites by Hilton in Temecula CA. We are in the heart of Southern California’s beautiful Temecula Valley, known for its award-winning wineries, vibrant Old Town, and strong sense of community. Our hotel sits just minutes from shopping, dining, entertainment, and outdoor recreation, offering team members the perfect balance between work and lifestyle. Temecula provides 172 room suites that are welcoming, family-friendly environment with easy access to major freeways for easy commute. Why do we need you? To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience.. What will you do? Greets guests with a warm and welcoming attitude, always providing outstanding customer service. Issues room key and escort instructions to Bell Person or directly to guest as appropriate. Date-stamps, sorts, and racks incoming mail and messages. Check-in and check-out guests efficiently, ensuring accurate information is collected and recorded. Transmits and receives messages using equipment such as telephone, fax, and switchboard. May receive and process advance registration payments. Provide guests with information about hotel facilities, services, and local attractions. Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction. Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked. Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions. Keeps records of room availability and guests’ accounts. Computes bill, collects payment, and makes change for guests. May make, confirm, and cancel reservations for guests. May post charges such as room, food, liquor, or telephone by hand or machine. May make restaurant, transportation, or entertainment reservations for guests. May deposit guests’ valuables in hotel safe or safe-deposit box. May order complimentary flowers or champagne for special guests. Follow hotel policies and procedures, including security and safety protocols. Collaborate with other hotel departments to ensure a seamless guest experience. 20. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company. 21. Required to be always in uniform when working on the property, including wearing a name identification badge. 22. All other duties as assigned by a manager or supervisor Requirements Skills and Abilities: Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard. Deal with the public, customers, employees, union and government officials with tact and courtesy. Change activity frequently and cope with interruptions. Physical Demands: Light work. Exerting up to 20 pounds of force occasionally. Requires walking or standing to a significant degree. Requirements High School completion or an equivalent level of education and experiences. Previous experience in the hospitality industry, preferred. What we offer: Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment. Medical, Dental, Vision, Life and Disability Insurance. If eligible, enjoy access to quality healthcare plans to stay healthy and protected. Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent c are expenses. 401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options. Employee Assistance Program (EAP) Confidential support services for personal and professional well-being. Career Growth Opportunities We promote from within and invest in your long-term success. Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work. Paid Sick Leave Supportive sick time policy to care for your health when you need it. Exclusive Employee Hotel Discounts. Take advantage of special rates for hotels in our brand portfolio - with team member stays starting as low as $40 per night, plus special rates for family and friends. Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift. Recognition & Rewards Program Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication. Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Responsibilities
The Guest Services Agent is responsible for managing guest check-ins and check-outs while providing exceptional customer service. They handle inquiries, process payments, and coordinate with other hotel departments to ensure a seamless guest experience.
Guest Services Agent at WINDSOR CAPITAL GROUP
Temecula, California, United States - Full Time
Skills Needed
Customer Service, Guest Relations, Front Office Operations, Communication Skills, Conflict Resolution, Cash Handling, Reservation Management, Administrative Support, Multitasking, Professionalism, Time Management, Attention To Detail
Specialization
Candidates must have a high school diploma or equivalent, with previous hospitality experience preferred. The role requires the ability to stand for long periods and communicate effectively with the public.
Food Services Leader at Pilot Company
Big Springs, Nebraska, United States - Full Time
Skills Needed
Customer Service, Restaurant Operations, Employee Supervision, Teamwork, Computer Proficiency, Calculator Proficiency, Facility Maintenance, Operational Knowledge
Specialization
Requires previous experience or working knowledge of restaurant operations and strong customer service skills. Candidates must be proficient with computers and calculators and be available for a flexible schedule including nights and weekends.
Experience Required
Minimum 2 year(s)
Director of Services at TOWNEPLACE SUITES BY MARRIOTT SAN DIEGO AIRPORT LIBERTY STATION
, , Cayman Islands - Full Time
Skills Needed
Housekeeping Management, Budgeting, Staff Supervision, Customer Service, Inventory Management, Human Resources, Operational Planning, Quality Inspection, Financial Performance Tracking, Conflict Resolution, Recruitment, Performance Management
Specialization
Requires a high school diploma with 2 years of housekeeping experience or a 2-year degree in Hospitality or Business Administration. Candidates must be able to lead teams and manage operational costs effectively.
Experience Required
Minimum 2 year(s)
RN- Midwife Services at UnityPoint Health
Des Moines, Iowa, United States - Full Time
Skills Needed
Patient Education, Electronic Health Records, Patient Examination, Specimen Collection, Medication Administration, Diagnostic Testing, Laboratory Procedures, Prenatal Care, Postpartum Care, Electronic Fetal Monitoring, Referral Scheduling, Patient Documentation
Specialization
Candidates must be a graduate of an accredited nursing program and hold a current Registered Nurse license in Iowa. At least one year of experience in maternity or OB office settings is required.
Food Services Leader at Pilot Company
Georgetown, Kentucky, United States - Full Time
Skills Needed
Customer Service, Restaurant Operations, Employee Supervision, Teamwork, Computer Proficiency, Calculator Proficiency, Facility Maintenance, Store Operations
Specialization
Candidates must have previous experience in restaurant operations and strong customer service skills. Proficiency with computers and calculators, along with the ability to work a flexible schedule, is required.
Experience Required
Minimum 2 year(s)
Guest Services Agent at Resolute Road Hospitality
Salt Lake City, Utah, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Communication Skills, Cash Handling, Pos Systems, Data Entry, Customer Service, Conflict Resolution, Multitasking, Computer Proficiency, Emergency Response, Interpersonal Skills, Attention To Detail, Time Management, Professionalism
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to handle cash and remain professional under pressure.
Guest Services Agent at Resolute Road Hospitality
Missoula, Montana, United States - Full Time
Skills Needed
Front Desk Procedures, Pos Systems, Customer Service, Communication Skills, Computer Proficiency, Data Entry, Cash Handling, Math Skills, Multitasking, Problem Solving, Interpersonal Skills, Emergency Response, Attention To Detail, Professionalism
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to handle cash and remain professional under pressure.
Guest Services Agent at Resolute Road Hospitality
, Oregon, United States - Full Time
Skills Needed
Guest Service, Front Desk Operations, Communication, Problem Solving, Cash Handling, Data Entry, Multitasking, Computer Proficiency, Interpersonal Skills, Reservation Management, Conflict Resolution, Pos Systems, Emergency Response
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to handle cash and remain professional under pressure.
Guest Services Agent at Resolute Road Hospitality
Bend, Oregon, United States - Full Time
Skills Needed
Guest Services, Front Desk Operations, Pos Systems, Cash Handling, Communication, Customer Service, Data Entry, Problem Solving, Multitasking, Conflict Resolution, Microsoft Office, Reservation Management, Safety Procedures, Interpersonal Skills
Specialization
Candidates must have a high school diploma or GED and possess strong communication and computer skills. Previous experience in hospitality or customer service is preferred, along with the ability to work in a fast-paced environment.
Guest Services Agent at WINDSOR CAPITAL GROUP
Arcadia, California, United States - Full Time
Skills Needed
Customer Service, Communication, Front Desk Operations, Cash Handling, Administrative Support, Problem Solving, Telephone Etiquette, Reservation Management, Computer Literacy, Time Management, Attention To Detail, Interpersonal Skills
Specialization
Candidates must possess strong communication skills and the ability to interact professionally with the public. The role requires the ability to operate office equipment and handle frequent interruptions in a fast-paced environment.
Patient Services Rep at Tanner Clinic
South Weber, Utah, United States - Full Time
Skills Needed
Customer Service, Reception, Ehr System, Medical Terminology, Multi Line Phone System, Data Entry, Patient Scheduling, Insurance Verification, Basic Mathematics, Conflict Resolution, Office Equipment Operation
Specialization
Candidates should have a high school diploma or equivalent and at least one year of customer service or healthcare reception experience. Proficiency in basic computer skills, medical terminology, and the ability to operate standard office equipment are required.
Patient Services Rep at Tanner Clinic
Layton, Utah, United States - Full Time
Skills Needed
Customer Service, Reception, Medical Terminology, Ehr System, Multi Line Phone System, Data Entry, Patient Scheduling, Insurance Verification, Cash Handling, Interpersonal Skills, Communication, Problem Solving, Computer Literacy, Basic Mathematics
Specialization
A high school diploma or equivalent is preferred, along with one year of experience in customer service or healthcare reception. Candidates should possess strong interpersonal skills, familiarity with medical terminology, and proficiency in basic office equipment and computer systems.
Food Services Leader at Pilot Company
Ellensburg, Washington, United States - Full Time
Skills Needed
Customer Service, Team Leadership, Restaurant Operations, Staff Supervision, Facility Maintenance, Computer Proficiency, Calculator Proficiency, Time Management, Communication
Specialization
Candidates must have previous experience or working knowledge of restaurant operations and excellent customer service skills. Proficiency with computers and calculators is required, along with the ability to work a flexible schedule including nights, weekends, and holidays.
Food Services Leader at Pilot Company
Minooka, Illinois, United States - Full Time
Skills Needed
Restaurant Operations, Customer Service, Supervision, Team Leadership, Calculator Proficiency, Computer Proficiency, Facility Maintenance, Communication, Time Management
Specialization
Candidates must have previous experience or working knowledge of restaurant operations and strong customer service skills. Proficiency with computers and calculators is required, along with the ability to work a flexible schedule including nights, weekends, and holidays.
Siding Services Tech at Window World of Penn/Ohio
Boardman, Ohio, United States - Full Time
Skills Needed
Siding Installation, Siding Repair, Gutter System Repair, Brake Proficiency, Weatherproofing, Caulking, Ladder Safety, Roof Work, Customer Communication, Vehicle Maintenance
Specialization
Requires verifiable experience in siding installation or repair and proficiency using a brake. Must possess a valid driver's license and be physically capable of lifting 50+ lbs and working at heights.
Experience Required
Minimum 2 year(s)
Guest Services Clerk at Hometown Grocers, Inc.
Pulaski, Wisconsin, United States - Full Time
Skills Needed
Guest Relations, Cash Handling, Conflict Resolution, Transaction Processing, Communication Skills, Interpersonal Skills, Customer Service, Multitasking, Point Of Sale Operation, Problem Solving
Specialization
Candidates must have the ability to operate register systems, communicate effectively, and perform physical tasks like standing for long periods. Minimum availability of 16 hours per week is required, including shifts of at least 8 hours.
Guest Services Agent at Stonebridge Hospitality Management
Denver, Colorado, United States - Full Time
Skills Needed
Customer Service, Communication, Property Management Systems, Microsoft Word, Microsoft Excel, Cash Handling, Bookkeeping, Problem Solving, Organization, Attention To Detail
Specialization
Previous experience in hotel front desk or guest services is preferred. Candidates must be proficient in property management systems and possess strong communication and problem-solving skills.
Food Services Leader at Pilot Company
Hardeeville, South Carolina, United States - Full Time
Skills Needed
Customer Service, Restaurant Operations, Employee Supervision, Teamwork, Computer Proficiency, Calculator Proficiency, Facility Maintenance, Store Operations
Specialization
Candidates must have previous experience or working knowledge of restaurant operations and excellent customer service skills. Proficiency with computers and calculators, along with the ability to work a flexible schedule, is required.
Experience Required
Minimum 2 year(s)
Patient Services Rep at Cooper University Hospital
Egg Harbor Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Medical Billing, Insurance Verification, Epic Software, Medical Terminology, Communication Skills, Multitasking, Cash Handling, Referrals Management, Pre Certifications
Specialization
A high school diploma is required, with a preference for at least one year of recent medical registration or billing experience. Proficiency in Epic software and medical insurance pre-certifications is highly desired.
Patient Services Rep at Cooper University Hospital
Egg Harbor Township, New Jersey, United States - Full Time
Skills Needed
Patient Registration, Patient Scheduling, Customer Service, Medical Billing, Insurance Verification, Epic Software, Medical Terminology, Communication Skills, Multitasking, Cash Handling, Referrals Management, Pre Certification
Specialization
A high school diploma is required, with a preference for at least one year of medical registration or billing experience. Proficiency in Epic and medical insurance processes is highly desired.