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Practice Manager - Professional Services at ExtraHop
, , - Full Time
Skills Needed
Information Technology, Networking, Systems Administration, Project Scoping, Customer Facing Skills, Interpersonal Skills, Core Networking Principles, Application Protocols, Written Communication, Team Management, Process Improvement, Technical Learning, Sales Collaboration, Engagement Management, Career Development, Service Portfolio Evolution
Specialization
Candidates must have a bachelor's degree or equivalent experience in business, computer science, or information technology, along with a minimum of 5 years in Information Technology. Strong interpersonal skills and experience in customer-facing positions are essential.
Experience Required
Minimum 5 year(s)
Facilities Engineer (Building Services) at RECRUIT EXPERT PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Specialization
Electrical, Electrical Engineering, Engineering
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Career Services Director-Chicago Campus at Beonair Network of Media Schools
Chicago, IL 60603, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Career Services Coordinator - Part Time at Lake Superior State University
Sault Ste. Marie, MI 49783, USA - Full Time
Skills Needed
Groups, Social Media, Word Processing, Placement Services
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Services Export Representative at Nutreco
5048 Tilburg, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Membership Services & Retention Cons Lv1 at Startek
Australia, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Supply Services Representative at Reckitt
Hoofddorp, , Netherlands - Full Time
Skills Needed
Supply Chain, International Environment, Analytical Skills, Business Acumen, Logistics Management, Data Analytics, Ownership, Collaboration, English, Dutch, Order Management, French
Qualification
Graduate
Digital Workplace Services Partner - UK at Infosys
London, England, United Kingdom - Full Time
Skills Needed
Accountability, Customer Engagement, Leadership, It, Scripting, Management Skills, Prince2, Microsoft, Azure, Powershell, Cross Cultural Teams, Teams, Relationship Building, Itil, Security, Ownership, Soft Skills, Cloud, Pmp, Automation, Workplace Solutions
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Senior Financial Services Administrator at Honeycomb Jobs
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Management Software, Regulatory Compliance
Qualification
Graduate
Compliance Manager – Regulatory Services at Chubb
London, England, United Kingdom - Full Time
Skills Needed
Regulated Industry, Financial Services, Time Management, Writing
Qualification
Graduate
Activity Co-ordinator Care Home Services at Essex Partnership University NHS Foundation Trust
Rayleigh SS6 9RN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analyst II, Agency and Trustee Services at Kroll
London, England, United Kingdom - Full Time
Skills Needed
Documentation, Communication Skills, Risk
Qualification
Graduate
Laboratory Technician - Aseptic Services at Quantum Pharmaceutical
Luton LU1 1UU, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Coordinator II (Sunny Meadows) at MidPen Housing
Watsonville, California, United States - Full Time
Skills Needed
Customer Service, Relationship Building, Problem Solving, Organizational Skills, Communication Skills, Data Management, Program Coordination, Community Engagement, Outreach Strategies, Team Collaboration, Conflict Resolution, Attention To Detail, Technology Proficiency, Cultural Competence, Social Services Knowledge, Event Planning
Specialization
Candidates must have a B.A. or B.S. in a related field and at least one year of experience in community development or social services. Strong customer service skills and the ability to work with diverse populations are essential.
Adult Day Services Supervisor (Waukesha) at Easterseals Blake Foundation
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Supervision, Program Coordination, Case Management, Disability Services, Activity Planning, Communication, Documentation, Safety Training, Cultural Competency, Customer Relations, Problem Solving, Organizational Skills, Dependability, Judgment, Compassion, Confidentiality
Specialization
Candidates must have an associate or bachelor's degree or five years of relevant experience, along with one year of supervisory experience and three years in disability services. Additional requirements include CPR and First Aid training, a valid driver's license, and passing a criminal background check.
Experience Required
Minimum 5 year(s)
Consumer Services Coordinator - Job #768 at North County Regional
Lancaster, California, United States - Full Time
Skills Needed
Understanding Of Family Systems, Person Centered Planning, Empowering Individuals, Knowledge Of Intellectual And Developmental Disabilities, Organizational Skills, Independent Work, Cooperative Teamwork, Verbal Communication Skills, Written Communication Skills, Proficiency With Ms Word, Proficiency With Ms Outlook
Specialization
A bachelor's degree in a related field and two years of relevant experience are required, with a master's degree potentially substituting for experience. Candidates should have a strong understanding of family systems and person-centered planning.
Experience Required
Minimum 2 year(s)
Legal Counsel (Etihad Airport Services) at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Legal Issues, Regulatory Compliance, Aviation, Commercial Contracts, Data Protection, Corporate Governance, Stakeholder Management, Training, Interpersonal Skills, Legal Judgment, Multinational Environment, Organizational Skills, Contract Risk, Technology Agreements, Vendor Engagements, Cross Jurisdictional Advice
Specialization
Qualified lawyer with 3-5 years PQE from a common law jurisdiction is required. Prior experience in a reputable law firm and the aviation sector is highly desirable.
Experience Required
Minimum 2 year(s)
Earth Observation Climate Services Lead at UK Space Agency
Edinburgh EH8 8FT, , United Kingdom - Full Time
Skills Needed
Norway
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Member Services & Operations Coordinator at Boston College
Chestnut Hill, MA 02467, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
AO3 Client Services Officer - Northgate at Eden Ritchie Recruitment
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate
Practice Manager - Professional Services at ExtraHop
, , -
Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

180000.0

Posted On

08 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Information Technology, Networking, Systems Administration, Project Scoping, Customer-Facing Skills, Interpersonal Skills, Core Networking Principles, Application Protocols, Written Communication, Team Management, Process Improvement, Technical Learning, Sales Collaboration, Engagement Management, Career Development, Service Portfolio Evolution

Industry

Computer and Network Security

Description
ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control. Today’s attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want. But all of that movement is visible on the network... if you can see it. By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time. Position Summary ExtraHop’s Solutions Architecture team is very different from many other consulting practices—we focus on outcomes and customer success rather than racking up billable hours. As Practice Manager on the Solutions Architecture team, you’ll play a critical role in the success of our customers, products and position in the marketplace. Our Architects tackle the most difficult business and technology problems across a vast array of industries and technologies, and our Practice Managers are responsible for ensuring their success. Key Responsibilities Collaborate with Sales teams to scope services engagements, create Statements of Work, and set appropriate customer expectations for delivery. Kick off new engagements with internal meetings, client outreach. Provide engagement information to assigned Solution Architect(s) and the coordination team for scheduling project kickoff meetings and project timelines with customers and Solutions Architects. Manage a team of Solutions Architects and operational support staff. Provide guidance on day-to-day activities, ongoing career development, and technical learning. Contribute to the evolution of the service portfolio and practice by setting strategy and developing new service offerings. Create alignment with sales management for your region by attending regular Sales meetings / QBRs. Ensure appropriate levels of utilization and revenue delivery for your practice. Verify / validate SAs’ weekly time sheets, verify project estimates, and ensure appropriate audit trail (closeout documentation, proof of fulfillment). Work with channel partners and subcontractors on enablement, shadowing, and knowledge transfer. Maintain enablement materials for internal and external use. Look for opportunities for process improvement by generating efficiencies or improving service delivery quality. Required Qualifications Bachelor’s degree or equivalent experience in business, computer science, or information technology Independence, motivation, and desire for practice ownership Minimum of 5 years of experience in Information Technology, particularly networking and systems administration Personnel management and player/coach experience Experience with Professional Services project scoping, creation of Statements of Work, and providing audit documentation Experience in customer-facing positions; excellent interpersonal skills Understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS) Excellent written communication skills Work cooperatively with others within the organization and other cross-functional stakeholders. Work well in fast-paced, high-stress environments. Has predictable, reliable attendance. The salary range for this role is $160,000 - $180,000 + bonus + benefits ABOUT EXTRAHOP: ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR). Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry. ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity. ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team. We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner® Magic Quadrant for Network Detection and Response™, the 2023 Forrester® Wave for Network Analysis and Visibility, the 2024 IDC® Marketscape for NDR, and the 2024 Gigamon® Radar Report for Network Detection and Response. OTHER BENEFITS: Employees' wellbeing is top of mind for the ExtraHop team. Employees and their families will have the option to participate in the following benefits: Health, Dental, and Vision Benefits Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan FSA and Dependent Care Accounts + EAP, where applicable Educational Reimbursement 401k with Employer Match or Pension where applicable Pet Insurance (US Only) Parental Leave (US Only) Hybrid and Remote Work Model Our people are our most important competitive advantage, leading the charge against cyber criminals. Join the fight today! To learn more, visit www.extrahop.com or follow us on LinkedIn. Create a Job Alert Interested in building your career at ExtraHop? Get future opportunities sent straight to your email.
Responsibilities
The Practice Manager will collaborate with Sales teams to scope services engagements and manage a team of Solutions Architects. They will also contribute to the evolution of the service portfolio and ensure appropriate levels of utilization and revenue delivery for the practice.
Practice Manager - Professional Services at ExtraHop
, , - Full Time
Skills Needed
Information Technology, Networking, Systems Administration, Project Scoping, Customer Facing Skills, Interpersonal Skills, Core Networking Principles, Application Protocols, Written Communication, Team Management, Process Improvement, Technical Learning, Sales Collaboration, Engagement Management, Career Development, Service Portfolio Evolution
Specialization
Candidates must have a bachelor's degree or equivalent experience in business, computer science, or information technology, along with a minimum of 5 years in Information Technology. Strong interpersonal skills and experience in customer-facing positions are essential.
Experience Required
Minimum 5 year(s)
Facilities Engineer (Building Services) at RECRUIT EXPERT PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Specialization
Electrical, Electrical Engineering, Engineering
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Career Services Director-Chicago Campus at Beonair Network of Media Schools
Chicago, IL 60603, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Career Services Coordinator - Part Time at Lake Superior State University
Sault Ste. Marie, MI 49783, USA - Full Time
Skills Needed
Groups, Social Media, Word Processing, Placement Services
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Customer Services Export Representative at Nutreco
5048 Tilburg, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Membership Services & Retention Cons Lv1 at Startek
Australia, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Supply Services Representative at Reckitt
Hoofddorp, , Netherlands - Full Time
Skills Needed
Supply Chain, International Environment, Analytical Skills, Business Acumen, Logistics Management, Data Analytics, Ownership, Collaboration, English, Dutch, Order Management, French
Qualification
Graduate
Digital Workplace Services Partner - UK at Infosys
London, England, United Kingdom - Full Time
Skills Needed
Accountability, Customer Engagement, Leadership, It, Scripting, Management Skills, Prince2, Microsoft, Azure, Powershell, Cross Cultural Teams, Teams, Relationship Building, Itil, Security, Ownership, Soft Skills, Cloud, Pmp, Automation, Workplace Solutions
Qualification
Graduate
Experience Required
Minimum 10 year(s)
Senior Financial Services Administrator at Honeycomb Jobs
Belfast, Northern Ireland, United Kingdom - Full Time
Skills Needed
Management Software, Regulatory Compliance
Qualification
Graduate
Compliance Manager – Regulatory Services at Chubb
London, England, United Kingdom - Full Time
Skills Needed
Regulated Industry, Financial Services, Time Management, Writing
Qualification
Graduate
Activity Co-ordinator Care Home Services at Essex Partnership University NHS Foundation Trust
Rayleigh SS6 9RN, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Analyst II, Agency and Trustee Services at Kroll
London, England, United Kingdom - Full Time
Skills Needed
Documentation, Communication Skills, Risk
Qualification
Graduate
Laboratory Technician - Aseptic Services at Quantum Pharmaceutical
Luton LU1 1UU, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Services Coordinator II (Sunny Meadows) at MidPen Housing
Watsonville, California, United States - Full Time
Skills Needed
Customer Service, Relationship Building, Problem Solving, Organizational Skills, Communication Skills, Data Management, Program Coordination, Community Engagement, Outreach Strategies, Team Collaboration, Conflict Resolution, Attention To Detail, Technology Proficiency, Cultural Competence, Social Services Knowledge, Event Planning
Specialization
Candidates must have a B.A. or B.S. in a related field and at least one year of experience in community development or social services. Strong customer service skills and the ability to work with diverse populations are essential.
Adult Day Services Supervisor (Waukesha) at Easterseals Blake Foundation
Waukesha, Wisconsin, United States - Full Time
Skills Needed
Supervision, Program Coordination, Case Management, Disability Services, Activity Planning, Communication, Documentation, Safety Training, Cultural Competency, Customer Relations, Problem Solving, Organizational Skills, Dependability, Judgment, Compassion, Confidentiality
Specialization
Candidates must have an associate or bachelor's degree or five years of relevant experience, along with one year of supervisory experience and three years in disability services. Additional requirements include CPR and First Aid training, a valid driver's license, and passing a criminal background check.
Experience Required
Minimum 5 year(s)
Consumer Services Coordinator - Job #768 at North County Regional
Lancaster, California, United States - Full Time
Skills Needed
Understanding Of Family Systems, Person Centered Planning, Empowering Individuals, Knowledge Of Intellectual And Developmental Disabilities, Organizational Skills, Independent Work, Cooperative Teamwork, Verbal Communication Skills, Written Communication Skills, Proficiency With Ms Word, Proficiency With Ms Outlook
Specialization
A bachelor's degree in a related field and two years of relevant experience are required, with a master's degree potentially substituting for experience. Candidates should have a strong understanding of family systems and person-centered planning.
Experience Required
Minimum 2 year(s)
Legal Counsel (Etihad Airport Services) at Etihad Airways Australia
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates - Full Time
Skills Needed
Legal Issues, Regulatory Compliance, Aviation, Commercial Contracts, Data Protection, Corporate Governance, Stakeholder Management, Training, Interpersonal Skills, Legal Judgment, Multinational Environment, Organizational Skills, Contract Risk, Technology Agreements, Vendor Engagements, Cross Jurisdictional Advice
Specialization
Qualified lawyer with 3-5 years PQE from a common law jurisdiction is required. Prior experience in a reputable law firm and the aviation sector is highly desirable.
Experience Required
Minimum 2 year(s)
Earth Observation Climate Services Lead at UK Space Agency
Edinburgh EH8 8FT, , United Kingdom - Full Time
Skills Needed
Norway
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Member Services & Operations Coordinator at Boston College
Chestnut Hill, MA 02467, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
AO3 Client Services Officer - Northgate at Eden Ritchie Recruitment
Brisbane, Queensland, Australia - Full Time
Skills Needed
N/A
Qualification
Graduate