ADDITIONAL INFORMATION

Job Number25071334
Job CategoryProcurement, Purchasing, and Quality Assurance
LocationW Sydney, 31 Wheat Road, Sydney, New South Wales, Australia, 2000
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

CORE RESPONSIBILITIES

• Exceeding Customer Expectations - Providing services that are above and beyond following Brand Standards for customer satisfaction and retention.
• Modelling Appropriate Behaviours - Serving as a role model to demonstrate appropriate behaviours and grooming standards
• Know the Business - Obtain a solid knowledge of the Marriott Culture, hotel product including room types, rates, food and beverage outlets and other hotel features and guest facilities. Educate and exhibit Marriott Service Basics
• Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Participate and conduct 15 minutes of training and monthly team meetings.
• Supervising Associates - Supervising and managing associates. Oversee all day-to-day operations. Understanding associate positions well enough to perform duties in associates’ absence.
• Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
• Coaching and Developing Others - Coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Conduct performance appraisals with associates, assisting associates to achieve their development plans and required training hours.
• Communicating, Monitoring, and Ensuring Safety Standards - Be aware, adhere to and communicate the importance of all Occupational Health and Safety and Security policies and procedures and monitoring processes and procedures related to safety.
• Policies and Procedures – Support and abide with all LSOP’s including those pertaining to Anti–Discrimination, Sexual Harassment, Equal Employment Opportunity and Guarantee of Fair Treatment.
• Ethics & Integrity - Perform all duties to satisfy the Marriott “Business Ethics” value system of integrity, fairness, respect, honesty and trust.
• Confidentiality & Security - Support the Marriott “Information Protection Policy” and conform to all requirements of the authority.
• Perform any reasonable task as requested by management.

PHYSICAL TASKS

• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25KG without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move up and down stairs and/or service ramps.
• Move over sloping, uneven, or slippery surfaces.
• Stand, sit, or walk for an extended period of time or for an entire work shift.