We’re seeking an Assistant General Manager to join us at Pizzeria Sophia! Pizzeria Sophia is your new old favourite. Modern Italian celebrating the warm, comforting classics you crave. A chef-driven approach to pizza, pasta, antipasti and cocktails. Our intimate room has been curated to pull you in, wrapping you in eclectic textures & colours to set the mood. Want to know more? Check us out here: https://www.pizzeriasophiabanff.com/

• Oversee and manage all areas of the venue and use your discretion to make decisions quickly
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
• Ensure compliance with operational standards, company policies, federal/provincial /local laws, and ordinances
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Deeply understand, and have a strong commitment to, venue brand, constantly delivering and getting others to deliver the brand promise
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests – you also recognize the importance of employee experience and building a strong team culture
• You’ll lead by example, having a floor presence for the duration of your shift
• Prepare for and attend weekly, monthly, quarterly, and six month planning meetings