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Customer Care Representative 2 at Percepta South Africa
Cainta, Rizal, Philippines - Full Time
Skills Needed
Customer Service, Problem Solving, Technical Support, Communication, Adaptability, Flexibility, Crm Software, Product Knowledge, Troubleshooting, Organizational Skills, Listening Skills, Team Collaboration, Time Management, Attention To Detail, Sales Skills, Technology Proficiency
Specialization
A high school diploma is required along with 6 months of customer service experience. Previous experience with phone and chat support, as well as an interest in technology, is preferred.
Partner Sales Engineer at Striim, Inc.
, , United States - Full Time
Skills Needed
Java, Python, Sql, Rest Apis, Json, Xml, Database Management, Etl, Elt, Change Data Capture, Data Warehousing, Data Lakes, Docker, Kubernetes, Cloud Solutions, Kafka
Specialization
Candidates should have over 5 years of experience in roles such as Solutions Architect or Sales Engineer, along with strong technical skills in programming and database management. A bachelor's degree in a relevant field is required.
Experience Required
Minimum 5 year(s)
GC Retail Sales Associate Store 752 at The Guitar Center Company
Montgomery, Alabama, United States - Full Time
Skills Needed
Customer Engagement, Sales Success, Communication Skills, Product Knowledge, Problem Solving, Team Player, Passion For Music, Retail Resilience
Specialization
Candidates should have a passion for music and a proven track record in sales. Strong communication skills and the ability to thrive in a fast-paced retail environment are essential.
Technicien d'Inspection Electricité H/F at Socotec
Chaumont, Grand Est, France - Full Time
Skills Needed
Electrical Inspections, Client Advisory, Report Writing, Regulatory Compliance, Initiative, Organizational Skills, Curiosity, Teamwork
Specialization
Candidates should have a Bac+2 level education in Electromechanics, Electrotechnics, or Maintenance, or relevant professional experience. They should be organized, curious, and possess good interpersonal skills.
Programming Director (Life Enrichment Director) at Monarch Communities
Beverly, Massachusetts, United States - Full Time
Skills Needed
Communication, Time Management, Organizational Skills, Independent Decision Making, Flexibility, Computer Skills, Microsoft Office, Activity Planning, Resident Engagement, Program Coordination, Volunteer Training, Budget Management, Community Partnerships, Social Program Development, Event Planning, Transportation
Specialization
Candidates should have 1 to 3 years of experience in leading activities for the elderly and possess strong communication and organizational skills. A high school diploma or higher education is preferred, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Regional Supervisor, Pre-K Before & After School Programs at HEALTHY KIDS PROGRAMS
City of Yonkers, New York, United States - Full Time
Skills Needed
Leadership, Operational Oversight, Program Quality Assurance, Early Learning, Child Development, Team Leadership, Communication, Organizational Skills, Diversity, Inclusion, Family Engagement, Coaching, Staff Management, Relationship Building, Regulatory Compliance, Curriculum Familiarity
Specialization
Candidates must hold a current NYS teaching certificate and have a bachelor's degree in a related field, with a master's preferred. A minimum of three years of experience in early childhood education or program administration is required, along with at least two years as a Pre-K lead teacher.
Experience Required
Minimum 5 year(s)
Automotive "Bench" Service Advisor - Des Plaines Area at GreatWater 360 Auto Care
Rosemont, Illinois, United States - Full Time
Skills Needed
Customer Service, Sales, Automotive Service, Communication, Teamwork, Problem Solving, Relationship Building, Attention To Detail
Specialization
Candidates must have at least one year of experience as a Service Writer/Advisor or in a closely related role. A high school diploma or GED is required, along with a valid driver's license and a satisfactory Motor Vehicle Report.
Experience Required
Minimum 2 year(s)
Compassionate In-Home caregivers needed! at McLeod Home Care
Lexington, South Carolina, United States - Full Time
Skills Needed
Personal Care Assistance, Light Housekeeping, Meal Preparation, Transportation Services, Monitoring Client Conditions, Updating Care Notes, Dementia Care, Alzheimer's Care, Companion Care, Home Safety Inspections
Specialization
Candidates must be at least 18 years old and have a high school diploma or GED. A minimum of 1 to 2 years of adult personal care assistance experience is required, along with a valid driver's license and a clean driving record.
Experience Required
Minimum 2 year(s)
Head of Portfolio Management & Analytics at Martello Re
City of Hamilton, North Carolina, Bermuda - Full Time
Skills Needed
Portfolio Management, Investment Analytics, Risk Management, Team Leadership, Collaboration, Communication, Analytical Skills, Decision Making, Process Improvement, Asset Allocation, Regulatory Compliance, Capital Markets, Investment Strategies, Ethical Standards, Cross Functional Initiatives, Technology Platforms
Specialization
Candidates should have a degree in finance, economics, or a related field, with a preference for CFA charter holders. A minimum of 10 years of relevant experience in investment management, particularly in insurance or reinsurance, is required.
Experience Required
Minimum 10 year(s)
Customer Support - Associate / Sr Associate at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Documentation, Process Improvement
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Tire Technician at Gills Point S Tire & Auto
Odessa, Texas, United States - Full Time
Skills Needed
Tire Maintenance, Customer Service, Problem Solving, Attention To Detail, Manual Dexterity, Teamwork, Physical Fitness, Technical Knowledge
Specialization
A high school diploma or equivalent is required, along with a willingness to pursue TIA certification. Familiarity with tire repair tools and physical fitness for demanding tasks are also important.
Hub Coordinator at Second Helpings Inc
Indianapolis, Indiana, United States - Full Time
Skills Needed
Food Safety, Organizational Skills, Verbal Communication, Record Keeping, Judgment, Physical Ability, Volunteer Coordination, Inventory Management
Specialization
Candidates must be high school graduates with a valid Indiana driver's license and the ability to achieve ServSafe certification. They should be organized, able to handle multiple priorities, and physically capable of performing essential job functions.
ALMACÉN LUGO_Vendedor/a Electricidad (temporal) at OBRAMAT
Lugo, Galicia, Spain - Full Time
Skills Needed
Customer Service, Sales, Stock Management, Safety Compliance, Team Collaboration, Product Knowledge, Electrical Installation, Renewable Energy Knowledge
Specialization
Candidates should have a minimum of 1 year of experience in electrical product sales and installation. Knowledge of photovoltaic and renewable energy is valued, along with residency in the job location and possession of a driver's license and personal vehicle.
PROMOTOR/A REPARTO COLECCIONABLES GRANADA at Staff Global Group
Granada, Andalusia, Spain - Full Time
Skills Needed
Public Interaction, Child Engagement, Report Filling, Team Collaboration
Specialization
Passion for working with children is essential. Enjoyment in public interaction is highly valued.
Buick GMC Automotive Sales Consultant at Tulley Automotive Group
Nashua, New Hampshire, United States - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Organization, Attention To Detail, Customer Service, Sales Skills, Problem Solving
Specialization
Candidates must have a valid driving license and an acceptable driving record. Excellent communication, time management, organization skills, and attention to detail are essential.
Sales Representative at Southern National Roofing
Greenwood, South Carolina, United States - Full Time
Skills Needed
Sales Experience, Communication Skills, Interpersonal Skills, Negotiation Skills, Self Discipline, Technology Proficiency, Coachable, Trust Building
Specialization
Candidates must have at least 3 years of prior sales experience and a proven track record of achieving sales targets. Strong communication skills and the ability to work flexible hours, including evenings and Saturdays, are essential.
Experience Required
Minimum 2 year(s)
Sales Representative at Southern National Roofing
Glen Burnie, Maryland, United States - Full Time
Skills Needed
Sales, Communication, Interpersonal Skills, Negotiation, Closing Skills, Self Motivated, Results Driven, Team Collaboration, Professional Appearance, Crm Software
Specialization
Candidates should have a proven track record in sales, preferably in a consultative environment. A bachelor's degree or equivalent experience is preferred, along with a valid driver's license and clean driving record.
Experience Required
Minimum 2 year(s)
Foster Care Worker at TFI Family Services, Inc.
Wichita, Kansas, United States - Full Time
Skills Needed
Emotion Regulation, Healthy Communication, Conflict Resolution, Building Healthy Relationships, Training, Licensing, Guidance
Specialization
A Bachelor’s degree in Social Work or a related field with two or more years of experience in the human services field, or a Master’s degree in a human services field is required. Predictive Index assessments assist hiring managers in determining if a candidate may be a good match for the position.
Experience Required
Minimum 2 year(s)
License Owner, Dallas at Stranger Soccer
Dallas, Texas, United States - Full Time
Skills Needed
Soccer, Business Management, Customer Service, Entrepreneurship, Sales, Marketing, Team Leadership, Training, Operations Management, Event Coordination, Community Engagement, Digital Marketing, Brand Development, Customer Experience, Networking, Strategic Planning
Specialization
Candidates should have a passion for soccer and a strong connection to the local soccer scene, along with a business background in management and customer service. An entrepreneurial spirit and commitment to scaling the brand in the market are essential.
Experience Required
Minimum 2 year(s)
Schaltschrankbauer (Ref. DJ130) at Excellent Personaldienstleistungen Lenzburg AG
Lucerne, Lucerne, Switzerland - Full Time
Skills Needed
Control Of Manufactured Systems, Technical Understanding, Teamwork, Reliability, Reading Schemas, Wiring, Testing Of Control Systems
Specialization
Candidates should have experience in control construction or electrical assembly. A technical understanding and precise working method are essential, along with teamwork and reliability.
Experience Required
Minimum 2 year(s)
Customer Care Representative 2 at Percepta South Africa
Cainta, Rizal, Philippines -
Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Problem Solving, Technical Support, Communication, Adaptability, Flexibility, CRM Software, Product Knowledge, Troubleshooting, Organizational Skills, Listening Skills, Team Collaboration, Time Management, Attention to Detail, Sales Skills, Technology Proficiency

Industry

Outsourcing/Offshoring

Description
Summary The Customer Support Representative works under the direct supervision of the Team Leader and is responsible for providing a timely and professional service in response to a wide variety of inquiries and concerns by using available resources to our US retail customers and dealers. The Customer Support Representative will learn and execute the complete call handling process, meet expected customer service levels, support business performance goals of the program by providing a full range customer service experience, and answer regular customer inquiries and concerns via telephone. Responsibilities Promptly processes and answers/resolves customer inquiries, concerns or technical questions, determining the appropriate actions based upon job aids, research, and existing desktop solution tools and taking the appropriate action with utmost priority, speed, and accuracy to ensure service level metrics are achieved and excellent service is provided. Communicate professional, grammatically correct verbal and written responses to customer inquiries and concerns; educate the customer on client products and services. Understand use of technology, scripts, and product knowledge. Actively listens to the consumer providing answers, while controlling the call to lead the consumer in an efficient professional manner. Act as a liaison between customers and dealerships, providing excellent service to both by following up and being organized and knowledgeable. Handle difficult customer issues and avoiding escalation whenever possible in a positive and professional manner. Ensure that all customer contacts are properly logged into FMC360, the CRC’s contact system, to allow for an accurate historical view of customer’s contacts; manage follow-up log and audit documentation of customer files. Use additional resources and escalation points, including: diagnostic information, technical manuals, and call history log to find solutions for basic to intermediate level issues. Master desktop applications, such as FMC360, EyeQ, Intranet, AAF, Search engine, etc. Follow-up with the customer if required, to ensure the full resolution of the problem. Employs customer satisfaction (e.g. AWA) tools according to guidelines. Recommends changes to departmental policies and procedures to improve support services provided to the customer, keeping the Team Leader informed of any issues as they arise. Attend team meetings, pep sessions, focus groups, and training sessions as scheduled. Provides recommendations to Team Leader regarding the resolution of recurring problems. Assists in formulation of problem solving techniques for newly discovered issues. Maintain exceptional product knowledge as it relates to technical support. Remains knowledgeable of product and service offerings, current industry products and technologies. Supports the operations through business processes and practices designed to support employee retention, productivity, profitability, and consumer satisfaction. Suggest marketing offers to customers during service calls. Handle additional projects and assignments as directed. Education High school diploma required Experience 6 months Customer Service experience required Previous experience supporting customers through phone and chat preferred Experience or interest in working with technology is preferred Experience with customer contact systems Skills Adaptability and flexibility to work within different channels within the program as needed Solid computer skills, internet-savvy, and experience using CRM software Ability to type and speak at the same time Strong problem solving, troubleshooting experience, resolving technical problems from start to finish Exceptional oral and written communication skills, portraying a high degree of professionalism with customers and all levels of the organization Experience working in the automotive or wireless telecommunications industry is an asset Strong customer service skills Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow. Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction. Leave it better – We take ownership and leave every process, person, and place better than we found it. Win together – We succeed as one—celebrating, supporting, and showing up for each other. Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out. Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way. #Li-Onsite
Responsibilities
The Customer Support Representative is responsible for providing timely and professional service in response to customer inquiries and concerns. They will handle customer contacts, resolve issues, and ensure excellent service is provided.
Customer Care Representative 2 at Percepta South Africa
Cainta, Rizal, Philippines - Full Time
Skills Needed
Customer Service, Problem Solving, Technical Support, Communication, Adaptability, Flexibility, Crm Software, Product Knowledge, Troubleshooting, Organizational Skills, Listening Skills, Team Collaboration, Time Management, Attention To Detail, Sales Skills, Technology Proficiency
Specialization
A high school diploma is required along with 6 months of customer service experience. Previous experience with phone and chat support, as well as an interest in technology, is preferred.
Partner Sales Engineer at Striim, Inc.
, , United States - Full Time
Skills Needed
Java, Python, Sql, Rest Apis, Json, Xml, Database Management, Etl, Elt, Change Data Capture, Data Warehousing, Data Lakes, Docker, Kubernetes, Cloud Solutions, Kafka
Specialization
Candidates should have over 5 years of experience in roles such as Solutions Architect or Sales Engineer, along with strong technical skills in programming and database management. A bachelor's degree in a relevant field is required.
Experience Required
Minimum 5 year(s)
GC Retail Sales Associate Store 752 at The Guitar Center Company
Montgomery, Alabama, United States - Full Time
Skills Needed
Customer Engagement, Sales Success, Communication Skills, Product Knowledge, Problem Solving, Team Player, Passion For Music, Retail Resilience
Specialization
Candidates should have a passion for music and a proven track record in sales. Strong communication skills and the ability to thrive in a fast-paced retail environment are essential.
Technicien d'Inspection Electricité H/F at Socotec
Chaumont, Grand Est, France - Full Time
Skills Needed
Electrical Inspections, Client Advisory, Report Writing, Regulatory Compliance, Initiative, Organizational Skills, Curiosity, Teamwork
Specialization
Candidates should have a Bac+2 level education in Electromechanics, Electrotechnics, or Maintenance, or relevant professional experience. They should be organized, curious, and possess good interpersonal skills.
Programming Director (Life Enrichment Director) at Monarch Communities
Beverly, Massachusetts, United States - Full Time
Skills Needed
Communication, Time Management, Organizational Skills, Independent Decision Making, Flexibility, Computer Skills, Microsoft Office, Activity Planning, Resident Engagement, Program Coordination, Volunteer Training, Budget Management, Community Partnerships, Social Program Development, Event Planning, Transportation
Specialization
Candidates should have 1 to 3 years of experience in leading activities for the elderly and possess strong communication and organizational skills. A high school diploma or higher education is preferred, along with proficiency in Microsoft Office.
Experience Required
Minimum 2 year(s)
Regional Supervisor, Pre-K Before & After School Programs at HEALTHY KIDS PROGRAMS
City of Yonkers, New York, United States - Full Time
Skills Needed
Leadership, Operational Oversight, Program Quality Assurance, Early Learning, Child Development, Team Leadership, Communication, Organizational Skills, Diversity, Inclusion, Family Engagement, Coaching, Staff Management, Relationship Building, Regulatory Compliance, Curriculum Familiarity
Specialization
Candidates must hold a current NYS teaching certificate and have a bachelor's degree in a related field, with a master's preferred. A minimum of three years of experience in early childhood education or program administration is required, along with at least two years as a Pre-K lead teacher.
Experience Required
Minimum 5 year(s)
Automotive "Bench" Service Advisor - Des Plaines Area at GreatWater 360 Auto Care
Rosemont, Illinois, United States - Full Time
Skills Needed
Customer Service, Sales, Automotive Service, Communication, Teamwork, Problem Solving, Relationship Building, Attention To Detail
Specialization
Candidates must have at least one year of experience as a Service Writer/Advisor or in a closely related role. A high school diploma or GED is required, along with a valid driver's license and a satisfactory Motor Vehicle Report.
Experience Required
Minimum 2 year(s)
Compassionate In-Home caregivers needed! at McLeod Home Care
Lexington, South Carolina, United States - Full Time
Skills Needed
Personal Care Assistance, Light Housekeeping, Meal Preparation, Transportation Services, Monitoring Client Conditions, Updating Care Notes, Dementia Care, Alzheimer's Care, Companion Care, Home Safety Inspections
Specialization
Candidates must be at least 18 years old and have a high school diploma or GED. A minimum of 1 to 2 years of adult personal care assistance experience is required, along with a valid driver's license and a clean driving record.
Experience Required
Minimum 2 year(s)
Head of Portfolio Management & Analytics at Martello Re
City of Hamilton, North Carolina, Bermuda - Full Time
Skills Needed
Portfolio Management, Investment Analytics, Risk Management, Team Leadership, Collaboration, Communication, Analytical Skills, Decision Making, Process Improvement, Asset Allocation, Regulatory Compliance, Capital Markets, Investment Strategies, Ethical Standards, Cross Functional Initiatives, Technology Platforms
Specialization
Candidates should have a degree in finance, economics, or a related field, with a preference for CFA charter holders. A minimum of 10 years of relevant experience in investment management, particularly in insurance or reinsurance, is required.
Experience Required
Minimum 10 year(s)
Customer Support - Associate / Sr Associate at Sutherland
Navi Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Documentation, Process Improvement
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Tire Technician at Gills Point S Tire & Auto
Odessa, Texas, United States - Full Time
Skills Needed
Tire Maintenance, Customer Service, Problem Solving, Attention To Detail, Manual Dexterity, Teamwork, Physical Fitness, Technical Knowledge
Specialization
A high school diploma or equivalent is required, along with a willingness to pursue TIA certification. Familiarity with tire repair tools and physical fitness for demanding tasks are also important.
Hub Coordinator at Second Helpings Inc
Indianapolis, Indiana, United States - Full Time
Skills Needed
Food Safety, Organizational Skills, Verbal Communication, Record Keeping, Judgment, Physical Ability, Volunteer Coordination, Inventory Management
Specialization
Candidates must be high school graduates with a valid Indiana driver's license and the ability to achieve ServSafe certification. They should be organized, able to handle multiple priorities, and physically capable of performing essential job functions.
ALMACÉN LUGO_Vendedor/a Electricidad (temporal) at OBRAMAT
Lugo, Galicia, Spain - Full Time
Skills Needed
Customer Service, Sales, Stock Management, Safety Compliance, Team Collaboration, Product Knowledge, Electrical Installation, Renewable Energy Knowledge
Specialization
Candidates should have a minimum of 1 year of experience in electrical product sales and installation. Knowledge of photovoltaic and renewable energy is valued, along with residency in the job location and possession of a driver's license and personal vehicle.
PROMOTOR/A REPARTO COLECCIONABLES GRANADA at Staff Global Group
Granada, Andalusia, Spain - Full Time
Skills Needed
Public Interaction, Child Engagement, Report Filling, Team Collaboration
Specialization
Passion for working with children is essential. Enjoyment in public interaction is highly valued.
Buick GMC Automotive Sales Consultant at Tulley Automotive Group
Nashua, New Hampshire, United States - Full Time
Skills Needed
Verbal Communication, Written Communication, Time Management, Organization, Attention To Detail, Customer Service, Sales Skills, Problem Solving
Specialization
Candidates must have a valid driving license and an acceptable driving record. Excellent communication, time management, organization skills, and attention to detail are essential.
Sales Representative at Southern National Roofing
Greenwood, South Carolina, United States - Full Time
Skills Needed
Sales Experience, Communication Skills, Interpersonal Skills, Negotiation Skills, Self Discipline, Technology Proficiency, Coachable, Trust Building
Specialization
Candidates must have at least 3 years of prior sales experience and a proven track record of achieving sales targets. Strong communication skills and the ability to work flexible hours, including evenings and Saturdays, are essential.
Experience Required
Minimum 2 year(s)
Sales Representative at Southern National Roofing
Glen Burnie, Maryland, United States - Full Time
Skills Needed
Sales, Communication, Interpersonal Skills, Negotiation, Closing Skills, Self Motivated, Results Driven, Team Collaboration, Professional Appearance, Crm Software
Specialization
Candidates should have a proven track record in sales, preferably in a consultative environment. A bachelor's degree or equivalent experience is preferred, along with a valid driver's license and clean driving record.
Experience Required
Minimum 2 year(s)
Foster Care Worker at TFI Family Services, Inc.
Wichita, Kansas, United States - Full Time
Skills Needed
Emotion Regulation, Healthy Communication, Conflict Resolution, Building Healthy Relationships, Training, Licensing, Guidance
Specialization
A Bachelor’s degree in Social Work or a related field with two or more years of experience in the human services field, or a Master’s degree in a human services field is required. Predictive Index assessments assist hiring managers in determining if a candidate may be a good match for the position.
Experience Required
Minimum 2 year(s)
License Owner, Dallas at Stranger Soccer
Dallas, Texas, United States - Full Time
Skills Needed
Soccer, Business Management, Customer Service, Entrepreneurship, Sales, Marketing, Team Leadership, Training, Operations Management, Event Coordination, Community Engagement, Digital Marketing, Brand Development, Customer Experience, Networking, Strategic Planning
Specialization
Candidates should have a passion for soccer and a strong connection to the local soccer scene, along with a business background in management and customer service. An entrepreneurial spirit and commitment to scaling the brand in the market are essential.
Experience Required
Minimum 2 year(s)
Schaltschrankbauer (Ref. DJ130) at Excellent Personaldienstleistungen Lenzburg AG
Lucerne, Lucerne, Switzerland - Full Time
Skills Needed
Control Of Manufactured Systems, Technical Understanding, Teamwork, Reliability, Reading Schemas, Wiring, Testing Of Control Systems
Specialization
Candidates should have experience in control construction or electrical assembly. A technical understanding and precise working method are essential, along with teamwork and reliability.
Experience Required
Minimum 2 year(s)