Are you a friendly, organised, and people-loving superstar? Do you thrive in a fast-paced environment and enjoy making someone’s day better? If that sounds like you, we want you on our team!
We’re looking for a Front of House Service Advisor to be the warm, professional face of our busy and friendly workshop. You’ll be helping customers, managing bookings, and making sure everything runs like a well-oiled machine!

As the first point of contact, you’ll be responsible for:

• Greeting and assisting customers in person, over the phone, and via email
• Managing bookings for MOTs, servicing, and repairs
• Estimating and quoting jobs accurately for customers
• Ordering required parts and checking that the correct parts are received
• Providing clear updates to customers by liaising with our workshop team
• Processing payments and ensuring smooth handovers
• Maintaining a clean, organised, and professional reception area
• Using computer systems confidently to manage schedules, estimates, and communication (strong IT skills are essential)

What You Must Have:

• Previous experience in a service advisor, receptionist, or front-of-house role within the automotive or garage industry
• Strong customer service and communication skills
• Confident working in a busy, fast-paced environment
• Excellent organisational and multitasking abilities
• A keen interest in the motor trade and a willingness to learn