POSITION OVERVIEW:

We are seeking an E-commerce Platform Specialist who will take charge of managing our online presence across various e-commerce platforms like Shopee, Lazada, Amazon and our official website. The ideal candidate is detail-oriented, has a strong understanding of e-commerce operations, and is ready to contribute to our success by optimizing sales and enhancing customer satisfaction.

QUALIFICATIONS:

• Diploma in Business, Marketing, or a related field.
• Minimum of 2 years of experience in e-commerce or digital marketing.
• Must be proficient in managing e-commerce platforms like Shopee, Lazada, etc.
• Strong analytical skills with the ability to interpret sales data.
• Excellent communication skills, both written and verbal.
• Ability to multitask, prioritize, and manage time effectively.
• Independant and able to work on weekends
• Fast learner and able to work under pressure

• Manage and optimize our presence on e-commerce marketplaces (Shopee, Lazada, and others).
• Upload and update product listings, ensuring accuracy and optimization for search and sales.
• Collaborate with designers to create effective and engaging campaign materials.
• Oversee daily order management, including processing and fulfillment.
• Provide exceptional after-sales service, handling customer inquiries and issues.
• Monitor category performance, drive daily operations, and ensure sales targets are met.
• Analyze sales data daily, weekly, and monthly to provide insights and recommendations.
• Manage traffic and advertising on various platforms, optimizing for the best results.
• Communicate with platform partners to negotiate resources and improve business opportunities.