POSITION SUMMARY:

Responsible for all functions in the Loan Servicing and Closing Department: Small business loan servicing, daily operations, collections, REOs, customer service, reporting, analysis, and continued business growth.
The Portfolio and Servicing Manager (PSM) manages all aspects of the Loan
Administration process, including the onboarding of new loans, and modifications to existing loans, daily payments, escrow activity, secondary market loan sales, management of contracts, portfolio analysis, collections, delinquency, risk management, and year-end activities.

QUALIFICATIONS:

Degree in accounting, business, economics, finance, or equivalent combination of training and experience required.
5-7 years experience in loan servicing, portfolio and asset management, and financial analysis.
Proven ability to build relationships with potential clients and businesses, lending partners, and third-party contractors.
Prior work-related experience and knowledge of Small Business Administration (SBA) lending, HUD, and traditional and alternative loan programs are beneficial.
Hands-on experience working with small business owners is a plus.
Excellent verbal, written, and interpersonal communication skills.
Self-starter and problem solver.
Detail–oriented individual with an ability to work independently and with a team.
Fluency in MS Office suite (Excel, Word, PowerPoint) and superior analytical skills are required
Job Type: Full-time (40 hours/week) (Non-remote)
Compensation: $75,000/year plus benefits

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Phone allowance
• Expense spending account
• Mileage reimbursement
• Life insurance
• AD&D insurance
• Disability Insurance
• Retirement plan

Work Location: 111 E. Liberty Street, Suite 100, Savannah, GA 31401
Job Type: Full-time
Pay: $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience:

• Portfolio management: 5 years (Preferred)
• Financial analysis: 5 years (Preferred)

Ability to Commute:

• Savannah, GA 31401 (Required)

Work Location: In perso

Compliance: Maintains proper compliance for all loans according to funding agreements and regulations. Responsible for the portfolio’s overall performance, asset management, and quality control. Assist with annual program and organizational audits. Monitor internal processes and provide recommendations to ensure the department remains compliant with regulatory changes.
Budget: Responsible for departmental budget and oversees third-party contracts, responsible for departmental cost savings and leading the loan servicing team to seek efficiencies.
Reports: Generate and review delinquency and liquidation reports, contract status, goal status, and portfolio audit to the President & CEO. Performs quarterly portfolio management reports for presentation to the Board of Directors and portfolio analysis report for loan committee every 3 weeks.
Management Team Responsibilities: Manage a team in the loan closing and servicing department. Hold regular meetings to include a prepared agenda and meeting objectives. Support other team members and be an active member of the Management Team. Assist Senior management on other projects or deliverables, as needed.