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Service Desk Analyst at SW Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Microsoft Products, Problem Solving, Teamwork, Incident Management, Landesk
Specialization
Candidates should have a customer services background with excellent communication skills and knowledge of Microsoft products. Previous experience on a service desk and familiarity with LANDesk are desired.
Deposit Risk Analyst at BancFirst Corporation
Oklahoma City, OK 73102, USA - Full Time
Skills Needed
Communication Skills, Computer Skills, Motion, Microsoft Excel, Analytical Skills, Typing
Qualification
Graduate
AI Solutions Analyst at Zamp
, , India - Full Time
Skills Needed
Business Analysis, Process Understanding, Problem Solving, Programming, Communication, Customer Orientation, Workflow Modelling, Collaboration
Specialization
Candidates should have 0-2 years of experience in business/analyst roles and a strong academic foundation, preferably with an undergraduate degree in Computer Science. Proficiency in basic programming and excellent problem-solving skills are essential.
Monetization Analyst at 9D Technologies & Imagination AI
Rawalpindi, Punjab, Pakistan - Full Time
Skills Needed
Monetization Strategies, Data Analysis, A/B Testing, Collaboration, Ad Networks, Problem Solving, User Experience, Performance Optimization, Communication, Self Driven, Industry Trends, Mobile App Ecosystem, Subscription Models, In App Purchases, Key Performance Indicators, Mediation Platforms
Specialization
A bachelor's degree in Business, Marketing, Economics, or a related field is required, along with approximately 2 years of experience in ad monetization or a similar role. Candidates should have a good understanding of the mobile app ecosystem and strong analytical skills.
Experience Required
Minimum 2 year(s)
IAM Security Analyst at Cloudflake
, , - Full Time
Skills Needed
Access Governance, Identity Governance, Policy Enforcement, Role Management, Access Certifications, Privileged Access Management, Iam Security Standards, Scripting, Application Development
Specialization
Candidates should have an in-depth understanding of access governance and experience with Identity Governance & Administration solutions. Familiarity with IAM security standards and policies, as well as scripting or application development, is preferred.
Experience Required
Minimum 2 year(s)
Market Analyst, APAC at Modo Energy
London, England, United Kingdom - Full Time
Skills Needed
Market Analysis, Data Analysis, Python, Communication, Critical Thinking, Quantitative Skills, Analytical Skills, Energy Transition Technologies, Power Markets, Battery Energy Storage, Clean Energy, Research, Collaboration, Networking, User Engagement, Content Creation
Specialization
Candidates should have professional-level fluency in English and at least 1 year of experience in power markets. In-depth knowledge of electricity systems and experience in data analysis using Python are also required.
Sr. Security Analyst at OpenText
Richmond Hill, ON L4B 4N8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Deskside Analyst at Nordic Healthcare Group (NHG)
London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Effective Communication, Conflict Resolution, Relationship Building, Task Prioritization, Technical Documentation, Patient Care Understanding, It Fundamentals, Training Others, Data Analysis, Critical Thinking, Proactive Decision Making, Collaboration Tools, Hardware Support, Sla Management, Inventory Management
Specialization
Candidates generally require a Bachelor’s degree and 3 years of related experience, or 6 years of related experience in lieu of a degree. Experience in IT support, training, and troubleshooting is essential, along with a broad knowledge of technology and audio-visual hardware.
Experience Required
Minimum 2 year(s)
Post Closing Analyst at HomeXpress Mortgage Corp
Santa Ana, California, United States - Full Time
Skills Needed
Communication Skills, Attention To Detail, Task Prioritization, Deadline Management, Microsoft Office Suite, Problem Solving, Documentation, Quality Checks, Collaboration, Organizational Skills
Specialization
Candidates should have a high school diploma or equivalent, with a preference for a degree in business or finance. A minimum of 2 years of experience in mortgage lending and post-closing documentation is required.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Quartile
, , Brazil - Full Time
Skills Needed
Service Desk, Incident Resolution, Ms Cloud Services, O365, Device Compliance, Antivirus Maintenance, Documentation Practices, Powershell, Cli, Bash, Json, Ms Endpoint Manager, Zoom, Teams, Slack, Jira, Confluence
Specialization
Candidates should have a Bachelor's Degree in Information Technology and 2-4 years of experience with MS Cloud Services. Preferred certifications include Microsoft 365 Certified: Fundamentals and Microsoft Certified: Azure Fundamentals.
Experience Required
Minimum 2 year(s)
Data Privacy Analyst at AND Digital
Manchester, England, United Kingdom - Full Time
Skills Needed
Data Privacy, Gdpr, Ccpa, Eu Ai Act, Dpias, Cross Border Transfer Assessments, Legitimate Interest Assessments, Data Protection, Privacy Frameworks, Communication, Influencing, Analytical Skills, Problem Solving, Privacy Audits, Training, Policy Implementation
Specialization
The ideal candidate should have hands-on experience with privacy regulations and processes. Certification in data protection and strong communication skills are also essential.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Satellite Office
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Obsessed, Technical Support, Troubleshooting, Incident Management, Collaboration, Process Improvement, Documentation, Service Requests, Technical Issues, User Inquiries, Ticket Management, Knowledge Base, Technology Systems, Network Connectivity, Hardware, Software
Specialization
A degree in Computer Science or a related field is beneficial, along with a proven track record in customer service. Understanding of service management tools and technology infrastructure is also required.
Supply Chain Analyst at Coats Group plc
, , India - Full Time
Skills Needed
Supply Chain Management, Logistics, Inventory Management, Warehouse Operations, Communication Skills, Ms Office Excel, Powerpoint, Analytics Dashboards, Attention To Detail, Process Improvement, Safety Compliance, Client Coordination, Sap Knowledge, Reporting Skills, Team Supervision, Kpi Management
Specialization
Candidates should have a bachelor's degree in a relevant domain and possess good written and verbal communication skills. Experience of 2-3 years in the relevant field or a fresh postgraduate degree in supply chain or operations is preferred.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at National Trench Safety, Inc
Houston, Texas, United States - Full Time
Skills Needed
Excellent Communication, Organizational Skills, Strong Telephone Skills, Customer Service Skills, Analytical Skills, Problem Solving Skills, Windows Terminal Server Support, Printer Technologies, Microsoft Platforms, Ticketing Solutions, Troubleshooting, Incident Escalation, Technical Documentation, It Configuration, Network Security, Hardware Setup
Specialization
An associate degree in information technology is preferred, along with a minimum of two years of experience in an IT Help Desk or Service Desk role. Strong communication, analytical, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Data Quality Analyst at Equifax
, , India - Full Time
Skills Needed
Data Quality, Data Analysis, Sql, Python, Hadoop, Data Governance, Business Intelligence, Tableau, Looker, Communication Skills, Project Management, Data Modernization, Continuous Improvement, Data Quality Assurance, Analytical Skills, Creativity
Specialization
Candidates should have a bachelor's or advanced degree in a quantitative discipline and at least 2 years of experience in data analysis. Proficiency in data analysis methods and tools such as SQL, Python, and business intelligence tools is essential.
Experience Required
Minimum 2 year(s)
Intelligence Analyst at General Dynamics Information Technology
, , United States - Full Time
Skills Needed
Evaluate Information, Intelligence Analysis, Intelligence Reports, Analytical Procedures, Data Collection, Intelligence Methods, Business Processes, Relevant Technologies, Researching, Writing Intelligence Reports, Coalition Information Sharing, Feedback And Metrics, Special Projects, Military Education, Foreign Disclosure Officers, Multinational Customers
Specialization
Candidates must have 3+ years of related experience and possess a TS/SCI clearance. A BA/BS degree is required, although additional years of experience may be substituted.
Experience Required
Minimum 2 year(s)
Programmeur-analyste at Renaud-Bray
Montreal, Quebec, Canada - Full Time
Skills Needed
C#, Api Development, Application Development, Code Review, Functional Analysis, Bug Fixing, Technical Architecture, Application Performance, .Net Framework, .Net Core, Svelte, Azure Devops, Ci/Cd Pipelines, Atlassian Tools, Sql Server, Stored Procedures
Specialization
The position requires 5 years of experience in application and API development, along with a DEC or higher degree in computer science. Proficiency in C#, Visual Studio, and relational databases is essential.
Experience Required
Minimum 5 year(s)
UCAP Program Analyst at General Dynamics Information Technology
Anykščiai, Utena County, Lithuania - Full Time
Skills Needed
Business Needs, Planning Ability, Technical Requirements, Communication Skills, Stakeholder Engagement, Metrics Consolidation, Scheduling, Documentation, Workflow Improvements, System Development, Performance Analysis, Budgeting, Contract Management, Training Materials, Powerpoint Assistance, User Needs Analysis
Specialization
A Bachelor’s degree in a related field and at least 2 years of experience are required. Candidates should have experience in gathering and documenting business requirements and possess excellent communication skills.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Centorrino Technologies
Canberra, , Australia - Full Time
Skills Needed
Customer Service, Ict Support, Troubleshooting, Problem Solving, Itil Principles, Knowledge Management, Collaboration, Quality Assurance
Specialization
The ideal candidate will have a strong customer service mindset and proven experience in ICT support. Familiarity with ITIL frameworks and sound analytical skills are essential for diagnosing and resolving technical issues.
Experience Required
Minimum 2 year(s)
AR Reporting Analyst at Paramount Global MTV Asia Nickelodeon Asia
Nashville, Tennessee, United States - Full Time
Skills Needed
Accounts Receivable, Reporting, Data Analysis, Variance Analysis, Dashboard Creation, Financial Reporting, Microsoft Excel, Sap, Oracle, Communication Skills, Problem Solving, Detail Oriented, Time Management, Team Collaboration, Compliance, Media Industry
Specialization
Candidates should have 2+ years of related experience and strong knowledge of Microsoft Excel. A bachelor's degree in Finance, Accounting, or a related field is preferred, along with experience in SAP and/or Oracle.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at SW Group
Liverpool, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Verbal Communication, Written Communication, Microsoft Products, Problem-Solving, Teamwork, Incident Management, LANDesk

Industry

Financial Services

Description
Company Description Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals. Job Description What will you be doing? We’re seeking a talented Service Desk Analyst to join our team in Liverpool, responsible for providing first line technical support to all Evelyn Partners staff, answering the Service Desk phone, logging Incidents and Requests and responding to queries raised by email or self-service. The team provides shift cover with current Service Desk operations between 07:30 - 18:00 Mon - Fri. For this role you would be required to work 08:00-16:00 or 09:00-17:00. As Service Desk Analyst, your responsibilities will include among others: Provide excellent Customer Service via the telephone, email and customer portal, maintaining rapport with Customers by displaying a detailed understanding of their support requirements Log all Incidents and Requests in LANDesk Using the impact and urgency matrix, ensure that all Incidents are assigned the appropriate SLA Manage all Service Desk tickets, escalating Incidents and Requests to support teams or DevOps teams as appropriate Understand and proactively operate the escalations procedure defined in the Incident Management process Maintain high-levels of incident ownership through the incident lifecycle to a satisfactory Customer resolution and consistently meet Service Desk (KPI) Key Performance Indicators as set by the Service Desk Team leader Qualifications To be successful in this role, you should: A customer services background with excellent customer service skills Excellent verbal and written communication skills Have an in-depth knowledge of Microsoft products including Office 2010 - 2016 Ability to deal with potentially stressful situations Ability to work in a team as well as on own Excellent problem-solving skills and the ability to work under pressure Desired: Previous experience working on a Service Desk Previous knowledge / experience of using LANDesk Degree level ITIL Foundation Additional Information As a colleague here at Evelyn Partners you will have access to benefits that include: Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.
Responsibilities
The Service Desk Analyst will provide first line technical support to all Evelyn Partners staff, logging incidents and requests while responding to queries. Responsibilities include managing service desk tickets and ensuring customer satisfaction throughout the incident lifecycle.
Service Desk Analyst at SW Group
Liverpool, England, United Kingdom - Full Time
Skills Needed
Customer Service, Verbal Communication, Written Communication, Microsoft Products, Problem Solving, Teamwork, Incident Management, Landesk
Specialization
Candidates should have a customer services background with excellent communication skills and knowledge of Microsoft products. Previous experience on a service desk and familiarity with LANDesk are desired.
Deposit Risk Analyst at BancFirst Corporation
Oklahoma City, OK 73102, USA - Full Time
Skills Needed
Communication Skills, Computer Skills, Motion, Microsoft Excel, Analytical Skills, Typing
Qualification
Graduate
AI Solutions Analyst at Zamp
, , India - Full Time
Skills Needed
Business Analysis, Process Understanding, Problem Solving, Programming, Communication, Customer Orientation, Workflow Modelling, Collaboration
Specialization
Candidates should have 0-2 years of experience in business/analyst roles and a strong academic foundation, preferably with an undergraduate degree in Computer Science. Proficiency in basic programming and excellent problem-solving skills are essential.
Monetization Analyst at 9D Technologies & Imagination AI
Rawalpindi, Punjab, Pakistan - Full Time
Skills Needed
Monetization Strategies, Data Analysis, A/B Testing, Collaboration, Ad Networks, Problem Solving, User Experience, Performance Optimization, Communication, Self Driven, Industry Trends, Mobile App Ecosystem, Subscription Models, In App Purchases, Key Performance Indicators, Mediation Platforms
Specialization
A bachelor's degree in Business, Marketing, Economics, or a related field is required, along with approximately 2 years of experience in ad monetization or a similar role. Candidates should have a good understanding of the mobile app ecosystem and strong analytical skills.
Experience Required
Minimum 2 year(s)
IAM Security Analyst at Cloudflake
, , - Full Time
Skills Needed
Access Governance, Identity Governance, Policy Enforcement, Role Management, Access Certifications, Privileged Access Management, Iam Security Standards, Scripting, Application Development
Specialization
Candidates should have an in-depth understanding of access governance and experience with Identity Governance & Administration solutions. Familiarity with IAM security standards and policies, as well as scripting or application development, is preferred.
Experience Required
Minimum 2 year(s)
Market Analyst, APAC at Modo Energy
London, England, United Kingdom - Full Time
Skills Needed
Market Analysis, Data Analysis, Python, Communication, Critical Thinking, Quantitative Skills, Analytical Skills, Energy Transition Technologies, Power Markets, Battery Energy Storage, Clean Energy, Research, Collaboration, Networking, User Engagement, Content Creation
Specialization
Candidates should have professional-level fluency in English and at least 1 year of experience in power markets. In-depth knowledge of electricity systems and experience in data analysis using Python are also required.
Sr. Security Analyst at OpenText
Richmond Hill, ON L4B 4N8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Sr. Deskside Analyst at Nordic Healthcare Group (NHG)
London, England, United Kingdom - Full Time
Skills Needed
Attention To Detail, Effective Communication, Conflict Resolution, Relationship Building, Task Prioritization, Technical Documentation, Patient Care Understanding, It Fundamentals, Training Others, Data Analysis, Critical Thinking, Proactive Decision Making, Collaboration Tools, Hardware Support, Sla Management, Inventory Management
Specialization
Candidates generally require a Bachelor’s degree and 3 years of related experience, or 6 years of related experience in lieu of a degree. Experience in IT support, training, and troubleshooting is essential, along with a broad knowledge of technology and audio-visual hardware.
Experience Required
Minimum 2 year(s)
Post Closing Analyst at HomeXpress Mortgage Corp
Santa Ana, California, United States - Full Time
Skills Needed
Communication Skills, Attention To Detail, Task Prioritization, Deadline Management, Microsoft Office Suite, Problem Solving, Documentation, Quality Checks, Collaboration, Organizational Skills
Specialization
Candidates should have a high school diploma or equivalent, with a preference for a degree in business or finance. A minimum of 2 years of experience in mortgage lending and post-closing documentation is required.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Quartile
, , Brazil - Full Time
Skills Needed
Service Desk, Incident Resolution, Ms Cloud Services, O365, Device Compliance, Antivirus Maintenance, Documentation Practices, Powershell, Cli, Bash, Json, Ms Endpoint Manager, Zoom, Teams, Slack, Jira, Confluence
Specialization
Candidates should have a Bachelor's Degree in Information Technology and 2-4 years of experience with MS Cloud Services. Preferred certifications include Microsoft 365 Certified: Fundamentals and Microsoft Certified: Azure Fundamentals.
Experience Required
Minimum 2 year(s)
Data Privacy Analyst at AND Digital
Manchester, England, United Kingdom - Full Time
Skills Needed
Data Privacy, Gdpr, Ccpa, Eu Ai Act, Dpias, Cross Border Transfer Assessments, Legitimate Interest Assessments, Data Protection, Privacy Frameworks, Communication, Influencing, Analytical Skills, Problem Solving, Privacy Audits, Training, Policy Implementation
Specialization
The ideal candidate should have hands-on experience with privacy regulations and processes. Certification in data protection and strong communication skills are also essential.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Satellite Office
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Customer Obsessed, Technical Support, Troubleshooting, Incident Management, Collaboration, Process Improvement, Documentation, Service Requests, Technical Issues, User Inquiries, Ticket Management, Knowledge Base, Technology Systems, Network Connectivity, Hardware, Software
Specialization
A degree in Computer Science or a related field is beneficial, along with a proven track record in customer service. Understanding of service management tools and technology infrastructure is also required.
Supply Chain Analyst at Coats Group plc
, , India - Full Time
Skills Needed
Supply Chain Management, Logistics, Inventory Management, Warehouse Operations, Communication Skills, Ms Office Excel, Powerpoint, Analytics Dashboards, Attention To Detail, Process Improvement, Safety Compliance, Client Coordination, Sap Knowledge, Reporting Skills, Team Supervision, Kpi Management
Specialization
Candidates should have a bachelor's degree in a relevant domain and possess good written and verbal communication skills. Experience of 2-3 years in the relevant field or a fresh postgraduate degree in supply chain or operations is preferred.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at National Trench Safety, Inc
Houston, Texas, United States - Full Time
Skills Needed
Excellent Communication, Organizational Skills, Strong Telephone Skills, Customer Service Skills, Analytical Skills, Problem Solving Skills, Windows Terminal Server Support, Printer Technologies, Microsoft Platforms, Ticketing Solutions, Troubleshooting, Incident Escalation, Technical Documentation, It Configuration, Network Security, Hardware Setup
Specialization
An associate degree in information technology is preferred, along with a minimum of two years of experience in an IT Help Desk or Service Desk role. Strong communication, analytical, and problem-solving skills are essential.
Experience Required
Minimum 2 year(s)
Data Quality Analyst at Equifax
, , India - Full Time
Skills Needed
Data Quality, Data Analysis, Sql, Python, Hadoop, Data Governance, Business Intelligence, Tableau, Looker, Communication Skills, Project Management, Data Modernization, Continuous Improvement, Data Quality Assurance, Analytical Skills, Creativity
Specialization
Candidates should have a bachelor's or advanced degree in a quantitative discipline and at least 2 years of experience in data analysis. Proficiency in data analysis methods and tools such as SQL, Python, and business intelligence tools is essential.
Experience Required
Minimum 2 year(s)
Intelligence Analyst at General Dynamics Information Technology
, , United States - Full Time
Skills Needed
Evaluate Information, Intelligence Analysis, Intelligence Reports, Analytical Procedures, Data Collection, Intelligence Methods, Business Processes, Relevant Technologies, Researching, Writing Intelligence Reports, Coalition Information Sharing, Feedback And Metrics, Special Projects, Military Education, Foreign Disclosure Officers, Multinational Customers
Specialization
Candidates must have 3+ years of related experience and possess a TS/SCI clearance. A BA/BS degree is required, although additional years of experience may be substituted.
Experience Required
Minimum 2 year(s)
Programmeur-analyste at Renaud-Bray
Montreal, Quebec, Canada - Full Time
Skills Needed
C#, Api Development, Application Development, Code Review, Functional Analysis, Bug Fixing, Technical Architecture, Application Performance, .Net Framework, .Net Core, Svelte, Azure Devops, Ci/Cd Pipelines, Atlassian Tools, Sql Server, Stored Procedures
Specialization
The position requires 5 years of experience in application and API development, along with a DEC or higher degree in computer science. Proficiency in C#, Visual Studio, and relational databases is essential.
Experience Required
Minimum 5 year(s)
UCAP Program Analyst at General Dynamics Information Technology
Anykščiai, Utena County, Lithuania - Full Time
Skills Needed
Business Needs, Planning Ability, Technical Requirements, Communication Skills, Stakeholder Engagement, Metrics Consolidation, Scheduling, Documentation, Workflow Improvements, System Development, Performance Analysis, Budgeting, Contract Management, Training Materials, Powerpoint Assistance, User Needs Analysis
Specialization
A Bachelor’s degree in a related field and at least 2 years of experience are required. Candidates should have experience in gathering and documenting business requirements and possess excellent communication skills.
Experience Required
Minimum 2 year(s)
Service Desk Analyst at Centorrino Technologies
Canberra, , Australia - Full Time
Skills Needed
Customer Service, Ict Support, Troubleshooting, Problem Solving, Itil Principles, Knowledge Management, Collaboration, Quality Assurance
Specialization
The ideal candidate will have a strong customer service mindset and proven experience in ICT support. Familiarity with ITIL frameworks and sound analytical skills are essential for diagnosing and resolving technical issues.
Experience Required
Minimum 2 year(s)
AR Reporting Analyst at Paramount Global MTV Asia Nickelodeon Asia
Nashville, Tennessee, United States - Full Time
Skills Needed
Accounts Receivable, Reporting, Data Analysis, Variance Analysis, Dashboard Creation, Financial Reporting, Microsoft Excel, Sap, Oracle, Communication Skills, Problem Solving, Detail Oriented, Time Management, Team Collaboration, Compliance, Media Industry
Specialization
Candidates should have 2+ years of related experience and strong knowledge of Microsoft Excel. A bachelor's degree in Finance, Accounting, or a related field is preferred, along with experience in SAP and/or Oracle.
Experience Required
Minimum 2 year(s)
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