Full job description

My well established, market leading Client is urgently recruiting for an experienced and proactive Business Analyst to undertake a comprehensive assessment of their operational processes, systems, and ways of working. This is an exciting opportunity to play a key role in identifying improvements that will enhance efficiency, standardise processes, and support the continued growth of the business.

Working closely with stakeholders across Sales, Operations, and the wider organisation, you will analyse current practices, identify opportunities for automation and process optimisation, and develop recommendations that will shape future business transformation initiatives.

Key Responsibilities

• Conduct a thorough review of existing business processes, systems, and operational workflows across the organisation.
• Document current processes and identify opportunities to standardise systems and ways of working to create a consistent, scalable operating model.
• Analyse manual processes, repetitive tasks, and duplicate data entry, recommending opportunities for automation and process improvement.
• Identify efficiencies that will:
  • Reduce duplicate data and manual administration.
  • Accelerate order processing.
  • Improve the management of contract information.
  • Enable workflow automation and system integration.
• Work collaboratively with Sales, Operations, and other key stakeholders to understand current challenges and identify opportunities for improvement.
• Review and optimise the end-to-end order fulfilment process to improve speed, efficiency, and customer service.
• Recommend appropriate business analysis tools, methodologies, and best-practice approaches for capturing, documenting, and managing business requirements.
• Produce high-quality documentation, including process maps, business requirements, gap analyses, and recommendations to support future solution design and implementation.

About You

You will be an experienced Business Analyst with a proven track record of reviewing and improving business operations. You will be comfortable engaging with stakeholders at all levels and have strong analytical, facilitation, and documentation skills.

Essential Skills & Experience

• Proven experience as a Business Analyst within operational improvement, business transformation, or change programmes.
• Strong process mapping and business process improvement experience.
• Experience analysing operational workflows and identifying opportunities for automation and efficiency gains.
• Excellent stakeholder management and workshop facilitation skills.
• Strong analytical and problem-solving abilities.
• Experience producing business requirements, process documentation, and recommendations.
• Excellent written and verbal communication skills.
• This role will be based in Andover 4 days a week onsite, it is inside IR35, please send an up to date CV for more information on a great role with a fantastic Client.