Position Summary
Why join our team?
This role sits in the Mobile B2B Operator team, a key growth area in Samsung for the next 2-3 years. In B2B, we have a huge opportunity to grow to be the same share of the market as our consumer colleagues by delivering incremental revenue through our key B2B channel partners.
The team is full of incredibly friendly, hard-working and supportive people who share an ambition to achieve individually and collectively – and they do it with a smile on their face with humour never far below the surface!
We have an ever-strengthening B2B proposition, not relying simply on our hardware (smartphone, tablet, companion products, accessories) but also driven by our security proposition (Knox), and a range of service propositions.
2025 will be a period of incredible focus requiring energy, hard work, creativity and execution to deliver the growth we are targeting to make the B2B Operator channel a star of the UK business.
The team sits within the MX B2B Operator team and is responsible for driving growth in revenue and market share across key strategic products and services.
Role and Responsibilities

Your key responsibilities

• The purpose of the Enterprise Channel Development Manager role is to grow our revenues and share of wallet across our Operator Partner’s Large Enterprise (+250) business channels (both public and private sector) by influencing and building propositions to engage end user business customers.
• Focusing on key strategic pillars in 2025 including Enterprise Edition devices, our exceptional rugged portfolio and Sales enablement platform; key revenue streams will include Smartphone, Tablet, PC and Knox services.
• This role will be responsible for effectively building and managing the Operator’s Enterprise run rate business alongside the pipeline of new opportunities, including upskilling and supporting their Enterprise Sales teams with industry insight, end customer engagement and product updates.
• Working in close partnership with the Samsung Enterprise Sales Team, this role will be critical in delivering against core Key Performance Indicators: Sell In revenue, stock management and sell out revenue working within a centrally defined commercial framework.

What we need for this role

To be successful, you will possess the following skills and attributes:

• A seasoned and respected relationship management professional having worked in the same (or similar) industry
• Exceptional knowledge of Enterprise business, including customer decision journey (for both Public and Private sector) and a proven track record to influence the outcome of that journey
• Excellent analytical skills, coupled with high attention to detail.
• Experience in commercial planning, forecasting and stock management
• Strong interpersonal skills and the ability to develop strong relationships with Telco B2B executives.
• Extraordinary communicator – the ability to present openly and effectively in 1:1 and 1: many environments, across all levels of an organisation from CxO to Sales teams.
• Agility and resilience to work and influence within a Samsung matrix environment at a Local, Regional and Worldwide level.
• Real passion for learning new things, continuous improvement, sharing standard processes.
• Thrive in a fast moving, high growth environment
• Experience with Salesforce (or similar CMS)

Enterprise Channel Management

• Responsible for all Samsung device and service sales into the Operator’s Enterprise Business Unit, including Public and Private Sector.
• Deliver agreed target sell in and sell out revenues from the Operator’s Enterprise division, to contribute to the Operator’s B2B quarterly targets with accurate forecasting and delivery of large business opportunities
• Build and deliver commercially viable propositions and solutions across strategic products (Enterprise Edition and Rugged) to grow market share and revenue in each of the Operator’s Enterprise business channels
• Build and sustain close relationships with the Operator’s trading teams, Heads of Sales, sales teams and channel teams to role out key initiatives across Enterprise
• Co-ordinate and manage the engagement of the dedicated Business Product Specialist and Samsung Enterprise Sales Team with the Operator’s Enterprise Sales teams and end customers to support their entire journey.
• Identify and develop opportunities achieve growth in leasing, services and Knox in addition to the core business of mobile (smartphone, tablet and PC)
• Build and implement a channel account plan to ensure the Operator effectively position Samsung’s products and services
• Responsible for the successful adoption of the Samsung sales enablement programme (Samsung One) including driving high levels of engagement and operational success

Commercial

• Responsible for accurately forecasting Enterprise run rate as well as large deals on Salesforce.com to build an agreed “sell in” volume for B2B with the Operator’s sales operations and supply team.
• Co-ordinate the quarterly commercial planning process for the whole Operator B2B account working hand in hand with the consumer team.
• Input and maintain forecasts for business channels by effectively analysing historical data as well as driving improvements in data availability from the Operator. Input quarterly forecast in supply chain management tool and maintain on a weekly basis working closely with consumer counterparts and the SME Channel Development Manager.
• Effectively manage available levels of stock in B2B channels including working with sales operations team to clear buffer stock and drive overall growth in the account

What does success look like?

• In order to be successful in this role the right candidate will be high energy and impactful, operating with an exceptional level of attention to detail and commitment to inspire change within the team and wider business. A great teammate who is not afraid to challenge and to be challenged.
• This person will be resilient with proven experience of tenacity and creativity in the face of challenges or blockers to success. A true relationship manager, this candidate will be able to demonstrate exceptional ability to build and maintain close relationships across all levels and functions both internally and externally.
• With a passion for data and analytics, this person will be uniquely placed to contribute towards the improvement of how the B2B team input into consumer commercial planning processes while maintaining a focus on growth in the Enterprise channel and overall BT B2B account.

The interview process

To be confirmed

• First stage interview (with Account Director) will be competency based and focus on your previous experience and the transferable skills you bring to the role.
• Second stage interview (with Account Director, Head of B2B Operator) will include an exercise/presentation which will briefed either in advance or on the day.
• Third stage interview TBC if required with the Director of B2B, content TBC.

Skills and Qualifications

Benefits of working at Samsung include

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Car allowance
• Pension contribution
• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal
• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• The purpose of the Enterprise Channel Development Manager role is to grow our revenues and share of wallet across our Operator Partner’s Large Enterprise (+250) business channels (both public and private sector) by influencing and building propositions to engage end user business customers.
• Focusing on key strategic pillars in 2025 including Enterprise Edition devices, our exceptional rugged portfolio and Sales enablement platform; key revenue streams will include Smartphone, Tablet, PC and Knox services.
• This role will be responsible for effectively building and managing the Operator’s Enterprise run rate business alongside the pipeline of new opportunities, including upskilling and supporting their Enterprise Sales teams with industry insight, end customer engagement and product updates.
• Working in close partnership with the Samsung Enterprise Sales Team, this role will be critical in delivering against core Key Performance Indicators: Sell In revenue, stock management and sell out revenue working within a centrally defined commercial framework