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Guardia de Seguridad Control de Acceso Finca at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Juana Díaz, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Availability for rotating schedules and fluency in spoken and written Spanish and English is required.
Guardia de Seguridad Bilingue Fabrica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Must be fluent in spoken and written Spanish and English.
Guardia de Seguridad Bilingue Mega Tienda at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Las Piedras, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Recepcion Condominio at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication, Problem Solving
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent, or have 5 years of verifiable experience. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Bilingue Farmaceutica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Dorado, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving, Communication, Flexibility
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Must be fluent in spoken and written Spanish and English.
Guardia de Seguridad Mega Tienda Acceso at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent. Availability for rotating schedules and fluency in Spanish and English is required.
Guardia de Seguridad Patrullaje Centro Comercial at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Fluency in both Spanish and English is required, along with a valid driver's license.
Guardia de Seguridad Fabrica Cervecera at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Mayagüez, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication, Problem Solving
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent, or have 5 years of verifiable experience. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Bilingue Marina at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Barrio Pueblo, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Candidates must be fluent in spoken and written Spanish and English, and be available for rotating schedules.
Paramedico de Seguridad en Farmaceutica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Barceloneta, Puerto Rico, United States - Full Time
Skills Needed
First Aid, Emergency Care, Customer Service, Communication Skills, Emt Certification, Patrol, Incident Reporting, Medical Assistance, Problem Solving, Teamwork, Safety Procedures, Technology Operation, Background Investigation, Drug Screening, Cpr Certification, Time Management
Specialization
Candidates must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. A State Certified EMT Basic, Intermediate, or Paramedic license and a current CPR card are also required.
Guardia de Seguridad Tienda at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Bilingue Ronda Fabrica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Villalba, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent. Candidates must be fluent in spoken and written Spanish and English and have customer service skills.
Night Auditor at Homewood Suites Rochester
Chandler, Arizona, United States - Full Time
Skills Needed
Financial Information, Guest Service, Computer Knowledge, Multitasking, Communication, Problem Solving, Data Processing, Confidentiality, Initiative, Prioritization, Attention To Detail, Teamwork, Customer Satisfaction, Time Management, Report Preparation, Cross Training
Specialization
A high school diploma or equivalent and one year of progressive experience in a hotel or related field are required. Guest service experience is preferred, along with strong computer skills and the ability to communicate effectively.
Front Desk Agent at Homewood Suites Rochester
Chandler, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Problem Solving, Cash Handling, Hospitality Terminology, Computer Skills, Attention To Detail, Time Management, Teamwork, Initiative, Confidentiality, Grooming Standards, Emergency Procedures, Promotions Marketing, Listening Skills
Specialization
A high school diploma or equivalent is required, along with experience in a hotel or related field preferred. Candidates should possess strong communication skills, a friendly demeanor, and the ability to multitask effectively.
Pega Senior Developer at NTT DATA
Hyderabad, Telangana, India - Full Time
Skills Needed
Pega, Low Code Approach, Pega App Studio, Dco, System Architecture, Business Requirements, Communication Skills, Pega Prpc, Process Optimization, Integration Approaches, Agile Methodologies, Object Oriented Design, Rda, Rpa, Sso Integration, Ui Framework
Specialization
Candidates must have over 5 years of experience in developing mobile applications using Pega and possess a Master's or Bachelor's degree in a relevant field. Strong knowledge of Pega PRPC concepts and experience with various integration approaches are essential.
Experience Required
Minimum 5 year(s)
Medical Recs Coding & Transc. Sr. Assoc. at NTT DATA
Chennai, tamil nadu, India - Full Time
Skills Needed
Cpt Coding, Icd 9 Coding, Medical Billing, Coding Certification, Radiology, Ivr, E/M, Ed, Computer Skills, Communication Skills, Patient Confidentiality, Productivity Standards, Compliance Skills, Querying Physicians, Training, Monitoring Accounts
Specialization
Candidates must have at least 3 years of experience with CPT and ICD-9 coding principles and a mandatory coding certification. Proficiency in using Windows PC applications and the ability to communicate effectively in English are also required.
Experience Required
Minimum 2 year(s)
Temporary Support Associate at Tapestry
Round Rock, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Sales Support, Visual Merchandising, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Fashion Knowledge, Pos Systems, Organizational Skills, Flexibility, Adaptability, Loss Prevention
Specialization
Candidates should have 1-3 years of retail experience, preferably in a luxury environment, and possess a high school diploma or equivalent. Basic computer skills and the ability to lift and carry products are also required.
FP Movement Seasonal Stylist at Free People
Scottsdale, Arizona, United States - Full Time
Skills Needed
Customer Service, Team Player, Product Knowledge, Sales, Communication, Event Promotion, Visual Merchandising, Operational Standards, Safety Standards, Inventory Management, Fitness Community Engagement, Technology Utilization, Inclusivity, Collaboration, Respectfulness, Genuine Service
Specialization
Candidates should have a passion for FP Movement and experience in customer service. Flexibility to work nights, weekends, and holidays is also required.
FP Movement Seasonal Stylist at Free People
San Luis Obispo, California, United States - Full Time
Skills Needed
Customer Service, Team Player, Product Knowledge, Sales, Communication, Event Promotion, Visual Merchandising, Operational Standards, Safety Standards, Inventory Management, Collaboration, Initiative, Respect, Inclusivity, Fitness Community, Active Lifestyle
Specialization
Candidates should have a passion for FP Movement and experience in customer service. They must be flexible with working hours, including nights, weekends, and holidays.
House Attendant at Homewood Suites Rochester
Chandler, Arizona, United States - Full Time
Skills Needed
Cleaning, Guest Service, Luggage Assistance, Emergency Procedures, Communication, Carpet Shampooing, Floor Buffing, Furniture Shampooing, Lost And Found Management, Equipment Maintenance, Special Projects, Guest Satisfaction
Specialization
A high school diploma or equivalent is preferred, along with experience in a hotel or related field. The role requires the ability to lift and move heavy objects and effective communication skills.
Guardia de Seguridad Control de Acceso Finca at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Juana Díaz, Puerto Rico, United States -
Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

11.33

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication

Industry

Professional Services

Description
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility. Job Description: Job Description Como Oficial de Seguridad - Puerto Rico, brindar seguridad a una variedad de industrias, como fabricas comercio minorista (tiendas), centros comerciales, farmacéuticas, campus corporativos y más de 400 compañías Fortune 500. Ventajas y beneficios: Horarios flexibles a tiempo parcial y a tiempo completo que se ajustan a sus objetivos personales de vida Programas de capacitación remunerados continuos y oportunidades de crecimiento profesional Plan 401 K según requisitos de elegibilidad Descuentos para empleados a través de nuestro programa de beneficios en sus restaurantes favoritos, lugares de entretenimiento y mucho más... Pago por hora: $11.33 Requisitos mínimos: Tener al menos 21 años de edad para roles desarmados Poseer un diploma de escuela secundaria o equivalente, o 5 años de experiencia comprobable Disponibilidad rotativa en horarios e itineraries semanales. Ser fluido en idioma hablado y escrito en español e inglés. * Se requerirá en puestos bilingües el idioma inglés. Como condición de empleo, los solicitantes estarán sujetos a una investigación de antecedentes de acuerdo con todas las leyes federales, estatales y locales. Allied Universal considerará las solicitudes calificadas con antecedentes penales de manera consistente con las leyes aplicables. Como condición de empleo, los solicitantes estarán sujetos a una prueba de detección de drogas en la medida permitida por la ley. Los requisitos de licencia están sujetos a las leyes y regulaciones estatales y/o locales y pueden ser necesarios antes del empleo. *Se requerirá una licencia de conducir válida de la jurisdicción de Puerto Rico Poseer destrezas de servicio al cliente. Responsabilidades: Proporcionar servicio al cliente a nuestros clientes mediante la realización de procedimientos de seguridad y protección, políticas específicas del sitio y, cuando corresponda, actividades de respuesta a emergencias. Responder a incidentes y situaciones críticas con calma y resolución de problemas Realice patrullajes regulares y aleatorios alrededor del negocio y el perímetro. Los entornos y condiciones de trabajo pueden variar según el sitio del cliente. Recibir y canalizar procesos en área de recepción de empleados y/o visitantes acorde a las normas del establecimiento y las órdenes de puesto asignadas. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2025-1455441

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Responsibilities
Provide customer service to clients by performing security and protection procedures. Respond to incidents and critical situations calmly and with problem-solving skills.
Guardia de Seguridad Control de Acceso Finca at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Juana Díaz, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Availability for rotating schedules and fluency in spoken and written Spanish and English is required.
Guardia de Seguridad Bilingue Fabrica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Must be fluent in spoken and written Spanish and English.
Guardia de Seguridad Bilingue Mega Tienda at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Las Piedras, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Recepcion Condominio at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication, Problem Solving
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent, or have 5 years of verifiable experience. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Bilingue Farmaceutica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Dorado, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving, Communication, Flexibility
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Must be fluent in spoken and written Spanish and English.
Guardia de Seguridad Mega Tienda Acceso at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent. Availability for rotating schedules and fluency in Spanish and English is required.
Guardia de Seguridad Patrullaje Centro Comercial at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Fluency in both Spanish and English is required, along with a valid driver's license.
Guardia de Seguridad Fabrica Cervecera at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Mayagüez, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication, Problem Solving
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent, or have 5 years of verifiable experience. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Bilingue Marina at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Barrio Pueblo, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. Candidates must be fluent in spoken and written Spanish and English, and be available for rotating schedules.
Paramedico de Seguridad en Farmaceutica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Barceloneta, Puerto Rico, United States - Full Time
Skills Needed
First Aid, Emergency Care, Customer Service, Communication Skills, Emt Certification, Patrol, Incident Reporting, Medical Assistance, Problem Solving, Teamwork, Safety Procedures, Technology Operation, Background Investigation, Drug Screening, Cpr Certification, Time Management
Specialization
Candidates must be at least 21 years old and possess a high school diploma or equivalent, or 5 years of verifiable experience. A State Certified EMT Basic, Intermediate, or Paramedic license and a current CPR card are also required.
Guardia de Seguridad Tienda at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
, Puerto Rico, United States - Full Time
Skills Needed
Customer Service, Security Procedures, Emergency Response, Patrolling, Bilingual Communication
Specialization
Applicants must be at least 21 years old and possess a high school diploma or equivalent. Fluency in both Spanish and English is required, along with customer service skills.
Guardia de Seguridad Bilingue Ronda Fabrica at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Villalba, Puerto Rico, United States - Full Time
Skills Needed
Bilingual, Customer Service, Security Procedures, Emergency Response, Patrolling, Problem Solving
Specialization
Must be at least 21 years old and possess a high school diploma or equivalent. Candidates must be fluent in spoken and written Spanish and English and have customer service skills.
Night Auditor at Homewood Suites Rochester
Chandler, Arizona, United States - Full Time
Skills Needed
Financial Information, Guest Service, Computer Knowledge, Multitasking, Communication, Problem Solving, Data Processing, Confidentiality, Initiative, Prioritization, Attention To Detail, Teamwork, Customer Satisfaction, Time Management, Report Preparation, Cross Training
Specialization
A high school diploma or equivalent and one year of progressive experience in a hotel or related field are required. Guest service experience is preferred, along with strong computer skills and the ability to communicate effectively.
Front Desk Agent at Homewood Suites Rochester
Chandler, Arizona, United States - Full Time
Skills Needed
Customer Service, Communication, Multitasking, Problem Solving, Cash Handling, Hospitality Terminology, Computer Skills, Attention To Detail, Time Management, Teamwork, Initiative, Confidentiality, Grooming Standards, Emergency Procedures, Promotions Marketing, Listening Skills
Specialization
A high school diploma or equivalent is required, along with experience in a hotel or related field preferred. Candidates should possess strong communication skills, a friendly demeanor, and the ability to multitask effectively.
Pega Senior Developer at NTT DATA
Hyderabad, Telangana, India - Full Time
Skills Needed
Pega, Low Code Approach, Pega App Studio, Dco, System Architecture, Business Requirements, Communication Skills, Pega Prpc, Process Optimization, Integration Approaches, Agile Methodologies, Object Oriented Design, Rda, Rpa, Sso Integration, Ui Framework
Specialization
Candidates must have over 5 years of experience in developing mobile applications using Pega and possess a Master's or Bachelor's degree in a relevant field. Strong knowledge of Pega PRPC concepts and experience with various integration approaches are essential.
Experience Required
Minimum 5 year(s)
Medical Recs Coding & Transc. Sr. Assoc. at NTT DATA
Chennai, tamil nadu, India - Full Time
Skills Needed
Cpt Coding, Icd 9 Coding, Medical Billing, Coding Certification, Radiology, Ivr, E/M, Ed, Computer Skills, Communication Skills, Patient Confidentiality, Productivity Standards, Compliance Skills, Querying Physicians, Training, Monitoring Accounts
Specialization
Candidates must have at least 3 years of experience with CPT and ICD-9 coding principles and a mandatory coding certification. Proficiency in using Windows PC applications and the ability to communicate effectively in English are also required.
Experience Required
Minimum 2 year(s)
Temporary Support Associate at Tapestry
Round Rock, Texas, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Inventory Management, Sales Support, Visual Merchandising, Communication, Teamwork, Problem Solving, Attention To Detail, Time Management, Fashion Knowledge, Pos Systems, Organizational Skills, Flexibility, Adaptability, Loss Prevention
Specialization
Candidates should have 1-3 years of retail experience, preferably in a luxury environment, and possess a high school diploma or equivalent. Basic computer skills and the ability to lift and carry products are also required.
FP Movement Seasonal Stylist at Free People
Scottsdale, Arizona, United States - Full Time
Skills Needed
Customer Service, Team Player, Product Knowledge, Sales, Communication, Event Promotion, Visual Merchandising, Operational Standards, Safety Standards, Inventory Management, Fitness Community Engagement, Technology Utilization, Inclusivity, Collaboration, Respectfulness, Genuine Service
Specialization
Candidates should have a passion for FP Movement and experience in customer service. Flexibility to work nights, weekends, and holidays is also required.
FP Movement Seasonal Stylist at Free People
San Luis Obispo, California, United States - Full Time
Skills Needed
Customer Service, Team Player, Product Knowledge, Sales, Communication, Event Promotion, Visual Merchandising, Operational Standards, Safety Standards, Inventory Management, Collaboration, Initiative, Respect, Inclusivity, Fitness Community, Active Lifestyle
Specialization
Candidates should have a passion for FP Movement and experience in customer service. They must be flexible with working hours, including nights, weekends, and holidays.
House Attendant at Homewood Suites Rochester
Chandler, Arizona, United States - Full Time
Skills Needed
Cleaning, Guest Service, Luggage Assistance, Emergency Procedures, Communication, Carpet Shampooing, Floor Buffing, Furniture Shampooing, Lost And Found Management, Equipment Maintenance, Special Projects, Guest Satisfaction
Specialization
A high school diploma or equivalent is preferred, along with experience in a hotel or related field. The role requires the ability to lift and move heavy objects and effective communication skills.