JOB SUMMARY

This is a great opportunity to be part of our Workplace Services and Property team, and take a lead role in ensuring that our modern workplaces deliver for our people and providing service excellence.
The team delivers a first rate customer service and specialist property support to the Department and external stakeholders. Our most recent successes include a complete redesign of our London HQ and significant improvements to our Manchester HQ to ensure our offices continue to adapt to our ever changing and dynamic workforce.
We work closely with cross government stakeholders to implement the Places for Growth and Plan for London strategies, to make sure our estate is shaped for the future.

JOB DESCRIPTION

An exciting and varied role with responsibility for the Workplace Services provided at one of our Departmental HQs. You will also have the opportunity to utilise and develop skills in Property Management while working in a supportive environment. The role includes liaison with Ministerial and Senior Leadership offices, providing the opportunity to develop cross team relationships to deliver collaborative projects.

You will be:

• Responsible for the day to day Workplace Services provided at our London HQ and other London sites, resolving queries and requests from DCMS colleagues using creativity, individual judgement and expertise.
• Manage operational relationships with our primary supplier, the Government Property Agency, ensuring effective prioritisation to resolve property issues.
• Lead and deliver small change projects across the DCMS property portfolio, including project managing third parties delivery contractors/agencies, budget management and customer engagement.
• Play a key role within the Workplace Services financial and contract management process including budget management and supplier management.
• Support the Head of Property & Workplace Services to resolve a range of unique property issues, across multiple sites & to deliver DCMS’ Property Strategy, including securing our long term London HQ.
• Work closely with colleagues across DCMS, including Digital, Security and Change teams, to support an enhanced user experiences
• Line management of 1 HEO

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

To apply for this vacancy, you will need to submit the following documents which will assessed against the experience success profile:

• A CV setting out your career history, with key responsibilities and achievements. Please ensure you provide employment history that relates to the essential and desirable criteria, and that any gaps in employment history within the last 2 years are explained. The CV should not exceed more than 2 x A4 pages and you should insert your CV into the “Job History” section on the Civil Service Jobs application form.
• A Statement of Suitability (max 500 words) explaining how you consider your personal skills, qualities and experience provide evidence of your suitability for the role in reference to the essential requirements highlighted. You may also choose to reference the desirable skills listed however these will not be considered in the assessment of your application except in circumstances where there are a high number and calibre of candidates