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CS Operations Specialist at moomoo
Bangkok, , Thailand - Full Time
Skills Needed
Quality System Management, Root Cause Analysis, Training Development, Employee Enablement, Customer Feedback Analysis, Cross Functional Collaboration, Service Standards Definition, Service Performance Enhancement, Presentation Skills, Analytical Skills, Problem Solving Skills, Attention To Detail
Specialization
Candidates need a Bachelor's degree in business, finance, or a related field, along with a minimum of two years of experience in customer service, quality management, or training. Strong analytical, communication, and problem-solving skills are essential, with proficiency in MS Office.
Experience Required
Minimum 2 year(s)
Conseiller Commercial (F/H) - CDI - Dpt 10 at AXA Insurance dac
Pontoy, Grand Est, France - Full Time
Skills Needed
Sales, Customer Relationship, Negotiation, Autonomy, Teamwork, Empathy, Challenge, Social Protection, Client Portfolio Development, Trust, Expertise, Quality Support, Digital Environment
Specialization
Candidates should have a successful experience in sales or customer relations and possess a valid driver's license. They should be dynamic, enjoy negotiation, and have a team spirit while working independently.
[Regional] Field Sales Enablement Manager at Lightspeed Belgium
Paris, Ile-de-France, France - Full Time
Skills Needed
Field Sales, Sales Enablement, Coaching, Training Design, Content Creation, Cross Functional Collaboration, Data Analysis, Presentation Skills, Solution Selling, Territory Management, Sales Methodologies, Crm Systems, Strategic Thinking, Adaptability, Entrepreneurial Approach, Customer Interaction
Specialization
Candidates should have 3-5 years of experience in delivering enablement programs for Field Sales, preferably in global SaaS companies. A strong understanding of sales functions and the ability to analyze data for actionable insights are essential.
Experience Required
Minimum 2 year(s)
License Owner, Reykjavík at Stranger Soccer
Reykjavik, , Iceland - Full Time
Skills Needed
Football, Business Management, Customer Service, Entrepreneurship, Sales, Marketing, Team Leadership, Operations Management
Specialization
Candidates should have a passion for football and a strong connection to the local football scene, along with a business background in management and customer service. An entrepreneurial spirit and commitment to scaling the brand in the market are essential.
Experience Required
Minimum 2 year(s)
Team Member at UFC Gym
Mililani Town, Hawaii, United States - Full Time
Skills Needed
Customer Service Skills, Product Knowledge, Job Knowledge, People Skills, Highly Organized, Motivated
Specialization
Candidates should possess good customer service skills and product knowledge, along with being highly organized and motivated. A Food Handler's card must be obtained within the first 30 days of hire.
Tour Commander at Recruitment Team
Larchmont, New York, United States - Full Time
Skills Needed
Customer Service, Incident Response, Patrols, Cctv, Documentation, Eviction Assistance, Building Inspection, Traffic Control, Security Equipment Management, Analytical Skills, Attention To Detail, Ms Word, Ms Excel
Specialization
Candidates should have a minimum of 3 years of experience in maintenance and/or construction. Proficiency in MS Word and Excel, along with strong analytical skills and attention to detail, is also required.
Experience Required
Minimum 2 year(s)
Customer Success Manager at CleverTap
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Success, Account Management, Digital Marketing, Saas Platforms, Apis, Sdks, Data Analytics, Communication Skills, Data Analysis, Client Onboarding, Campaign Strategy, Relationship Management, Feedback Collection, Cross Functional Collaboration, Product Adoption, Continuous Improvement
Specialization
Candidates must have a Bachelor’s or Master’s degree in relevant fields and 2-4 years of experience in customer success or related roles. A basic understanding of SaaS platforms and strong communication skills in English are also required.
Experience Required
Minimum 2 year(s)
Entrepreneur en Gestion de Patrimoine (F/H) - Dpt 60 at AXA Insurance dac
, , - Full Time
Skills Needed
Commercial Acumen, Client Relationship, Entrepreneurial Spirit, Analytical Skills, Versatility, Reactivity, Financial Knowledge, Social Protection Knowledge
Specialization
Candidates should have a successful commercial experience and strong interpersonal skills. A passion for finance and social protection is also essential.
Receptionist - Float (Per Diem) at Cape Cod Healthcare
Hyannis, Massachusetts, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Office Technology, Electronic Medical Records, Ms Office, Insurance Authorization, Medical Terminology, Typing Skills
Specialization
Candidates should have a high school diploma and strong communication skills. Experience in an office setting and familiarity with medical terminology and electronic records is preferred.
Data Platform Engineer at Phoenix Vusion Group
Paris, Ile-of-France, France - Full Time
Skills Needed
Data Engineering, Dataops, Sql, Spark, Databricks, Delta Lake, Dbt, Unity Catalog, Ci/Cd, Observability, Docker, Kubernetes, Kafka, Airflow, Data Governance, Data Quality
Specialization
The position requires 8 years of experience in Data Engineering/DataOps with a strong command of SQL and Spark, as well as practical experience with Databricks and dbt. A solid understanding of data governance and CI/CD practices is essential, along with excellent communication skills for collaboration with cross-functional teams.
Experience Required
Minimum 5 year(s)
Assistant Director at Mathnasium (ID: 6603001)
Seattle, Washington, United States - Full Time
Skills Needed
Effective Communication Skills, Business Acumen, Organizational Proficiency, Self Motivated, Prioritization, Positive Personal Traits, Mathematical Proficiency
Specialization
Candidates must have strong communication skills, business acumen, and organizational proficiency. A positive attitude and strong math skills, particularly in Algebra II, are also required.
Experience Required
Minimum 2 year(s)
Job d'été : Animateurs/-trices en colonie linguistique - Biarritz - FR at ALPADIA Language Schools SA
Saint-Pée-sur-Nivelle, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Youth Supervision, Activity Planning, Teamwork, Communication, Creativity, Responsibility, Patience, Cultural Awareness, Safety Management, Event Organization, Language Skills, Problem Solving, Leadership, Adaptability, First Aid, Driving
Specialization
Candidates should have experience working with adolescents, ideally in camps or language stays, and possess strong organizational and communication skills. A good level of English is required, and having a BAFA or equivalent is strongly recommended.
Baker at Albertsons Companies
Litchfield Park, Arizona, United States - Full Time
Skills Needed
Baking, Customer Service, Teamwork, Attention To Detail, Food Safety, Communication, Organization, Creativity, Learning, Pride In Work
Specialization
Candidates should have a passion for baking and a willingness to learn. Customer interaction and teamwork are essential aspects of the role.
Chargé développement EE at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Electrical Development, Alternator Development, Starter Development, Fuse Development, Relay Development, Battery Modeling, Converter Development, Project Planning, Risk Management, Plm Tools, English Proficiency, Team Collaboration, Creativity, Curiosity, Problem Solving
Specialization
Candidates should have a degree in electrical engineering or a related field, with 1 to 3 years of experience in the automotive sector. Proficiency in project planning tools and a good level of English are also required.
Experience Required
Minimum 2 year(s)
Tax Manager at Platform Accounting Group
Salisbury, Maryland, United States - Full Time
Skills Needed
Tax Review, Client Advisory, Entrepreneurship, Strategy, Management, Coaching, Mentoring, Workflow Management, Client Engagement, Tax Returns Preparation, Advisory Services, Team Management
Specialization
Candidates should have 6+ years of experience in tax preparation and a BA or higher degree in accounting. A CPA or EA certification is required, and prior team management experience is a plus.
Experience Required
Minimum 5 year(s)
Data Platform Engineer at Phoenix Vusion Group
Paris, Ile-of-France, France - Full Time
Skills Needed
Data Engineering, Dataops, Sql, Spark, Databricks, Delta Lake, Dbt, Governance, Unity Catalog, Ci/Cd, Observability, Docker, Kubernetes, Kafka, Airflow, Data Analysis
Specialization
The position requires 5 to 8 years of experience in Data Engineering or DataOps with a strong command of SQL and Spark, as well as practical experience with Databricks and dbt. A solid understanding of data governance and CI/CD practices is essential.
Experience Required
Minimum 5 year(s)
Associate II, Sales Support at Ingram Micro Distribution GmbH
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Sales, Lead Qualification, Lead Prospecting, Customer Relationship Management, Technical Knowledge, Order Processing, Quotation Generation, Delivery Follow Up, Problem Solving, Initiative, Team Leadership, Mentoring, Communication, Reporting, Analysis, Customer Support
Specialization
Candidates should have either a two-year college degree with five years of functional experience or a high school diploma with eight years of functional experience, including four years in a position-specific role. The role requires a recognized skilled specialist with the ability to lead daily operations and mentor junior staff.
Experience Required
Minimum 5 year(s)
Security Shift Supervisor - Unarmed - Warehouse at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Matteson, Illinois, United States - Full Time
Skills Needed
Supervisory Experience, Leadership, Team Management, Performance Management, Communication Skills, Interpersonal Skills, Crisis Management, Customer Service, Report Writing, Driving Skills, Computer Skills, Problem Solving, Initiative, Judgment, Attention To Detail, Physical Fitness
Specialization
Candidates must possess at least 2 years of security experience and proven supervisory experience. A valid driver's license and eligibility for hire with AMAZON are also required.
Experience Required
Minimum 2 year(s)
Guest Service Representative I Part Time w/ Benefits at NEXCOM
Oak Harbor, Washington, United States - Full Time
Skills Needed
Guest Service, Front Desk Operations, Reservation Management, Customer Interaction, Issue Resolution, Payment Processing, Property Management System, Shift Work, Security Procedures, Communication Skills, Office Operations, Record Keeping, Point Of Contact, Patron Verification, Lobby Appearance, Training
Specialization
Candidates must possess a welcoming manner and positive attitude, demonstrating effective communication skills to professionally interact with guests and answer inquiries about lodging and local attractions. A minimum of one year of general office clerical experience plus one year of progressively responsible related experience is required, though education can substitute for experience.
Experience Required
Minimum 2 year(s)
Wendy's Cashier at Pilot Company
Cocoa, Florida, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Wendy's Processes, Teamwork
Specialization
Candidates must have incredible guest service skills and the ability to maintain a guest-focused culture. Experience in a similar position and the ability to work a flexible schedule are preferred.
CS Operations Specialist at moomoo
Bangkok, , Thailand -
Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality System Management, Root Cause Analysis, Training Development, Employee Enablement, Customer Feedback Analysis, Cross-functional Collaboration, Service Standards Definition, Service Performance Enhancement, Presentation Skills, Analytical Skills, Problem-Solving Skills, Attention to Detail

Industry

Financial Services

Description
About the role We are looking for an experienced Service Operations Specialist to play a central role in shaping service quality and customer experience across our service organization. This role will focus on defining and upholding high service standards, leveraging structured quality monitoring, employee enablement, and customer insights to continuously enhance service performance and customer satisfaction. Responsibilities 1. Quality System Management & Optimization Conduct daily quality inspections and scoring of service tickets, perform root cause analysis, and propose improvement plans. Be responsible for the establishment, implementation, and iteration of the quality inspection processes and standards within the service department to ensure unified service quality. 2. Training Development & Employee Enablement Conduct new hire onboarding training and ongoing skill enhancement programs for existing staff, developing training materials, creating training plans, and organizing assessments based on business needs. Deliver targeted training sessions and case study sharing based on business requirements and quality inspection findings. 3. Customer service understanding & advance Respond to, collect, and analyze customer feedback and suggestions to identify experience pain points and translate them into actionable optimization requirements. Collaborate with cross-functional teams (e.g., Product, Technology, Business) to drive the implementation of experience improvement initiatives and monitor their effectiveness. Qualifications Bachelor's degree in business, finance, or a related field. Minimum of 2 years of experience in customer service, quality management, or training. Experience in the financial or securities industry is a plus. Fluent in Thai and Chinese for daily business communication; English proficiency is a plus. Excellent presentation and communication skills, with the ability to independently develop training materials and deliver effective training sessions. Strong analytical and problem-solving skills, with a proactive approach to identifying and driving process improvements. Proficient in MS Office suite, with outstanding cross-team communication and collaboration abilities. High attention to service details, with a deep understanding of and sensitivity to customer experience. We offer a comprehensive and holistic work experience and package as follows: Competitive compensation and benefits. Fun loving and diverse work environment Business casual work attire everyday Please note that only short-listed candidates will be contacted.
Responsibilities
This role involves managing and optimizing the service quality system through daily inspections, root cause analysis, and standard setting. Additionally, the specialist will be responsible for developing and delivering training programs for new hires and existing staff to enhance skills based on quality findings.
CS Operations Specialist at moomoo
Bangkok, , Thailand - Full Time
Skills Needed
Quality System Management, Root Cause Analysis, Training Development, Employee Enablement, Customer Feedback Analysis, Cross Functional Collaboration, Service Standards Definition, Service Performance Enhancement, Presentation Skills, Analytical Skills, Problem Solving Skills, Attention To Detail
Specialization
Candidates need a Bachelor's degree in business, finance, or a related field, along with a minimum of two years of experience in customer service, quality management, or training. Strong analytical, communication, and problem-solving skills are essential, with proficiency in MS Office.
Experience Required
Minimum 2 year(s)
Conseiller Commercial (F/H) - CDI - Dpt 10 at AXA Insurance dac
Pontoy, Grand Est, France - Full Time
Skills Needed
Sales, Customer Relationship, Negotiation, Autonomy, Teamwork, Empathy, Challenge, Social Protection, Client Portfolio Development, Trust, Expertise, Quality Support, Digital Environment
Specialization
Candidates should have a successful experience in sales or customer relations and possess a valid driver's license. They should be dynamic, enjoy negotiation, and have a team spirit while working independently.
[Regional] Field Sales Enablement Manager at Lightspeed Belgium
Paris, Ile-de-France, France - Full Time
Skills Needed
Field Sales, Sales Enablement, Coaching, Training Design, Content Creation, Cross Functional Collaboration, Data Analysis, Presentation Skills, Solution Selling, Territory Management, Sales Methodologies, Crm Systems, Strategic Thinking, Adaptability, Entrepreneurial Approach, Customer Interaction
Specialization
Candidates should have 3-5 years of experience in delivering enablement programs for Field Sales, preferably in global SaaS companies. A strong understanding of sales functions and the ability to analyze data for actionable insights are essential.
Experience Required
Minimum 2 year(s)
License Owner, Reykjavík at Stranger Soccer
Reykjavik, , Iceland - Full Time
Skills Needed
Football, Business Management, Customer Service, Entrepreneurship, Sales, Marketing, Team Leadership, Operations Management
Specialization
Candidates should have a passion for football and a strong connection to the local football scene, along with a business background in management and customer service. An entrepreneurial spirit and commitment to scaling the brand in the market are essential.
Experience Required
Minimum 2 year(s)
Team Member at UFC Gym
Mililani Town, Hawaii, United States - Full Time
Skills Needed
Customer Service Skills, Product Knowledge, Job Knowledge, People Skills, Highly Organized, Motivated
Specialization
Candidates should possess good customer service skills and product knowledge, along with being highly organized and motivated. A Food Handler's card must be obtained within the first 30 days of hire.
Tour Commander at Recruitment Team
Larchmont, New York, United States - Full Time
Skills Needed
Customer Service, Incident Response, Patrols, Cctv, Documentation, Eviction Assistance, Building Inspection, Traffic Control, Security Equipment Management, Analytical Skills, Attention To Detail, Ms Word, Ms Excel
Specialization
Candidates should have a minimum of 3 years of experience in maintenance and/or construction. Proficiency in MS Word and Excel, along with strong analytical skills and attention to detail, is also required.
Experience Required
Minimum 2 year(s)
Customer Success Manager at CleverTap
Mumbai, maharashtra, India - Full Time
Skills Needed
Customer Success, Account Management, Digital Marketing, Saas Platforms, Apis, Sdks, Data Analytics, Communication Skills, Data Analysis, Client Onboarding, Campaign Strategy, Relationship Management, Feedback Collection, Cross Functional Collaboration, Product Adoption, Continuous Improvement
Specialization
Candidates must have a Bachelor’s or Master’s degree in relevant fields and 2-4 years of experience in customer success or related roles. A basic understanding of SaaS platforms and strong communication skills in English are also required.
Experience Required
Minimum 2 year(s)
Entrepreneur en Gestion de Patrimoine (F/H) - Dpt 60 at AXA Insurance dac
, , - Full Time
Skills Needed
Commercial Acumen, Client Relationship, Entrepreneurial Spirit, Analytical Skills, Versatility, Reactivity, Financial Knowledge, Social Protection Knowledge
Specialization
Candidates should have a successful commercial experience and strong interpersonal skills. A passion for finance and social protection is also essential.
Receptionist - Float (Per Diem) at Cape Cod Healthcare
Hyannis, Massachusetts, United States - Full Time
Skills Needed
Communication, Interpersonal Skills, Office Technology, Electronic Medical Records, Ms Office, Insurance Authorization, Medical Terminology, Typing Skills
Specialization
Candidates should have a high school diploma and strong communication skills. Experience in an office setting and familiarity with medical terminology and electronic records is preferred.
Data Platform Engineer at Phoenix Vusion Group
Paris, Ile-of-France, France - Full Time
Skills Needed
Data Engineering, Dataops, Sql, Spark, Databricks, Delta Lake, Dbt, Unity Catalog, Ci/Cd, Observability, Docker, Kubernetes, Kafka, Airflow, Data Governance, Data Quality
Specialization
The position requires 8 years of experience in Data Engineering/DataOps with a strong command of SQL and Spark, as well as practical experience with Databricks and dbt. A solid understanding of data governance and CI/CD practices is essential, along with excellent communication skills for collaboration with cross-functional teams.
Experience Required
Minimum 5 year(s)
Assistant Director at Mathnasium (ID: 6603001)
Seattle, Washington, United States - Full Time
Skills Needed
Effective Communication Skills, Business Acumen, Organizational Proficiency, Self Motivated, Prioritization, Positive Personal Traits, Mathematical Proficiency
Specialization
Candidates must have strong communication skills, business acumen, and organizational proficiency. A positive attitude and strong math skills, particularly in Algebra II, are also required.
Experience Required
Minimum 2 year(s)
Job d'été : Animateurs/-trices en colonie linguistique - Biarritz - FR at ALPADIA Language Schools SA
Saint-Pée-sur-Nivelle, Nouvelle-Aquitaine, France - Full Time
Skills Needed
Youth Supervision, Activity Planning, Teamwork, Communication, Creativity, Responsibility, Patience, Cultural Awareness, Safety Management, Event Organization, Language Skills, Problem Solving, Leadership, Adaptability, First Aid, Driving
Specialization
Candidates should have experience working with adolescents, ideally in camps or language stays, and possess strong organizational and communication skills. A good level of English is required, and having a BAFA or equivalent is strongly recommended.
Baker at Albertsons Companies
Litchfield Park, Arizona, United States - Full Time
Skills Needed
Baking, Customer Service, Teamwork, Attention To Detail, Food Safety, Communication, Organization, Creativity, Learning, Pride In Work
Specialization
Candidates should have a passion for baking and a willingness to learn. Customer interaction and teamwork are essential aspects of the role.
Chargé développement EE at ALTEN Consulting Services GmbH
Rabat, Rabat-Salé-Kénitra, Morocco - Full Time
Skills Needed
Electrical Development, Alternator Development, Starter Development, Fuse Development, Relay Development, Battery Modeling, Converter Development, Project Planning, Risk Management, Plm Tools, English Proficiency, Team Collaboration, Creativity, Curiosity, Problem Solving
Specialization
Candidates should have a degree in electrical engineering or a related field, with 1 to 3 years of experience in the automotive sector. Proficiency in project planning tools and a good level of English are also required.
Experience Required
Minimum 2 year(s)
Tax Manager at Platform Accounting Group
Salisbury, Maryland, United States - Full Time
Skills Needed
Tax Review, Client Advisory, Entrepreneurship, Strategy, Management, Coaching, Mentoring, Workflow Management, Client Engagement, Tax Returns Preparation, Advisory Services, Team Management
Specialization
Candidates should have 6+ years of experience in tax preparation and a BA or higher degree in accounting. A CPA or EA certification is required, and prior team management experience is a plus.
Experience Required
Minimum 5 year(s)
Data Platform Engineer at Phoenix Vusion Group
Paris, Ile-of-France, France - Full Time
Skills Needed
Data Engineering, Dataops, Sql, Spark, Databricks, Delta Lake, Dbt, Governance, Unity Catalog, Ci/Cd, Observability, Docker, Kubernetes, Kafka, Airflow, Data Analysis
Specialization
The position requires 5 to 8 years of experience in Data Engineering or DataOps with a strong command of SQL and Spark, as well as practical experience with Databricks and dbt. A solid understanding of data governance and CI/CD practices is essential.
Experience Required
Minimum 5 year(s)
Associate II, Sales Support at Ingram Micro Distribution GmbH
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Sales, Lead Qualification, Lead Prospecting, Customer Relationship Management, Technical Knowledge, Order Processing, Quotation Generation, Delivery Follow Up, Problem Solving, Initiative, Team Leadership, Mentoring, Communication, Reporting, Analysis, Customer Support
Specialization
Candidates should have either a two-year college degree with five years of functional experience or a high school diploma with eight years of functional experience, including four years in a position-specific role. The role requires a recognized skilled specialist with the ability to lead daily operations and mentor junior staff.
Experience Required
Minimum 5 year(s)
Security Shift Supervisor - Unarmed - Warehouse at UNIVERSAL PROTECTION SERVICE LP ( DVA ALLIED UNIVERSAL SECURITY SERVICES )
Matteson, Illinois, United States - Full Time
Skills Needed
Supervisory Experience, Leadership, Team Management, Performance Management, Communication Skills, Interpersonal Skills, Crisis Management, Customer Service, Report Writing, Driving Skills, Computer Skills, Problem Solving, Initiative, Judgment, Attention To Detail, Physical Fitness
Specialization
Candidates must possess at least 2 years of security experience and proven supervisory experience. A valid driver's license and eligibility for hire with AMAZON are also required.
Experience Required
Minimum 2 year(s)
Guest Service Representative I Part Time w/ Benefits at NEXCOM
Oak Harbor, Washington, United States - Full Time
Skills Needed
Guest Service, Front Desk Operations, Reservation Management, Customer Interaction, Issue Resolution, Payment Processing, Property Management System, Shift Work, Security Procedures, Communication Skills, Office Operations, Record Keeping, Point Of Contact, Patron Verification, Lobby Appearance, Training
Specialization
Candidates must possess a welcoming manner and positive attitude, demonstrating effective communication skills to professionally interact with guests and answer inquiries about lodging and local attractions. A minimum of one year of general office clerical experience plus one year of progressively responsible related experience is required, though education can substitute for experience.
Experience Required
Minimum 2 year(s)
Wendy's Cashier at Pilot Company
Cocoa, Florida, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Wendy's Processes, Teamwork
Specialization
Candidates must have incredible guest service skills and the ability to maintain a guest-focused culture. Experience in a similar position and the ability to work a flexible schedule are preferred.