The Specifics 

Responsible for the overall accomplishment of assigned projects including:

• Planning and scheduling project activities
• Establishing and resourcing project roles and responsibilities
• Defining tasks required for the successful delivery to project milestones
• Monitoring and reporting on quality and progress
• Develops, implements and maintains sound project management and operational practices
• Evaluates and reviews project methodologies and offerings for continuous improvement.
• Leading the client and project team throughout the project lifecycle. 
• Building and maintaining project team spirit and motivation.
• Setting standards and expectations of team member performance.
• Developing work methods to craft team function and cohesiveness.
• Responsible for championing, developing and sustaining a culture of continuous improvement amongst the Service Delivery Department.
• Reporting on budgets and forecasting figures including revenue margins, staff utilisation and project status.
• Supports the sales team in responding to bids/tenders
• Ensuring that improvements made in projects make it back to the pre-sale process to ensure we are efficiently leveraging of our learnings from ongoing projects
• Grows and develop long term, ethical, transparent, value based, and outcome focussed delivery partnerships with customers.
• Ensures that project delivery is customer focussed protecting the interests of both the customer and Gentrack.
• To abide to the Compliance Policies and Procedures of the Company.
• Take reasonable care of your own and other people’s Health & Safety in the workplace.
• Report all incidents and hazards in your work or in your work environment that may be putting your or anyone else’s Health & Safety at risk promptly.
• In addition to this you are required to carry out any other duties as reasonably requested by your direct line leader.