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Cgi Group Inc Jobs overseas

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Customer Care Quality Assurance Analyst at Paysign Inc
Henderson, Nevada, United States - Full Time
Skills Needed
Call Evaluation, Performance Metrics Analysis, Data Driven Coaching, Quality Assurance Methodologies, Active Listening, Conflict Resolution, Microsoft 365, Quality Monitoring Software, Analytical Skills, Verbal Communication, Written Communication, Detail Orientation
Specialization
Candidates need a high school diploma and at least two years of customer care experience or one year of QA experience in a customer care setting. Proficiency in Microsoft 365 and strong analytical and communication skills are required.
Experience Required
Minimum 2 year(s)
Store Supervisor - #579 at Sheetz, Inc
Manassas, Virginia, United States - Full Time
Skills Needed
Leadership, Task Prioritization, Delegation, Customer Service, Mentoring, Coaching, Inventory Management, Merchandising, Multi Tasking, Hospitality
Specialization
Candidates must be at least 18 years old (21 in Virginia for certain tasks) and capable of performing physical tasks such as bending, standing, and lifting up to 40 pounds. Strong leadership skills and a positive, self-motivated attitude are required.
Computer Operator (Client-site) at Umpisa Inc.
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Communication Skills, Problem Solving, Analytical Skills, Scrum, Agile Framework, Ms Office, Unix, Vb Scripting, Batch Processing, Troubleshooting, Shell Scripting, Core Banking
Specialization
Requires at least 6 months of experience or a degree in IT or a related field. Candidates must be willing to work shifts for a 24/7 operation and possess proficiency in MS Office.
Crisis Peer Support Specialist at ADAPT, INC.
Roseburg, Oregon, United States - Full Time
Skills Needed
Peer Support, Crisis Intervention, Wellness Planning, Case Documentation, Communication Skills, Coping Strategies, Community Resource Navigation, Trauma Informed Care, De Escalation, Professional Boundaries, Patient Advocacy, Recovery Oriented Living
Specialization
Candidates must be 21 or older with a high school diploma, a valid driver's license, and lived experience with a mental health diagnosis. Eligibility for Peer Support Specialist registration and completion of THW certification are required.
Line Cook - The Grainhouse at TROLLCO INC
Windsor, Colorado, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Fifo Method, Haccp Guidelines, Communication, Time Management, Multitasking, Equipment Operation, Inventory Rotation, Safety Standards
Specialization
Requires at least one year of cooking experience, preferably in a full-service restaurant, and a high school diploma or equivalent. Candidates must possess a Food Handler's Card or ServSafe Certification and be able to lift at least 50 lbs.
First Shift Warehouse Associate at Monti, Inc.
Greenwood, South Carolina, United States - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Time Management, Interpersonal Communication, Written Communication, Computer Skills, Basic Math, Mechanical Inclination, Blueprint Reading, Micrometers, Calipers, Gauges
Specialization
Candidates must have a high school diploma and previous experience in warehouse, shipping, or quality roles. Proficiency with measuring tools and the ability to perform repetitive physical lifting is required.
Regulatory Specialist at Medibee Inc
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Order Management Representative at Cummins Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Career Coach - Part Time at Rauch, Inc.
New Albany, Indiana, United States - Full Time
Skills Needed
Career Development, Student Support, Case Management, Advocacy, Interpersonal Communication, Organizational Skills, Problem Solving, Google Workspace, Transition Planning, Job Development, Workplace Training, Collaboration
Specialization
Requires a high school diploma with one year of related experience or a bachelor's degree in human services. Preferred candidates have experience in special education, supported employment, or transition service delivery.
Store Team Member - #720 at Sheetz, Inc
New Albany, Ohio, United States - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Preparation, Sales, Transaction Management, Multi Tasking, Adaptability
Specialization
Candidates must be at least 16 years old and capable of performing physical tasks including standing, bending, and lifting up to 40 pounds. Strong communication skills and the ability to multi-task in a fast-paced environment are required.
Senior Manager Customer Quality Excellence at Itron, Inc.
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Quality Management, Iso 9001, Corrective Action Coordination, Technical Communication, Field Quality Analysis, Complaint Handling, Hardware/Firmware Lifecycle, Organizational Transformation, Stakeholder Management, Quality Auditing
Specialization
Requires a BS in a technical discipline and over 15 years of experience in Customer Quality or Technical Support. Must have ISO 9001 experience and the ability to translate technical data into customer-facing messaging.
Experience Required
Minimum 10 year(s)
Custodian at AUXILIO INC
Jerome Township, Michigan, United States - Full Time
Skills Needed
Cleaning Methods, Facility Maintenance, Waste Removal, Safety Compliance, Msds Knowledge, Floor Care, Minor Repairs, Time Management, Punctuality, Physical Strength
Specialization
Requires a high school diploma or equivalent and a valid driver's license. Candidates should have the physical ability to lift up to 70 pounds and preferably have at least 3 months of cleaning experience.
Grocery Associate at Heinens Inc
Hudson, Ohio, United States - Full Time
Skills Needed
Order Writing, Merchandising, Inventory Management, Customer Service, Communication Skills, Time Management, Teamwork, Food Safety, Stocking, Shrink Recording
Specialization
Candidates must have strong communication skills and the ability to lift up to 50 lbs while performing repetitive tasks. Flexibility to work non-traditional schedules, including weekends and evenings, is required.
Store Team Lead at Crocs, Inc.
Roermond, Limburg, Netherlands - Full Time
Skills Needed
Retail Leadership, Sales Driving, Consumer Service, Pos System Management, Inventory Control, Visual Presentation, Stock Room Management, Team Coordination, Communication Skills, Interpersonal Skills, Asset Protection, Shortage Prevention
Specialization
Requires 2 to 3 years of retail experience, preferably in a leadership role, with flexibility to work nights, weekends, and holidays. Candidates must possess strong communication skills and a passion for creating memorable shopping experiences.
Experience Required
Minimum 2 year(s)
C&B Specialist (12-Month Contract) at Lovepop Inc
Đà Nẵng, , Vietnam - Full Time
Skills Needed
Payroll Management, Benefits Administration, Statutory Compliance, Labor Law Knowledge, Pit Regulations, Personnel Records Management, Employee Relations, Odoo, Ms Office, Problem Solving, Negotiation, Communication
Specialization
Requires at least 2 years of C&B experience, preferably in a manufacturing environment, with strong knowledge of labor and insurance laws. Proficiency in MS Office, Odoo, and basic conversational English is required.
Experience Required
Minimum 2 year(s)
Data Entry Operator at Behnke Inc.
, , United States - Full Time
Skills Needed
Typing, Data Entry, Microsoft Office, Microsoft Word, English Communication, Customer Service, Time Management, Attention To Detail, Teamwork
Specialization
Candidates must have a high school degree or equivalent and proficiency in Microsoft Office applications. Strong typing skills, attention to detail, and good English communication skills are required.
Sales Associate, Seasonal at Crocs, Inc.
Texas City, Texas, United States - Full Time
Skills Needed
Customer Service, Pos System Management, Merchandising, Visual Presentation, Stockroom Operations, Selling Strategies, Brand Ambassadorship, Inventory Control, Asset Protection, Team Collaboration
Specialization
Candidates must be at least 16 years old with a flexible schedule including nights, weekends, and holidays. Physical ability to lift 30 pounds, climb ladders, and stand for 8 hours per shift is required.
Product Analyst at Scalian Inc
Tel-Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Sql, Data Visualization, Python, A/B Testing, Product Research, Data Analysis, English Communication, Dashboarding, Statistical Knowledge, Ai Tools
Specialization
A bachelor's degree in Industrial Engineering, Information Systems, or a related field is required. Candidates must have at least one year of hands-on experience with SQL and proficiency in data visualization tools.
SALES MANAGER at COLOURS INC
Pennsauken Township, New Jersey, United States - Full Time
Skills Needed
Sales Strategy, Team Leadership, Revenue Growth, Kpi Management, Market Analysis, Customer Relationship Management, Coaching, Territory Planning, Lead Generation, Business Development
Specialization
The candidate must be able to manage a sales force, implement strategic action plans, and maintain professional industry knowledge. They are expected to identify emerging markets and provide direct support to sales associates in closing deals.
Experience Required
Minimum 5 year(s)
School Occupational Therapist at MJ CARE INC
Kenosha, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Communication, Collaboration, Relationship Building, Organizational Skills, Caseload Management, Problem Solving, Documentation, Scheduling
Specialization
Requires a Master's or Doctoral degree in Occupational Therapy and valid Wisconsin DSPS and DPI licenses. Previous pediatric or school-based experience is preferred, though new graduates are encouraged to apply.
Customer Care Quality Assurance Analyst at Paysign Inc
Henderson, Nevada, United States -
Full Time

Start Date

Immediate

Expiry Date

08 Oct, 26

Salary

19.0

Posted On

10 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Call Evaluation, Performance Metrics Analysis, Data-Driven Coaching, Quality Assurance Methodologies, Active Listening, Conflict Resolution, Microsoft 365, Quality Monitoring Software, Analytical Skills, Verbal Communication, Written Communication, Detail Orientation

Industry

Financial Services

Description
Description The Customer Care Quality Assurance Analyst ensures the highest standards of customer care are maintained within contact center operations. This role is responsible for evaluating representative performance, identifying areas for improvement, and supporting quality processes that enhance customer satisfaction. QA Analysts own the call evaluation and scoring function; training delivery and SOP authorship sit with the Training team. Requirements Essential Functions and Responsibilities Conduct regular evaluations of calls handled by Customer Care Representatives (CCRs) to assess adherence to company policies, procedures, and quality standards. Analyze performance metrics and KPIs to identify trends, patterns, and areas for improvement for individual CCRs and the broader Customer Care team. Provide constructive feedback and data-driven coaching to CCRs based on quality evaluation results, focusing on skill development. Collaborate with the Training & Compliance Manager and supervisors to surface performance gaps and inform training program design; QA Analysts identify gaps, Training owns the program response. Maintain accurate records of quality evaluation results, trends, and improvement initiatives. Prepare and present comprehensive QA reports to leadership highlighting key findings and recommendations. Partner with Operations personnel to review existing processes and recommend documentation updates to the Training & Compliance Manager; QA Analysts do not draft or maintain SOPs. Continuously review and refine quality assurance processes and procedures to optimize efficiency and effectiveness. Collaborate cross-functionally with Operations, Disputes, and Customer Care to align QA efforts with organizational goals. All other duties as assigned. Required Skills and Abilities In-depth understanding of customer care operations, including call-handling processes and performance metrics. Exemplary soft skills: active listening, communication, empathy, patience, flexibility, positive attitude, and conflict resolution. Proficiency in quality assurance methodologies, tools, and techniques. Strong analytical skills with the ability to interpret data, identify trends, and make data-driven recommendations. Excellent verbal and written communication skills, including the ability to provide constructive feedback. Detail-oriented with a focus on accuracy and precision in evaluating performance and maintaining records. Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines. Proficiency in Microsoft 365 and experience with quality-monitoring software/systems Minimum Qualifications Minimum of two years of experience in a customer care environment OR at least one year of experience in quality assurance in a customer care environment High school diploma or equivalent At least 18 years of age Supervisory Responsibilities/Accountabilities This position does not have supervisory responsibilities/accountabilities. Working Conditions Work is performed within an indoor office environment utilizing standard office equipment. General office environment physical requirements include sitting, extensive use of computers and keyboards, lifting of less than 20 pounds plus walking and standing for long periods of time. Travel: This position does not normally require overnight travel. Remote Work: This position is not eligible for remote work.
Responsibilities
The analyst evaluates call performance and analyzes KPIs to ensure high customer care standards and adherence to company policies. They provide data-driven coaching to representatives and collaborate with leadership to identify performance gaps.
Customer Care Quality Assurance Analyst at Paysign Inc
Henderson, Nevada, United States - Full Time
Skills Needed
Call Evaluation, Performance Metrics Analysis, Data Driven Coaching, Quality Assurance Methodologies, Active Listening, Conflict Resolution, Microsoft 365, Quality Monitoring Software, Analytical Skills, Verbal Communication, Written Communication, Detail Orientation
Specialization
Candidates need a high school diploma and at least two years of customer care experience or one year of QA experience in a customer care setting. Proficiency in Microsoft 365 and strong analytical and communication skills are required.
Experience Required
Minimum 2 year(s)
Store Supervisor - #579 at Sheetz, Inc
Manassas, Virginia, United States - Full Time
Skills Needed
Leadership, Task Prioritization, Delegation, Customer Service, Mentoring, Coaching, Inventory Management, Merchandising, Multi Tasking, Hospitality
Specialization
Candidates must be at least 18 years old (21 in Virginia for certain tasks) and capable of performing physical tasks such as bending, standing, and lifting up to 40 pounds. Strong leadership skills and a positive, self-motivated attitude are required.
Computer Operator (Client-site) at Umpisa Inc.
Taguig, Metro Manila, Philippines - Full Time
Skills Needed
Communication Skills, Problem Solving, Analytical Skills, Scrum, Agile Framework, Ms Office, Unix, Vb Scripting, Batch Processing, Troubleshooting, Shell Scripting, Core Banking
Specialization
Requires at least 6 months of experience or a degree in IT or a related field. Candidates must be willing to work shifts for a 24/7 operation and possess proficiency in MS Office.
Crisis Peer Support Specialist at ADAPT, INC.
Roseburg, Oregon, United States - Full Time
Skills Needed
Peer Support, Crisis Intervention, Wellness Planning, Case Documentation, Communication Skills, Coping Strategies, Community Resource Navigation, Trauma Informed Care, De Escalation, Professional Boundaries, Patient Advocacy, Recovery Oriented Living
Specialization
Candidates must be 21 or older with a high school diploma, a valid driver's license, and lived experience with a mental health diagnosis. Eligibility for Peer Support Specialist registration and completion of THW certification are required.
Line Cook - The Grainhouse at TROLLCO INC
Windsor, Colorado, United States - Full Time
Skills Needed
Food Preparation, Kitchen Sanitation, Fifo Method, Haccp Guidelines, Communication, Time Management, Multitasking, Equipment Operation, Inventory Rotation, Safety Standards
Specialization
Requires at least one year of cooking experience, preferably in a full-service restaurant, and a high school diploma or equivalent. Candidates must possess a Food Handler's Card or ServSafe Certification and be able to lift at least 50 lbs.
First Shift Warehouse Associate at Monti, Inc.
Greenwood, South Carolina, United States - Full Time
Skills Needed
Organizational Skills, Attention To Detail, Time Management, Interpersonal Communication, Written Communication, Computer Skills, Basic Math, Mechanical Inclination, Blueprint Reading, Micrometers, Calipers, Gauges
Specialization
Candidates must have a high school diploma and previous experience in warehouse, shipping, or quality roles. Proficiency with measuring tools and the ability to perform repetitive physical lifting is required.
Regulatory Specialist at Medibee Inc
England, London - England, United Kingdom - Full Time
Skills Needed
N/A
Order Management Representative at Cummins Inc
London, London - England, United Kingdom - Full Time
Skills Needed
N/A
Career Coach - Part Time at Rauch, Inc.
New Albany, Indiana, United States - Full Time
Skills Needed
Career Development, Student Support, Case Management, Advocacy, Interpersonal Communication, Organizational Skills, Problem Solving, Google Workspace, Transition Planning, Job Development, Workplace Training, Collaboration
Specialization
Requires a high school diploma with one year of related experience or a bachelor's degree in human services. Preferred candidates have experience in special education, supported employment, or transition service delivery.
Store Team Member - #720 at Sheetz, Inc
New Albany, Ohio, United States - Full Time
Skills Needed
Customer Service, Hospitality, Communication Skills, Food Preparation, Sales, Transaction Management, Multi Tasking, Adaptability
Specialization
Candidates must be at least 16 years old and capable of performing physical tasks including standing, bending, and lifting up to 40 pounds. Strong communication skills and the ability to multi-task in a fast-paced environment are required.
Senior Manager Customer Quality Excellence at Itron, Inc.
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Quality Management, Iso 9001, Corrective Action Coordination, Technical Communication, Field Quality Analysis, Complaint Handling, Hardware/Firmware Lifecycle, Organizational Transformation, Stakeholder Management, Quality Auditing
Specialization
Requires a BS in a technical discipline and over 15 years of experience in Customer Quality or Technical Support. Must have ISO 9001 experience and the ability to translate technical data into customer-facing messaging.
Experience Required
Minimum 10 year(s)
Custodian at AUXILIO INC
Jerome Township, Michigan, United States - Full Time
Skills Needed
Cleaning Methods, Facility Maintenance, Waste Removal, Safety Compliance, Msds Knowledge, Floor Care, Minor Repairs, Time Management, Punctuality, Physical Strength
Specialization
Requires a high school diploma or equivalent and a valid driver's license. Candidates should have the physical ability to lift up to 70 pounds and preferably have at least 3 months of cleaning experience.
Grocery Associate at Heinens Inc
Hudson, Ohio, United States - Full Time
Skills Needed
Order Writing, Merchandising, Inventory Management, Customer Service, Communication Skills, Time Management, Teamwork, Food Safety, Stocking, Shrink Recording
Specialization
Candidates must have strong communication skills and the ability to lift up to 50 lbs while performing repetitive tasks. Flexibility to work non-traditional schedules, including weekends and evenings, is required.
Store Team Lead at Crocs, Inc.
Roermond, Limburg, Netherlands - Full Time
Skills Needed
Retail Leadership, Sales Driving, Consumer Service, Pos System Management, Inventory Control, Visual Presentation, Stock Room Management, Team Coordination, Communication Skills, Interpersonal Skills, Asset Protection, Shortage Prevention
Specialization
Requires 2 to 3 years of retail experience, preferably in a leadership role, with flexibility to work nights, weekends, and holidays. Candidates must possess strong communication skills and a passion for creating memorable shopping experiences.
Experience Required
Minimum 2 year(s)
C&B Specialist (12-Month Contract) at Lovepop Inc
Đà Nẵng, , Vietnam - Full Time
Skills Needed
Payroll Management, Benefits Administration, Statutory Compliance, Labor Law Knowledge, Pit Regulations, Personnel Records Management, Employee Relations, Odoo, Ms Office, Problem Solving, Negotiation, Communication
Specialization
Requires at least 2 years of C&B experience, preferably in a manufacturing environment, with strong knowledge of labor and insurance laws. Proficiency in MS Office, Odoo, and basic conversational English is required.
Experience Required
Minimum 2 year(s)
Data Entry Operator at Behnke Inc.
, , United States - Full Time
Skills Needed
Typing, Data Entry, Microsoft Office, Microsoft Word, English Communication, Customer Service, Time Management, Attention To Detail, Teamwork
Specialization
Candidates must have a high school degree or equivalent and proficiency in Microsoft Office applications. Strong typing skills, attention to detail, and good English communication skills are required.
Sales Associate, Seasonal at Crocs, Inc.
Texas City, Texas, United States - Full Time
Skills Needed
Customer Service, Pos System Management, Merchandising, Visual Presentation, Stockroom Operations, Selling Strategies, Brand Ambassadorship, Inventory Control, Asset Protection, Team Collaboration
Specialization
Candidates must be at least 16 years old with a flexible schedule including nights, weekends, and holidays. Physical ability to lift 30 pounds, climb ladders, and stand for 8 hours per shift is required.
Product Analyst at Scalian Inc
Tel-Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Sql, Data Visualization, Python, A/B Testing, Product Research, Data Analysis, English Communication, Dashboarding, Statistical Knowledge, Ai Tools
Specialization
A bachelor's degree in Industrial Engineering, Information Systems, or a related field is required. Candidates must have at least one year of hands-on experience with SQL and proficiency in data visualization tools.
SALES MANAGER at COLOURS INC
Pennsauken Township, New Jersey, United States - Full Time
Skills Needed
Sales Strategy, Team Leadership, Revenue Growth, Kpi Management, Market Analysis, Customer Relationship Management, Coaching, Territory Planning, Lead Generation, Business Development
Specialization
The candidate must be able to manage a sales force, implement strategic action plans, and maintain professional industry knowledge. They are expected to identify emerging markets and provide direct support to sales associates in closing deals.
Experience Required
Minimum 5 year(s)
School Occupational Therapist at MJ CARE INC
Kenosha, Wisconsin, United States - Full Time
Skills Needed
Interpersonal Communication, Collaboration, Relationship Building, Organizational Skills, Caseload Management, Problem Solving, Documentation, Scheduling
Specialization
Requires a Master's or Doctoral degree in Occupational Therapy and valid Wisconsin DSPS and DPI licenses. Previous pediatric or school-based experience is preferred, though new graduates are encouraged to apply.