Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

EXPERIENCE ET NIVEAU D’EDUCATION REQUIS:

• Baccalauréat requis
• Expérience en milieu professionnel de la santé, comme les soins infirmiers ou toute autre expertise médicale, constitue un atout
• Exigence d’au moins 5 ans d’expérience en gestion de personnes ou en gestion de programmes cliniques ou dans des domaines connexes au sein des soins de santé
• Certification CCPE constitue un atout
• Expérience de la gestion de programmes de soutien aux patients constitue un atout
• Maîtrise de la gestion de comptes clés
• Bonne compréhension des contextes de remboursement privés et publics constitue un atout
• Compétence à comprendre et à exploiter les données pour repérer les occasions et les défis avec les clients et les membres d’équipe
• Compétence à l’encadrement de l’équipe sur le terrain pour promouvoir les services aux clients et aux patients offerts par le programme
• Aptitude à reconnaître et à promouvoir les gains d’efficacité (tâches, technologie, etc.)
• Capacité de travailler avec CRM et de tirer parti de ses analyses
• Leader dynamique qui peut mobiliser des équipes multidisciplinaires pour apprendre et appliquer de nouvelles compétences et/ou techniques pour répondre aux besoins de l’entreprise

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor’s degree required
• Health professional background, such as nursing or other medical expertise, is an asset
• Requires minimum of 5 years experience in people management or clinical program management or related fields within healthcare
• CCPE certification an asset
• Experience with patient support program management an asset
• Proficiency in key account management
• Proficiency at understanding the private and public reimbursement environments an asset
• Proficiency at understanding and leveraging data to identify opportunities and challenges with customers and team members
• Proficiency at coaching field team to promote program services to customers and patients
• Proficiency at identifying and championing efficiencies (tasks, technology, etc)
• Proficiency at working with CRM and leveraging its analytics
• Dynamic leader who can energize multidisciplinary teams to learn and apply new skills and /or techniques to respond to the business needs

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation
• Good Analytical, conceptual and problem solving skills
• The ability to manage multiple tasks along a parallel process
• Ability to resolve associate issues effectively and efficiently
• Critical thinking skills
• Strong industry knowledge
• Ability to communicate effectively in both French and English (oral and written) mandatory in Quebec, an asset in the rest of Canada
• Possess strong interpersonal and leadership skills
• Attention to detail
• Ability to proficiently use computer and good knowledge of Microsoft Office
• Strong business acumen competency
• Ability to travel up to 50% depending on region and responsibility. Must be able and willing to work in the home offices of field team members.
• Ability to collaborate with different parties
• Ability to coach and develop others
• Hold and maintain a valid, non-expired, unrestricted driver’s license
• 
  Must possess a car
  The successful candidate will (requirement)/may (asset) have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.
  Le candidat retenu aura/pourrait avoir des contacts quotidiens avec des clients, des patients ou des pairs unilingues anglophones d’équipes interfonctionnelles

EQUAL EMPLOYMENT OPPORTUNITY

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned