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Jobs Search
Start Date
Immediate
Expiry Date
10 Jun, 25
Salary
0.0
Posted On
06 Feb, 25
Experience
2 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Outsourcing/Offshoring
OVER VIEW
The main duty of a CareCentre - Agent is to respond to telephone inquiries about the company’s products or services by following standard scripts and procedures. The incumbent is also responsible to ensure that all calls are answered within predetermined time scales and are dealt with the highest standards of customer service. The CCA will also document details of telephone conversation and actions taken, in order to make further follow-ups and corrective action as required. The CCA will correspond with CareCentre – Team Leader and CareCentre - Manager accordingly and comply to provide a customer-oriented service at all times.
Please refer the Job description for details