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Wealth Mortgage Client Care Officer at Citi
Singapore, , Singapore - Full Time
Skills Needed
Mortgage Servicing, Client Retention, Relationship Management, Problem Solving, Verbal Communication, Active Listening, Crm Tools, Financial Services, Call Center Operations, Conflict De Escalation, Regulatory Compliance, Wealth Management Knowledge
Specialization
Requires a bachelor's degree and 5-8 years of experience in client-facing financial services, specifically in mortgage servicing or retention. Candidates must possess strong communication skills and a deep understanding of mortgage products and regulatory requirements.
Experience Required
Minimum 5 year(s)
South Africa Learnership Graduate Program - Finance, South Africa - Johanne at Citi
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Financial Reporting, Regulatory Reporting, Accounting Standards, Financial Planning & Analysis, Tax Reporting, Capital And Liquidity Planning, Analytical Insight, Quantitative Skills, Leadership, Teamwork, Communication, Project Coordination, Organizational Skills, Ethical Decision Making, Cross Functional Communication, Data Quality Improvement
Specialization
Candidates must have an undergraduate degree with a GPA of 65% or above, or a Master's degree, preferably in BCom Accounting or Business Science. A maximum of one year of work experience is acceptable, along with strong leadership and communication skills.
Technical Program Management Analyst, AVP at Citi
Jacksonville, Florida, United States - Full Time
Skills Needed
Application Support, Business Analysis, Technical Program Management, Cloud Technologies, Microservices Architecture, Java, Generative Ai, Machine Learning, Large Language Models, Ivr Systems, Chatbot Platforms, Jira, Confluence, Ms Project, Pmp, Csm
Specialization
Candidates need 5+ years of experience in Application Support, Business Analysis, or TPM roles, with expertise in cloud technologies and AI/ML. A bachelor's degree is required, and certifications like PMP or CSM are preferred.
Experience Required
Minimum 5 year(s)
KYC Operations Analyst Officer at Citi
Shanghai, Shanghai, China - Full Time
Skills Needed
Business Acumen, Credible Challenge, Laws And Regulations, Management Reporting, Policy And Procedure, Program Management, Referral And Escalation, Risk Controls And Monitors, Risk Identification And Assessment, Risk Remediation
Specialization
Candidates should ideally have previous relevant experience and a bachelor's degree or equivalent. The position requires the ability to assess risk and maintain ethical judgment regarding business practices.
Investment Banking Associate - Assistant Vice President at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
M&A Execution, Capital Raising, Financial Analysis, Corporate Transaction Evaluation, Strategic Advisory, Client Development, Industry Trend Analysis, Risk Assessment, Mentoring, Problem Solving, Organizational Skills, Written Communication, Verbal Communication
Specialization
Candidates should have 5-8 years of relevant experience and a bachelor's degree in Finance or Business Administration, with an MBA preferred. Proficiency in financial analysis and corporate transaction evaluation is required.
Experience Required
Minimum 5 year(s)
Chief Auditor, Artificial Intelligence at Citi
New York, New York, United States - Full Time
Skills Needed
Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws And Regulations, Professional Standards, Risk Management, Root Cause Analysis, Ai Governance, Mlops, Internal Audit, Executive Communication
Specialization
Requires at least 15 years of management experience in audit or technology with deep expertise in AI/ML systems and risk frameworks. A bachelor's degree is required, with a master's degree and certifications like CISA or CIA being highly preferred.
Experience Required
Minimum 10 year(s)
Trade Product Manager at Citi
Jid Hafs, Capital Governorate, Bahrain - Full Time
Skills Needed
Product Management, Product Development, Trade Finance, Working Capital Solutions, Transaction Banking, Project Management, Risk & Controls, Agile Methodology, Business Requirements Definition, Regulatory Compliance, Stakeholder Management, Analytical Thinking, Gcc Regulations, Continuous Delivery, Strategic Planning, Client Relationship Management
Specialization
Requires a strong background in product management and deep expertise in Trade Finance and Transaction Banking, specifically within the GCC region. A bachelor's degree is required, with a preference for a master's degree and fluency in English.
Experience Required
Minimum 5 year(s)
Loan Operations Senior Analyst at Citi
Warsaw, mazowieckie, Poland - Full Time
Skills Needed
Loan Operations, Loaniq, Uat Work Plans, Process Improvement, Risk Management, Analytical Skills, Communication, Leadership, Coaching, Stakeholder Management, Syndicated Loans, Bilateral Loans, Financial Services, Regulatory Compliance, Data Analysis, Project Management
Specialization
Candidates must have 3-5+ years of relevant professional experience in loans, including knowledge of syndicated and bilateral loan structures. A bachelor's degree or higher is required, along with strong analytical, communication, and risk management skills.
Experience Required
Minimum 2 year(s)
Infrastructure Manager - Assistant Vice President at Citi
Jordanów, Lesser Poland Voivodeship, Poland - Full Time
Skills Needed
Infrastructure Management, Lan/Wan Administration, Help Desk Administration, Technical Oversight, Team Leadership, Budget Management, Risk Management, Strategic Planning, Communication Skills, Analytical Skills, Project Management, Stakeholder Management, Compliance, Application Hosting, End User Services
Specialization
Candidates must have approximately 5+ years of experience in a technology role with people management and infrastructure expertise. A Bachelor's degree or equivalent experience is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Banamex - Banquero de apoyo Patrimonial Morelia at Citi
Morelia, Michoacán, Mexico - Full Time
Skills Needed
Client Account Management, Financial Planning, Risk Profiling, Relationship Management, Asset Allocation, Kyc, Aml, Compliance, Financial Products Sales, Data Analysis, Business Issue Definition, Policy Formulation, Stakeholder Engagement, Investment Products Knowledge
Specialization
Candidates must have a bachelor's degree and 0-2 years of relevant experience in relationship management. Proficiency in financial products and mandatory certifications for selling financial services are required.
Production Support Analyst - Payments (Officer) at Citi
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sql, Sql Developer, Mongodb, Compass, Itrs Geneos, Grafana, Servicenow, Incident Management, Stakeholder Management, Production Monitoring, Payment Processing, Technical Documentation
Specialization
Requires technical proficiency in SQL, MongoDB, and monitoring tools like ITRS Geneos and Grafana. Candidates should possess strong analytical skills and experience with ITSM tools like ServiceNow, with payment domain knowledge being highly desired.
Experience Required
Minimum 2 year(s)
VP Marketing Data Science at Citi
New York, New York, United States - Full Time
Skills Needed
Advanced Analytics, Machine Learning, Python, R, Sql, Tableau, Power Bi, Dataiku, Predictive Modeling, Deep Learning, Neural Networks, Nlp, A/B Testing, Cross Channel Attribution, Stakeholder Communication, Model Governance
Specialization
Requires 6-10 years of experience in media measurement and analytics with proficiency in Python, R, and big data technologies. A degree in Business Analytics, Finance, or Statistics is required, with an advanced degree preferred.
Experience Required
Minimum 5 year(s)
Securities Services Operations & Derivatives Intmd Analyst at Citi
Dhaka, Dhaka Division, Bangladesh - Full Time
Skills Needed
Securities Processing, Derivatives Processing, Trade Settlement, Data Analysis, Treasury Products, Regulatory Reporting, Corporate Actions, Risk Assessment, Process Improvement, Accounting
Specialization
Requires a Bachelor's degree in Business, Accounting, or Finance with 2-5 years of relevant experience. Candidates must demonstrate comprehension of Treasury products and possess strong written and verbal communication skills.
Experience Required
Minimum 2 year(s)
Applications Development Sr Programmer Analyst - C12 - MISSISSAUGA at Citi
Mississauga, Ontario, Canada - Full Time
Skills Needed
Core Java, Collections, Multithreading, Performance Tuning, J2ee, Spring, Oracle Rdbms, Microservices, Design Patterns, Workflow Technologies, Gradle, Maven, Sdlc, Agile, Systems Analysis, Programming
Specialization
Requires 5-8 years of experience in software programming and systems analysis with a strong focus on Java, Spring, and Oracle RDBMS. Candidates must be proficient in Microservices, Agile processes, and build tools like Maven or Gradle.
Experience Required
Minimum 5 year(s)
Ops Support Specialist at Citi
, , India - Full Time
Skills Needed
Chargeback Cycle, Customer Service, Dispute Resolution, Microsoft Office, Pega, G360, Analytical Skills, Mathematical Knowledge, Process Improvement, Lean Methodology, Documentation Maintenance, Account Maintenance, Risk Assessment, Compliance, Communication Skills
Specialization
Candidates must have 2-4 years of relevant experience and a bachelor's degree or equivalent. Proficiency in Microsoft Office, knowledge of dispute processes, and the ability to work rotating 24/7 shifts are required.
Experience Required
Minimum 2 year(s)
Application Support Group Manager - Senior Vice President at Citi
Singapore, , Singapore - Full Time
Skills Needed
Application Support, People Management, Stakeholder Management, Project Management, Capacity Planning, Vendor Relationship Management, Incident Management, Problem Management, Root Cause Analysis, Budget Planning, Performance Evaluation, Knowledge Management, Operational Efficiency, Risk Assessment, Compliance, Strategic Planning
Specialization
Requires over 10 years of relevant experience in application support and people management with a bachelor's degree. Must possess strong stakeholder management skills and experience in capacity planning and IT service improvement.
Experience Required
Minimum 10 year(s)
Relationship Manager, Commercial Subsidiaries Group at Citi
Petaling Jaya, Selangor, Malaysia - Full Time
Skills Needed
Relationship Management, Credit Structuring, Kyc Compliance, Financial Advisory, Risk Assessment, Portfolio Management, Cross Selling, Early Warning Detection, Negotiation, Consultative Selling, Leadership, Stakeholder Management
Specialization
Requires 6-10 years of experience in banking with advanced credit structuring skills and a track record of financial advisory. A bachelor's degree is required, with a master's degree or Chartered Banker qualification preferred.
Experience Required
Minimum 5 year(s)
Banamex KYC Operations Analyst 2 CDMX at Citi
Ciudad de México, , Mexico - Full Time
Skills Needed
Anti Money Laundering, Kyc, Regulatory Reporting, Compliance, Risk Assessment, Banking Operations, Client Profile Review, Data Analysis, Excel, Business Acumen, Risk Controls, Policy Adherence, Customer Service, Documentation Management, Record Keeping
Specialization
Candidates must have 0-2 years of experience in banking operations, specifically in client account opening or KYC/AML processes. A bachelor's degree and intermediate proficiency in English and Excel are required.
Legal Support Specialist – Officer (Hybrid) at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Isda Master Agreement Negotiation, Project Management, Data Analysis, Legal Documentation, Financial Services Knowledge, Organizational Skills, Verbal Communication, Diplomacy Skills, Risk Assessment, Compliance
Specialization
Candidates should have 2-5 years of relevant experience in a corporate legal department, law firm, or financial services industry. A bachelor's degree or equivalent experience is required, along with strong organizational and communication skills.
Experience Required
Minimum 2 year(s)
Senior Java Backend Developer at Citi
Toronto, Ontario, Canada - Full Time
Skills Needed
Java, Backend Development, Distributed Systems, Fixed Income, Trade Processing, Software Design, Requirement Analysis, System Architecture, Risk Technology, Application Development, Problem Solving, Communication Skills, Stakeholder Management, Technical Leadership, Project Estimation, Compliance
Specialization
Candidates must have at least 4 years of experience in Java backend development and a proven background in building large-scale distributed systems. A bachelor's degree is required, along with strong analytical skills and the ability to work independently in a fast-paced environment.
Experience Required
Minimum 2 year(s)
Wealth Mortgage Client Care Officer at Citi
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

25 Sep, 26

Salary

0.0

Posted On

27 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Mortgage Servicing, Client Retention, Relationship Management, Problem Solving, Verbal Communication, Active Listening, CRM Tools, Financial Services, Call Center Operations, Conflict De-escalation, Regulatory Compliance, Wealth Management Knowledge

Industry

Financial Services

Description
Wealth Mortgage Client Care Officer Are you a client-focused professional with a passion for exceptional service and a strong understanding of mortgage products? Citibank is seeking a dedicated Wealth Mortgage Client Care Officer to join our team. This role is crucial for providing outstanding support to existing mortgage clients, handling inquiries via a dedicated hotline, resolving issues, and actively driving client retention to enhance client loyalty and overall banking relationships. If you excel at building relationships over the phone, problem-solving, ensuring clients feel valued, and achieving performance goals, we invite you to contribute your expertise to our client care and retention efforts. Role Overview: The Wealth Mortgage Client Care Officer serves as the primary contact for existing mortgage clients, managing inbound inquiries and proactive outreach for retention. This officer delivers accurate information, resolves service and account issues, and deepens client relationships through superior service and comprehensive mortgage knowledge. They collaborate closely with Client Advisors to integrate mortgage solutions into broader financial strategies, deepening the overall client banking relationship without engaging in non-mortgage financial advisory. Key Responsibilities: Client Retention & Proactive Engagement: Actively engage in outbound calls to existing mortgage clients to understand evolving needs, mitigate attrition risks, and drive client retention. Achieve or exceed established client retention goals by effectively articulating value propositions and customizing solutions to individual client circumstances. Proactively identify and cultivate opportunities for wealth-related referrals and deepen the overall client banking relationship through collaboration with Client Advisors. Build and nurture strong, lasting relationships with existing mortgage clients through consistent, high-quality service and proactive communication, aiming to solidify their overall banking relationship with Citi. Client Service & Support: Serve as the primary point of contact for existing mortgage clients, handling inbound inquiries and service requests received through the Mortgage hotline. Provide accurate, comprehensive, and empathetic support regarding mortgage accounts, loan details, payment queries, escrow information, and general mortgage product features. Efficiently resolve client issues, complaints, and concerns, escalating complex matters to appropriate internal teams when necessary and ensuring timely follow-up until resolution. Educate clients on self-service options and digital tools available for managing their mortgage accounts. Product Knowledge & Advisory: Maintain a deep and up-to-date understanding of Citi's mortgage product offerings, policies, procedures, and regulatory requirements. Provide clear and concise explanations of mortgage terms, conditions, and processes to clients. Possess a foundational understanding of Citi's wealth management products and services to effectively facilitate warm handovers. Operational Excellence & Compliance: Accurately document all client interactions, engagement activities, and referrals within the system. Adhere strictly to all internal policies, procedures, and regulatory guidelines, including those related to data privacy and consumer protection. Appropriately assess risk when handling client interactions, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Qualifications: Bachelor’s degree/University degree or equivalent experience. Minimum of 5-8 years of experience in a client-facing role within financial services, with a proven track record in mortgage servicing, call center operations, client retention, or a similar environment with performance metrics. Solid understanding of mortgage products, servicing processes, and regulatory requirements. Demonstrated ability to identify opportunities and deepen the overall client banking relationship with Citi through expert mortgage solutions. Exceptional verbal communication and active listening skills, with the ability to convey complex information clearly and empathetically over the phone, while also demonstrating effective communication and relationship-building techniques. Proven problem-solving skills and the ability to de-escalate difficult client situations. Strong interpersonal and relationship-building skills, with a focus on fostering long-term client loyalty. Proficient computer skills and ability to navigate multiple systems simultaneously, including CRM tools. Demonstrated commitment to client satisfaction, ethical conduct, and achieving performance goals. ------------------------------------------------------ Job Family Group: Consumer Sales ------------------------------------------------------ Job Family: Consumer Product Sales ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.
Responsibilities
The officer serves as the primary contact for mortgage clients, managing inbound inquiries and proactive outreach to drive retention. They collaborate with Client Advisors to integrate mortgage solutions into broader financial strategies and resolve complex account issues.
Wealth Mortgage Client Care Officer at Citi
Singapore, , Singapore - Full Time
Skills Needed
Mortgage Servicing, Client Retention, Relationship Management, Problem Solving, Verbal Communication, Active Listening, Crm Tools, Financial Services, Call Center Operations, Conflict De Escalation, Regulatory Compliance, Wealth Management Knowledge
Specialization
Requires a bachelor's degree and 5-8 years of experience in client-facing financial services, specifically in mortgage servicing or retention. Candidates must possess strong communication skills and a deep understanding of mortgage products and regulatory requirements.
Experience Required
Minimum 5 year(s)
South Africa Learnership Graduate Program - Finance, South Africa - Johanne at Citi
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Financial Reporting, Regulatory Reporting, Accounting Standards, Financial Planning & Analysis, Tax Reporting, Capital And Liquidity Planning, Analytical Insight, Quantitative Skills, Leadership, Teamwork, Communication, Project Coordination, Organizational Skills, Ethical Decision Making, Cross Functional Communication, Data Quality Improvement
Specialization
Candidates must have an undergraduate degree with a GPA of 65% or above, or a Master's degree, preferably in BCom Accounting or Business Science. A maximum of one year of work experience is acceptable, along with strong leadership and communication skills.
Technical Program Management Analyst, AVP at Citi
Jacksonville, Florida, United States - Full Time
Skills Needed
Application Support, Business Analysis, Technical Program Management, Cloud Technologies, Microservices Architecture, Java, Generative Ai, Machine Learning, Large Language Models, Ivr Systems, Chatbot Platforms, Jira, Confluence, Ms Project, Pmp, Csm
Specialization
Candidates need 5+ years of experience in Application Support, Business Analysis, or TPM roles, with expertise in cloud technologies and AI/ML. A bachelor's degree is required, and certifications like PMP or CSM are preferred.
Experience Required
Minimum 5 year(s)
KYC Operations Analyst Officer at Citi
Shanghai, Shanghai, China - Full Time
Skills Needed
Business Acumen, Credible Challenge, Laws And Regulations, Management Reporting, Policy And Procedure, Program Management, Referral And Escalation, Risk Controls And Monitors, Risk Identification And Assessment, Risk Remediation
Specialization
Candidates should ideally have previous relevant experience and a bachelor's degree or equivalent. The position requires the ability to assess risk and maintain ethical judgment regarding business practices.
Investment Banking Associate - Assistant Vice President at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
M&A Execution, Capital Raising, Financial Analysis, Corporate Transaction Evaluation, Strategic Advisory, Client Development, Industry Trend Analysis, Risk Assessment, Mentoring, Problem Solving, Organizational Skills, Written Communication, Verbal Communication
Specialization
Candidates should have 5-8 years of relevant experience and a bachelor's degree in Finance or Business Administration, with an MBA preferred. Proficiency in financial analysis and corporate transaction evaluation is required.
Experience Required
Minimum 5 year(s)
Chief Auditor, Artificial Intelligence at Citi
New York, New York, United States - Full Time
Skills Needed
Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws And Regulations, Professional Standards, Risk Management, Root Cause Analysis, Ai Governance, Mlops, Internal Audit, Executive Communication
Specialization
Requires at least 15 years of management experience in audit or technology with deep expertise in AI/ML systems and risk frameworks. A bachelor's degree is required, with a master's degree and certifications like CISA or CIA being highly preferred.
Experience Required
Minimum 10 year(s)
Trade Product Manager at Citi
Jid Hafs, Capital Governorate, Bahrain - Full Time
Skills Needed
Product Management, Product Development, Trade Finance, Working Capital Solutions, Transaction Banking, Project Management, Risk & Controls, Agile Methodology, Business Requirements Definition, Regulatory Compliance, Stakeholder Management, Analytical Thinking, Gcc Regulations, Continuous Delivery, Strategic Planning, Client Relationship Management
Specialization
Requires a strong background in product management and deep expertise in Trade Finance and Transaction Banking, specifically within the GCC region. A bachelor's degree is required, with a preference for a master's degree and fluency in English.
Experience Required
Minimum 5 year(s)
Loan Operations Senior Analyst at Citi
Warsaw, mazowieckie, Poland - Full Time
Skills Needed
Loan Operations, Loaniq, Uat Work Plans, Process Improvement, Risk Management, Analytical Skills, Communication, Leadership, Coaching, Stakeholder Management, Syndicated Loans, Bilateral Loans, Financial Services, Regulatory Compliance, Data Analysis, Project Management
Specialization
Candidates must have 3-5+ years of relevant professional experience in loans, including knowledge of syndicated and bilateral loan structures. A bachelor's degree or higher is required, along with strong analytical, communication, and risk management skills.
Experience Required
Minimum 2 year(s)
Infrastructure Manager - Assistant Vice President at Citi
Jordanów, Lesser Poland Voivodeship, Poland - Full Time
Skills Needed
Infrastructure Management, Lan/Wan Administration, Help Desk Administration, Technical Oversight, Team Leadership, Budget Management, Risk Management, Strategic Planning, Communication Skills, Analytical Skills, Project Management, Stakeholder Management, Compliance, Application Hosting, End User Services
Specialization
Candidates must have approximately 5+ years of experience in a technology role with people management and infrastructure expertise. A Bachelor's degree or equivalent experience is required, along with strong analytical and communication skills.
Experience Required
Minimum 5 year(s)
Banamex - Banquero de apoyo Patrimonial Morelia at Citi
Morelia, Michoacán, Mexico - Full Time
Skills Needed
Client Account Management, Financial Planning, Risk Profiling, Relationship Management, Asset Allocation, Kyc, Aml, Compliance, Financial Products Sales, Data Analysis, Business Issue Definition, Policy Formulation, Stakeholder Engagement, Investment Products Knowledge
Specialization
Candidates must have a bachelor's degree and 0-2 years of relevant experience in relationship management. Proficiency in financial products and mandatory certifications for selling financial services are required.
Production Support Analyst - Payments (Officer) at Citi
Sydney, New South Wales, Australia - Full Time
Skills Needed
Sql, Sql Developer, Mongodb, Compass, Itrs Geneos, Grafana, Servicenow, Incident Management, Stakeholder Management, Production Monitoring, Payment Processing, Technical Documentation
Specialization
Requires technical proficiency in SQL, MongoDB, and monitoring tools like ITRS Geneos and Grafana. Candidates should possess strong analytical skills and experience with ITSM tools like ServiceNow, with payment domain knowledge being highly desired.
Experience Required
Minimum 2 year(s)
VP Marketing Data Science at Citi
New York, New York, United States - Full Time
Skills Needed
Advanced Analytics, Machine Learning, Python, R, Sql, Tableau, Power Bi, Dataiku, Predictive Modeling, Deep Learning, Neural Networks, Nlp, A/B Testing, Cross Channel Attribution, Stakeholder Communication, Model Governance
Specialization
Requires 6-10 years of experience in media measurement and analytics with proficiency in Python, R, and big data technologies. A degree in Business Analytics, Finance, or Statistics is required, with an advanced degree preferred.
Experience Required
Minimum 5 year(s)
Securities Services Operations & Derivatives Intmd Analyst at Citi
Dhaka, Dhaka Division, Bangladesh - Full Time
Skills Needed
Securities Processing, Derivatives Processing, Trade Settlement, Data Analysis, Treasury Products, Regulatory Reporting, Corporate Actions, Risk Assessment, Process Improvement, Accounting
Specialization
Requires a Bachelor's degree in Business, Accounting, or Finance with 2-5 years of relevant experience. Candidates must demonstrate comprehension of Treasury products and possess strong written and verbal communication skills.
Experience Required
Minimum 2 year(s)
Applications Development Sr Programmer Analyst - C12 - MISSISSAUGA at Citi
Mississauga, Ontario, Canada - Full Time
Skills Needed
Core Java, Collections, Multithreading, Performance Tuning, J2ee, Spring, Oracle Rdbms, Microservices, Design Patterns, Workflow Technologies, Gradle, Maven, Sdlc, Agile, Systems Analysis, Programming
Specialization
Requires 5-8 years of experience in software programming and systems analysis with a strong focus on Java, Spring, and Oracle RDBMS. Candidates must be proficient in Microservices, Agile processes, and build tools like Maven or Gradle.
Experience Required
Minimum 5 year(s)
Ops Support Specialist at Citi
, , India - Full Time
Skills Needed
Chargeback Cycle, Customer Service, Dispute Resolution, Microsoft Office, Pega, G360, Analytical Skills, Mathematical Knowledge, Process Improvement, Lean Methodology, Documentation Maintenance, Account Maintenance, Risk Assessment, Compliance, Communication Skills
Specialization
Candidates must have 2-4 years of relevant experience and a bachelor's degree or equivalent. Proficiency in Microsoft Office, knowledge of dispute processes, and the ability to work rotating 24/7 shifts are required.
Experience Required
Minimum 2 year(s)
Application Support Group Manager - Senior Vice President at Citi
Singapore, , Singapore - Full Time
Skills Needed
Application Support, People Management, Stakeholder Management, Project Management, Capacity Planning, Vendor Relationship Management, Incident Management, Problem Management, Root Cause Analysis, Budget Planning, Performance Evaluation, Knowledge Management, Operational Efficiency, Risk Assessment, Compliance, Strategic Planning
Specialization
Requires over 10 years of relevant experience in application support and people management with a bachelor's degree. Must possess strong stakeholder management skills and experience in capacity planning and IT service improvement.
Experience Required
Minimum 10 year(s)
Relationship Manager, Commercial Subsidiaries Group at Citi
Petaling Jaya, Selangor, Malaysia - Full Time
Skills Needed
Relationship Management, Credit Structuring, Kyc Compliance, Financial Advisory, Risk Assessment, Portfolio Management, Cross Selling, Early Warning Detection, Negotiation, Consultative Selling, Leadership, Stakeholder Management
Specialization
Requires 6-10 years of experience in banking with advanced credit structuring skills and a track record of financial advisory. A bachelor's degree is required, with a master's degree or Chartered Banker qualification preferred.
Experience Required
Minimum 5 year(s)
Banamex KYC Operations Analyst 2 CDMX at Citi
Ciudad de México, , Mexico - Full Time
Skills Needed
Anti Money Laundering, Kyc, Regulatory Reporting, Compliance, Risk Assessment, Banking Operations, Client Profile Review, Data Analysis, Excel, Business Acumen, Risk Controls, Policy Adherence, Customer Service, Documentation Management, Record Keeping
Specialization
Candidates must have 0-2 years of experience in banking operations, specifically in client account opening or KYC/AML processes. A bachelor's degree and intermediate proficiency in English and Excel are required.
Legal Support Specialist – Officer (Hybrid) at Citi
Mumbai, maharashtra, India - Full Time
Skills Needed
Isda Master Agreement Negotiation, Project Management, Data Analysis, Legal Documentation, Financial Services Knowledge, Organizational Skills, Verbal Communication, Diplomacy Skills, Risk Assessment, Compliance
Specialization
Candidates should have 2-5 years of relevant experience in a corporate legal department, law firm, or financial services industry. A bachelor's degree or equivalent experience is required, along with strong organizational and communication skills.
Experience Required
Minimum 2 year(s)
Senior Java Backend Developer at Citi
Toronto, Ontario, Canada - Full Time
Skills Needed
Java, Backend Development, Distributed Systems, Fixed Income, Trade Processing, Software Design, Requirement Analysis, System Architecture, Risk Technology, Application Development, Problem Solving, Communication Skills, Stakeholder Management, Technical Leadership, Project Estimation, Compliance
Specialization
Candidates must have at least 4 years of experience in Java backend development and a proven background in building large-scale distributed systems. A bachelor's degree is required, along with strong analytical skills and the ability to work independently in a fast-paced environment.
Experience Required
Minimum 2 year(s)