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Service Desk Lead - (Onsite: Glynco, GA) at Citizant
Brunswick, Georgia, United States - Full Time
Skills Needed
Service Desk Operations, Itil Framework, Help Desk Management, Customer Service, Technical Support, Team Leadership, Incident Management, Change Management, Ticket Management Systems, Performance Metrics, Coaching, Training, Process Improvement, Automation, Collaboration, Communication
Specialization
Candidates should have a minimum of five years of experience in Help Desk or Service Desk operations and general IT operations. A bachelor's degree in a relevant field or equivalent work experience is required, along with proficiency in ITIL frameworks and ticket management systems.
Experience Required
Minimum 5 year(s)
IT Service Desk Ticketing System Administrator (Onsite: Glynco, GA) at Citizant
Brunswick, Georgia, United States - Full Time
Skills Needed
Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, Ivanti Change Manager, Itil, Database Administration, Data Integrity, Troubleshooting, User Support, System Configuration, Analytics, Reporting, Workflow Customization, Security Controls, Root Cause Analysis, Documentation
Specialization
Candidates must have certification or equivalent experience in administering Ivanti IT Service Desk systems and extensive experience in database design and administration. A strong understanding of ITIL processes and the ability to develop custom dashboards and workflows are also required.
Experience Required
Minimum 5 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Lanham, M at Citizant
Lanham, Maryland, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Verification, Recordkeeping, Problem Solving, Adaptability, Training, Enrollment Process Management, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills, along with the ability to handle confidential information. Prior experience in a similar role or customer service position is advantageous.
HSPD-12: Government Badging & Credentialing Specialist (Lanham, MD.*) at Citizant
Lanham, Maryland, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills, along with the ability to handle confidential information. Prior experience in customer service or administrative roles is advantageous.
HSPD-12: Government Badging & Credentialing Specialist (Kearneysville, WV.) at Citizant
Kearneysville, West Virginia, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Problem Solving, Adaptability, Confidentiality, Enrollment Process Management, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Franklin, TN*) at Citizant
Franklin, Tennessee, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Training, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Des Moines, IA*) at Citizant
Des Moines, Iowa, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process Management, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills, along with the ability to handle confidential information. Prior experience in customer service or administrative roles is advantageous.
HSPD-12: Government Badging & Credentialing Specialist (Springfield, NJ*) at Citizant
Springfield, New Jersey, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Birmingham, AL*) at Citizant
Birmingham, Alabama, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Organizational Skills, Interpersonal Skills, Communication Skills, Attention To Detail, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Traveler - Washingt at Citizant
Washington, District of Columbia, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Verification, Enrollment Process, Recordkeeping, Compliance, Training, Problem Solving, Adaptability, Confidentiality
Specialization
Candidates should have experience with Microsoft Excel and possess strong organizational and communication skills. Attention to detail and the ability to handle confidential information are essential, along with a willingness to adapt to changing security procedures.
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Fresno, C at Citizant
Fresno, California, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Verification, Enrollment Process, Recordkeeping, Problem Solving, Adaptability, Training, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Kansas Ci at Citizant
Kansas City, Missouri, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Coordination, Reporting, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Privacy, Verification, Authentication, Recordkeeping, Compliance, Training
Specialization
Candidates should have experience with Microsoft Excel and possess strong organizational and communication skills. Attention to detail and the ability to handle confidential information are essential, along with prior experience in customer service or administrative roles being advantageous.
HSPD-12: Government Badging & Credentialing Specialist (McAllen, TX.*) at Citizant
McAllen, Texas, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training, Scheduling
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Cheektowaga, NY*) at Citizant
Buffalo, New York, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential for this role.
IT Program Manager - (REMIS) Air Force Maintenance Operations at Citizant
Wright-Patterson AFB, Ohio, United States - Full Time
Skills Needed
Agile Methodologies, It Governance, Risk Management, Project Management, Cybersecurity, Stakeholder Collaboration, Quality Assurance, Data Management, Audit Preparation, Team Leadership, Resource Management, Compliance, Strategic Leadership, Cost Control, Performance Management, Scrum Master, Pmp Certification
Specialization
Candidates must have 10+ years of IT project management experience and extensive knowledge of Agile project management and IT governance. A bachelor's degree in a related field and PMP certification are required, with CSM certification preferred.
Experience Required
Minimum 10 year(s)
Senior Computer Systems Analyst (100% Remote) at Citizant
Chantilly, Virginia, United States - Full Time
Skills Needed
System Analysis, Data Processing, Programming Languages, Software Tools, Databases, Network Infrastructure, Data Processing Techniques, Analytical Skills, Problem Solving, Communication Skills, Attention To Detail, Team Collaboration, Project Management, Enterprise Applications, Business Process Modeling, Cloud Computing, Cybersecurity
Specialization
Candidates should have at least 10 years of experience in system analysis or a related role, with proficiency in system design and various programming languages. A bachelor's degree in Computer Science or a related field is required, along with strong analytical and communication skills.
Experience Required
Minimum 10 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Greensboro, NC*) at Citizant
Greensboro, North Carolina, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Training, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and possess strong organizational and communication skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Washington, D.C*) at Citizant
Washington, District of Columbia, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Administrative Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Management, Data Security, Verification, Enrollment Process, Recordkeeping, Compliance, Training, Problem Solving, Adaptability
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Downers Grove, IL*) at Citizant
Downers Grove, Illinois, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are essential, along with excellent communication skills.
Applications Software Developer, SME - 100% Remote (REF1606N) at Citizant
Chantilly, Virginia, United States - Full Time
Skills Needed
Software Development, Application Development, Java, C#, React, Javascript, Devsecops, Devops, Ci/Cd, Git, Github, Jenkins, Docker, Linux, Agile, Scrum
Specialization
Candidates should have at least 10 years of experience in software development with proficiency in programming languages such as Java and C#. A bachelor's degree in computer science or a related field is required.
Experience Required
Minimum 10 year(s)
Service Desk Lead - (Onsite: Glynco, GA) at Citizant
Brunswick, Georgia, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service Desk Operations, ITIL Framework, Help Desk Management, Customer Service, Technical Support, Team Leadership, Incident Management, Change Management, Ticket Management Systems, Performance Metrics, Coaching, Training, Process Improvement, Automation, Collaboration, Communication

Industry

IT Services and IT Consulting

Description
Description Company Description Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Description Position Summary: The Service Desk Lead is responsible for leading day-to-day IT Service Desk operations, ensuring timely and effective support for end users across a large, mission-critical enterprise environment. This position requires a seasoned IT professional with strong leadership, customer service, and technical skills to manage service delivery, ticket management systems, and team performance in alignment with ITIL best practices. The ideal candidate will bring hands-on experience managing large-scale help desk operations, implementing service management processes, and improving customer satisfaction through performance metrics, automation, and continuous improvement initiatives. Primary Responsibilities Lead and supervise Service Desk operations and personnel, ensuring prompt and professional resolution of incidents, service requests, and escalations. Oversee daily ticket workflows using ITIL-based processes within an enterprise-grade Service Desk management system (e.g., Ivanti HEAT, ServiceNow, Remedy, or equivalent). Develop, document, and enforce Service Desk standard operating procedures (SOPs) and escalation protocols. Monitor performance metrics (SLAs, response/resolution times, first-call resolution rate, customer satisfaction) and produce regular management reports. Provide coaching, training, and mentoring to Service Desk staff to enhance technical proficiency and customer service. Coordinate with Systems, Network, and Security teams to resolve complex technical issues and ensure cross-functional communication. Lead initiatives to improve service quality, streamline processes, and integrate automation where feasible. Participate in change management and incident management processes to ensure compliance with DHS and organizational standards. Collaborate with management and stakeholders to align Service Desk operations with enterprise IT goals and mission priorities. Serve as the primary point of contact for Service Desk escalations and critical incident coordination. Requirements Qualifications Experience: Minimum of five (5) years of detailed experience in Help Desk or Service Desk operations. At least five (5) years of experience in general IT operations, support, or management services. Technical Skills: Proficiency with industry-recognized Service Desk ticket management systems – Ivanti HEAT. Strong understanding of ITIL service management frameworks, including incident, request, and change management. Familiarity with desktop, network, and systems troubleshooting methodologies in a large enterprise environment. Leadership: Proven experience supervising Service Desk or IT support teams. Ability to set priorities, delegate effectively, and ensure consistent adherence to SLAs. Education: Bachelor’s degree in Information Systems, Computer Science, Computer Engineering, or a related field, or equivalent work experience. Clearance: U.S. Citizenship and ability to obtain or maintain a DHS Public Trust clearance (Secret preferred). Preferred Qualifications Certifications such as: HDI Support Center Team Lead / Manager ITIL Foundation or higher Project Management Professional (PMP) Experience implementing or improving ITIL-aligned Service Desk operations within a federal or large enterprise environment. Working knowledge of enterprise asset management, configuration management databases (CMDB), and self-service portals. Excellent written and verbal communication skills with the ability to interact effectively with both technical and non-technical stakeholders. Education: Bachelor’s degree in a relevant field is preferred Clerance Requirement: U.S. citizenship is required. DHS Public Trust or higher (Secret preferred)
Responsibilities
The Service Desk Lead is responsible for overseeing daily IT Service Desk operations and ensuring effective support for end users. This includes managing ticket workflows, developing standard operating procedures, and monitoring performance metrics.
Service Desk Lead - (Onsite: Glynco, GA) at Citizant
Brunswick, Georgia, United States - Full Time
Skills Needed
Service Desk Operations, Itil Framework, Help Desk Management, Customer Service, Technical Support, Team Leadership, Incident Management, Change Management, Ticket Management Systems, Performance Metrics, Coaching, Training, Process Improvement, Automation, Collaboration, Communication
Specialization
Candidates should have a minimum of five years of experience in Help Desk or Service Desk operations and general IT operations. A bachelor's degree in a relevant field or equivalent work experience is required, along with proficiency in ITIL frameworks and ticket management systems.
Experience Required
Minimum 5 year(s)
IT Service Desk Ticketing System Administrator (Onsite: Glynco, GA) at Citizant
Brunswick, Georgia, United States - Full Time
Skills Needed
Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, Ivanti Change Manager, Itil, Database Administration, Data Integrity, Troubleshooting, User Support, System Configuration, Analytics, Reporting, Workflow Customization, Security Controls, Root Cause Analysis, Documentation
Specialization
Candidates must have certification or equivalent experience in administering Ivanti IT Service Desk systems and extensive experience in database design and administration. A strong understanding of ITIL processes and the ability to develop custom dashboards and workflows are also required.
Experience Required
Minimum 5 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Lanham, M at Citizant
Lanham, Maryland, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Verification, Recordkeeping, Problem Solving, Adaptability, Training, Enrollment Process Management, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills, along with the ability to handle confidential information. Prior experience in a similar role or customer service position is advantageous.
HSPD-12: Government Badging & Credentialing Specialist (Lanham, MD.*) at Citizant
Lanham, Maryland, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills, along with the ability to handle confidential information. Prior experience in customer service or administrative roles is advantageous.
HSPD-12: Government Badging & Credentialing Specialist (Kearneysville, WV.) at Citizant
Kearneysville, West Virginia, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Problem Solving, Adaptability, Confidentiality, Enrollment Process Management, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Franklin, TN*) at Citizant
Franklin, Tennessee, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Training, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Des Moines, IA*) at Citizant
Des Moines, Iowa, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process Management, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills, along with the ability to handle confidential information. Prior experience in customer service or administrative roles is advantageous.
HSPD-12: Government Badging & Credentialing Specialist (Springfield, NJ*) at Citizant
Springfield, New Jersey, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Birmingham, AL*) at Citizant
Birmingham, Alabama, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Organizational Skills, Interpersonal Skills, Communication Skills, Attention To Detail, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Traveler - Washingt at Citizant
Washington, District of Columbia, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Verification, Enrollment Process, Recordkeeping, Compliance, Training, Problem Solving, Adaptability, Confidentiality
Specialization
Candidates should have experience with Microsoft Excel and possess strong organizational and communication skills. Attention to detail and the ability to handle confidential information are essential, along with a willingness to adapt to changing security procedures.
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Fresno, C at Citizant
Fresno, California, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Verification, Enrollment Process, Recordkeeping, Problem Solving, Adaptability, Training, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Traveler: Kansas Ci at Citizant
Kansas City, Missouri, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Coordination, Reporting, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Privacy, Verification, Authentication, Recordkeeping, Compliance, Training
Specialization
Candidates should have experience with Microsoft Excel and possess strong organizational and communication skills. Attention to detail and the ability to handle confidential information are essential, along with prior experience in customer service or administrative roles being advantageous.
HSPD-12: Government Badging & Credentialing Specialist (McAllen, TX.*) at Citizant
McAllen, Texas, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training, Scheduling
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Cheektowaga, NY*) at Citizant
Buffalo, New York, United States - Full Time
Skills Needed
Microsoft Excel, Data Management, Customer Service, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential for this role.
IT Program Manager - (REMIS) Air Force Maintenance Operations at Citizant
Wright-Patterson AFB, Ohio, United States - Full Time
Skills Needed
Agile Methodologies, It Governance, Risk Management, Project Management, Cybersecurity, Stakeholder Collaboration, Quality Assurance, Data Management, Audit Preparation, Team Leadership, Resource Management, Compliance, Strategic Leadership, Cost Control, Performance Management, Scrum Master, Pmp Certification
Specialization
Candidates must have 10+ years of IT project management experience and extensive knowledge of Agile project management and IT governance. A bachelor's degree in a related field and PMP certification are required, with CSM certification preferred.
Experience Required
Minimum 10 year(s)
Senior Computer Systems Analyst (100% Remote) at Citizant
Chantilly, Virginia, United States - Full Time
Skills Needed
System Analysis, Data Processing, Programming Languages, Software Tools, Databases, Network Infrastructure, Data Processing Techniques, Analytical Skills, Problem Solving, Communication Skills, Attention To Detail, Team Collaboration, Project Management, Enterprise Applications, Business Process Modeling, Cloud Computing, Cybersecurity
Specialization
Candidates should have at least 10 years of experience in system analysis or a related role, with proficiency in system design and various programming languages. A bachelor's degree in Computer Science or a related field is required, along with strong analytical and communication skills.
Experience Required
Minimum 10 year(s)
HSPD-12: Government Badging & Credentialing Specialist (Greensboro, NC*) at Citizant
Greensboro, North Carolina, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Enrollment Process, Problem Solving, Adaptability, Training, Documentation, Escalation Management
Specialization
Candidates should have experience with Microsoft Excel and possess strong organizational and communication skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Washington, D.C*) at Citizant
Washington, District of Columbia, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Administrative Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Management, Data Security, Verification, Enrollment Process, Recordkeeping, Compliance, Training, Problem Solving, Adaptability
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are also essential.
HSPD-12: Government Badging & Credentialing Specialist (Downers Grove, IL*) at Citizant
Downers Grove, Illinois, United States - Full Time
Skills Needed
Microsoft Excel, Customer Service, Data Management, Attention To Detail, Organizational Skills, Interpersonal Skills, Communication Skills, Data Security, Recordkeeping, Verification, Authentication, Enrollment Process, Problem Solving, Adaptability, Confidentiality, Training
Specialization
Candidates should have experience with Microsoft Excel and strong organizational skills. Attention to detail and the ability to handle confidential information are essential, along with excellent communication skills.
Applications Software Developer, SME - 100% Remote (REF1606N) at Citizant
Chantilly, Virginia, United States - Full Time
Skills Needed
Software Development, Application Development, Java, C#, React, Javascript, Devsecops, Devops, Ci/Cd, Git, Github, Jenkins, Docker, Linux, Agile, Scrum
Specialization
Candidates should have at least 10 years of experience in software development with proficiency in programming languages such as Java and C#. A bachelor's degree in computer science or a related field is required.
Experience Required
Minimum 10 year(s)
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