About the job

Health Clerk - Robertson Barracks & Larrakeyah Barracks - NT

Are you a personable medical receptionist looking to make a meaningful impact in a unique primary healthcare setting? This is a fantastic opportunity to provide vital clerical and administrative support to clinical staff in a multidisciplinary setting.

What’s On Offer

• Work-life balance – predictable hours, finish on time, Christmas & New Year Leave
• Safe, respectful environment – professional, health focused patient cohort
• Collaborative team – feel valued and supported in a multidisciplinary team
• No financial transactions – focus on clerical and administrative support only
• Civilian role – be part of the mission without wearing the uniform
• Practical perks – free parking and uniforms
• Wellbeing support – mental health resources and lifestyle discounts
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About The Health Centre's

Located on Robertson Barracks in Holtze, 15km East of Darwin. It is home to the 1st Brigade & 1st Aviation Regiment. The facility has a routine dependency of approximately 2800 members, with a large reserve component. The Barracks also accommodates an additional 2500 US marines every 6 months from May to September. The health centre provides primary medical, aviation medical, nursing, pharmaceutical, dental, physiotherapy and mental health services. It also operates a 22-bed low dependency ward 24/7. Standard operating hours are generally 07:30 – 15:30 Monday – Friday (depending on role requiremnents and specific craft groups required for weekend and on-call shifts).

Larrakeyah Health Centre is located at the Larrakeyah Barracks in Darwin City. Larrakeyah Defence Precinct is a unique tri-service Defence base directly supporting ADF operations & training. It is the home port of HMAS Coonawarra for Navy Patrol Boats and two Army Landing Craft. The facility has a routine dependency of 1100 personnel which surges every 3 months to conduct pre and post deployment medicals. The health centre provides primary medical, nursing, mental health, dental, physiotherapy and pharmaceutical services. Standard operating hours are generally 07:30 – 15:30 Monday – Friday (depending on role requirements).

What You’ll Do

• Keep the clinic running smoothly by providing fast, accurate, and professional clerical and administrative support to health staff and patients.
• Manage electronic and hard copy health records and data in accordance with Defence policies, privacy requirements, and compliance standards.
• Coordinate appointments and liaise effectively with internal and external health service providers to support continuity of care and timely access to patient information.
• Prepare reports, update health and personnel management systems, and assist with auditing activities to support operational and compliance requirements.
• Support day-to-day clinic operations through filing, mail distribution, photocopying, ordering stationery and stores, and processing supply requests.
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What You Bring

• Minimum of 1 year of full-time (or part-time equivalent) experience in an administrative role. (Medical setting highly desirable)
• Completion of a medical terminology course from a Registered Training Organisation (RTO), or willingness to complete
• Strong oral and written communication skills, with the ability to work effectively within a multidisciplinary team.
• Sound computer literacy and experience with electronic health record systems highly regarded.
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Who We Are

Serco supports governments by delivering essential services across defence, health, justice, maritime and community services.

Through our partnership with Bupa, we provide integrated on-base healthcare to Australian Defence Force personnel across 45+ locations.

Interested? Contact Dan on 0497 918845 for a confidential chat.

Apply now.