BUSINESS MANAGEMENT

• Prepare and consolidate management reports, presentation decks, KPIs, and dashboards for management.
• Coordinate meetings, track action items, and maintain operational risk registers.
• Assist in issue tracking, escalation management, and service level monitoring.
• Support strategic initiatives and regulatory projects by gathering requirements and monitoring deliverables.
• Support onboarding/offboarding procedures, invoicing and ad hoc tasks.
• Help identify process gaps and propose solutions for operational efficiencies.

JOB REQUIREMENTS

• 3-5 years’ experience in banking operations, business management, or project management support (preferably in private banking)
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities.
• Good analytical skills and experience working with data (Excel, PowerPoint).
• Comfortable with numbers and possess strong analytical skills to investigate financial deviations and drivers. Strong Excel competency is a plus.
• Willing to learn and take on additional challenges.
• Clear communication skills and the ability to work effectively across teams.
• Familiarity with operational risk, controls, and regulatory considerations.

This role offers a blend of business management support and hands-on operational tasks, helping to drive day-to-day efficiency, deliver key reporting, and assist with operational projects and initiatives within the Private Bank Operations team.