Requisition ID

35693
Office Country

United Kingdom
Office City

London
Division

Programme Compass
Contract Type

Fixed Term
Contract Length

2 years
Posting End Date

23/05/2025

PURPOSE OF JOB

The Change Lead for Programme Compass will lead the Change Horizontal within the programme’s management structure, shaping and delivering programme–level business change activity in line with the plan and agreed deliverables. The Lead will also develop and deliver the change aspects within the programme’s Finance vertical, covering the implementation of Concur, Ariba and SAP S4Hana and associated processes, people, data and reporting and analytics requirements within the Target Operating Models. The role will work closely with staff in Finance (primarily Product/Proxy Product Owners and SMEs), Project Managers, Internal Comms, HROD, CTO and IT, as well our third-party transformation System Integration partner. The role will interact with staff of all levels up to senior management. The role will manage a Change Analyst resource and will report to the Director, Programme Compass.

ACCOUNTABILITIES & RESPONSIBILITIES

As Change Lead, the role holder will:

• Be responsible for all Compass programme-level change and Finance vertical change activities and artefacts.
• Guide our System Integration partner on the production of EBRD tailored change deliverables within the contracted Work Orders.
• Work closely with the Finance Product and Proxy Owners to deliver change and communication activities in relation to the key solution changes such as Expenses, Procurement and FP&A leading to implementation of Concur, Ariba and S4Hana.
• Manage the change, engagement and training approach and deliverables, in particular:
• Stakeholder mapping and analysis, the stakeholder management approach and resistance plans, if required.
• Change Impact Assessments and the delivery of outputs from these.
• The change approaches and plans for each product, considering the various user profiles, differing requirements of our Resident Offices and phased delivery model.
• Identify, establish and engage with Finance and Bank-wide change network(s).
• Leadership engagement at change forums.
• Training Needs Analysis, Training Approach and Plan, including approach for SMEs and Superusers, and Training Product delivery.
• Business Readiness criteria, measurement tools and Readiness Assessments to support go-live planning and decision making.
• Guide and support the Programme Comms lead on the development and distribution of Compass programme and Finance specific communications campaign materials.
• Identify, diagnose and facilitate the resolution of risks and issues across the workstream and in collaboration with related workstreams
• Ensure all the workstream activities associated with the design and build of the programme are correctly documented, audited and signed-off in line with compliance needs.
• Be responsible for the delivery and status reporting of the workstream, including resource planning in line with PMO approach.