Our client, a leading financial institution, is seeking an experienced Windows Support Engineer to join their team and play a critical role in maintaining and enhancing their hybrid Windows server environment. Under the direction of the Assistant Director, OS Platform and Operational Compliance, you will support both on-premises and cloud infrastructure, provide level 2 technical support, and work closely with application owners and developers to ensure system reliability and performance. The ideal candidate brings 3+ years of experience supporting critical applications in hybrid environments, with solid expertise in Windows Server administration (2008–2019), Microsoft Group Policies, SCCM, Infrastructure as Code (IAC) tools such as Ansible or Terraform, and scripting languages like PowerShell or Python. If you have a proven track record in performance monitoring, automation, change management, and documentation creation, and want to contribute to the ongoing improvement and security of a high-impact IT environment, we want to hear from you.
* 12 month contract position
Hybrid (required 2 days a week on-site in Ottawa)
Candidates must be eligible for security clearance (5+ years in Canada)
Full-Time (37.5 hours per week) *

QUALIFICATIONS

Required Qualifications & Skills:

• A minimum of three (3) years of relevant work experience with supporting critical applications in a hybrid environment
• A minimum of two (2) years of demonstrated experience in Windows Server systems, with solid abilities in administering Microsoft Group Policies and Microsoft SCCM
• A minimum of two (2) years of demonstrated experience in performance and capacity monitoring for critical servers
• A minimum of two (2) years of demonstrated ability to develop and support Infrastructure as Code (IAC) with tools such as Ansible, Terraform, Azure, etc.
• Demonstrated experience with the maintenance and upgrading of Windows 2008 – Windows 2019 Server Environments
• Demonstrated advanced understanding of Windows server support
• Demonstrated knowledge of a scripting language, such as Ansible playbooks, PowerShell or Python
• Demonstrated ability to create automation scripts, deploy orchestration and automation processes and products
• Demonstrated ability to make technical decisions needed to support a multi-tiered large-scale highly isolated production environment

Additional Qualifications

The following will also be considered:

• Demonstrated ability to work independently
• Demonstrated experience working with Change Management policies
• Demonstrated experience in creating documentation, Visio Diagrams, support documents, Knowledge Transfer sessions

SUMMARY

If you’re qualified and interested please submit your resume and one of our experienced Recruiters would be happy to give you a call. Thank you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

The Consultant will be responsible for providing the following Services:

• Provide direct support to projects and platform operations, deploying, maintaining, and upgrading our Windows server environment, both on-premises and cloud
• Provide ongoing level 2 technical support, maintenance, and improvement to the Bank’s current environments
• Provide direct support through a ticketing system to application owners, developers, and related internal and external teams
• Create thorough and detailed documentation (SOPs) of all changes, upgrades, procedures, user/vendor interactions, and root cause analyses
• Recommend ways to improve performance, quality, and efficiency
• Other related activities and deliverables as required