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Dispatcher PT at City of Kitchener
Kitchener, ON N2C 2E8, Canada - Full Time
Skills Needed
Customer Service Skills, Windows, Public Relations, Conflict Resolution, Microsoft Office
Qualification
Diploma
Deputy Manager (RGN) at Gilbert Meher
Battersea SW11, England, United Kingdom - Full Time
Skills Needed
Care Plans, Record Keeping, Clinical Care, Leadership, Regulatory Requirements, Teams, Accountability, Dignity
Qualification
Graduate
Inbound Sales Representative at Global Industrial
Markham, ON L3R 9X1, Canada - Full Time
Skills Needed
Flexible Schedule, Outlook, Communication Skills, Vision Care, Excel
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Library Programmer (Part Time) (Contract) (up to 18 months) at Thorold Public Library
Thorold, ON L2V 1Y8, Canada - Full Time
Skills Needed
French, Operations, Library Programming
Qualification
Graduate
Business Systems Analyst at Data Analysis Inc
Los Angeles, California, USA - Full Time
Skills Needed
Dashboards, Business Systems Analysis, Agile, Jira, Web, Software Development, Finance, Platforms, Tableau, Confluence, Development Tools
Specialization
Any discipline or equivalent experience
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Marketing Database Analyst -- Predictive Analytics at ODAWA CASINO RESORT
Petoskey, MI 49770, USA - Full Time
Skills Needed
Statistical Modeling, Loyalty Analytics, Python, Gaming, Statistics, Economics, Marketing Analytics, Vlookup, Business Intelligence, Predictive Modeling, Data Visualization, Pivot Tables, R, Communication Skills, Project Management Skills, Casino Marketing
Specialization
Marketing analytics statistics economics business intelligence or a related field
Qualification
Graduate
Principal Software Engineer -Ongoing Career Opportunity at Leonardo DRS
Beavercreek, OH 45431, USA - Full Time
Skills Needed
Affiliates, Color, Telemedicine, Engineering Disciplines, Consideration, Professional Development
Specialization
Knowledge
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Middle School STEM Teacher - Grades 5 & 7 at Leicester Public Schools
Leicester, MA 01524, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR Generalist at Heidelberg Materials
Delta, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Market Research Consultant (6 month contract) at Sectigo
Ottawa, ON, Canada - Full Time
Skills Needed
Market Research, Presentation Skills, Data Collection, Competitive Analysis, Thinking Skills, Working Experience, Communication Skills
Specialization
Current and/or prior working experience in certificate authority industry is strongly recommended.
Qualification
Trade Certificate
Experience Required
Minimum 5 year(s)
Occupational Therapist 2 - Citywide Home Health/STAT Centre at Vancouver Coastal Health
Vancouver, BC V5Z 3X7, Canada - Full Time
Skills Needed
Operational Requirements, History, Collaboration, Groups, Measures, New Hires, Membership, Health, Access, Computer Literacy
Qualification
Graduate
Heavy Duty Mechanic at Jacob Bros Construction
Surrey, BC, Canada - Full Time
Skills Needed
Welding
Specialization
Csts certificate first aid and whmis certificate(s) are an asset
Qualification
Trade Certificate
Experience Required
Minimum 10 year(s)
Laboratory Technologist - Repost at CANCERCARE MANITOBA
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Master Technician at Holt Recruitment
Birmingham, England, United Kingdom - Full Time
Skills Needed
Rental Management, Payroll, Vehicle Maintenance, Finance, Senior Appointments, Aftersales, Fleet, Automotive
Qualification
Graduate
Assistant Store Manager at DeSerres
Toronto, ON M4C 1H6, Canada - Full Time
Skills Needed
Management Skills, Sales Skills, Communication Skills, Leadership
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Environmental Coordinator at Canadian Kraft Paper
The Pas, MB, Canada - Full Time
Skills Needed
One, Environmental Science, Interpersonal Skills, Communication Skills, Written Communication
Qualification
Diploma
Cashier/Line Cook at McDonalds
Squamish, BC V8B 0E4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
BILINGUAL OMVIC CLERK at Georgian College
Barrie, ON L4M 3X9, Canada - Full Time
Skills Needed
Customer Service, Cultural Awareness, Disabilities, Management Skills, Discrimination, Customer Service Skills, Groups, Testing, Outlook, Student Information System, Excel, Access, Computer Skills
Specialization
Relevant Field
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Senior UX/UI Designer at Citco
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Experience Representative - Sales at Indigo Books Music
Calgary, AB T3G 2L5, Canada - Full Time
Skills Needed
Perspectives, Specialty Retail, Customer Experience, Availability, Bilingualism, Flexible Schedule, Disabilities
Qualification
Graduate
Dispatcher PT at City of Kitchener
Kitchener, ON N2C 2E8, Canada -
Full Time

Start Date

Immediate

Expiry Date

27 Sep, 25

Salary

33.02

Posted On

27 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service Skills, Windows, Public Relations, Conflict Resolution, Microsoft Office

Industry

Hospital/Health Care

Description

DISPATCHER (PT)

Job Status:
Continuous Part-Time
Pay & Grade:
$33.02 to $38.36 Hourly Grade/Band: NA
Hours of Work:
Up to 24 Hours per week
Initial location:
Kitchener Operations Facility
Posting period:
June 26 to July 8, 2025 (at 6:00pm)

Requirements

  • Minimum Grade 12 education or equivalent.
  • Previous dispatch/call center experience.
  • Available for shift work (up to 24 hours per week) between the hours of 7:00am and 9:00pm year-round including weekends and holidays.
  • Analysis and problem solving skills to determine appropriate customer/response needs.
  • Ability to work under pressure and remain calm in a high paced work environment.
  • Excellent interpersonal, communication (written and oral), conflict resolution, public relations and customer service skills.
  • Ability to multi-task with flexibility to move between tasks, effectively prioritize work and meet established deadlines.
  • Proficient with computer systems and experience with Microsoft Office and Windows.
  • Must have accurate and efficient keyboarding skills.
  • Reliable with a good attitude and employment record
Responsibilities
  • Dispatch duties utilizing multiple computer programs to relay service calls to City field personnel.
  • Analyze information received from callers, inputs data into computer systems and dispatches the required personnel.
  • Respond professionally, politely and effectively to telephone and e-mail inquiries.
  • Provide general information and direction on the services, procedures, practices, policies and programs provided by the City through public and internal inquiries.
  • Perform general clerical duties as required. Enter, retrieve and interpret data in customer and work management system databases.
  • Communicate with members of the public, Kitchener Utilities and City of Kitchener employees while exercising good judgement, tact and diplomacy.
  • Follow established procedures and make calm decisions as required in an emergency services environment.
  • Deal effectively with emotional customer situations.
  • Refer escalated issues to the supervisor and/or on-call manager when applicable.
  • Ensure the confidentiality of all records containing personal information.
  • Performs other related duties as assigned.

Requirements

  • Minimum Grade 12 education or equivalent.
  • Previous dispatch/call center experience.
  • Available for shift work (up to 24 hours per week) between the hours of 7:00am and 9:00pm year-round including weekends and holidays.
  • Analysis and problem solving skills to determine appropriate customer/response needs.
  • Ability to work under pressure and remain calm in a high paced work environment.
  • Excellent interpersonal, communication (written and oral), conflict resolution, public relations and customer service skills.
  • Ability to multi-task with flexibility to move between tasks, effectively prioritize work and meet established deadlines.
  • Proficient with computer systems and experience with Microsoft Office and Windows.
  • Must have accurate and efficient keyboarding skills.
  • Reliable with a good attitude and employment record.

Department/Division:
Infrastructure Services, Gas and Water Utilities
Group:

Dispatcher PT at City of Kitchener
Kitchener, ON N2C 2E8, Canada - Full Time
Skills Needed
Customer Service Skills, Windows, Public Relations, Conflict Resolution, Microsoft Office
Qualification
Diploma
Deputy Manager (RGN) at Gilbert Meher
Battersea SW11, England, United Kingdom - Full Time
Skills Needed
Care Plans, Record Keeping, Clinical Care, Leadership, Regulatory Requirements, Teams, Accountability, Dignity
Qualification
Graduate
Inbound Sales Representative at Global Industrial
Markham, ON L3R 9X1, Canada - Full Time
Skills Needed
Flexible Schedule, Outlook, Communication Skills, Vision Care, Excel
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Library Programmer (Part Time) (Contract) (up to 18 months) at Thorold Public Library
Thorold, ON L2V 1Y8, Canada - Full Time
Skills Needed
French, Operations, Library Programming
Qualification
Graduate
Business Systems Analyst at Data Analysis Inc
Los Angeles, California, USA - Full Time
Skills Needed
Dashboards, Business Systems Analysis, Agile, Jira, Web, Software Development, Finance, Platforms, Tableau, Confluence, Development Tools
Specialization
Any discipline or equivalent experience
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Marketing Database Analyst -- Predictive Analytics at ODAWA CASINO RESORT
Petoskey, MI 49770, USA - Full Time
Skills Needed
Statistical Modeling, Loyalty Analytics, Python, Gaming, Statistics, Economics, Marketing Analytics, Vlookup, Business Intelligence, Predictive Modeling, Data Visualization, Pivot Tables, R, Communication Skills, Project Management Skills, Casino Marketing
Specialization
Marketing analytics statistics economics business intelligence or a related field
Qualification
Graduate
Principal Software Engineer -Ongoing Career Opportunity at Leonardo DRS
Beavercreek, OH 45431, USA - Full Time
Skills Needed
Affiliates, Color, Telemedicine, Engineering Disciplines, Consideration, Professional Development
Specialization
Knowledge
Qualification
Graduate
Experience Required
Minimum 8 year(s)
Middle School STEM Teacher - Grades 5 & 7 at Leicester Public Schools
Leicester, MA 01524, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
HR Generalist at Heidelberg Materials
Delta, BC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Product Market Research Consultant (6 month contract) at Sectigo
Ottawa, ON, Canada - Full Time
Skills Needed
Market Research, Presentation Skills, Data Collection, Competitive Analysis, Thinking Skills, Working Experience, Communication Skills
Specialization
Current and/or prior working experience in certificate authority industry is strongly recommended.
Qualification
Trade Certificate
Experience Required
Minimum 5 year(s)
Occupational Therapist 2 - Citywide Home Health/STAT Centre at Vancouver Coastal Health
Vancouver, BC V5Z 3X7, Canada - Full Time
Skills Needed
Operational Requirements, History, Collaboration, Groups, Measures, New Hires, Membership, Health, Access, Computer Literacy
Qualification
Graduate
Heavy Duty Mechanic at Jacob Bros Construction
Surrey, BC, Canada - Full Time
Skills Needed
Welding
Specialization
Csts certificate first aid and whmis certificate(s) are an asset
Qualification
Trade Certificate
Experience Required
Minimum 10 year(s)
Laboratory Technologist - Repost at CANCERCARE MANITOBA
Winnipeg, MB, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Master Technician at Holt Recruitment
Birmingham, England, United Kingdom - Full Time
Skills Needed
Rental Management, Payroll, Vehicle Maintenance, Finance, Senior Appointments, Aftersales, Fleet, Automotive
Qualification
Graduate
Assistant Store Manager at DeSerres
Toronto, ON M4C 1H6, Canada - Full Time
Skills Needed
Management Skills, Sales Skills, Communication Skills, Leadership
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Environmental Coordinator at Canadian Kraft Paper
The Pas, MB, Canada - Full Time
Skills Needed
One, Environmental Science, Interpersonal Skills, Communication Skills, Written Communication
Qualification
Diploma
Cashier/Line Cook at McDonalds
Squamish, BC V8B 0E4, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
BILINGUAL OMVIC CLERK at Georgian College
Barrie, ON L4M 3X9, Canada - Full Time
Skills Needed
Customer Service, Cultural Awareness, Disabilities, Management Skills, Discrimination, Customer Service Skills, Groups, Testing, Outlook, Student Information System, Excel, Access, Computer Skills
Specialization
Relevant Field
Qualification
Trade Certificate
Experience Required
Minimum 2 year(s)
Senior UX/UI Designer at Citco
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Experience Representative - Sales at Indigo Books Music
Calgary, AB T3G 2L5, Canada - Full Time
Skills Needed
Perspectives, Specialty Retail, Customer Experience, Availability, Bilingualism, Flexible Schedule, Disabilities
Qualification
Graduate