JOB DESCRIPTION

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

THE OPPORTUNITY

We are looking for a dedicated Officer - Admin to join our warranty processing team. To succeed in this role, you should be a self-starter, passionate about dedicating to be part of a dynamic team, be able to adapt to shifting priorities, pick up and apply new skills and knowledge in an energising environment in a positive manner.

REQUIREMENTS:

• Minimum GCE ’N’ Level with relevant administrative experience in automotive warranty process
• Proficient in MS Office and meticulous with numbers and details oriented
• Great teammate with good interpersonal and communication skills
• Enjoys learning and working in a high-energy and performance driven environment
• Enthusiastic, focused and committed to do your best
• Ability to handle ambiguity and confidentiality
• Understands and strikes a balance between being an individual and a team member

• Your primary role will be to process and submit all warranty claims within the submission deadlines
• To perform corrections and resubmission of rejected claims within stipulated time
• Assess and monitor pending warranty cases and ensure submission to be completed within the given period
• Evaluate database and complete all data entry for warranty claims and filings
• You will handle warranty parts scrapping exercise on a monthly basis
• Generate various warranty claims submission reports from the system for service centres on a regular basis
• You will also liaise with Brand Principal and the respective internal customers on matters pertaining to warranty matters
• Provide assistance and guidance in relates to warranty issues
• Given any other duties from time to time