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Patient Service Representative - casual (16-hrs) - Oconto Falls at Prevea Health
Oconto Falls, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication, Empathy, Multi Tasking, Teamwork, Critical Thinking, Computer Skills, Telephone Skills, Financial Inquiries, Appointment Scheduling, Demographic Information, Insurance Knowledge, Problem Solving, Active Listening, Positive Attitude, Professionalism, Attention To Detail
Specialization
A high school diploma or GED is required, along with 1-3 years of experience in customer service, insurance, or a healthcare setting preferred. Candidates should possess strong communication skills and the ability to provide exceptional customer service.
SEASONAL DRY GOODS SALES SUPPORT at Von Maur/Dry Goods
Orland Park, Illinois, United States - Full Time
Skills Needed
Customer Experience, Pos Transactions, Telephone Assistance, Stock Management, Merchandise Wrapping, Teamwork, Communication, Sales Support
Specialization
Candidates should be friendly and able to work flexible hours, including evenings and weekends. No specific experience or education requirements are mentioned.
Customer Service Rep(09348) - 15500 W. Hwy 71, Suite 400 at Domino's Pizza LLC
Bee Cave, Texas, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should possess strong interpersonal skills and a customer-focused attitude. Previous experience in customer service is preferred but not mandatory.
Full Time Sales Associate - Vincom Mega Mall Times City at Lovisa
Hanoi, , Vietnam - Full Time
Skills Needed
Customer Service, Jewellery Sales, Teamwork, Visual Merchandising, Proactivity, Style Awareness
Specialization
Candidates should have a passion for style and a proactive attitude. A customer-first mentality and the ability to work well in a team are essential.
Equipo de Venta 10h semanales - Pikostore Zaragoza at Grupo Pikolinos
Zaragoza, Aragon, Spain - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Retail, Communication, Proactivity, Fidelity Actions, Stock Management
Specialization
The company seeks individuals with a positive attitude and enthusiasm for making an impact. Candidates should have an interest in retail and stay updated on the latest fashion trends.
Building and Grounds Operator at Monogram Foods
Village of Plover, Wisconsin, United States - Full Time
Skills Needed
Building Maintenance, Grounds Maintenance, Ehs Compliance, Preventive Maintenance, Landscaping, Snow Removal, Chemical Safety, Record Keeping, Communication, Hand Tools, Power Tools, Forklift Operation, Pallet Jack Operation, Inspection, Safety Regulations, Minor Repairs
Specialization
Candidates must have a valid driver's license and be able to operate various equipment such as pallet jacks and forklifts. They should also possess skills in using hand tools and have knowledge of safety regulations.
Experience Required
Minimum 2 year(s)
Deli Cashier at PORT MADISON ENTERPRISES FAMILY
Suquamish, Washington, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Math Skills, Communication Skills, Teamwork, Food Service, Sales, Time Management, Attention To Detail
Specialization
Candidates must be at least 16 years old and either enrolled in high school or possess a high school diploma or GED. A year of cashier or customer service experience is preferred.
Junior / Personal Assistant to Senior Executive at Konew FinTech Corporation Limited
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Secretarial Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Attention To Detail, Multi Tasking, Ms Office Proficiency, English Communication, Chinese Communication, Responsiveness, Budget Management, Report Preparation, Meeting Minutes, Travel Arrangement, Task Prioritization, Ad Hoc Task Management
Specialization
Candidates must have a Bachelor Degree or equivalent qualifications and at least 5 years of relevant experience as a Personal Assistant. Strong organizational skills, attention to detail, and excellent communication abilities in both English and Chinese are essential.
Experience Required
Minimum 5 year(s)
Utilities Shift Supervisor - City at OKC Career Site
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
Water Treatment Operations, Supervisory Techniques, Safety Procedures, Laboratory Techniques, Communication Skills, Decision Making, Teamwork, Problem Solving, Data Collection, Equipment Calibration, Regulatory Compliance, Training, Customer Service, Physical Fitness, Environmental Safety, Technical Knowledge
Specialization
Candidates must have knowledge and skills in water plant operations, safety procedures, and supervisory techniques. A Class 'A' Oklahoma State Water Operator License and a Class 'B' Oklahoma State Water Laboratory Operator License are required.
Experience Required
Minimum 5 year(s)
CNC Machinist at Koch Enterprises Family of Companies
Strafford, Missouri, United States - Full Time
Skills Needed
Cnc Machining, G Code, Cad/Cam, Tooling Management, Quality Inspection, Safety Practices, Interpersonal Skills, Basic Computer Skills
Specialization
Candidates must have previous CNC machine experience, with 1-2 years in manufacturing and machining. Knowledge of safety practices and the ability to interact professionally with others are also required.
Busser (43725) at M CROWD RESTAURANT GROUP
Richardson, Texas, United States - Full Time
Skills Needed
Team Player, Great Attitude, Hospitality Heart, Food Handlers Certification, Tabc Certification
Specialization
Candidates should be a team player with a positive attitude and possess a hospitality heart. Food Handlers Certification and TABC Certification are required, along with being at least 17 years old and authorized to work in the US.
Tax & Compliance Officer – Financial Planning at ClearSource
Pasig, Metro Manila, Philippines - Full Time
Skills Needed
Tax Compliance, Regulatory Knowledge, Financial Analysis, Forecasting, Documentation, Audit Support, Analytical Skills, Attention To Detail, Communication Skills, Coordination Skills, Microsoft Excel, Bir Requirements, Vat Refund Applications, Variance Analysis, Cost Of Labor Forecasting, Workforce Forecasting
Specialization
Candidates should have a bachelor's degree in Accountancy and 3-4 years of relevant experience in tax compliance or financial analysis. Strong knowledge of Philippine tax laws and BIR requirements is essential.
Experience Required
Minimum 2 year(s)
Mitarbeiter Service in Teilzeit (m/w/d) at McDonald's Österreich
Bad Ischl, Upper Austria, Austria - Full Time
Skills Needed
Customer Service, Order Taking, Food Preparation, Teamwork, Attention To Detail, Communication, German Language Skills
Specialization
Ideal candidates enjoy interacting with guests and can work accurately while managing multiple tasks. A willingness to work shifts and weekends, along with good German language skills, is required.
Spaceship - 高级SaaS 全栈工程师 at Hyphen Connect Limited
Shenzhen, Guangdong Province, China - Full Time
Skills Needed
Typescript, Node.Js, React, Aws, Distributed Architecture, Docker, Microservices, Postgresql, System Design, Problem Analysis, Team Collaboration, Communication, Logistics, E Commerce, Saas, English
Specialization
Bachelor's degree in a computer-related field and over 7 years of software development experience, with proficiency in Typescript, Node.js, and React. Strong understanding of AWS services, distributed architecture, and experience in system design and problem-solving.
Experience Required
Minimum 5 year(s)
Ferial-Mitarbeiter (m/w/d) at McDonald's Österreich
Saalfelden am Steinernen Meer, Salzburg, Austria - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Hands On Mentality
Specialization
Ideal candidates are students who can work for at least four weeks during the holidays. They should possess a hands-on mentality, team spirit, and good German language skills.
Capistrano Financial Group - Work Anywhere - Earn Big, Live Free at Capistrano Agency
, , - Full Time
Skills Needed
Self Starter, Motivated, Coachable, Financial Freedom, Life Insurance, Sales, Mentorship, Training, Team Building, Customer Service, Entrepreneurship, Work Life Balance, Flexibility, Networking, Lead Generation, Business Development
Specialization
Candidates must be motivated, willing to learn, and able to obtain a state insurance license. This role is commission-only, requiring self-discipline and hard work.
Linen Distribution Worker Full Time Rotate at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Linen Collection, Transportation, Stocking, Problem Resolution, Cleanliness Maintenance, General Supervision
Specialization
A high school diploma or equivalent is required for this position. The role involves performing duties under general supervision and maintaining production and quality standards.
Mental Health Therapist Teletherapist (LCSW, LPC) at MySpectrum
Charlottesville, Virginia, United States - Full Time
Skills Needed
Teletherapy, Mental Health, Client Engagement, Assessment, Treatment Planning, Progress Notes, Diverse Populations, Creative Therapy, Relationship Building, Insurance Credentialing, Remote Work, Hipaa Compliance, Team Collaboration, Flexibility, Communication, Problem Solving
Specialization
Candidates must be licensed as an LCSW, LPC, or LCP in Virginia and have experience working with diverse populations. High-speed internet access and a HIPAA protected space for sessions are required.
Hospice Admissions Visit Nurse (RN) at Pathways Home Health, Hospice and Private Duty
Oakland, California, United States - Full Time
Skills Needed
Patient Assessment, Documentation, Care Coordination, Skilled Nursing Care, Team Collaboration, Patient Education, Quality Assurance, Policy Development, Flexibility, Self Directed, Empathy, Communication, Critical Thinking, Time Management, Problem Solving, Compassion
Specialization
A California RN license is required, with a preference for a Public Health Nurse (PHN) certification. Candidates should have at least one year of nursing experience within the last three years or a baccalaureate degree in nursing from an accredited program.
Client Service Coordinator- Greenville, NC FT at Banfield The Pet Hospital
, , United States - Full Time
Skills Needed
Client Service Skills, Communication Skills, Organizational Ability, Problem Solving Skills, Mathematical Ability, Computer Skills, Initiative, Integrity, Cooperativeness, Flexibility, Tolerance For Stress, Resiliency, Leadership, Customer Focus, Peer Relationships, Action Oriented, Listening
Specialization
A high school diploma or equivalent is preferred, along with at least one year of related experience, preferably in customer service. A medical background with training in medical terminology is also preferred.
Patient Service Representative - casual (16-hrs) - Oconto Falls at Prevea Health
Oconto Falls, Wisconsin, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

0.0

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication, Empathy, Multi-tasking, Teamwork, Critical Thinking, Computer Skills, Telephone Skills, Financial Inquiries, Appointment Scheduling, Demographic Information, Insurance Knowledge, Problem Solving, Active Listening, Positive Attitude, Professionalism, Attention to Detail

Industry

Hospitals and Health Care

Description
This position is casual, 16-hours per week. Evenings and weekends are required.  It is not benefit eligible. Patient Service Representative -------------------------------------------------------------------------------- Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give care. Job Summary The Patient Service Representative (PSR) role at Prevea Health is responsible for welcoming, registering, and scheduling patients and/or visitors in a friendly and positive manner. This position acts as a liaison between patients and medical staff. The Patient Service Representative (PSR) is responsible for creating a positive first impression for anyone who uses Prevea Health services, whether over the phone, in person, or through MyPrevea. What you will do * Coordinate communication between patients, family members, medical staff, providers, and administrative staff via phone, in person, or through MyPrevea. * Obtain and confirm accurate demographic and insurance coverage information. * Route medical inquiries, complaints & messages to appropriate parties. * Assist patients and callers with financial inquiries, including policies, insurance, payments, and other financial needs. * Collect required payments, including co-payments, outstanding balances, and payments due at the time of service. * Complete necessary account, referral, and claim edit workflows and maintenance in assigned work queues * Schedule and confirm patient appointments. * Provide accurate daily batch and/or deposits to appropriate staff for processing. Education Qualifications * High School Diploma and/or GED Required Experience Qualifications * 1-3 years Experience in customer service, insurance and/or healthcare setting Preferred Skills and Abilities * Display proficient telephone and computer skills with clear and professional speaking abilities. * Able to provide exceptional customer service by assessing patient needs, meeting quality standards, and evaluating satisfaction. * Capable of being empathetic and responsive to patient’s needs by actively listening, asking appropriate questions, and continually looking for ways to provide assistance. * Able to efficiently multi-task and adapt to fast-paced environments with frequently changing protocols and processes. * Capable of effectively and positively interacting with staff members throughout the company. * Promote teamwork and provide a supportive environment throughout the organization. * Display grammar, spelling, and punctuation knowledge to type patient information and take appropriate messages accurately. * Able to work independently and think critically using provided information. Physical Demands * Sit - Constantly * Stand - Rarely * Walk - Rarely * Drive - Rarely * Climb (Stairs/Ladders) - Rarely * Bend (Neck) - Frequently * Gross Manipulation (Hands/Arms) - Rarely * Squat - Rarely * Twist/Turn (Neck) - Occasionally * Lift/Carry 0-10 lbs. - Rarely * Lift/Carry 11-25 lbs. - Rarely * Lift/Carry 26-35 lbs. - Rarely * Push/Pull up to 10 lbs. - Rarely * Push/Pull 11-25 lbs. - Rarely * Push/Pull 26-35 lbs. - Rarely * Reach (Above shoulder level) - Rarely * Reach (Below shoulder level) - Constantly * Simple Grasping (Hands/Arms) - Constantly * Fine Manipulation (Hands/Arms) - Constantly * Gross Manipulation (Hands/Arms) - Constantly Working Conditions * Noise - Occasionally Travel Requirements * 5% Hearing Requirements * Hears Whispers < 3 feet - Constantly * Hears Whispers 3-8 feet - Constantly Vision Requirements * Color Discrimination - Constantly * Near Vision (Correctable to Jaeger 2 or 20/40 binocular) - Constantly * Distance Vision (Correctable to Snellen chart 20/40 binocular) - Constantly Prevea is an Equal Employment Opportunity/Affirmative Action employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United State and to complete the required employment eligibility document form upon hire. Prevea participates in E-verify. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify
Responsibilities
The Patient Service Representative is responsible for welcoming, registering, and scheduling patients in a friendly manner. This role acts as a liaison between patients and medical staff, ensuring a positive experience for all users of Prevea Health services.
Patient Service Representative - casual (16-hrs) - Oconto Falls at Prevea Health
Oconto Falls, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication, Empathy, Multi Tasking, Teamwork, Critical Thinking, Computer Skills, Telephone Skills, Financial Inquiries, Appointment Scheduling, Demographic Information, Insurance Knowledge, Problem Solving, Active Listening, Positive Attitude, Professionalism, Attention To Detail
Specialization
A high school diploma or GED is required, along with 1-3 years of experience in customer service, insurance, or a healthcare setting preferred. Candidates should possess strong communication skills and the ability to provide exceptional customer service.
SEASONAL DRY GOODS SALES SUPPORT at Von Maur/Dry Goods
Orland Park, Illinois, United States - Full Time
Skills Needed
Customer Experience, Pos Transactions, Telephone Assistance, Stock Management, Merchandise Wrapping, Teamwork, Communication, Sales Support
Specialization
Candidates should be friendly and able to work flexible hours, including evenings and weekends. No specific experience or education requirements are mentioned.
Customer Service Rep(09348) - 15500 W. Hwy 71, Suite 400 at Domino's Pizza LLC
Bee Cave, Texas, United States - Full Time
Skills Needed
N/A
Specialization
Candidates should possess strong interpersonal skills and a customer-focused attitude. Previous experience in customer service is preferred but not mandatory.
Full Time Sales Associate - Vincom Mega Mall Times City at Lovisa
Hanoi, , Vietnam - Full Time
Skills Needed
Customer Service, Jewellery Sales, Teamwork, Visual Merchandising, Proactivity, Style Awareness
Specialization
Candidates should have a passion for style and a proactive attitude. A customer-first mentality and the ability to work well in a team are essential.
Equipo de Venta 10h semanales - Pikostore Zaragoza at Grupo Pikolinos
Zaragoza, Aragon, Spain - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Retail, Communication, Proactivity, Fidelity Actions, Stock Management
Specialization
The company seeks individuals with a positive attitude and enthusiasm for making an impact. Candidates should have an interest in retail and stay updated on the latest fashion trends.
Building and Grounds Operator at Monogram Foods
Village of Plover, Wisconsin, United States - Full Time
Skills Needed
Building Maintenance, Grounds Maintenance, Ehs Compliance, Preventive Maintenance, Landscaping, Snow Removal, Chemical Safety, Record Keeping, Communication, Hand Tools, Power Tools, Forklift Operation, Pallet Jack Operation, Inspection, Safety Regulations, Minor Repairs
Specialization
Candidates must have a valid driver's license and be able to operate various equipment such as pallet jacks and forklifts. They should also possess skills in using hand tools and have knowledge of safety regulations.
Experience Required
Minimum 2 year(s)
Deli Cashier at PORT MADISON ENTERPRISES FAMILY
Suquamish, Washington, United States - Full Time
Skills Needed
Customer Service, Cash Handling, Problem Solving, Math Skills, Communication Skills, Teamwork, Food Service, Sales, Time Management, Attention To Detail
Specialization
Candidates must be at least 16 years old and either enrolled in high school or possess a high school diploma or GED. A year of cashier or customer service experience is preferred.
Junior / Personal Assistant to Senior Executive at Konew FinTech Corporation Limited
Hong Kong, Hong Kong Island, Hong Kong S.A.R. - Full Time
Skills Needed
Secretarial Skills, Communication Skills, Interpersonal Skills, Organizational Skills, Attention To Detail, Multi Tasking, Ms Office Proficiency, English Communication, Chinese Communication, Responsiveness, Budget Management, Report Preparation, Meeting Minutes, Travel Arrangement, Task Prioritization, Ad Hoc Task Management
Specialization
Candidates must have a Bachelor Degree or equivalent qualifications and at least 5 years of relevant experience as a Personal Assistant. Strong organizational skills, attention to detail, and excellent communication abilities in both English and Chinese are essential.
Experience Required
Minimum 5 year(s)
Utilities Shift Supervisor - City at OKC Career Site
Oklahoma City, Oklahoma, United States - Full Time
Skills Needed
Water Treatment Operations, Supervisory Techniques, Safety Procedures, Laboratory Techniques, Communication Skills, Decision Making, Teamwork, Problem Solving, Data Collection, Equipment Calibration, Regulatory Compliance, Training, Customer Service, Physical Fitness, Environmental Safety, Technical Knowledge
Specialization
Candidates must have knowledge and skills in water plant operations, safety procedures, and supervisory techniques. A Class 'A' Oklahoma State Water Operator License and a Class 'B' Oklahoma State Water Laboratory Operator License are required.
Experience Required
Minimum 5 year(s)
CNC Machinist at Koch Enterprises Family of Companies
Strafford, Missouri, United States - Full Time
Skills Needed
Cnc Machining, G Code, Cad/Cam, Tooling Management, Quality Inspection, Safety Practices, Interpersonal Skills, Basic Computer Skills
Specialization
Candidates must have previous CNC machine experience, with 1-2 years in manufacturing and machining. Knowledge of safety practices and the ability to interact professionally with others are also required.
Busser (43725) at M CROWD RESTAURANT GROUP
Richardson, Texas, United States - Full Time
Skills Needed
Team Player, Great Attitude, Hospitality Heart, Food Handlers Certification, Tabc Certification
Specialization
Candidates should be a team player with a positive attitude and possess a hospitality heart. Food Handlers Certification and TABC Certification are required, along with being at least 17 years old and authorized to work in the US.
Tax & Compliance Officer – Financial Planning at ClearSource
Pasig, Metro Manila, Philippines - Full Time
Skills Needed
Tax Compliance, Regulatory Knowledge, Financial Analysis, Forecasting, Documentation, Audit Support, Analytical Skills, Attention To Detail, Communication Skills, Coordination Skills, Microsoft Excel, Bir Requirements, Vat Refund Applications, Variance Analysis, Cost Of Labor Forecasting, Workforce Forecasting
Specialization
Candidates should have a bachelor's degree in Accountancy and 3-4 years of relevant experience in tax compliance or financial analysis. Strong knowledge of Philippine tax laws and BIR requirements is essential.
Experience Required
Minimum 2 year(s)
Mitarbeiter Service in Teilzeit (m/w/d) at McDonald's Österreich
Bad Ischl, Upper Austria, Austria - Full Time
Skills Needed
Customer Service, Order Taking, Food Preparation, Teamwork, Attention To Detail, Communication, German Language Skills
Specialization
Ideal candidates enjoy interacting with guests and can work accurately while managing multiple tasks. A willingness to work shifts and weekends, along with good German language skills, is required.
Spaceship - 高级SaaS 全栈工程师 at Hyphen Connect Limited
Shenzhen, Guangdong Province, China - Full Time
Skills Needed
Typescript, Node.Js, React, Aws, Distributed Architecture, Docker, Microservices, Postgresql, System Design, Problem Analysis, Team Collaboration, Communication, Logistics, E Commerce, Saas, English
Specialization
Bachelor's degree in a computer-related field and over 7 years of software development experience, with proficiency in Typescript, Node.js, and React. Strong understanding of AWS services, distributed architecture, and experience in system design and problem-solving.
Experience Required
Minimum 5 year(s)
Ferial-Mitarbeiter (m/w/d) at McDonald's Österreich
Saalfelden am Steinernen Meer, Salzburg, Austria - Full Time
Skills Needed
Customer Service, Teamwork, Communication, Flexibility, Hands On Mentality
Specialization
Ideal candidates are students who can work for at least four weeks during the holidays. They should possess a hands-on mentality, team spirit, and good German language skills.
Capistrano Financial Group - Work Anywhere - Earn Big, Live Free at Capistrano Agency
, , - Full Time
Skills Needed
Self Starter, Motivated, Coachable, Financial Freedom, Life Insurance, Sales, Mentorship, Training, Team Building, Customer Service, Entrepreneurship, Work Life Balance, Flexibility, Networking, Lead Generation, Business Development
Specialization
Candidates must be motivated, willing to learn, and able to obtain a state insurance license. This role is commission-only, requiring self-discipline and hard work.
Linen Distribution Worker Full Time Rotate at Tenet Healthcare
Detroit, Michigan, United States - Full Time
Skills Needed
Linen Collection, Transportation, Stocking, Problem Resolution, Cleanliness Maintenance, General Supervision
Specialization
A high school diploma or equivalent is required for this position. The role involves performing duties under general supervision and maintaining production and quality standards.
Mental Health Therapist Teletherapist (LCSW, LPC) at MySpectrum
Charlottesville, Virginia, United States - Full Time
Skills Needed
Teletherapy, Mental Health, Client Engagement, Assessment, Treatment Planning, Progress Notes, Diverse Populations, Creative Therapy, Relationship Building, Insurance Credentialing, Remote Work, Hipaa Compliance, Team Collaboration, Flexibility, Communication, Problem Solving
Specialization
Candidates must be licensed as an LCSW, LPC, or LCP in Virginia and have experience working with diverse populations. High-speed internet access and a HIPAA protected space for sessions are required.
Hospice Admissions Visit Nurse (RN) at Pathways Home Health, Hospice and Private Duty
Oakland, California, United States - Full Time
Skills Needed
Patient Assessment, Documentation, Care Coordination, Skilled Nursing Care, Team Collaboration, Patient Education, Quality Assurance, Policy Development, Flexibility, Self Directed, Empathy, Communication, Critical Thinking, Time Management, Problem Solving, Compassion
Specialization
A California RN license is required, with a preference for a Public Health Nurse (PHN) certification. Candidates should have at least one year of nursing experience within the last three years or a baccalaureate degree in nursing from an accredited program.
Client Service Coordinator- Greenville, NC FT at Banfield The Pet Hospital
, , United States - Full Time
Skills Needed
Client Service Skills, Communication Skills, Organizational Ability, Problem Solving Skills, Mathematical Ability, Computer Skills, Initiative, Integrity, Cooperativeness, Flexibility, Tolerance For Stress, Resiliency, Leadership, Customer Focus, Peer Relationships, Action Oriented, Listening
Specialization
A high school diploma or equivalent is preferred, along with at least one year of related experience, preferably in customer service. A medical background with training in medical terminology is also preferred.