Nexus-PATH is located across North Dakota and offers mental health services, outpatient clinical services, and treatment foster care.
We have an opportunity to hire a full-time Office Manager in our Fargo, ND Nexus-PATH office!
Position Summary: The Nexus Office Manager, provides high-level administrative support to the agency and board of directors, ensuring services are provided in an effective and efficient manner. This role leads by example by emulating a professional image and presence throughout agency communications with leaders, employees, families, and the board of directors.

REQUIRED EDUCATION AND LICENSURE:

• 5+ years’ experience performing in a high-level administrative position.
• 1+ Year working with a Board of Directors and/or board appointed committees.
• Advanced MS Office skills including MS Word, PowerPoint, Excel and Access.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements. Must pass corporate insurance eligibility standards in order to operate company vehicles.
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

PREFERRED EDUCATION AND EXPERIENCE:

• 3+ years experience working with a board of Directors and/or board appointed committees.
• 7+ years experience performing in a high-level administrative position.

PRIMARY RESPONSIBILITIES:

• Supports the Executive Director with various administrative functions and tasks.
• Manages and processes various office administrative responsibilities including communication with Marketing and Communications, ordering business cards and purchasing merchandise for the agency.
• Creates and maintains quality customer service for reception of visitors and guests; emulates Nexus’ ICARE values and a Trauma Informed Care approach toward every client, family member and employee.
• Facilitates travel plans and arrangements for Executive Director, foster parents and board members as needed.
• Develops a communication strategy that facilitates sharing of information with the leadership team; ensures proactive communication of information to ensure continuity throughout the agency.
• Establishes and maintains effective working relationship with the board of directors, by developing trust, rapport, and credibility.
• Advises Executive Director on governance and board policy; conducts research as needed to ensure the agency is in compliance with federal and state laws and regulations.
• Develops and administers all board of director documents; collects, collates, and creates packets for each board meeting.
• Documents board of directors’ meeting minutes and produces accurate proceedings of the meeting.
• Assists board members with travel arrangements, lodging and meal planning as needed.
• Facilitates and maintains effective and efficient communication within the agency, with board members, Executive Director and leaders; tailors communication according to the situation.
• Attends and participates in staff, committee or other agency meetings; prepares, composes and distributes meeting agendas, meeting minutes and other communication as needed.
• Drafts and edits internal communication consistent with Nexus mission, ICARE values and trauma informed care philosophy and approach.
• Acknowledges, understands, and maintains the integrity, privacy and confidentiality of all agency employees, youth and families when working with confidential information.
• Attends and participates in staff meetings, trainings and special projects as assigned; understands and supports Nexus’ philosophy and treatment modalities.
• Understands and abides by Nexus policy and procedure and HIPAA and COA guidelines as it relates to performing all work and interacting with agency employees, leaders, families, and youth.
• Understands and supports the Nexus philosophy and treatment modalities.

OTHER DUTIES:

The essential functions, tasks and responsibilities of this position may change from time to time. Nexus Family Healing reserves the right to add or omit duties and responsibilities at the discretion of the company or its leadership. Additional tasks or duties required of the position, will be communicated to the incumbent with specificity to ensure the employee may perform their role with complete understanding. This job description is intended to describe the general level of work being performed; it is not intended to be all-inclusive.