Ready to propel your career in the fast moving world of robotics and automation? Acieta is a leading robotic system integrator driving the future of manufacturing. As a Field Service Engineer, you will work hands on with robots, controls, and advanced automation systems at some of the most innovative production sites in North America. This role offers high variety, real impact, and the chance to grow your technical expertise in a company that values ownership, problem solving, and professionalism. If you are looking to accelerate your development while doing meaningful work at the intersection of technology and industry, we want to meet you.

SUMMARY

The Field Service Engineer delivers technical expertise to support automation systems, including robots, PLCs, HMIs, vision systems, and motion control. This role includes system installation, troubleshooting, programming, and training. It is a remote position with regular travel to customer sites across North America and occasional global travel. While fully remote is supported, Acieta prefers candidates located near one of our regional offices to support collaboration, mentorship, and long-term development.

EDUCATION AND EXPERIENCE

• Associate’s or Bachelor’s degree in engineering, robotics, or a related technical field
• OR equivalent hands-on experience in automation, robotics, or controls
• Typically two to four years of experience working with PLCs, HMIs, motion control, robotics, or similar systems

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Frequent use of hands to handle tools, parts, and equipment
• Regular standing, sitting, reaching, walking, and verbal communication
• Occasional climbing, balancing, stooping, kneeling, crouching, or crawling
• Ability to lift or move up to 50 pounds
• Visual acuity including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Routine carrying of a tool bag to workstations

WORLD-CLASS CUSTOMER EXPERIENCE

We are committed to delivering top-tier experiences that leave our customers knowing they are valued and supported.
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ESSENTIAL FUNCTIONS

• Travel up to 90 percent, primarily within the Midwest and Great Lakes regions, with occasional international assignments
• Install, troubleshoot, program, and maintain automated systems both on-site and remotely
• Train customer personnel on system operation, recovery, and maintenance
• Document service activities accurately and maintain necessary records and backups
• Support system upgrades, retrofits, internal builds, and integration projects
• Respond to service requests, assist with spare parts orders, and contribute to proposal development as needed
• Report customer concerns, delays, and site barriers to the Field Support Manager
• Collaborate with internal teams to identify quality or cost improvement opportunities
• Prioritize time effectively to meet service expectations and deadlines
• Complete technical training and share knowledge with peers
• Promote and follow all safety requirements at customer sites and within Acieta
• Represent Acieta with professionalism, urgency, and a customer-first mindset
• Perform other duties aligned with qualifications and training

The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

• Frequent use of hands to handle tools, parts, and equipment
• Regular standing, sitting, reaching, walking, and verbal communication
• Occasional climbing, balancing, stooping, kneeling, crouching, or crawling
• Ability to lift or move up to 50 pounds
• Visual acuity including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Routine carrying of a tool bag to workstation

The work environment characteristics described here are representative of those encountered while performing essential functions. Reasonable accommodations may be made for individuals with disabilities.

• Frequent work on manufacturing floors near moving equipment and electrical systems
• Loud environments requiring use of PPE
• Extended time on ladders, in tight spaces, or performing physical task