ABOUT US:

Norco is Australia’s oldest and largest dairy co-operative, with 130 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. With two key arms - DairyFoods and AgriSolutions we are here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

IF SO, WE HAVE THE PERFECT OPPORTUNITY FOR YOU!

We are seeking a dynamic and motivated retail sales Assistant Store Manager to support our Bellingen, NSW team and help drive sales in our AgriSolutions retail store. As a vital member of our team, you’ll have the chance to make a real impact, inspire your colleagues, and create memorable shopping experiences for our valued customers.

ABOUT THE ROLE:

• Are you passionate about delivering exceptional customer experiences?
• Do you thrive in a retail environment where no two days are the same?
• Are you wanting to take that next step into a management role?

IN THE ROLE OF ASSISTANT STORE MANAGER, YOU WILL:

• Lead by example and provide outstanding customer service to ensure an unforgettable shopping experience.
• Assist the team to achieve and exceed sales targets and KPIs.
• Manage inventory, including stock replenishment and merchandising to maintain a visually appealing store.
• With the Store Manager, develop and implement sales strategies to drive business growth and increase profitability.
• Supported by the Store Manager, foster a positive and collaborative work environment where teamwork and excellence thrive.
• Handle customer enquiries, resolve complaints, and ensure customer satisfaction at all times.
• Be innovative, creative, and passionate about supporting the local and wider community through the provision of solution-focused advice and service.

TO BE CONSIDERED FOR THIS ROLE YOU WILL NEED TO DEMONSTRATE THE FOLLOWING SELECTION CRITERIA IN YOUR APPLICATION, GIVING EXAMPLES OF HOW YOU CAN DEMONSTRATE THE FOLLOWING:

• Previous experience in retail sales or customer service is essential, with at least 1 year in a leadership role is beneficial though not essential.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• A results-driven mindset with a passion for exceeding targets.
• Flexibility to work rostered weekends, attend training, and promotional events when required (shows, etc).
• Knowledge of retail operations and familiarity with inventory management systems is a plus.