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Tier 1 Helpdesk Technician at GM2
Connecticut, Connecticut, USA - Full Time
Skills Needed
Internships, Availability, Training, Information Technology, Customer Service Skills, Mobile Devices
Specialization
Information technology (preferred
Qualification
Graduate
Personal Development Tutor (Term-Time Only) at Nottingham College
Nottingham NG7 2RU, , United Kingdom - Full Time
Skills Needed
Professional Development, Pastoral Care, It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Project Manager (Plumbing & Sanitary) at YEW SENG HENG ENGINEERING PTE LTD
Singapore 416130, , Singapore - Full Time
Skills Needed
Documentation, Vo, Engineers, Plumbing, Regulations, Master Schedule, Instructions, Project Delivery, Suppliers, Civil Engineering, Ppe, Autodesk Software
Specialization
Mechanical Engineering, Civil Engineering, Engineering
Qualification
Diploma
Experience Required
Minimum 5 year(s)
LCSW/LMFT/LPCC or ASW/AMFT/APCC Therapist at LifeLong Medical Care
Oakland, CA 94604, USA - Full Time
Skills Needed
Microsoft Office, Staff Development, Communication Skills, Diplomacy, Case Management, Sensitivity, Vendors
Qualification
MSW
Senior Associate, Product Management at Information Technology Senior Management Forum
New York, New York, USA - Full Time
Skills Needed
Product Design, Data Science, Business Strategy, Business Analysis, Computer Science
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Warehouse Specialist - 2nd Shift - Memphis at World Wide Technology Holding LLC
Memphis, TN 37501, USA - Full Time
Skills Needed
It, Computer Skills, Pallet Jack, Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
B2B Sales Account Executive - Mobility at ATT
Barre, VT 05641, USA - Full Time
Skills Needed
Sales Funnels
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Quality Checker & CMM Operator (West, ID: M-QXR8R99Y) at Aurora Asia Pacific Pte Ltd
Singapore 408726, , Singapore - Full Time
Skills Needed
Mechanical Drawings
Qualification
Graduate
Inside Sales Representative at Splunk
Amsterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Snr CTM- sponsor dedicated at Syneos Clinical and Corporate Prod
Adelaide SA 5000, , Australia - Full Time
Skills Needed
Clinical Research, Trial Management, Regulations, Strategic Vision, Management Skills, Clinical Trials, Health, Collaboration
Specialization
A relevant scientific or healthcare field advanced degree preferred
Qualification
Graduate
Sr. Process Engineer at Skyworks
Osaka, Virginia, USA - Full Time
Skills Needed
Consideration, English, Color
Qualification
Graduate
Front of House at Mountain
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Aftercare Supervisor at School Lane Charter School
Bensalem, PA 19020, USA - Full Time
Skills Needed
Color, Google Suite, Communication Skills, Drug Testing, Children, Background Checks
Qualification
Diploma
Digitization & Scaffolding of Curricular Content (2) at Cambridge Public Schools
Cambridge, MA 02141, USA - Full Time
Skills Needed
Google Docs, Professional Development
Qualification
Graduate
1st Shift Full-Time Warehouse Associate at ALDI
Rosenberg, TX 77471, USA - Full Time
Skills Needed
Communication Skills, Instructions, Merchandise, Addition, Pallets
Qualification
Diploma
Freelance Digital Account Manager at Medialab
London, England, United Kingdom - Full Time
Skills Needed
Line Management Experience, Google Analytics, Account Executives, Communication Skills
Qualification
Graduate
Instrument Service Technician IV- Tues-Fri (6:00 am-4:30 pm) at Exact Sciences Corporation
Madison, Wisconsin, USA - Full Time
Skills Needed
Documentation Practices, Assembly Drawings, Federal Law, Technology, Electronics, Software, Written Communication, Laboratory Equipment, Addition, Outlook, Measurement Tools, Perspectives, Microsoft Office, Equipment Qualification, Ged, Validation, Sponsorship, Diagrams
Specialization
Lieu of bachelor’s degree
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Mechanical or Electrical Field Technician at Flatiron Crane Operating Company LLC
Elyria, Ohio, USA - Full Time
Skills Needed
Microsoft Word, Aws, Outlook, Excel, Ged
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Area Maintenance Technician at City Facilities Management UK
Exeter, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Seasonal Farm Laborer at Cavendish Farms
Maccan, NS, Canada - Full Time
Skills Needed
Availability
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Tier 1 Helpdesk Technician at GM2
Connecticut, Connecticut, USA -
Full Time

Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

0.0

Posted On

23 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Internships, Availability, Training, Information Technology, Customer Service Skills, Mobile Devices

Industry

Information Technology/IT

Description

Location: Glastonbury, CT (in-office role, with occasional travel to branch offices in MA, NH, RI, or FL)
Schedule: Full-time, 40 hours per week

POSITION OVERVIEW

GM2 Associates, Inc. is seeking a motivated and customer-focused Tier I Helpdesk Technician to join our IT team. This is an excellent opportunity for individuals looking to begin or grow their career in information technology. Whether you’ve recently completed technical training or have 1–2 years of helpdesk experience, this role will give you hands-on exposure to a wide range of IT systems while working in a collaborative, team-oriented environment.
You will be the first point of contact for IT support requests, assisting staff with hardware, software, and network-related issues. This position requires professionalism, a strong desire to learn, and a commitment to providing excellent customer service.

EDUCATION/TRAINING

  • Associate’s degree, technical school training, or equivalent coursework in Information Technology (preferred)
  • Industry certifications (CompTIA A+, Network+, Microsoft fundamentals) a plus

EXPERIENCE

  • 0–2 years of IT/helpdesk support experience (internships, co-op programs, or part-time IT work are valuable)

TECHNICAL SKILLS

  • Basic knowledge of Windows 10/11, Office 365, and common desktop applications
  • Understanding of computer hardware, printers, and mobile devices
  • Familiarity with networking basics (IP addresses, DHCP, DNS) a plus
  • Willingness to learn and grow technical skills on the job

OTHER REQUIREMENTS

  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Availability for occasional travel to regional offices
  • Must be able to lift and transport equipment up to 45 lbs.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities
  • Serve as the first line of support for IT requests via phone, email, or in person
  • Troubleshoot and resolve common issues with desktops, laptops, printers, and mobile devices
  • Provide assistance with Microsoft Windows, Office 365, and basic networking (Wi-Fi, VPN, etc.)
  • Set up and configure new equipment for users (computers, phones, peripherals)
  • Assist with account creation, password resets, and access requests through Active Directory/Office 365
  • Document support requests and solutions in the helpdesk system
  • Support remote staff and provide occasional on-site assistance at other GM2 offices
  • Maintain and update IT documentation as needed
  • Safely lift and move IT equipment (up to 45 lbs.)
Tier 1 Helpdesk Technician at GM2
Connecticut, Connecticut, USA - Full Time
Skills Needed
Internships, Availability, Training, Information Technology, Customer Service Skills, Mobile Devices
Specialization
Information technology (preferred
Qualification
Graduate
Personal Development Tutor (Term-Time Only) at Nottingham College
Nottingham NG7 2RU, , United Kingdom - Full Time
Skills Needed
Professional Development, Pastoral Care, It
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Project Manager (Plumbing & Sanitary) at YEW SENG HENG ENGINEERING PTE LTD
Singapore 416130, , Singapore - Full Time
Skills Needed
Documentation, Vo, Engineers, Plumbing, Regulations, Master Schedule, Instructions, Project Delivery, Suppliers, Civil Engineering, Ppe, Autodesk Software
Specialization
Mechanical Engineering, Civil Engineering, Engineering
Qualification
Diploma
Experience Required
Minimum 5 year(s)
LCSW/LMFT/LPCC or ASW/AMFT/APCC Therapist at LifeLong Medical Care
Oakland, CA 94604, USA - Full Time
Skills Needed
Microsoft Office, Staff Development, Communication Skills, Diplomacy, Case Management, Sensitivity, Vendors
Qualification
MSW
Senior Associate, Product Management at Information Technology Senior Management Forum
New York, New York, USA - Full Time
Skills Needed
Product Design, Data Science, Business Strategy, Business Analysis, Computer Science
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Warehouse Specialist - 2nd Shift - Memphis at World Wide Technology Holding LLC
Memphis, TN 37501, USA - Full Time
Skills Needed
It, Computer Skills, Pallet Jack, Communication Skills
Qualification
Diploma
Experience Required
Minimum 3 year(s)
B2B Sales Account Executive - Mobility at ATT
Barre, VT 05641, USA - Full Time
Skills Needed
Sales Funnels
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Quality Checker & CMM Operator (West, ID: M-QXR8R99Y) at Aurora Asia Pacific Pte Ltd
Singapore 408726, , Singapore - Full Time
Skills Needed
Mechanical Drawings
Qualification
Graduate
Inside Sales Representative at Splunk
Amsterdam, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Snr CTM- sponsor dedicated at Syneos Clinical and Corporate Prod
Adelaide SA 5000, , Australia - Full Time
Skills Needed
Clinical Research, Trial Management, Regulations, Strategic Vision, Management Skills, Clinical Trials, Health, Collaboration
Specialization
A relevant scientific or healthcare field advanced degree preferred
Qualification
Graduate
Sr. Process Engineer at Skyworks
Osaka, Virginia, USA - Full Time
Skills Needed
Consideration, English, Color
Qualification
Graduate
Front of House at Mountain
London, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Aftercare Supervisor at School Lane Charter School
Bensalem, PA 19020, USA - Full Time
Skills Needed
Color, Google Suite, Communication Skills, Drug Testing, Children, Background Checks
Qualification
Diploma
Digitization & Scaffolding of Curricular Content (2) at Cambridge Public Schools
Cambridge, MA 02141, USA - Full Time
Skills Needed
Google Docs, Professional Development
Qualification
Graduate
1st Shift Full-Time Warehouse Associate at ALDI
Rosenberg, TX 77471, USA - Full Time
Skills Needed
Communication Skills, Instructions, Merchandise, Addition, Pallets
Qualification
Diploma
Freelance Digital Account Manager at Medialab
London, England, United Kingdom - Full Time
Skills Needed
Line Management Experience, Google Analytics, Account Executives, Communication Skills
Qualification
Graduate
Instrument Service Technician IV- Tues-Fri (6:00 am-4:30 pm) at Exact Sciences Corporation
Madison, Wisconsin, USA - Full Time
Skills Needed
Documentation Practices, Assembly Drawings, Federal Law, Technology, Electronics, Software, Written Communication, Laboratory Equipment, Addition, Outlook, Measurement Tools, Perspectives, Microsoft Office, Equipment Qualification, Ged, Validation, Sponsorship, Diagrams
Specialization
Lieu of bachelor’s degree
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Mechanical or Electrical Field Technician at Flatiron Crane Operating Company LLC
Elyria, Ohio, USA - Full Time
Skills Needed
Microsoft Word, Aws, Outlook, Excel, Ged
Qualification
Diploma
Experience Required
Minimum 3 year(s)
Area Maintenance Technician at City Facilities Management UK
Exeter, England, United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Seasonal Farm Laborer at Cavendish Farms
Maccan, NS, Canada - Full Time
Skills Needed
Availability
Qualification
Graduate
Experience Required
Minimum 3 year(s)