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Customer Service Representative at QUIPT HOME MEDICAL INC
Redding, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention To Detail, Teamwork, Adaptability
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and strong communication skills are essential, with medical billing experience preferred.
Customer Service Agent (m/w/d) at SEED IT GmbH
Home Office, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Ellsworth Creamery
Town of Clifton, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Multitasking, Microsoft Office Suite, Data Entry, Confidentiality, Dependability
Specialization
Candidates should have strong interpersonal and communication skills, along with excellent organizational skills and attention to detail. A high school diploma and 2+ years of experience in a customer service or administrative role are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Dexian
Montréal, QC, Canada - Full Time
Skills Needed
Citizenship, Spanish, Technology, It, English
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Representative at Caro Analytical Services
Kelowna, BC V1X 5C3, Canada - Full Time
Skills Needed
Microsoft Office
Specialization
A laboratory is an asset
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Hertz
Calgary, AB, Canada - Full Time
Skills Needed
Drive, Latin America, Customer Service, Ownership, Accountability, Communication Skills
Qualification
Graduate
Customer Service Representative at Patagonia Chauffeur Services Ltd
Canmore, AB T1W 2W8, Canada - Full Time
Skills Needed
English, Vision Care, Analytical Skills, Dental Care, Communication Skills, Customer Service
Qualification
Graduate
Customer Service Representative at Cornerstone Kitchens and Closets
Winnipeg, MB R2G 3W1, Canada - Full Time
Skills Needed
Life Insurance, Customer Service, Service Orientation, Dental Care, Communication Skills, English
Qualification
Graduate
Customer Service Representative at TDK Metro Terminals
Delta, BC, Canada - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, English, Phone Etiquette, Customer Service, Dental Care
Qualification
Graduate
Customer Service Representative at Bank of Montreal
Windsor, Ontario, Canada - Full Time
Skills Needed
Customer Service, Financial Solutions, Interpersonal Skills, Problem Solving, Collaboration, Digital Tools, Communication, Organization, Sales, Banking Services, Teamwork, Needs Assessment, Risk Management, Compliance, Adaptability, Creativity
Specialization
No prior experience is necessary, but a post-secondary degree or certification in a related field is desirable. Candidates should have strong interpersonal skills and a passion for helping customers.
Customer Service Representative at CANARAY
Mississauga, ON, Canada - Full Time
Skills Needed
Disabilities, Microsoft Office, Dental Care, Vision Care, Technology, Computer Literacy, Life Insurance, Communication Skills, Customer Service
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative at Independent Pet Partners
Woodbury, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Product Knowledge, Relationship Building, Order Processing, Billing Resolution, Technical Support, Empathy, Follow Up, Upselling, Cross Selling, Record Keeping, Payment Processing, Trend Analysis, Collaboration
Specialization
Candidates must have a high school diploma and a minimum of 2 years of customer service experience, preferably in a call center environment. Strong problem-solving skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Misty River Introductions
Carleton Place, ON, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Air Techniques Inc
Melville, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Multi Tasking, Problem Solving, Freight Coordination, Sales Support, Order Processing, Product Knowledge, Professionalism, Time Management, Team Collaboration, Logistics, Email Etiquette, Phone Etiquette, Follow Up
Specialization
Candidates should have at least 2 years of experience in a call center environment and be proficient in English. Experience in the dental industry and familiarity with logistics are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Metcash
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication Skills, Tech Savvy, Attention To Detail, Organizational Skills, Adaptability, Team Player
Specialization
Previous experience in a similar role is preferred, along with strong communication and problem-solving skills. Candidates should be tech-savvy and able to work independently in a fast-paced environment.
Customer Service Representative at Charger Logistics Inc
Brampton, Ontario, Canada - Full Time
Skills Needed
Logistics, Supply Chain Management, Customer Service, Problem Solving, Decision Making, Negotiation, Communication, Data Analysis, Freight Coordination, Compliance, Documentation, Teamwork, Microsoft Office, Geography, Shipping, Customs
Specialization
A Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management, or Business is required. Candidates should have at least 6 months of experience in the Supply Chain/Transportation industry and familiarity with North American geography.
Customer Service Representative at Florists Supply Ltd
Saskatoon, SK S7K 4B1, Canada - Full Time
Skills Needed
Vision Care, Communication Skills, Service Orientation, Interpersonal Skills, English, Phone Etiquette, Dental Care, Profit Sharing
Qualification
Graduate
Customer Service Attendant (PT) at Blue Iguana Car Wash
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Verbal Skills, Initiative, Assertiveness, Communication, Product Knowledge, Teamwork, Positive Attitude, Relationship Building
Specialization
Candidates must have a smile and attitude that lights up the room, along with a passion for serving customers. Previous sales experience and knowledge of world-class customer service are nice to have.
Customer Service Attendant (FT) at Blue Iguana Car Wash
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Verbal Skills, Initiative, Assertiveness, Communication, Teamwork
Specialization
Candidates must have a positive attitude and a passion for customer service. Previous sales experience and knowledge of world-class customer service are preferred but not required.
Customer Service Representative at Proximate Technologies Inc.
Juneau, Alaska, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Phone Skills, Organization, Attention To Detail, Multi Tasking, Problem Solving, Independence, Fast Paced Environment, Rapport Building, Service Knowledge, Account Management, Outbound Calling, Inbound Calling, Service Booking, Training
Specialization
Candidates must be comfortable on the phone and possess strong communication skills. They should be able to work in a fast-paced environment and resolve customer inquiries while updating account information.
Customer Service Representative at QUIPT HOME MEDICAL INC
Redding, California, United States -
Full Time


Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention to Detail, Teamwork, Adaptability

Industry

Hospitals and Health Care

Description
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let’s start with what’s important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer’s diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers’ orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
Responsibilities
The Customer Service Representative serves as a direct point of contact for patients, caregivers, and referral sources, providing information and resolving complaints. They are responsible for processing customer orders, handling inquiries, and ensuring timely and accurate service delivery.
Customer Service Representative at QUIPT HOME MEDICAL INC
Redding, California, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Insurance Verification, Order Processing, Complaint Resolution, Documentation, Microsoft Office, Clerical Skills, Medical Equipment Knowledge, Patient Interaction, Training, Time Management, Attention To Detail, Teamwork, Adaptability
Specialization
Candidates must have a high school diploma or equivalent and previous experience in a clerical or customer service environment. Proficiency in Microsoft Office and strong communication skills are essential, with medical billing experience preferred.
Customer Service Agent (m/w/d) at SEED IT GmbH
Home Office, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Service Representative at Ellsworth Creamery
Town of Clifton, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Communication, Organization, Attention To Detail, Multitasking, Microsoft Office Suite, Data Entry, Confidentiality, Dependability
Specialization
Candidates should have strong interpersonal and communication skills, along with excellent organizational skills and attention to detail. A high school diploma and 2+ years of experience in a customer service or administrative role are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Dexian
Montréal, QC, Canada - Full Time
Skills Needed
Citizenship, Spanish, Technology, It, English
Qualification
Graduate
Experience Required
Minimum 3 year(s)
Customer Service Representative at Caro Analytical Services
Kelowna, BC V1X 5C3, Canada - Full Time
Skills Needed
Microsoft Office
Specialization
A laboratory is an asset
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Hertz
Calgary, AB, Canada - Full Time
Skills Needed
Drive, Latin America, Customer Service, Ownership, Accountability, Communication Skills
Qualification
Graduate
Customer Service Representative at Patagonia Chauffeur Services Ltd
Canmore, AB T1W 2W8, Canada - Full Time
Skills Needed
English, Vision Care, Analytical Skills, Dental Care, Communication Skills, Customer Service
Qualification
Graduate
Customer Service Representative at Cornerstone Kitchens and Closets
Winnipeg, MB R2G 3W1, Canada - Full Time
Skills Needed
Life Insurance, Customer Service, Service Orientation, Dental Care, Communication Skills, English
Qualification
Graduate
Customer Service Representative at TDK Metro Terminals
Delta, BC, Canada - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, English, Phone Etiquette, Customer Service, Dental Care
Qualification
Graduate
Customer Service Representative at Bank of Montreal
Windsor, Ontario, Canada - Full Time
Skills Needed
Customer Service, Financial Solutions, Interpersonal Skills, Problem Solving, Collaboration, Digital Tools, Communication, Organization, Sales, Banking Services, Teamwork, Needs Assessment, Risk Management, Compliance, Adaptability, Creativity
Specialization
No prior experience is necessary, but a post-secondary degree or certification in a related field is desirable. Candidates should have strong interpersonal skills and a passion for helping customers.
Customer Service Representative at CANARAY
Mississauga, ON, Canada - Full Time
Skills Needed
Disabilities, Microsoft Office, Dental Care, Vision Care, Technology, Computer Literacy, Life Insurance, Communication Skills, Customer Service
Qualification
Diploma
Experience Required
Minimum 1 year(s)
Customer Service Representative at Independent Pet Partners
Woodbury, Minnesota, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Product Knowledge, Relationship Building, Order Processing, Billing Resolution, Technical Support, Empathy, Follow Up, Upselling, Cross Selling, Record Keeping, Payment Processing, Trend Analysis, Collaboration
Specialization
Candidates must have a high school diploma and a minimum of 2 years of customer service experience, preferably in a call center environment. Strong problem-solving skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Misty River Introductions
Carleton Place, ON, Canada - Full Time
Skills Needed
Customer Service
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Representative at Air Techniques Inc
Melville, New York, United States - Full Time
Skills Needed
Customer Service, Communication, Attention To Detail, Multi Tasking, Problem Solving, Freight Coordination, Sales Support, Order Processing, Product Knowledge, Professionalism, Time Management, Team Collaboration, Logistics, Email Etiquette, Phone Etiquette, Follow Up
Specialization
Candidates should have at least 2 years of experience in a call center environment and be proficient in English. Experience in the dental industry and familiarity with logistics are preferred.
Experience Required
Minimum 2 year(s)
Customer Service Representative at Metcash
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Service, Problem Solving, Communication Skills, Tech Savvy, Attention To Detail, Organizational Skills, Adaptability, Team Player
Specialization
Previous experience in a similar role is preferred, along with strong communication and problem-solving skills. Candidates should be tech-savvy and able to work independently in a fast-paced environment.
Customer Service Representative at Charger Logistics Inc
Brampton, Ontario, Canada - Full Time
Skills Needed
Logistics, Supply Chain Management, Customer Service, Problem Solving, Decision Making, Negotiation, Communication, Data Analysis, Freight Coordination, Compliance, Documentation, Teamwork, Microsoft Office, Geography, Shipping, Customs
Specialization
A Bachelor’s Degree or College Diploma in Logistics, Supply Chain Management, or Business is required. Candidates should have at least 6 months of experience in the Supply Chain/Transportation industry and familiarity with North American geography.
Customer Service Representative at Florists Supply Ltd
Saskatoon, SK S7K 4B1, Canada - Full Time
Skills Needed
Vision Care, Communication Skills, Service Orientation, Interpersonal Skills, English, Phone Etiquette, Dental Care, Profit Sharing
Qualification
Graduate
Customer Service Attendant (PT) at Blue Iguana Car Wash
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Verbal Skills, Initiative, Assertiveness, Communication, Product Knowledge, Teamwork, Positive Attitude, Relationship Building
Specialization
Candidates must have a smile and attitude that lights up the room, along with a passion for serving customers. Previous sales experience and knowledge of world-class customer service are nice to have.
Customer Service Attendant (FT) at Blue Iguana Car Wash
Springfield, Missouri, United States - Full Time
Skills Needed
Customer Service, Sales, Product Knowledge, Verbal Skills, Initiative, Assertiveness, Communication, Teamwork
Specialization
Candidates must have a positive attitude and a passion for customer service. Previous sales experience and knowledge of world-class customer service are preferred but not required.
Customer Service Representative at Proximate Technologies Inc.
Juneau, Alaska, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Phone Skills, Organization, Attention To Detail, Multi Tasking, Problem Solving, Independence, Fast Paced Environment, Rapport Building, Service Knowledge, Account Management, Outbound Calling, Inbound Calling, Service Booking, Training
Specialization
Candidates must be comfortable on the phone and possess strong communication skills. They should be able to work in a fast-paced environment and resolve customer inquiries while updating account information.
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