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Customer Success Associate at Datadog
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 1 year of experience in a customer-facing role and a strong desire to grow in Customer Success. They should be customer-minded, possess strong communication skills, and be experienced in negotiating contract terms.
Customer Success Associate at Dataminr
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Data Analysis, Product Adoption, Training, Relationship Building, Public Sector Knowledge, Saas Experience, Technical Presentation, Project Management, Feedback Collection, Risk Management, Enterprise Software, Government Organizations, Multimodal Ai
Specialization
Candidates should have a bachelor's degree or equivalent experience along with 3 years in customer success or account management, particularly in Corporate Risk and the public sector. Strong communication skills and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Convera
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Customer Support, Communication Skills, Data Entry, Problem Solving, Attention To Detail, Time Management, Relationship Building, Financial Services Knowledge, Sales Support, Project Management, Risk Management, Efficiency Improvement, Telephone Etiquette, Complaint Handling, Team Collaboration, Sla Adherence
Specialization
Candidates should have experience in a client-facing role with excellent communication skills and the ability to work under pressure. Familiarity with financial services and a high degree of accuracy are also desirable.
Customer Support Associate at Wise
Austin, Texas, United States - Full Time
Skills Needed
Customer Support, Problem Solving, Empathy, Communication, Data Privacy, Adaptability, Continuous Improvement, Self Starter, Solution Oriented, Ownership Mindset, Flexibility, Diversity And Inclusion, Data Security Awareness, Team Collaboration, Feedback Acceptance, Learning And Development
Specialization
A minimum of 1 year of customer-facing experience is strongly preferred, ideally in fintech or global contact centers. Fluency in English and the supported language for the role is required, along with a commitment to continuous improvement and adaptability.
Customer Support Associate at Veryable
Dallas, Texas, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Problem Solving Skills, Organizational Skills, Attention To Detail, Microsoft Office, Zendesk
Specialization
A BA or BS degree is preferred, with strong interpersonal and communication skills being essential. Candidates should be highly organized, detail-oriented, and have a desire to work in a fast-paced startup environment.
Customer Success Associate at Smartly.io
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Digital Advertising, Media Operations, Customer Success, Marketing Analytics, Analytical Skills, Problem Solving, Presentation Skills, Excel, Powerpoint, Business Intelligence, Communication Skills, Organizational Skills, Campaign Analysis, Data Integration, Creative Technology, Automation
Specialization
Candidates should have 1-3 years of experience in digital advertising or related fields, with proven abilities in executing and analyzing paid media campaigns. Strong analytical, problem-solving, and communication skills are essential, along with a growth mindset.
Experience Required
Minimum 2 year(s)
Customer Success Associate at PureSpectrum
Hyderabad, Telangana, India - Full Time
Skills Needed
Customer Support, Technical Troubleshooting, Communication Skills, Problem Solving, Data Analysis, Team Collaboration, Product Knowledge, User Assistance
Specialization
Candidates should have 2+ years of experience in the market research industry or hands-on experience with MR SaaS solutions. Excellent communication skills and a strong desire to learn in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at NICE
Pune, maharashtra, India - Full Time
Skills Needed
Customer Success, Account Management, Cloud Services, Saas, Communication Skills, Organizational Skills, Time Management, Attention To Detail, Ms Office, Collaboration, Customer Satisfaction, Relationship Management, Training, Retention Strategies, Feedback Gathering, Business Reviews
Specialization
Candidates should have 2-4 years of experience in Customer Success or a related role, with a basic understanding of cloud services. Strong communication, organizational skills, and proficiency in MS Office are also required.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Datadog
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 2 years of experience in a customer-facing role and a strong desire to grow in Customer Success. Strong communication skills and the ability to negotiate contract terms are also essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Success Associate at The Magnet Group
Washington, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Organizational Skills, Communication Skills, Negotiation Skills, Data Entry, Microsoft Office, Interpersonal Relationships, Sales Skills, Marketing Skills, Analytical Skills, Time Management, Self Starter, Detail Oriented, Multi Tasking, Independent Judgment
Specialization
A high school diploma or G.E.D. is required, with one to three years of customer service experience preferred. Strong organizational, communication, and problem-solving skills are essential.
Customer Success Associate at Bottomline
Reading, England, United Kingdom - Full Time
Skills Needed
Customer Success, Customer Service, Communication Skills, Time Management, Attention To Detail, Risk Assessment, Stakeholder Engagement, Process Improvement, Project Support, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Finance Knowledge, Payments Knowledge, Collaboration, Self Motivation
Specialization
Candidates should have previous experience in Customer Success or Customer Service and possess strong communication skills. The role requires the ability to manage multiple priorities and engage with stakeholders effectively.
Customer Support Associate at Convera
Santa Ana, , Costa Rica - Full Time
Skills Needed
Customer Service, Client Facing, Financial Services, Communication, Listening, Networking, Relationship Building, Time Management, Attention To Detail, Proactive, Ms Outlook, Excel, Word, Powerpoint, Internet, Compliance
Specialization
Candidates should ideally have experience in a busy, client-facing role within financial services, demonstrating a passion for customer service excellence and proven relationship-building skills. Essential requirements include excellent communication, time management, attention to detail, a proactive attitude, and proficiency with MS Office applications and the internet.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Propra
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Relationship Management, Customer Support, Onboarding, Metrics Tracking, Documentation, Collaboration, Upselling, Cross Selling, Problem Solving, Interpersonal Skills, Adaptability, Teamwork, Creativity, Technology Utilization
Specialization
Candidates should have prior experience in customer success or a related field, preferably in a B2B SaaS environment. Strong interpersonal skills, adaptability, and the ability to manage customer relationships are essential.
Customer Success Associate at Rapyuta Robotics
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Customer Communication, Multi Tasking, Pc Skills, Office Skills, Problem Solving, Technical Troubleshooting, Documentation Management, Data Analysis
Specialization
Candidates must have at least two years of experience in customer interaction, preferably in a corporate setting. Strong multi-tasking abilities and basic PC skills, particularly in Excel and PowerPoint, are also required.
Experience Required
Minimum 2 year(s)
Customer Success Associate at NNIIT
Hyderabad, Telangana, India - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Customer Support, Customer Success, Tele Calling, Counseling, Crm Knowledge
Specialization
Candidates should be graduates in any discipline with 0-2 years of experience in customer support or related fields. Strong communication skills and the ability to work in a fast-paced environment are essential.
Customer Support Associate at Tonys Coffees & Teas Inc
Bellingham, Washington, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Invoicing, Record Keeping, Interpersonal Communication, Collaboration, Problem Solving, Telephone Communication, Email Communication, Microsoft Office Suite, Google Sheets, Inclusion Cultivation
Specialization
Candidates must possess customer service experience and strong communication skills across telephone, email, and in-person interactions. Essential requirements include excellent attention to detail, proficiency with Microsoft Office Suite and Google Sheets, and the ability to solve problems and collaborate effectively with other departments.
CUSTOMER SUCCESS ASSOCIATE at Pro-Vigil
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Troubleshooting, Multitasking, Detail Oriented, Problem Solving, Follow Up, Documentation, Email Etiquette, De Escalation, Technical Knowledge, Time Management, Listening Skills, Customer Satisfaction
Specialization
A high school diploma or GED is required, along with preferred experience in customer service or support roles. Candidates should possess basic computer skills and strong communication abilities.
Customer Success Associate at LOVELAND INNOVATIONS INC
Pleasant Grove, Utah, United States - Full Time
Skills Needed
Customer Success, Customer Support, Communication Skills, Problem Solving, Relationship Building, Technical Troubleshooting, Account Management, Cross Functional Collaboration, Organizational Skills, Resourcefulness, Empathy, Customer Engagement Tools, Microsoft Suites, Insurance Knowledge, Solar Knowledge, General Contracting Knowledge
Specialization
Candidates should have 2+ years of experience in customer-facing roles and strong communication skills. A proven track record in building customer relationships and managing support escalations is essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Azeus Systems Limited
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Success, Sales, Account Management, Saas, Communication, Problem Solving, Relationship Building, Documentation, Risk Management, Engagement, Education, Collaboration, Feedback, Insights, Proactivity, Strategy
Specialization
Candidates should be open to fresh graduates or those with at least one year of experience in sales, customer success, or account management. A background in SaaS or IT is preferred, along with strong English communication skills.
Customer Success Associate at Datadog
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention to Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross-Functional Collaboration

Industry

Software Development

Description
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer’s unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Identify target opportunities, manage the full sales cycle and proactively build strategic relationships with customers and focus on retention. Manage requests from your book of business such as but not limited to technical support escalations, billing questions, documentation/enablement requests to ensure a positive customer experience Pivot account management strategy based on different customer requirements and needs seamlessly and efficiently Act as an advisor to customers to ensure they’re leveraging the solution effectively Monitor and identify usage trends to uncover renewal risks and support greater adoption rates Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in Customer Success. A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities 1+ years of experience in a customer account facing role and desire to grow a career in Customer Success Passionate about building long term and lasting relationships Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture, opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development, product training, and career pathing New hire stock equity (RSU) and employee stock purchase plan (ESPP) Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Responsibilities
The Customer Success Associate will manage customer relationships, drive product adoption, and identify growth opportunities. They will also handle customer requests and collaborate with internal teams to ensure a positive customer experience.
Customer Success Associate at Datadog
Sydney, New South Wales, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 1 year of experience in a customer-facing role and a strong desire to grow in Customer Success. They should be customer-minded, possess strong communication skills, and be experienced in negotiating contract terms.
Customer Success Associate at Dataminr
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Account Management, Communication, Data Analysis, Product Adoption, Training, Relationship Building, Public Sector Knowledge, Saas Experience, Technical Presentation, Project Management, Feedback Collection, Risk Management, Enterprise Software, Government Organizations, Multimodal Ai
Specialization
Candidates should have a bachelor's degree or equivalent experience along with 3 years in customer success or account management, particularly in Corporate Risk and the public sector. Strong communication skills and the ability to manage multiple projects are essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Convera
Vilnius, Vilnius County, Lithuania - Full Time
Skills Needed
Customer Support, Communication Skills, Data Entry, Problem Solving, Attention To Detail, Time Management, Relationship Building, Financial Services Knowledge, Sales Support, Project Management, Risk Management, Efficiency Improvement, Telephone Etiquette, Complaint Handling, Team Collaboration, Sla Adherence
Specialization
Candidates should have experience in a client-facing role with excellent communication skills and the ability to work under pressure. Familiarity with financial services and a high degree of accuracy are also desirable.
Customer Support Associate at Wise
Austin, Texas, United States - Full Time
Skills Needed
Customer Support, Problem Solving, Empathy, Communication, Data Privacy, Adaptability, Continuous Improvement, Self Starter, Solution Oriented, Ownership Mindset, Flexibility, Diversity And Inclusion, Data Security Awareness, Team Collaboration, Feedback Acceptance, Learning And Development
Specialization
A minimum of 1 year of customer-facing experience is strongly preferred, ideally in fintech or global contact centers. Fluency in English and the supported language for the role is required, along with a commitment to continuous improvement and adaptability.
Customer Support Associate at Veryable
Dallas, Texas, United States - Full Time
Skills Needed
Interpersonal Skills, Communication Skills, Problem Solving Skills, Organizational Skills, Attention To Detail, Microsoft Office, Zendesk
Specialization
A BA or BS degree is preferred, with strong interpersonal and communication skills being essential. Candidates should be highly organized, detail-oriented, and have a desire to work in a fast-paced startup environment.
Customer Success Associate at Smartly.io
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Digital Advertising, Media Operations, Customer Success, Marketing Analytics, Analytical Skills, Problem Solving, Presentation Skills, Excel, Powerpoint, Business Intelligence, Communication Skills, Organizational Skills, Campaign Analysis, Data Integration, Creative Technology, Automation
Specialization
Candidates should have 1-3 years of experience in digital advertising or related fields, with proven abilities in executing and analyzing paid media campaigns. Strong analytical, problem-solving, and communication skills are essential, along with a growth mindset.
Experience Required
Minimum 2 year(s)
Customer Success Associate at PureSpectrum
Hyderabad, Telangana, India - Full Time
Skills Needed
Customer Support, Technical Troubleshooting, Communication Skills, Problem Solving, Data Analysis, Team Collaboration, Product Knowledge, User Assistance
Specialization
Candidates should have 2+ years of experience in the market research industry or hands-on experience with MR SaaS solutions. Excellent communication skills and a strong desire to learn in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at NICE
Pune, maharashtra, India - Full Time
Skills Needed
Customer Success, Account Management, Cloud Services, Saas, Communication Skills, Organizational Skills, Time Management, Attention To Detail, Ms Office, Collaboration, Customer Satisfaction, Relationship Management, Training, Retention Strategies, Feedback Gathering, Business Reviews
Specialization
Candidates should have 2-4 years of experience in Customer Success or a related role, with a basic understanding of cloud services. Strong communication, organizational skills, and proficiency in MS Office are also required.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Datadog
Bengaluru, karnataka, India - Full Time
Skills Needed
Customer Success, Account Management, Communication, Negotiation, Technical Support, Sales, Relationship Building, Problem Solving, Collaboration, Attention To Detail, Product Training, Customer Advocacy, Usage Monitoring, Growth Opportunities, Retention Strategies, Cross Functional Collaboration
Specialization
Candidates should have at least 2 years of experience in a customer-facing role and a strong desire to grow in Customer Success. Strong communication skills and the ability to negotiate contract terms are also essential.
Experience Required
Minimum 2 year(s)
Customer Support Associate at Sutherland
Mumbai City, maharashtra, India - Full Time
Skills Needed
Customer Service, Communication Skills, Problem Solving, Empathy, Time Management, Windows Operating Systems, Email Etiquette, Multi Channel Communication
Specialization
Good verbal and written communication skills in English are required. A high school diploma or equivalent is necessary, and 0-2 years of experience is preferred, with freshers welcome.
Customer Success Associate at The Magnet Group
Washington, Missouri, United States - Full Time
Skills Needed
Customer Service, Problem Solving, Organizational Skills, Communication Skills, Negotiation Skills, Data Entry, Microsoft Office, Interpersonal Relationships, Sales Skills, Marketing Skills, Analytical Skills, Time Management, Self Starter, Detail Oriented, Multi Tasking, Independent Judgment
Specialization
A high school diploma or G.E.D. is required, with one to three years of customer service experience preferred. Strong organizational, communication, and problem-solving skills are essential.
Customer Success Associate at Bottomline
Reading, England, United Kingdom - Full Time
Skills Needed
Customer Success, Customer Service, Communication Skills, Time Management, Attention To Detail, Risk Assessment, Stakeholder Engagement, Process Improvement, Project Support, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Finance Knowledge, Payments Knowledge, Collaboration, Self Motivation
Specialization
Candidates should have previous experience in Customer Success or Customer Service and possess strong communication skills. The role requires the ability to manage multiple priorities and engage with stakeholders effectively.
Customer Support Associate at Convera
Santa Ana, , Costa Rica - Full Time
Skills Needed
Customer Service, Client Facing, Financial Services, Communication, Listening, Networking, Relationship Building, Time Management, Attention To Detail, Proactive, Ms Outlook, Excel, Word, Powerpoint, Internet, Compliance
Specialization
Candidates should ideally have experience in a busy, client-facing role within financial services, demonstrating a passion for customer service excellence and proven relationship-building skills. Essential requirements include excellent communication, time management, attention to detail, a proactive attitude, and proficiency with MS Office applications and the internet.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Propra
Calgary, Alberta, Canada - Full Time
Skills Needed
Customer Success, Relationship Management, Customer Support, Onboarding, Metrics Tracking, Documentation, Collaboration, Upselling, Cross Selling, Problem Solving, Interpersonal Skills, Adaptability, Teamwork, Creativity, Technology Utilization
Specialization
Candidates should have prior experience in customer success or a related field, preferably in a B2B SaaS environment. Strong interpersonal skills, adaptability, and the ability to manage customer relationships are essential.
Customer Success Associate at Rapyuta Robotics
Tokyo, Tokyo, Japan - Full Time
Skills Needed
Customer Communication, Multi Tasking, Pc Skills, Office Skills, Problem Solving, Technical Troubleshooting, Documentation Management, Data Analysis
Specialization
Candidates must have at least two years of experience in customer interaction, preferably in a corporate setting. Strong multi-tasking abilities and basic PC skills, particularly in Excel and PowerPoint, are also required.
Experience Required
Minimum 2 year(s)
Customer Success Associate at NNIIT
Hyderabad, Telangana, India - Full Time
Skills Needed
Communication Skills, Interpersonal Skills, Problem Solving, Customer Support, Customer Success, Tele Calling, Counseling, Crm Knowledge
Specialization
Candidates should be graduates in any discipline with 0-2 years of experience in customer support or related fields. Strong communication skills and the ability to work in a fast-paced environment are essential.
Customer Support Associate at Tonys Coffees & Teas Inc
Bellingham, Washington, United States - Full Time
Skills Needed
Customer Service, Attention To Detail, Invoicing, Record Keeping, Interpersonal Communication, Collaboration, Problem Solving, Telephone Communication, Email Communication, Microsoft Office Suite, Google Sheets, Inclusion Cultivation
Specialization
Candidates must possess customer service experience and strong communication skills across telephone, email, and in-person interactions. Essential requirements include excellent attention to detail, proficiency with Microsoft Office Suite and Google Sheets, and the ability to solve problems and collaborate effectively with other departments.
CUSTOMER SUCCESS ASSOCIATE at Pro-Vigil
San Antonio, Texas, United States - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Troubleshooting, Multitasking, Detail Oriented, Problem Solving, Follow Up, Documentation, Email Etiquette, De Escalation, Technical Knowledge, Time Management, Listening Skills, Customer Satisfaction
Specialization
A high school diploma or GED is required, along with preferred experience in customer service or support roles. Candidates should possess basic computer skills and strong communication abilities.
Customer Success Associate at LOVELAND INNOVATIONS INC
Pleasant Grove, Utah, United States - Full Time
Skills Needed
Customer Success, Customer Support, Communication Skills, Problem Solving, Relationship Building, Technical Troubleshooting, Account Management, Cross Functional Collaboration, Organizational Skills, Resourcefulness, Empathy, Customer Engagement Tools, Microsoft Suites, Insurance Knowledge, Solar Knowledge, General Contracting Knowledge
Specialization
Candidates should have 2+ years of experience in customer-facing roles and strong communication skills. A proven track record in building customer relationships and managing support escalations is essential.
Experience Required
Minimum 2 year(s)
Customer Success Associate at Azeus Systems Limited
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Success, Sales, Account Management, Saas, Communication, Problem Solving, Relationship Building, Documentation, Risk Management, Engagement, Education, Collaboration, Feedback, Insights, Proactivity, Strategy
Specialization
Candidates should be open to fresh graduates or those with at least one year of experience in sales, customer success, or account management. A background in SaaS or IT is preferred, along with strong English communication skills.
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