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Associate Customer Success Manager at Servicenow
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
San Francisco, , Costa Rica - Full Time
Skills Needed
Customer Success Management, Account Management, Client Facing Role, Saas Environment, Communication Skills, Interpersonal Skills, Analytical Skills, Data Interpretation, Trend Identification, Actionable Recommendations, Business Degree, It Degree, Servicenow Certification, English Proficiency, Portuguese Proficiency, French Proficiency
Specialization
Candidates should have 2-3 years of experience in a customer-facing role, ideally in a SaaS environment, with strong communication and analytical skills. A bachelor's degree in Business or IT is preferred, along with relevant certifications.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at Servicenow
Orlando, FL 32826, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Customer Success Manager at Servicenow
Waltham, MA 02451, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Customer Success Manager at ServiceNow
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Project Management, Business Administration, Saas, Ai Integration, Data Analysis, Communication, Presentation Skills, Collaboration, Problem Solving, Strategic Advisory, Continuous Learning, Technical Health, Customer Experience, Stakeholder Engagement, Value Realization
Specialization
Candidates should have 3+ years of related work experience in Customer Success, Project Management, or SaaS, and demonstrate the ability to drive effective conversations with stakeholders. Experience with AI integration and a commitment to continuous learning are also important.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
Singapore, , Singapore - Full Time
Skills Needed
Customer Success, Project Management, Business Administration, Saas, Ai Integration, Data Analysis, Communication, Presentation Skills, Collaboration, Problem Solving, Strategic Advisory, Continuous Learning, Technical Health, Customer Experience, Value Realization, Stakeholder Engagement
Specialization
Candidates should have 3+ years of related work experience in Customer Success, Project Management, or SaaS. They must demonstrate the ability to drive effective conversations, leverage data for decision-making, and collaborate with cross-functional teams.
Experience Required
Minimum 2 year(s)
Customer Service Assistant at Restaurant Associates
London E14 5HQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Associate at Owens Corning
Colfax, NC 27235, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
Cuenca, Azuay, Ecuador - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Excel, Word, Adaptability, Problem Solving
Specialization
Applicants should have a GCE ‘A’/ Diploma/ Degree from a recognized institution. Fresh graduates are welcome, and professional insurance certifications are advantageous.
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
Cuenca, Azuay, Ecuador - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Excel, Word, Adaptability, Problem Solving, Feedback Management, Complaint Resolution, Policy Management, Time Management, Project Management, Frontline Environment
Specialization
Candidates should hold a GCE ‘A’/ Diploma/ Degree from a recognized institution, with professional insurance certifications being advantageous. Fresh graduates are welcome to apply, and applicants must be comfortable in a frontline environment.
Test Customer Service Associate Lead at Whitehead Oil
Lincoln, NE 68503, USA - Full Time
Skills Needed
Scanners, Customer Service Skills, Refunds, Communication Skills
Qualification
Diploma
Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Life Science Industry, Mathematics, Life Sciences, Scheduling, Information Technology, Information Science, Communication Skills, Information Systems, English, Soft Skills, Statistics, Teamwork
Specialization
Business Administration, Administration, Business, Communications, Information Systems, Information Technology, Mathematics, Relevant Field, Statistics, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Associate - Float at Taylor Bank
Ocean City, Maryland, United States - Full Time
Skills Needed
Customer Service, Detail Oriented, People Skills, Basic Computer Skills, Outgoing Personality, Professional Appearance, Cash Handling
Specialization
A high school diploma or equivalent is required along with excellent customer service skills and basic computer skills. Cash handling experience is strongly preferred, and banking experience is a plus but not required as training will be provided.
Customer Service and Sales Associate at Hertz
Calgary, AB, Canada - Full Time
Skills Needed
Communication Skills, Drive
Qualification
Graduate
Customer Service and Sales Associate at Burnaby Strategic Consulting
New Westminster, BC, Canada - Full Time
Skills Needed
Retail, Collaboration, Customer Service, Continuous Improvement
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Sales and Customer Service Associate at Hirematic
Brentwood CM14 5EZ, , United Kingdom - Full Time
Skills Needed
Relationship Building, Leadership, Exceeding Targets, Progression, Customer Service, Sales Strategy, Customer Engagement
Qualification
Graduate
Warehouse Customer Service Associate at Ryder
Etna, OH 43018, USA - Full Time
Skills Needed
Powerpoint, Shipping, Communication Skills, Excel
Qualification
Diploma
Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Systems, English, Scheduling, Communication Skills, Life Science Industry, Information Science, Soft Skills, Teamwork, Statistics, Life Sciences, Information Technology, Mathematics
Specialization
Business Administration, Administration, Business, Communications, Information Systems, Information Technology, Mathematics, Relevant Field, Statistics, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
CUSTOMER SERVICE & SALES ASSOCIATE I at Alaska Mill Feed and Garden Center
Anchorage, Alaska, United States - Full Time
Skills Needed
Customer Focus, Communication Skills, Listening Skills, Dependability, Attendance, Punctuality, Organization, Flexibility, Multitasking, Positive Attitude
Specialization
Candidates must be at least 18 years old and possess a high school diploma or GED. Strong customer focus, excellent communication skills, and the ability to work weekends are essential.
Associate Customer Success Manager at Servicenow
Dublin, County Dublin, Ireland -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description

The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow’s best practices, innovations, and capabilities to help customers achieve their goals.

  • Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer’s needs and challenges
  • Ensure customers are technically healthy and on the most recent version of our product
  • Identify criteria for assisting your customers by using the Artificial Intelligence in the Impact Digital Experience
  • Promote ServiceNow customer success stories and processes
  • Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
  • Work with ServiceNow teams to improve product adoption and increased footprint
  • Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

Qualifications

To be successful in this role you have:

  • 2+ years of experience providing customer professional services or related business support
  • Ability to provide independent comprehensive services
  • Experience resolving issues through analysis
  • Experience in working collaboratively
  • ServiceNow accreditations or certifications a plus
  • Expectation to come into our office in Dublin 2-3 times a week

Qualifications

Responsibilities

TO BE SUCCESSFUL IN THIS ROLE YOU HAVE:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 2+ years of experience providing customer professional services or related business support
  • Ability to provide independent comprehensive services
  • Experience resolving issues through analysis
  • Experience in working collaboratively
  • ServiceNow accreditations or certifications a plus
  • Expectation to come into our office in Dublin 2-3 times a week
    Additional Information

The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow’s best practices, innovations, and capabilities to help customers achieve their goals.

  • Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer’s needs and challenges
  • Ensure customers are technically healthy and on the most recent version of our product
  • Identify criteria for assisting your customers by using the Artificial Intelligence in the Impact Digital Experience
  • Promote ServiceNow customer success stories and processes
  • Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
  • Work with ServiceNow teams to improve product adoption and increased footprint
  • Ensure any escalated client issues are resolved quickly, using resources from across the company ecosyste

To be successful in this role you have:

  • 2+ years of experience providing customer professional services or related business support
  • Ability to provide independent comprehensive services
  • Experience resolving issues through analysis
  • Experience in working collaboratively
  • ServiceNow accreditations or certifications a plus
  • Expectation to come into our office in Dublin 2-3 times a wee
Associate Customer Success Manager at Servicenow
Dublin, County Dublin, Ireland - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
San Francisco, , Costa Rica - Full Time
Skills Needed
Customer Success Management, Account Management, Client Facing Role, Saas Environment, Communication Skills, Interpersonal Skills, Analytical Skills, Data Interpretation, Trend Identification, Actionable Recommendations, Business Degree, It Degree, Servicenow Certification, English Proficiency, Portuguese Proficiency, French Proficiency
Specialization
Candidates should have 2-3 years of experience in a customer-facing role, ideally in a SaaS environment, with strong communication and analytical skills. A bachelor's degree in Business or IT is preferred, along with relevant certifications.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at Servicenow
Orlando, FL 32826, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at Servicenow
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Customer Success Manager at Servicenow
Waltham, MA 02451, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate Customer Success Manager at ServiceNow
Melbourne, Victoria, Australia - Full Time
Skills Needed
Customer Success, Project Management, Business Administration, Saas, Ai Integration, Data Analysis, Communication, Presentation Skills, Collaboration, Problem Solving, Strategic Advisory, Continuous Learning, Technical Health, Customer Experience, Stakeholder Engagement, Value Realization
Specialization
Candidates should have 3+ years of related work experience in Customer Success, Project Management, or SaaS, and demonstrate the ability to drive effective conversations with stakeholders. Experience with AI integration and a commitment to continuous learning are also important.
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager at ServiceNow
Singapore, , Singapore - Full Time
Skills Needed
Customer Success, Project Management, Business Administration, Saas, Ai Integration, Data Analysis, Communication, Presentation Skills, Collaboration, Problem Solving, Strategic Advisory, Continuous Learning, Technical Health, Customer Experience, Value Realization, Stakeholder Engagement
Specialization
Candidates should have 3+ years of related work experience in Customer Success, Project Management, or SaaS. They must demonstrate the ability to drive effective conversations, leverage data for decision-making, and collaborate with cross-functional teams.
Experience Required
Minimum 2 year(s)
Customer Service Assistant at Restaurant Associates
London E14 5HQ, , United Kingdom - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Customer Associate at Owens Corning
Colfax, NC 27235, USA - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
Cuenca, Azuay, Ecuador - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Excel, Word, Adaptability, Problem Solving
Specialization
Applicants should have a GCE ‘A’/ Diploma/ Degree from a recognized institution. Fresh graduates are welcome, and professional insurance certifications are advantageous.
Associate - Customer Service Centre at Great Eastern Life Assurance Co Ltd
Cuenca, Azuay, Ecuador - Full Time
Skills Needed
Customer Service, Communication Skills, Interpersonal Skills, Detail Oriented, Team Player, Ms Office, Excel, Word, Adaptability, Problem Solving, Feedback Management, Complaint Resolution, Policy Management, Time Management, Project Management, Frontline Environment
Specialization
Candidates should hold a GCE ‘A’/ Diploma/ Degree from a recognized institution, with professional insurance certifications being advantageous. Fresh graduates are welcome to apply, and applicants must be comfortable in a frontline environment.
Test Customer Service Associate Lead at Whitehead Oil
Lincoln, NE 68503, USA - Full Time
Skills Needed
Scanners, Customer Service Skills, Refunds, Communication Skills
Qualification
Diploma
Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Life Science Industry, Mathematics, Life Sciences, Scheduling, Information Technology, Information Science, Communication Skills, Information Systems, English, Soft Skills, Statistics, Teamwork
Specialization
Business Administration, Administration, Business, Communications, Information Systems, Information Technology, Mathematics, Relevant Field, Statistics, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Customer Service Associate - Float at Taylor Bank
Ocean City, Maryland, United States - Full Time
Skills Needed
Customer Service, Detail Oriented, People Skills, Basic Computer Skills, Outgoing Personality, Professional Appearance, Cash Handling
Specialization
A high school diploma or equivalent is required along with excellent customer service skills and basic computer skills. Cash handling experience is strongly preferred, and banking experience is a plus but not required as training will be provided.
Customer Service and Sales Associate at Hertz
Calgary, AB, Canada - Full Time
Skills Needed
Communication Skills, Drive
Qualification
Graduate
Customer Service and Sales Associate at Burnaby Strategic Consulting
New Westminster, BC, Canada - Full Time
Skills Needed
Retail, Collaboration, Customer Service, Continuous Improvement
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Sales and Customer Service Associate at Hirematic
Brentwood CM14 5EZ, , United Kingdom - Full Time
Skills Needed
Relationship Building, Leadership, Exceeding Targets, Progression, Customer Service, Sales Strategy, Customer Engagement
Qualification
Graduate
Warehouse Customer Service Associate at Ryder
Etna, OH 43018, USA - Full Time
Skills Needed
Powerpoint, Shipping, Communication Skills, Excel
Qualification
Diploma
Technical Customer Service Associate at Veeva Systems
Sydney, New South Wales, Australia - Full Time
Skills Needed
Information Systems, English, Scheduling, Communication Skills, Life Science Industry, Information Science, Soft Skills, Teamwork, Statistics, Life Sciences, Information Technology, Mathematics
Specialization
Business Administration, Administration, Business, Communications, Information Systems, Information Technology, Mathematics, Relevant Field, Statistics, Technology
Qualification
Graduate
Experience Required
Minimum 1 year(s)
CUSTOMER SERVICE & SALES ASSOCIATE I at Alaska Mill Feed and Garden Center
Anchorage, Alaska, United States - Full Time
Skills Needed
Customer Focus, Communication Skills, Listening Skills, Dependability, Attendance, Punctuality, Organization, Flexibility, Multitasking, Positive Attitude
Specialization
Candidates must be at least 18 years old and possess a high school diploma or GED. Strong customer focus, excellent communication skills, and the ability to work weekends are essential.
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